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Community Journalism Journal Volume 11

Beyond the Crime Report: How Local News Coverage Falls Short on Human Trafficking

Local news plays an important role in providing communities the information needed to address problems. This qualitative study employed framing theory to examine human trafficking coverage in South Carolina newspapers, TV, and radio outlets to understand how well local news coverage equipped communities to solve this local issue. We found that local outlets’ use of national and state coverage of high-profile cases undermined the potential to recognize and address trafficking in one’s own community. Yet, local news provided more ways for audiences to act, signaling potential for outlets to aid in community problem-solving if they produced more local, original content.

Local news media have unique responsibilities toward the communities they serve. In particular, they should help facilitate democratic practices, warn the community about threats, and to provide enough information to equip communities to address problems (Knight Commission on the Information Needs of Communities in a Democracy, 2009). By all accounts, however, local news production has declined precipitously, with fewer journalists producing local news and fewer communities having access to news about their immediate surroundings (Local Journalism Index, 2025; Metzger, 2025). These declines have made it more difficult for communities to find out about important issues, including pollution, political scandals, and even who their representatives are (Hayes, 2025; Hayes & Lawless, 2021; Wang et al., 2025). When the main source of local news in a town disappears, residents further feel less connected to their communities and less community pride (Mathews, 2022), which could affect their interest and ability to solve problems. But problems and potential threats to communities do not disappear or decline when local journalism does. One such problem that affects all communities is human trafficking, the exploitation of individuals for sex or labor using force, fraud, or coercion  (State Department, 2021).

Since 2000, human trafficking has been prohibited by federal law (Victims of Trafficking and Violence Protection Act, 2000); and all 50 states have laws against trafficking, although they vary in scope and enforcement, as well as in the protections they afford victims (NCLS, 2026). Human trafficking is a global phenomenon with local dimensions, providing a valuable test case for community problem-solving. While trafficking can occur anywhere, traffickers operate with an understanding of specific contexts of a local community (Johnstone, 2018), taking advantage of conditions that make trafficking more likely (Henderson, 2019), such as tourist destinations, highway rest stops, and upheaval caused by political instability and natural disasters (Hoogesteyn et al., 2024). Furthermore, community-specific responses harness strengths for more effective coordination to fight trafficking and provide aid to victims (Alejano-Steele et al., 2024). Whereas the impacts of human trafficking are experienced most profoundly by its victims, the well-being of communities is also impacted by trafficking, which can strain police and public health resources, and encourage or intensify organized crime and illicit economies. Trafficking is a crime that “touches every layer of local infrastructure” and its economic effects are felt throughout a community (Safe House Project, 2025). The presence of trafficking in a community may further be indicative of systemic issues, such as poverty, food scarcity, homelessness, racism, or corruption (Henderson, 2019)—issues that have long been of concern to journalism.

News is a primary way that the public learn about issues like trafficking, and how the issue is framed in coverage can shape public understanding and response to the issue. Therefore, this study examined news frames in coverage of labor and sex trafficking published by local news outlets. Studies of news coverage of human trafficking have tended to focus on national media (i.e., Gulati, 2011; Sanford, Martinez, & Weitzer, 2016); our site of inquiry is South Carolina, a state with social, economic, and geographic characteristics that lend increased vulnerability to both types of trafficking, and one that has been affected by newspaper closures in ways similar to other states, leaving areas without substantial coverage (Underwood, 2022). We found locally published coverage failed to meet its responsibility to equip communities with the context required to address this pervasive issue, illuminating gaps in local news coverage that could undermine community members’ grasps of the complexities of human trafficking without context about what causes trafficking, the effects on individuals and communities, and potential solutions outside of law enforcement, leaving them ill-equipped to engage leaders to effectively address the problem. We argue ultimately that although local news outlets did publish news about trafficking, coverage failed to fulfill the information needs of South Carolina communities regarding a pernicious problem.

This study and its implications emphasize the interconnectedness of local news and community well-being. In the following section, we trace the role of local news in community problem-solving, situate human trafficking as a local problem, provide detailed rationale for South Carolina as the site of analysis, and synthesize studies of news framing in coverage of trafficking.

Literature Review

The role of local news in community problem-solving
To function effectively, information about the community must be available, and community members must engage with the information: “Informed communities can effectively coordinate activities, achieve public accountability, solve problems, and create connections” (Knight Commission, 2009; p. xiv). Healthy information flow in a community further requires “original and verified reporting” (Knight Commission, 2009, p. xv). One way journalism does this is through coverage alerting the community to problems and risks, one of eight information needs deemed essential for communities to function (Friedland, 2023). Citizens must be able to discuss problems they face and take part in finding solutions—an essential part of democracy. They could conceivably help address problems that are not receiving media attention if they have life experience with them, but other members of the community require media to help fill in gaps (Friedland, 2001). Local news can provide an understanding of local issues, shared even among those at opposite ends of the political spectrum (Wenzel, 2018). Indeed, the most involved and connected in communities tend to be avid local news consumers (Barthel et al., 2016). Yet meeting information needs is a tall order for local outlets, which tend to have smaller staffs and budgets than national news organizations and have faced unprecedented cuts in the past decade (Hayes & Lawless, 2021).

Evidence suggests that news outlet closures decrease community members’ civic and political engagement (Shaker, 2014), making them less likely to be able to address issues of concern. Even before the shrinkage, evidence suggests that news coverage did not always help solve societal problems but instead privileged the status quo (Usher, 2021). It follows, then, that for local news coverage to be of benefit to community problem-solving, it must go beyond mere existence and provide particular context. For example, thematic coverage that includes context and interconnection of societal problems is considered more conducive to problem-solving than event-centered, episodic coverage. “The portrayal of recurring issues as unrelated events prevents the public from cumulating the evidence toward any logical, ultimate consequence” (Iyengar, 1991, p. 143).

Scholars have studied news framing to understand whether coverage of community problems prioritized problem-solving through its definition of the problem, causes of the problem, moral evaluation, and/or treatment possibilities (Entman, 1993). Sometimes, local news coverage has failed to do so. In a study of local news framing of community risk, a community’s growing petrochemical industry was framed as a vital source of the region’s economic success rather than a source of potential environmental disaster, despite multiple industrial accidents (Castelló, 2010). A study of news coverage on systemic problems, including poverty, found that outlets failed to provide adequate information for readers to act, potentially fostering apathy (Kensicki, 2004). Most stories on Philadelphia TV news about gun violence failed to provide enough information for audiences “to prevent gun violence or better deal with its effects” (Midberry & Walters, 2025, p. 15). Another study found that news coverage on air pollution focused mostly on threat at the expense of potential solutions (Ramondt & Ramirez, 2020). Yet local news coverage does have the potential to help communities understand and respond to problems close to home when it provides its audience with contextual depth. In covering the Jena Six controversy, a racially charged assault case in Louisiana, newspapers used thematic framing more often than episodic, with local outlets framing the event as more than an isolated crime. Including context and causal factors underlying the crime “may have opened a window for deeper discussions on issues of race and societal change” (Holt & Major, 2010, p. 593).

Human trafficking as a local problem

Although a global issue, human trafficking is also a local problem that takes many forms, each with “its own business model, trafficker profiles, recruitment strategies, victim profiles, and methods of control that facilitate human trafficking” (Polaris Project, 2017, p. 5). Trafficking occurs in multiple settings, including private homes, hotels, health and beauty services, bars and restaurants, farms, and construction, to name a few. Populous locations tend to be better equipped to identify trafficking and intervene (Freedom Network, 2025). Rural communities, on the other hand, create vulnerabilities due to isolation (and corresponding lack of detection), fewer employment opportunities, and a lack of services. Immigrants who arrive to rural communities as part of the United States’ H-2 visa program—forestry and seasonal agricultural workers, for example—have been subjected to abuse that rises to the level of human trafficking (Garrison et al., 2015). The economic principle of supply and demand for cheap goods and commercial sex, paired with the low risk of punishment or legal consequence, incentivizes the exploitation of individuals. “Human trafficking is fueled by a high reward, low risk dynamic,” wrote Gould (2017, para. 6).
There is no prototypical trafficking victim (Hume & Sidun, 2017), yet certain groups are more vulnerable than others. Knowing who is most vulnerable aids productive allocation of resources. Multiple studies have found disproportionately higher sex trafficking victimization of Black, Indigenous, and People of Color (BIPOC), sexual and gender minorities, and people with disabilities (Nichols & Preble, 2025). Groups at exceptionally high risk for poverty, homelessness, and sexual violence are likewise at risk of becoming trafficked (Farley et al., 2011). Girls and women are more likely to be in forced sexual exploitation and domestic work, while men and boys are disproportionately represented in other economic activities (ILO, 2014). Historic and intergenerational trauma are additional risk factors for human trafficking (Tibaduiza et al., 2025).
Traffickers, who may act as individuals or as part of an organized criminal enterprise, identify and exploit existing vulnerabilities, such as homelessness, poverty, addiction, and prior abuse or neglect. Involvement in the child welfare system, recent migration, or relocation, are other significant risk factors (Human Trafficking Collaborative, 2021). A trafficker may pose as a potential romantic partner to lure a victim into commercial sex (Johnston & Friedman, 2019); provide an unhoused individual with food and shelter, then demand “repayment” through unpaid labor (US Department of Justice, 2023); or entrap an immigrant with false promises of work and security, for example. Traffickers control their victims through subtle and overt means; coercion can be psychological and/or physical. Service providers and scholars have identified a trafficker-substance use dynamic, in which traffickers take advantage of a person’s existing substance-use disorder or facilitate addiction to coerce labor or sex (Koegler et al., 2022). News coverage documenting the range of traffickers’ methods could help potential victims recognize and resist them.

South Carolina and human trafficking

South Carolina offers a compelling location to examine media coverage of trafficking. The state’s media ecosystem, established anti-trafficking infrastructure, and social and economic characteristics create conditions that increase vulnerabilities while constraining public awareness and institutional responses.
South Carolina’s news media ecosystem has faced significant challenges in recent years, mirroring constrictions and closures nationwide. The number of newspapers has declined in the past two decades, with 10 newspapers closing during the COVID-19 pandemic alone (Underwood, 2022), so that by 2025, South Carolina had only 72 newspapers (Metzger, 2025). The geographic distribution of news outlets reveals concerning gaps in coverage. Out of 46 counties, three counties had zero news outlets, and 24 had only one news outlets (Metzger, 2025). South Carolina is home to the most populous county without at least one local journalist covering the area and is ranked 43rd in the number of local journalist equivalents (Local Journalist Index, 2025). This pattern of limited news access is particularly pronounced in the state’s rural and economically disadvantaged communities, where geographic isolation and resource constraints have long affected information access. Without local news outlets, residents of the state lack geographically specific coverage of important news and information, a problem that could disproportionately affect communities most vulnerable to human trafficking.

The state’s anti-trafficking efforts are centered on the South Carolina Human Trafficking Task Force, which aligns with a model that leverages partnerships between law enforcement, prosecutors, service providers, mental health professionals, labor professionals, and other stakeholders at the local, state, and federal levels. Over 50 such task forces at the city, county, and state levels were funded by the federal government in 2023 (NORC, 2023).

The South Carolina Law Enforcement Division investigated 305 human trafficking cases from counties across the state in 2023 and 2024. In total, 43% of all cases involved sex trafficking, while 42% involved labor trafficking, and 8% involved both forms. (SC Human Trafficking Task Force, 2023; Office of the SC Attorney General, 2024). Although differences in detection capabilities, reporting mechanisms, and law enforcement priorities between states can impact statistics and create interpretative challenges, available data from neighboring states provides some context. According to the National Human Trafficking Hotline, which compiles information reported by callers, South Carolina recorded 64 trafficking situations involving 111 potential victims in 2023. During the same period, neighboring states reported varying levels of trafficking: Florida documented 680 calls involving 1,172 potential victims, North Carolina documented 235 calls involving 394 potential victims, and Georgia documented 263 calls involving 499 potential victims (National Human Trafficking Hotline, undated). While population differences account for much of this variation, differences in transportation networks, reporting systems, or labor-specific needs may also explain disparities. Since human trafficking is more likely to be underreported in rural areas, South Carolina’s rate is likely higher than available data suggest. South Carolina has been relatively successful in securing funds for its efforts, with the legislature allocating $1.7 million in recurring funds and a $6.5 million appropriation in 2024 (South Carolina Attorney General, 2024).

South Carolina’s social, economic, and geographic characteristics create structural conditions that increase vulnerability to trafficking. South Carolina’s tourist destinations and interstate highway network create conditions that are conducive to trafficking operations. The I-95 corridor passes through the state’s most rural and diverse areas, where approximately 21% of residents live below the federal poverty line (Mandelbaum et al., 2022). The state’s position between major metropolitan areas allows traffickers to strategically use transportation routes to move victims between exploitation sites. Rural isolation is another risk factor for human trafficking. Out of 46 counties across the state, 22 have a population below 50,000, which the United States Census Bureau defines as “rural” (U.S. Census, 2024). Rural areas have fewer employment opportunities and limited access to social services, while geographic isolation itself can allow trafficking activities to go undetected. Rural counties in South Carolina have higher socioeconomic vulnerability scores relative to urban and suburban counties (Mandelbaum et al., 2022), indicating fewer protective factors against trafficking and other harms.

Constriction of local news media intensifies rural counties’ vulnerabilities by creating information gaps where trafficking coverage is most needed. Poverty, unemployment, and seasonal employment cycles lead to economic precarity, which makes populations susceptible to human trafficking. Migrant workers are uniquely vulnerable due to language barriers, cultural isolation, and a lack of familiarity with legal protections. Traffickers capitalize on these vulnerabilities through debt bondage mechanisms, confiscating personal documents, and threatening deportation to maintain control over victims (Polaris Project, 2019).

Framing in news coverage of human trafficking

Multiple studies have applied framing theory to identify patterns in coverage and changes over time. News coverage has not typically increased public understanding and holistic policy solutions about trafficking, yet “media framings of human trafficking are consequential for countering it more effectively” (Foot, 2024, p. 316). News coverage generally tends to frame human trafficking episodically as singular crime events (Gulati 2011; Johnston et al., 2015) delinked from broader themes such as human rights (Demeke, 2024), immigration (Bonilla, 2018), or public health (Sprang et al., 2022). Although trafficking takes many forms, news coverage is dominated by sex trafficking, to the exclusion of forced labor. The “dominant [media] narrative does not reflect the full reality and diversity of human trafficking” (D’Adamo & Albright, 2017, p. 364).
Furthermore, when news coverage identifies the causes, consequences, and solutions of trafficking, it struggles to do so in a comprehensive manner.

In a study of news frames in coverage of human trafficking, Gulati (2011) analyzed The New York Times and The Washington Post coverage from 1980 to 2006, noting that “the news media mostly echo the narratives presented by the major participants in the policy process and, thus, help support the dominant views” (p. 367). The crime frame was the narrative used most often to indicate the cause of trafficking, and more than half did not mention a solution to the problem of trafficking. For those that did, the most cited solution was enhanced law enforcement (Gulati, 2011). In a framing study on sex trafficking coverage in 140 U.S. news outlets, Johnston et al. (2015), found a similar emphasis on official sources and law-and-order solutions. Sex trafficking coverage was most often framed episodically as individual cases or isolated events to be handled by police and the courts. News coverage rarely took up the root causes of trafficking, and more than half of the stories analyzed had no discussion of remedies. Moreover, cases focused on those involving women and girls, to the neglect of boys, men, and members of the LGBTQ+ community. News frames often mimic official positions on trafficking, with outlets unable to convey the complexity of trafficking, and official responses inadequate to eradicate trafficking (Farrell & Fahy, 2009).

Consequences of trafficking impact the individual trafficking victim, and groups who are at highest risk of exploitation. The impact is also felt at the community level, undermining safety, stability, public health, and economic prosperity. Indeed, “all of society suffers, as well as principles of democratic freedom, principles of democratic society, rule of law and human rights” (McCormack, 2011). Many anti-trafficking initiatives involve more policing and harsher penalties for traffickers, but as understandings of trafficking increase, so too, do calls for solutions not solely reliant on the criminal justice system (Alejano-Steele, et al., 2024, p. 406). “Ending human trafficking requires engagement in interrupting the factors that increase vulnerability to human trafficking, including racism and ethnic bias,” argue Bryant-Davis and Tummala-Narra (2017, p. 152). Cockbain and Bowers (2019) call for “finely-targeted responses” (p. 9) based on the local environment and contingencies of specific trafficking types. “A one-size-fits-all approach developed primarily to combat the trafficking of women and girls for sexual exploitation is insufficient” (p. 27).

Although media coverage is often cited as an obstacle to anti-trafficking efforts because of its tendency to favor sensationalized accounts and its preoccupation with sex trafficking over other forms of human trafficking, media can identify the causes and consequences of trafficking, and explore possible solutions. As Foot (2024) argued, “media framings of human trafficking are consequential for countering it more effectively” (p. 316). As such, news reporting on trafficking can boast successes, as Gulati (2011) observed, investigative journalism was more likely to reject dominant policy views and “analyz[e] stories from a broader and more comprehensive perspective” (p. 368). Examples of award-winning newsroom initiatives include an Associated Press exposé on labor trafficking in Southeast Asia’s fishing industry (Associated Press, 2016); a Washington Post series on child sex trafficking (Eastman, 2022), and the Miami Herald’s prolonged reporting of the Jeffrey Epstein case (Ocasio, 2020). Such examples engage with the complexity of trafficking to report its root causes and effects, using a broad range of sources and reporting techniques, but require a commitment of resources that increasingly eludes newsrooms.

Framing as an effective framework to analyze news

Analyzing news frames is one way to understand the usefulness of news stories in helping communities solve problems. By highlighting certain information in news articles, frames “define problems,” “diagnose causes,” “make moral judgments,” and “suggest remedies” for those problems, determining whether people understand and remember a problem, as well as whether they act on it (Entman, 1993, p. 52). Framing for journalists is a tool for making complex issues more comprehensible to audiences (Scheufele & Tewksbury, 2007) by accessing constructs audiences already hold, often shared across the culture (Tewksbury & Scheufele, 2020).

At the same time, interest groups and policymakers can impact the amount of coverage and the nature of the messages involved (Scheufele & Tewksbury, 2007). Previous framing studies of news coverage of trafficking have found a tendency toward episodic coverage of individual cases that neglect the complex issues involved with trafficking (Gulati, 2011; Johnston et al., 2015), with coverage gaining contextual depth and source diversity as journalists became more knowledgeable about trafficking (Sobel et al., 2019). Providing context and a thorough explanation of issues is considered one way to identify quality in journalism. A story can be considered to provide depth in coverage of an issue if, for example, stories go beyond episodic event coverage, include multiple viewpoints, and were the result of enterprise reporting by the journalists rather than a pre-arranged event such as a press conference or an announcement by official sources such as a press release (Lacy & Rosenstiel, 2015).

Research questions

This study posed the following research questions:

RQ1: How did local news outlets in South Carolina frame the problem of human trafficking in the coverage they published for local audiences?
RQ2: Based on previous research on community information needs, how well did news coverage published by local news outlets equip audiences to address trafficking in their communities?

Method

To answer these questions, this qualitative content analysis used framing theory to examine stories about trafficking in South Carolina newspapers and broadcast stations over a 20-month period in 2023 and 2024.

Data collection

Print and digital stories were collected via America’s News (NewsBank) database using the search terms, “human trafficking” or “sex trafficking” or “labor trafficking.” The search was filtered by location (South Carolina), type of source (newspaper, which included selected digital-only stories) and date range (January 1, 2023–August 31, 2024, when coding and analysis began). A total of 393 newspaper stories were collected for analysis (174 stories from 2023, and 219 from 2024).

No digital-native news outlets operated in the state at the time of analysis (Institute for Nonprofit News, n.d.; LION Publishers, n.d.).

Local broadcast stations were selected by identifying the top stations in South Carolina’s four local news markets. The following stations were included in our data collection: South Carolina Public Radio, WISTV (Columbia), WCSC-TV (Charleston), and WMBF (Myrtle Beach-Florence). Broadcast stories for the same period were collected using the search terms “human trafficking or “sex trafficking” or “labor trafficking.” A total of 163 broadcast stories were collected for analysis (65 stories from 2023, and 98 from 2024). After removing duplicates, a total of 500 stories remained.

We organized the 500 stories in a spreadsheet by outlet name, publication date, headline, and byline. We read each story to determine whether trafficking was the focus of the story. A story for which a reporter attended the opening of a new shelter for trafficking survivors and interviewed stakeholders was considered to have trafficking as its focus. Items with incidental mentions of trafficking, such as a simple calendar listing of speaker events at a local library, were eliminated from our analysis. Of the 500 stories collected for analysis, trafficking was the focus of approximately half (251). These stories, published in South Carolina news outlets, became the sample for analysis (Table 1).

Table 1. News Story Distribution by Outlet

 Outlet

Number of Stories

Aiken Standard

8

Bluffton Today

6

Index-Journal

5

Island Packet

9

Morning News

12

South Carolina Public Radio

13

The Columbia Star

1

The Goose Creek Gazette

2

The Herald

28

The Horry Independent

3

The Journal

5

The Lancaster News

1

The Newberry Observer

11

The News Kingstree

3

The Post and Courier

25

The State

12

The Summerville Journal-Scene

2

The Sun News

5

The Times and Democrat

8

WCSC

25

WIS10

22

WMBF

20

WYFF

25

Total

251

Local, original news compared to republished state or national news

Coverage about trafficking, even if not local to a community, could provide helpful context about trafficking as a societal problem that audiences could then use to address the problem in their own community. For this reason, our analysis includes local and nonlocal stories to address this research question. However, because solutions to trafficking are dependent on local contexts, and because institutional contexts are relevant to framing decisions (Entman, 1993; Reese & Lee, 2012), we wanted to know how many of the 251 stories in our sample constituted local coverage of the issue. We anticipated this distinction would be valuable to our interpretation of framing techniques within the corpus.

“Truly local news,” according to Mahone et al. (2019) provides “community members with news and information about, and directly relevant to, their communities (p. 8). In their seminal study of news in 100 U.S. communities, Mahone et al. (2019) used a geographic definition of community, holding that a news story is local if its subject was about an issue or event in the municipality. Following their example, we considered locality as an event or issue within the same county of the publication. We also considered whether stories were original to the news outlet or re-published from another news outlet, deeming stories that were republished to not be local, original stories. These nonlocal, republished stories encompassed coverage published by outlets in other states or communities within the state.

Among the 251 stories in our analysis, 122 were local and original, and 129 were neither local nor original.

Coding for news frames

We returned to the 251 news stories and engaged in a “long preliminary soak” (Hall, 1975, p. 15), a method that allowed us to “examine text with the intention of letting the content speak for itself” (Rodriguez and Blumell, 2014, p. 347). This helped us gain familiarity with the stories as we began the coding process of our framing analysis. Coding for qualitative research involves the systematic organizing of texts to identify patterns. The authors acted as the coders and engaged in an active process of re-reading, revision, and discussion to improve transparency and trustworthiness in the results (Reyes et al., 2021).

We adopted the coding scheme used in Johnston et al.’s (2014, 2015) analyses of frames in U.S. news coverage of sex trafficking. The 251 stories were coded for length, type of story (news, feature, opinion), and what triggered the story, or “what made the issue or event news in the first place” (Project for Excellence in Journalism, 2009, p. 2). Story triggers include “an action, event, or editorial decision,” and are evident in a story’s narrative and sourcing (Pew Research Center, 2009). For example, Gulati (2011) found that 60% of articles about trafficking in the New York Times and the Washington Post 1980-2006 were triggered by “some official government action or event.” Among the 605 stories Gulati analyzed, one-fifth were the result of newsroom initiatives (p. 370).

Stories were also analyzed for the type of trafficking featured in the stories, if a definition of trafficking or statistics were provided, and how trafficking persons were described, if at all.
We further coded stories for the presence of episodic and/or thematic frames (Iyengar, 1991) to understand whether human trafficking was reported in broader contexts. Trafficking is a crime, and crime stories, especially, have been found to veer toward episodic (Iyengar, 1991), reporting a specific event without situating it within its broader impacts (Callaghan & Schnell, 2005).

Next, we examined the news stories for context that might have been used to help audiences understand and respond to trafficking. For example, was the issue of trafficking framed in coverage as one related to human rights, public health, or legislation or policy issues, for example? We analyzed the type of sources cited in the stories. Throughout the coding and analysis process, researchers met multiple times to discuss and resolve differences among perspectives and unique cases to prevent the loss of data (Reyes, et al., 2021).

Framing techniques lend power to a communicating text (Entman, 1993, p. 51) and can convey to news audiences the causes, consequences, and solutions to a problem. In this analysis, we used prior studies (Gulati, 2011; Johnston et al., 2014, 2015) to consider the language in news stories about trafficking causes, consequences, and solutions, including whether any information was given to audiences to support victims of trafficking or to take action against trafficking in their communities. We have included counting where it is relevant to increase “the richness of information” in our qualitative analysis (Christou, 2025, p. 3090).

Findings

This study found that the news coverage about trafficking that local news outlets in South Carolina published failed to equip local audiences with the resources to address this pressing social issue. Audiences in South Carolina were more likely to encounter stories that reported human trafficking in a national context, mostly surrounding celebrity cases, rather than contextualizing news about trafficking as a local concern. Trafficking was framed most often as a crime or to a lesser extent, a problem of a lack of awareness, rather than a byproduct of systemic issues such as poverty. When systemic issues were present in the coverage, such as immigration, they were contextualized nationally rather than as a community issue, which could make problem-solving less accessible to audiences. Stories furthermore neglected context useful for addressing the problem of trafficking in communities: the omission of complex causes, effects of trafficking, and potential remedies, groups most affected, and perspectives from community members who are not law enforcement.

As a bright spot, local news provided more context about trafficking than nonlocal coverage did, suggesting the higher potential for locally produced and focused news to help communities solve problems—if the identified gaps were addressed. The local stories with the most depth and content tended to be produced by newspaper outlets, reinforcing concerns about the demise of local newspapers and replicating previous studies that newspapers continue to be a keystone medium in communities (Mahone et al., 2019; Nielsen, 2015; Usher & Hagman, 2025). Furthermore, the disproportionate focus on sex trafficking compared to other forms of trafficking failed to put the state’s trafficking problem in accurate context. These overarching findings are described in detail in the following sections.

Differences between local and nonlocal coverage

We first found that a majority of trafficking coverage provided to communities by local outlets was not, in fact, local. A little more than half of the stories published by local news outlets were not local to the community, meaning they were not produced by the outlet and about a local community. Non-local stories included those produced outside South Carolina, such as the Los Angeles Times; coverage about national and international trafficking cases by wire agencies such as the Associated Press; and stories published by local outlets within South Carolina that had been syndicated to run in newspaper and TV coverage elsewhere in the state that were about trafficking cases from a different community without locally specific context to relate the case to the local community. These findings were consistent with those of Usher and Hagland (2025), who found multiple local outlets would publish the same stories, amplifying their effect.

Remaining open to the possibility that nationally focused stories could provide context about the problem of human trafficking, we included non-local stories in the sample. Yet our analysis found the smaller amount of local original coverage about trafficking was offset not by rich, contextual national or state-level coverage, but by episodic trafficking cases involving celebrities or high-profile crimes, rather than stories reflecting how human trafficking occurs or other contextual information that could help communities address human trafficking.
We also found differences in the local, original news coverage published by media type. The 146 newspaper stories about trafficking surpassed the 105 stories published by broadcast TV and radio, accounting for more than half of stories in both local and nonlocal categories. These findings echo previous accounts that local newspapers, although declining in coverage and number, provide more local coverage than broadcast outlets (Mahone et al., 2019; Usher & Hagland, 2025).

With the exception of an audio story that included as sources a survivor and members of the state’s task force to debunk misconceptions about trafficking in South Carolina, most public radio coverage consisted of stories focused on national high-profile cases that provided little context about human trafficking as a problem outside of those specific cases. TV coverage about trafficking was more locally focused by comparison, but stories captured only a handful of cases in South Carolina as they moved through the judicial system, rather than providing necessary context that would help audiences understand trafficking. Newspapers, too, focused on prominent national and international cases with reprints from other news organizations, but they tended to offer comparably more in-depth coverage on local cases through the use of more sources and more thematic framing rather than episodic.

Disproportionate focus on sex trafficking and high-profile cases
We next sought to understand the type of trafficking presented to audiences in coverage. A disproportionate majority of both local and nonlocal coverage focused on sex trafficking, a finding consistent with previous research (i.e., Johnston et al., 2015; Sobel et al., 2019) showing news coverage tends to fixate on sex trafficking to the neglect of other typologies. When compared to cases in the state of South Carolina, labor trafficking was under-represented, while sex trafficking was over-represented, with 67% of local coverage focusing on sex trafficking, compared to that being the nature of 43% of cases in the state. Conversely, labor trafficking was the focus of just 5% of local coverage, compared to 42% of cases (South Carolina Human Trafficking Task Force, 2023; Office of the South Carolina Attorney General, 2024).
Local and nonlocal coverage alike tended to spotlight high-profile criminal cases of trafficking.

At the national level, the focus was on a handful of cases with celebrity defendants, such as content creator Andrew Tate, WWE head Vince McMahon, and musician Sean “Diddy” Combs, with coverage tracking their cases as they made their way through the justice system. Similarly, at the local level, a handful of cases appeared multiple times as they traversed local courts over 20 months of analysis. These local cases did not involve celebrities but emphasized unusualness in cases involving minors, such as a mother accused of trafficking her children for sex, and traffickers using a popular ride-share service to transport children being trafficked for sex. While trafficking of children is particularly reprehensible, the focus on several high-profile cases involving minors highlighted the absence of more comprehensive coverage of trafficking in communities, and the resource limitations that make such coverage challenging.

Mostly episodic coverage framed trafficking as a crime

We found that the coverage published by local outlets framed trafficking as a crime through the preponderance of episodic news stories focused on new, singular, and routine events as they were announced by arms of the justice system, and a reliance on sources within the justice system and government. Most stories, local and nonlocal, were prompted by an event, such as an arrest, court date, or press conference, rather than enterprise reporting, measured by whether the first few paragraphs of a story mentioned a pre-arranged event or a public announcement of some kind. Out of these events, most were related to law enforcement and the justice system: About 62% of story triggers arose through court cases, police announcements of arrests or charges, and an annual report published by the state attorney general’s office.

The episodic coverage made up nearly 88% of original local stories, considered to be episodic if prompted by a news event. For example, a story reporting the timely arraignment of a person in South Carolina on trafficking charges was episodic if it provided no additional context with which to understand the event or connect it to others (Clifford, 2024). We considered stories thematic if they connected isolated events to broader societal issues, such as a Post and Courier story that explained the complicity and legal liability of the hospitality industry in facilitating trafficking (Paul, 2024). Beyond police reports, original local news stories about trafficking tended to be triggered by organized events held by nonprofit organizations, mostly with short stories that appeared to have been derived from press releases. While this is a common practice to raise awareness about trafficking, this could result in attention and funds going toward organizations that lack financial transparency or efficiency. It was unclear from the stories if organizations had been vetted before publishing.

When stories contextualized human traffic within a broader issue, the largest proportion—37% of local stories and 32% of nonlocal stories—were focused on trafficking as a crime. We found some differences between additional themes in local and nonlocal stories. Original, local news stories included few themes outside of crime, whereas themes such as human rights, immigration, and the combined theme of power, influence, and money, were more likely to emerge in nonlocal stories. The second largest proportion of original, local stories, about 20%, presented trafficking as a problem of awareness. Few stories regarded trafficking as a problem related to public health, human rights, immigration, the foster care system, or poverty. Although trafficking is illegal and undoubtedly should be viewed as a criminal issue, coverage that focused on trafficking as a crime ignored systemic issues related to trafficking. Similarly, focusing on awareness alone omitted the context required to understand the full extent of how trafficking affects the community, including victims. For example, an Index Journal story about the lack of safe house space viewed trafficking through the lens of public awareness (Holdman, 2024).

The selection of voices to include in news coverage can prioritize some perspectives over others and contribute to how a story is framed. In this area, too, perspectives prioritized trafficking as a criminal issue. When stories included sources, they were more likely to be from law enforcement, which half of local stories included, or the government, which nearly half of local stories included, and a majority of nonlocal stories. The state attorney general’s office representatives were quoted in nearly a quarter of original, local stories. Conversely, victims of trafficking were rarely included, nor were regular community members without official titles. Advocacy group representatives and social workers, who would offer perspectives outside of law enforcement, were included slightly more often.

Audiences ill-equipped to solve the problem of trafficking in their communities

Although coverage considered original and local to a community performed better than republished news from outside the community in providing context and ways for audiences to engage, all coverage published by South Carolina outlets fell short of providing adequate information for the community to address trafficking. To address societal problems, community members require contextual information to understand the issue, including the affected individuals and groups, a definition of the problem, as well as the causes, consequences, and potential solutions. Context in local stories was most often about victims, which appeared in 82% of stories. Concerning other types of context, a majority of both national and local stories failed to provide a definition of trafficking or offer data to illuminate the scope of the problem, although local stories were more likely to provide these kinds of information. Local news stories were more likely to provide context in five of the seven areas: a definition, data, ways to take action, remedies, and consequences. However, fewer than half of the local stories included a definition, data, and ways to take action; and nearly half did not provide suggested causes of trafficking, consequences or remedies in news stories. To solve a problem, communities need this vital information.

Context about victims

Victims of trafficking in original, local stories were characterized as children most often (68%), and as female (45%), which fit with majorities of trafficking victims in the state in 2023 and 2024 (South Carolina Human Trafficking Task Force, 2023; Office of the South Carolina Attorney General, 2024), although male and adult victims were underreported, appearing in 5% and 33% of stories, respectively. The full spectrum showing the diversity in groups affected by trafficking was not made evident in news content, with few victims identified by ethnicity or race, nationality, or presence of disability or LGBTQ+ affiliation, although these groups may be at greater risk (Johnston et al., 2015).

Causes and consequences of trafficking

When causes are identified, problems are more readily addressed. Nearly half of stories did not attribute trafficking to any particular cause, consistent with previous studies, although neither did stories blame for their circumstances, an improvement from previous findings (Johnston et al., 2015). When the original, local stories did mention causes, however, they were more likely to blame a lack of public awareness and suggest increased public awareness as a remedy. Lack of awareness indeed makes individuals more vulnerable to trafficking and less likely to recognize and report it. Systemic issues linked to trafficking such as poverty and rural isolation were rarely explored.

Reporting the consequences of trafficking tells audiences the impact and magnitude of the issue; that is, who and what suffers, and how severely. Half of original, local stories did not report consequences from trafficking, consistent with prior studies. In contrast to causes, individual consequences of trafficking in local stories were emphasized, with nearly half of local stories noting harms inflicted by traffickers to control their victims. Some stories recounted these in graphic detail: “He beat them with his fists, pans, plates and handguns until their ears rang, their faces were bruised and misshapen and their mouths were full of loose teeth,” a State reporter cited victim accounts (Clifford, 2024). Other stories acknowledged long-term effects of harm, such as a source in an Aiken Standard story that described trauma as contents of an “invisible suitcase” that survivors carry with them (Moorman, 2023). Impacts to the community were absent in coverage.

Solutions to trafficking and resources to take action

More than half of local stories included one or more solutions to trafficking. About 85% of local stories were episodic and not thematic in nature. Solutions mentioned appeared to correspond to the most common issue frames in South Carolina news coverage of human trafficking: crime and public awareness/education. This overall finding is not surprising, as earlier studies have found that remedies are dependent on story type and frames. The solution cited most often was the development of campaigns for public awareness/education, followed by the passage of new laws or changes to existing ones. Increased punishment for specific groups was mentioned in news coverage–for traffickers and for people who pay for sex, sometimes framed as targeting demand. Some of the solutions directly related to helping victims of trafficking; for example, providing increased housing/shelter space and comprehensive support services. Notably, there were few explicit calls for increased funding for organizations that provide these services. On the other hand, there was more support for funding of state agencies, including police. Other solutions called for improved coordination of efforts among policy, law, and advocacy groups.

At the conclusion of some stories, journalists provided their audience with resources to take action against trafficking, including how to report instances of trafficking and sources where they could learn more about the issue. Local news stories were more likely to provide resources to inform community members how they can address trafficking, suggesting another bright spot for local coverage over national, with 43% of local stories, compared to 11% of nonlocal stories providing audiences with resources for taking action to fight trafficking. When stories offered audiences resources for taking action, the most-often cited resource was the National Human Trafficking Hotline for reporting suspected trafficking and connecting victims to services. The second most-cited resource was the South Carolina Human Trafficking Task Force or regional task forces, followed by South Carolina Law Enforcement Division (SLED) or local police.

As public awareness was most often presented as a solution, the only engagement asked of the community was to be vigilant about their own children and to report people who appeared suspicious. The omission of ways to engage other than alerting law enforcement reinforces the overall findings of trafficking presented as a crime and not a societal issue. This distribution is consistent with prior studies of news coverage of trafficking, which have found that consequences and solutions are closely linked with story frames and the sources of knowledge that a story’s author has consulted (Johnston et al., 2015). Although local news content produced by the outlets and not republished, provided slightly more context to help the community solve the problem of trafficking than content they republished from outlets outside the community, framing trafficking as a criminal issue rather than a societal problem with systemic causes and consequences left communities with little information to address trafficking outside of law enforcement.

Discussion

This study found that most news coverage published by South Carolina news outlets framed human trafficking as a crime or celebrity story, not as a complex problem for communities to address, thereby failing to fulfill its responsibility to communities to provide the information necessary to address local problems. This study contributes to literature about local news, providing additional evidence that local news coverage lacks the context necessary to solve community problems (i.e., Castelló, 2010; Kensicki, 2004; Midberry & Walters, 2025; Ramondt & Ramirez, 2020). Coverage about trafficking provided law enforcement-based solutions to the exclusion of intersectional and interprofessional efforts, with adequate information about trafficking missing, such as definitions, who is likely to be trafficked, the causes, consequences, and potential remedies of trafficking. In framing trafficking mostly as an episodic crime story, local news outlets might have been, on the surface, filling the audience’s critical information need to be alerted of threats, but the lack of context and framing hinders community action to address trafficking.

Locally produced news focused on the local community outperformed republished state and national news in providing context about trafficking in more stories and information for the audience to act on, even amid shrinking newsrooms and a lack of additional digital native outlets in the state, suggesting potential for local news to aid in local civic engagement (Holt & Major, 2010; Shaker, 2014), but we argue locally produced stories still did not provide enough information about the issue to help communities address the problem. These findings support earlier research showing local news coverage does not adequately meet people’s information needs (Mahone et al., 2019)—not only were local news audiences deluged with national coverage about high-profile, and not necessarily representative, cases about sex trafficking, but stories about local trafficking cases also replicated the tendency toward sensational cases.

Findings identified an inadequate number of local stories about trafficking for communities to comprehend the problem, as the majority of trafficking-related coverage presented the issue to South Carolina news audiences as an issue existing outside the community. Attributing this fully to the shrinking and closures of local newspapers in the state is beyond the scope of this study; however, based on the majority of duplicated wire and nationally focused stories, locally produced stories would be insufficient to fill the news hole, suggesting the need for more locally focused content. Examining multiple mediums, we found that newspapers—even amid declines measured in the state—provided the bulk of local news stories about trafficking, replicating trends identified in other studies (i.e., Mahone et al., 2019; Usher & Hagland, 2025) and providing further evidence of the medium as a keystone source of local information (Nielsen, 2015). The lack of digital-native outlets in the state could also contribute to the disproportionately national focus of trafficking news, as the presence of these newer outlets have shown promise in addressing newspaper declines (Mahone et al., 2019).

The findings also emphasized the replication of stories by multiple outlets, either focusing on more sensational trafficking cases elsewhere in the state or national celebrity cases. In Usher and Hagland’s (2025) study, this replication helped amplify the rhetoric of an extremist politician. In this study, the amplification meant that a few high-profile cases dominated coverage, which would not help local communities understand trafficking in their own communities. Instead, the content could encourage fear of strangers, providing just two options for addressing trafficking—increased surveillance of children and funding more law enforcement—that came at the expense of locally-specific context such as potential remedies, effects that differ based on circumstances, age, or gender, or the prevalence of familial-based trafficking.

The framing of trafficking as a crime hindered a thorough understanding of trafficking. Similar to previous studies, this study found an overreliance on official sources with a prioritization of government viewpoints (Sanford et al., 2016), suggesting local outlets relied on information provided by official sources, including news releases, that could more efficiently be turned into news content. The overuse of official sourcing created a conduit for official viewpoints, as most sources came from police departments and the office of the state’s Attorney General. The official narrative of the state told was that the crime of trafficking was best addressed by raising public awareness and in turn, increasing rates of reports of suspected trafficking to police.

Framing trafficking as a crime through episodic coverage dilutes the societal causes and the interconnection of social issues like poverty (Iyengar, 1991). Instead of approaching the problem as a societal issue with root causes and consequences, audiences instead were provided details of the most extreme cases with calls for increased supervision of children. While one could argue the news outlets are fulfilling the critical information need of alerting the public to danger, the omission of broader context hinders the public’s ability to address trafficking at the community level. Episodic framing also serves to “preserve the image of public officials” by “divert(ing) attention from societal responsibility” (Iyengar, 1991, p. 137).

This framing, therefore, could hinder local media from fulfilling their promise to the public of holding those in power accountable and providing enough information about societal problems for audiences to respond in productive ways. Thematic coverage, on the other hand, gives audiences more information to act on and the context necessary to understand issues in their community (Damanhoury et al., 2022). The focus on sensational cases that do not reflect the scope of local trafficking could further restrain the community from applying appropriate remedies. Some journalists have turned to solutions-based stories to encourage action on social problems (McIntyre & Lough, 2021), and indeed, stories about trafficking that focused on solutions did make readers feel better than stories that aimed to shock them (McIntyre & Sobel, 2017).

Journalists covering multiple stories on tight deadlines rely on established story angles and forms, and such was the case with the trafficking coverage we examined. Despite the need for efficiency, this practice does not help community members understand trafficking in ways that inspire novel or collaborative solutions. There are, however, some ways to amend and disrupt normative practices to better provide the content, beyond expanding nonexistent reporting resources to this area. For example, to address gaps in trafficking coverage identified in this study, journalists should prioritize thematic framing, forging partnerships with other news organizations to offset resource shortages, and thereby fulfilling ethics guidelines to provide context in news stories (SPJ, 2014), similarly to an effort by The Post and Courier, a newspaper based in Charleston, in which the outlet partners with other news organizations to investigate potential abuses of power, misuse of taxpayer dollars, and reports of misconduct in communities that no longer have access to robust reporting of their own (Harris, 2021; The Post and Courier, 2025). Furthermore, including a diversity of survivors in coverage would show audiences the universality of the problem in their communities, fitting with journalists’ ethical responsibilities to seek out news sources whose voices are not always included (SPJ, 2014).

Engaging with survivor-led organizations would contextualize the reporting in meaningful ways, and encourage framing that focuses more on impact and solutions, and less on trafficking as crime events delinked from broader issues, such as poverty, homelessness and addiction. Providing definitions of trafficking, incorporating the spectrum of trafficking typologies and victims, and linking to previous in-depth stories about trafficking when covering criminal cases as they move through the system would add further context and depth, aiding audiences in better understanding—and ultimately, addressing—the problem.

Conclusion

This study found that locally produced news coverage provided more context about the problem of human trafficking than republished news from outside the community, but overall, very little of the news coverage about trafficking that local news outlets disseminated to South Carolina audiences provided the adequate information and context to fully understand how trafficking affects local communities. Without this knowledge, communities are ill-equipped to address the problem.
Furthermore, framing trafficking as a criminal issue alone, with the only remedy available to support law enforcement efforts overlooks co-existing systemic problems that make communities and individuals more vulnerable to trafficking. We argue that to fully serve critical information needs in a community in a way that helps people act, local news coverage should better equip audiences to address problems such as trafficking in a multitude of ways. These findings supported previous studies finding that trafficking coverage is typically framed as a crime story by news outlets and often omits important context (Napoli, 2017).

Findings also support previous literature in local news research finding a lack of depth in local coverage, and inadequate critical information provided by resource-strapped local outlets (Mahone et al., 2019). Our findings reinforce the need to study the content of local news in depth, specifically, through framing, to understand the gaps in critical information needs to be able to offer clear guidelines when supporting local news.

Limitations of this study include scope and location—including only one state’s coverage allowed for understanding coverage in depth, but it is also not representative of other locations, with varying levels of media availability and infrastructure in the justice system to combat trafficking. Furthermore, trafficking is just one issue affecting local communities; future research should expand to analyzing coverage about other societal issues, which differ by community, to continue to ask how well local news is serving communities to help solve problems, a core function of local news.

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  • Usher, N. (2023). The real problems with the problem of news deserts: Toward rooting place, precision, and positionality in scholarship on local news and democracy. Political Communication, 40(2), 238-253. https://doi.org/10.1080/10584609.2023.2175399
  • Usher, N., & Hagman, J. C. (2025). Amplifying extremism: Small town politicians, media storms, and American journalism. Cambridge University Press. https://doi.org/10.1017/9781009668798
  • Victims of Trafficking and Violence Protection Act of 2000, 22 U.S.C. § 7101 et seq. (2000).
  • Wang, S., Xu, F., Shan, Z., & Yu, M. (2026, February 7). When the press falls silent: The impact of local newspaper closures on corporate greenwashing. European Accounting Association Annual Congress. https://www.research.ed.ac.uk/en/publications/when-the-press-falls-silent-the-impact-of-local-newspaper-closure/
  • Wenzel, A. (2020). Red state, purple town: Polarized communities and local journalism in rural and small-town Kentucky. Journalism, 21(4), 557-573. https://doi.org/10.1177/146488491878394

About the Authors

Dr. Andrea Lorenz is an assistant professor at School of Media and Journalism, Kent State University – arlorenz@gmail.com,  https://orcid.org/0000-0002-2483-3475

Dr. Barbara G. Friedman, a professor at the Hussman School of Journalism and Media, University of North Carolina-Chapel Hill, can be contacted at bfriedman@unc.edu, https://orcid.org/0000-0002-9960-0430

Alison Miller, a Ph.D. student at the Hussman School of Journalism and Media, University of North Carolina-Chapel Hill, can be contacted at ammille7@email.unc.edu, https://orcid.org/0009-0008-8327-2322

This research was financially supported by the South Carolina Human Trafficking Task Force.

Correspondence concerning this article should be addressed to arlorenz@kent.edu.

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Issue 1 Volume 8

‘It’s Maine; People Like to Feel Connected’: Traditional Standards and Community Engagement in Local Television News

About the Author: Theodora Ruhs, Department of Journalism, Central Connecticut State University. Correspondence for this article should be addressed to Theodora Ruhs, Department of Journalism, Central Connecticut State University, New Britain, CT 06050.
Contact: ruhs@ccsu.edu

Abstract

New communication technology creates new ways for local television journalists to both engage with and learn about their communities. At the same time, there seems to be an overall push for these journalists to connect with their communities in multiple other ways. This study employs a thematic analysis of interviews with local television journalists in Maine to explore how they negotiate traditional journalism, while also adapting new technology and evolving what it means to serve the community. The analysis suggests journalists find it challenging to align traditional responsibilities with new media norms.

Keywords: journalism, professional standards, local news, social media, community engagement

In a small-market television newsroom in Maine, journalists regularly post selfies, behind-the-scenes information, and comments directly to audience members on Facebook and Twitter. A scroll through Twitter reveals these types of tweets from Maine broadcast journalists: A selfie sitting at the desk in a winter coat captioned, “You know you work in Maine when”; a shot of a fellow reporter looking windswept after reporting a storm; a reporter’s vantage point of a city council meeting showing what the reporter sees. “It’s Maine,” a local journalist said when this practice was questioned. “People like to feel connected.”

Journalists are required to cultivate engaged personas both on social media and within the community they serve, while also maintaining authority as distributors of essential civic information. Journalists must simultaneously preserve the neutrality and independence that safeguards their credibility, while simultaneously participating in conversations with the community that did not occur in previous eras.

This paper proposes that the tensions between these two roles are leading to new uncertainties journalists must learn to navigate. Through a thematic analysis of interviews with local television journalists in Maine, community involvement is explored, along with tensions and ambiguities that arise when involvement overlaps with changing technology and traditional journalistic standards.

The field of journalism continues to transform as technological and economic challenges alter what it means to be a journalist. Looking at television news in Maine, this paper suggests the impact of new technology on television journalists’ social and political roles can be further investigated through local journalists’ perceptions of the dual purposes of local television news—credible information distribution and local connections. These journalists are not just doing local television news, but also community journalism.

Local television news is a consistently influential part of democracy in the United States. Despite the decline in audience, it continues to draw larger audiences than other television news sources, according to Pew Research Center (2018). While digital news media audience size has increased to 43 percent of adults often getting their news online (though 93 percent find some of their news online), 50 percent of American adults still consistently get their news from television. Of that percentage, local television news has the largest share (Gottfried & Shearer, 2017).

In Maine, it seems local television news remains viable precisely because journalists are proving adaptable as technologies alter traditional practices. In particular, journalists define their role as being both integrated with and responsive to their local communities. While this idea is not new when it comes to local news media, audiences are increasingly seen as collaborative partners in the creation and distribution of information.  For instance, Batsell (2015) argues that it is imperative for today’s journalists to interact with audience members to survive in this new environment. While established norms, such as objectivity and independence, remain integral to practice, the tension between traditional and contemporary responsibilities can be stark. Understanding this relationship can inform news production practices beyond local television news and guide journalism training and education.

While local journalism does not necessarily mean community journalism, journalists’ roles in the community are an important part of how they think about what they do. Of note, since this research was conducted, one of the stations from which journalists were interviewed now has a section on their website for “Maine Moms” that brings together “a variety of news sources, community journalists, and comments and suggestions from Moms like you” (“Maine Moms”, n.d.).

While the primary job of journalism is to inform, its democratic function must also include space for a diversity of voices that engage the viewer with issues of common interest in both the broadcast and the larger public sphere. Continually declining audience numbers, overall, point to the fact that, while news is available, the public can’t be made to engage. Here, it is clear that local broadcast news sits in a unique position. That local news retains its significance among news audiences suggests its varying approaches and attitudes towards community engagement and traditional practices and standards may continue to impact the profession, and its differing connections to community are aspects worth examining.

Literature Review

The search for definition and standards of practice in professional journalism has seen numerous approaches, from overall deontology to situational decision-making of case studies (Bowen, 2013; Deuze, 2010). With that and the search for a global ethic focusing on transcendent principles, rather than applicable practices or concrete definitions (Herrscher, 2002; Ward, 2005), it seems best to think of standards, as Deuze (2005) argues, as part of a professional ideology. This study utilizes Deuze’s (2005) classification of this ideology as a basis to examine attitudes towards established normative practices and standards in news production.

Deuze (2005) argues that professional journalism consists of an overarching ideology that practitioners adhere to in order to provide legitimacy for their work. Based on a review of previous scholarship, Deuze breaks this ideology into five primary components: public service, autonomy, immediacy, ethics, and objectivity. These ideals, as Pihl-Thingvad (2014) finds, are an important part of a journalist’s identity, and can impact commitment to news production. Other scholars have found that traditional ideals are decreasing in priority because in their daily practices, journalists face pressures of producing more in less time with fewer resources, although they still believe they are committed to journalistic ideals in their work (Henderson & Cremedas, 2015).

A commitment to traditional standards and ideals has come up in a number of studies as a possible impediment to fully adapting the potential of online platforms such as social media (Reinardy & Bacon, 2014; Spyridou, Matsiola, Veglis, Kalliris, & Dimoulas, 2013). This impediment is not from a want of adapting to technology, but rather, as Lysak, Cremedas and Wolf’s (2012) survey results show, not fully understanding the journalistic value and how to judge its reliability as a source. Moon and Hadley (2014) found television journalists relied more heavily on Twitter than other traditional journalists. It was sometimes used as a primary source, creating concerns about credibility. Additionally, a growing workload from the adoption of multiple platforms disrupted routines and lead to concerns about quality and accuracy (Adornato, 2014; Lysak et al., 2012; Smith, Tanner, & Duhe, 2007).

The development of new technology, specifically social media, has changed how journalists choose and produce content. Lewis and Molyneux (2018) define social media broadly as media that enhance interpersonal communication but more specifically social networking platforms, such as apps. The social nature of these platforms has broadened the expectations of traditional journalists to include two-way communication and engagement with audience members, bringing them into the conversation about not just content, but journalistic practice as well (Feighery, 2011; Malone, 2010; Skoler, 2009).
Revers’ (2014) study of Twitter use among journalists in upstate New York found a divide between journalists who were wary of the breakdown of professional norms and those who embraced the platform as a space of transparency:

Traditionalists and light tweeters conceived of journalism as subjected to one set of norms, irrespective of the outlet it occurred on. Deviation from these norms on one level (or platform) meant undermining journalism as a whole. Intense tweeters assumed flexible boundaries and diversified their performance in different venues (Revers, 2014).
Although tensions still exist, relationships between the technology-adopting and the technology-ambivalent journalists were able to facilitate Twitter as a viable news alternative and push for adjusted professional norms that fit the nature of the medium. Revers (2014) further concludes the concept of transparency, as applied to journalistic use of Twitter and other social media, already fits within traditional notions of journalism, such as public service and autonomy.

While looking specifically at social media use at small circulation community newspapers, Wright (2018) found that journalists continue to hold onto traditional values and take on traditional roles in their posts. This seems to point to a continuing struggle to reconcile the engagement capabilities of new technology and journalistic ideals.
A focus on local television news provides another layer to this understanding of professional ideology. Local television news is, as argued by scholars such as Rose (1979), “its own unique, scrambled genre, with its own rules, forms and attitudes” (p. 168). Further, as Kaniss (1991) says, “local news has always played an important role in the way a city and region understands its problems, its opportunities, and its sense of local identity” (p. 2). It is biased towards a local audience. Television journalists feel the need to present newsworthy information while producing content that engages their community (Henderson & Cremedas, 2017).

Community journalism is often associated with small-circulation newspapers (Lauterer, 2006), but Reader (2012) asks, “who can really argue that a journalist who has lived and worked his whole life in a single large metropolis cannot practice community journalism because he works for the most popular TV news station in that city?” (p. 15). Community journalism also does not necessarily mean a geographic location, but can encompass journalism for a given community as it exists in many forms, especially as technology changes the boundaries of what community means (Robinson, 2014; Hatcher & Reader, 2012).

What makes a community journalist is both reporting focused on and a connection to a community. As Hatcher and Reader (2012) write, “The modern community journalist is not an autonomous outsider, objectively recording all that transpires, but a community connector who has both a professional and a personal stake in that community” (p. 8). The community journalist should be involved in community meaning-making through an active role in “listening and leading” (Lowery & Daniels, 2017).

This study aims to understand how local television journalists both view traditional standards and practices in the face of a changing news environment while engaging with their community in new ways.

Research questions

These questions seek to understand how the journalists in this study perceive aspects of their job discussed in the literature review:
RQ1: In the face of a changing news environment, what are local television journalists’ attitudes toward traditional journalistic standards?
RQ2: How do local television journalists perceive technology and social media-shaping journalistic standards and practices?
RQ3: How do local television journalists view their role in the community?

Method

This research is an analysis of data from a previous ethnographic study, which included participant observation and qualitative interviews. Only the interviews are analyzed here. The previous ethnographic research questioned attitudes toward newsroom norms and journalistic standards. The questions for the interviews were developed from observations, which revealed strong affinity to traditional standards, although not necessarily in practice, as well as interest in engaging with and participating in community through multiple means, including social media.

Semi-structured interviews allowed for the interviewer to tailor questions and interactions to the interviewee. Silverman (2011) described the interview as requiring flexibility, rapport, and active listening. The use of follow-up questions can engage the interviewee in more comprehensive replies, while building rapport creates the possibility of more open answers to questions. Higgins-Dobney and Sussman (2013) relied primarily on these types of interviews, in conjunction with descriptive data, for their study on the impact of ownership structures and technological re-organization on local television journalists, specifically regarding labor conditions. They identified several consistent trends in news production including the impact of different environments on the use of journalistic values through their interviews. How the participants constitute meaning in their discourse provides insight into how they construct themselves as good journalists.

Data Collection

Data was collected in 2015 in the state of Maine. Institutional Review Board approval was obtained for data collection. To ensure confidentiality, participant names and specific identifying information have been removed or altered.

Participants

All participants interviewed for this study worked for a local television station in Maine at the time the interviews were conducted. There were 11 participants interviewed for this study: three female and eight male journalists, ranging in age from their early 20s to late 50s, all of whom worked in four different newsrooms in Maine. These newsrooms are in markets 80, 156 and 205 (Nielsen, 2015). There was a varying degree of training, from journalism degrees to on-the-job learning. Experience ranged from approximately 30 years to less than one, with four of the participants having more than 19 years and seven having less than five years.

Interview Protocol

One-time semi-structured interviews were conducted primarily in the workplace, and one interview was conducted via telephone. The interviews used in this research were designed to promote open-ended responses and delve further into preliminary responses. Questions included “What is your job as a local news broadcaster?”, “What role does social media play in your work?”, “What are important considerations for putting together news that is up to your standards?” and “What are your thoughts on traditional journalistic standards?” Based on answers, follow-up questions included asking what it means to be part of their local community, and what kinds of activities were part of that role. Audio recordings and transcripts were made with the permission of the participants.

Data Analysis

Interview data were analyzed using a thematic analysis (Braun & Clarke, 2006; Leeds-Hurwitz, 2005; Lindlof & Taylor, 2011), which is an analytical process looking for patterns of meaning, ideas, or concepts. Within this analysis, thematic categories with sub-themes are developed from a textual analysis of recorded data. Transcripts of interviews were broken into chunks of text thought to contain a unit of meaning, and these were grouped according to similarities. The groups were then consolidated into larger thematic categories.
While there are no specific guidelines for the number of interviews for qualitative interviews, 11 interviews were found sufficient for this analysis based on participant homogeneity and thematic saturation, where new interviews did not add additional thematic content (Guest, Bunce, & Johnson, 2006). In their research on saturation, Guest, Bunce and Johnson (2006) found that saturation had occurred by the time they had analyzed 12 interviews. Additionally, based on the make-up of the journalists from the original ethnographic study, this was found to be a representative group.

Interpretation

The thematic analysis led to two primary thematic categories: Community engagement and building a relationship with community members for audience retention and story development. The first key finding is technology influences how and why stories are produced and distributed.

Within these thematic categories are notable overlaps, which highlight areas of ambiguity and tension in the journalists’ perceptions about how community engagement, technology, and traditional standards work in concert. To provide the foundation for these areas, first, I will discuss the first two themes individually, then discuss the tension between them as a third theme.

Theme 1: Community Engagement

Engaging the local community fell into three primary subcategories: Understanding and reflecting the interests of the community; Being a member of the community; and Building ethical relationships with community members. Each of these subcategories has a slightly different approach to the focus on community. In the first subcategory, Being a member of the community, the community is seen as primarily an audience that has specific needs and interests that need to be met by local media, which demonstrates the local bias discussed by Kaniss (1991). One interview participant referred to this as Mainer pride:

If we can find something that resonates with Mainers about somebody who’s working hard or, you know, a local business that a lot of people take pride in. I mean, there is such a sense of pride, especially in the part of Maine that we cover, about being from Maine. And we, I mean, it’s in our TV promos as you might have seen. I mean, that is something that we take pride in and then also try to look aggressively for stories that reflect that. I don’t know if you would call it a mission, but that trait of the place that we serve.

This sentiment was repeated by most participants, with the implication that only local news could do this job successfully, based on the connection local reporters have to the community. Phrases like “pulse on the community” and “in the know” were used to demonstrate the journalist’s ability to understand and provide for the particular needs of the local area. This includes a focus on topics of significance:

There’s certain stories that this community seems to really enjoy, like veterans pieces, for example. I think those are… that’s really something that this community connects with so, you know, you really try to focus on those kind of things.

Being in tune with the community’s needs and interests is how these journalists chose stories they believe will encourage the communities to engage with their content.

Part of being in tune is making sure to include content from all communities in the viewing area in an even manner. Audience members, they explained, need to feel like the news connects directly to their community, not just neighboring communities or the “big” city where the station is based. Without this localized attention, the audience might disengage. As one participant pointed out, specialized local content is what audiences tune in for:

You know, just try to give them as much as I can, keeping it as local as I can, ‘cause you can get any of that Red Sox… all that stuff anywhere else. So try to get stuff here that’s new to them…

Local sports, this participant said, is a key area of interest for all the communities served. Community members have children and friends on these teams and are excited to see them.

Another aspect of community engagement was that journalists themselves are members of the community. The following interview excerpt regards the number of journalists, who, unlike many younger reporters, decided to stay at their stations long-term:

We’re still local people with, with vested interest in our local community, you know. You’ve got a foundation here at this particular station where you have a lot of people who have been here a long time. They make this home. They happen to do this for a living, you know…

While not expressed by all participants, this sentiment was seen from both long-time journalists who have lived in the market for many years, as well as young journalists who still plan to move into larger markets in several years. The following excerpt came from a younger journalist, in his early 20s, who was newer to the area:

It is more of a community-based feel, and a lot of the times you’ll know, if you’re at a scene in Bangor, like I know, I often know the officers on scene just from like work, having worked here for a year and a half and just like being part of the community.

Being part of the community is not just an individual matter, but an aspect of news stations as whole entities. The participants’ stations make a point to be part of local events from holding food drives to covering and engaging in walks for cancer treatment.

I think one of my favorite parts about working in Bangor, and living in Bangor, is the community interaction, and you get to meet so many people in the community because you’re doing community events that really matter to people, and maybe one walk doesn’t matter to you, but another one might, and we’re usually at all of them.

This statement overlaps with the idea of covering stories that matter to the community, but also emphasizes the importance of being in the community as well.

Community was also discussed in terms of relationships. These relationships are integral to working effectively and living harmoniously in the stations’ coverage areas. Several participants mentioned approaching officials and other interview subjects politely, asking permission to film, even if they know they have the right to. In the following excerpt, the participant discusses finding a balance between being in a community and reporting on it:

We are small communities. We have to live with these people, and, yeah, a door can shut and you’re really in trouble trying to get information, you know. Uh, you can’t let that make you shy away from the story. At the same time, don’t go burning a bridge unnecessarily, you know. So yeah, yeah, your network, you can’t drop in, do the story and they’ll never see you again, you know.

This participant is also demonstrating the difference between local news and network or national news, highlighting the specific relationship demands of community news work, of which trust is a major element.

The term “fairness” was used frequently in the context of relationships. This is not the same fairness of equal time or providing response time to criticism, but fairness as it relates to sensitivity and building ethical relationships with the communities served. One of the participants described how a young girl and her younger brother were in an accident while using a recreational vehicle on their own. The younger brother was killed, and the police released the names of both children. The girl was not charged with anything for the accident, but, in reporting the story, questions were raised about whether it was ethical to use the girl’s name.

To be fair and sensitive, it was decided the name would not be used. The argument was that even though the story raised a number of questions about what happened, nothing in particular was gained by naming her, and it might make her life more difficult. This conception of fairness as a type of sensitivity to community members was found in the transcripts of interviews with most of the participants, ranging from dealing with reputations to deaths to illness or disability. The following excerpt encapsulates this sentiment:

You want to give the viewers the information, but you don’t also want to ruin someone’s life whose life didn’t need to be ruined in the first place.

Theme 2: Impact of Technology

Technological developments have long influenced the evolution of television news and broadcast journalism practices. With more recent changes in technology, however, participants with longer careers noted enthusiastically that the way they work has changed in multiple ways, becoming paradoxically easier and more difficult. With more mobile and networking capabilities, these participants noted both cell phones and networked, digital video created a more responsive system to breaking news or changes in story development. The expanded use of email and social media provided local journalists with more ways to reach out and connect with sources and engage with their audiences.

On the other hand, these same technologies create a heavier workload for everyone in the newsroom with more platforms to populate, the possibility of last-minute changes, and more spaces to engage with and search for information and stories. As discussed in the literature review, this concern has been found in numerous other studies. In particular, social media stood out in the interviews as an important factor in the daily workings of the newsroom, with one participant noting they are no longer a television station, but a multimedia station.

Overlapping with the concepts of community relationships, technology, specifically the use of internet and social media, have opened up avenues for building new types of relationships through accessibility to on-air talent and candid behind-the-scenes knowledge. Reporters and anchors are encouraged to post pictures and information about their work process, in addition to posting updates to and teases for the day’s big stories.

1) I want them on their personal pages because people know who they are and they’re becoming friends with them and that’s great because it’s also helpful for our brand.
2) I mean all of us are so accessible to viewers these days. We all have our own Facebook pages. We have our own Twitter pages.

These digital relationships with audience members create new avenues for connecting with what is happening in the community and what is important to audience members. Particularly, the use of social media is about new ways to engage and get input from viewers. As the following excerpt demonstrates, this includes ways for audience members to draw attention to potential news stories:

They’re more likely to weigh in their support on social media through someone who might initially start a campaign or effort, and then maybe we will look at it and say OK, well there might… maybe there’s more validity to this.

The excerpt suggests just how much impact audience members can have in getting a story covered in a space where they can engage with the newsroom as a group, creating noticeable trends, rather than individuals emailing or calling.

Participants described social media as a tool to specifically ask for audience member contributions and story ideas:

Earlier in the week we posted on Facebook, like, do you have a cool, like, Easter tradition we might be interested in covering. That’s definitely a feature story should nothing else be happening that… like nothing breaking… and people responded, oh yeah, we have like egg fights or things like that. So things like… things that sound cool. That’s a good way to, um, kind of… and then send them a message after and be like, hey, we saw you posted here. Are you interested in doing a story?

This use of social media for story development through both explicitly engaging with viewers and more passively watching and responding to viewers’ online activity was mentioned by most participants as a regular activity in the news development process.

Social media, specifically Facebook, also provides space to engage with users through posting content that is not deemed quite newsworthy enough for broadcast or worth sending a reporter to cover. It allows the newsroom to foster community without the “bridge burning” and loss of trust mentioned in the previous section in a different way.

People will write to us like a lot of fundraisers. Like, we don’t often cover fundraisers. Like if they’re like oh I want to… Like I’m trying to like start a business, here’s my Gofundme page. Can I get some coverage? Like, we’ll tell them to post it on our Facebook page where other people can see it and that way we’re not really promoting it ourselves, but it’s like they post it to us for other people to see and then people are still getting that… Not as much exposure as they would had we covered a story like that, but they’re still getting exposure and at the same time we’re not really burning any bridges by telling a person no.

Social media also provided a place to distribute content in both a more immediate and expanded way. Specifically, Twitter was mentioned as the place reporters posted information while in the middle of reporting and where breaking news is first distributed. This is part of how technology is changing audience expectations of how and when they get information, as demonstrated here:

The public’s expectation has definitely changed because you know our sense of like we have to get this out… we have to, you know, the second it happens, you know … I think court is probably for me the biggest example of that because you know every kind of major twist and turn in some sort of court proceeding is expected to be tweeted…
Rather than waiting for air time, reporters are constantly distributing information to their audiences, even though how that information is packaged changes as it moves from platform to platform.

Theme 3: Positions of Ambiguity and Tension

There is significant overlap between statements put into the previous themes of community engagement and technology. These overlaps were useful in revealing challenges facing journalism as these things further converge. It is not just changing technology that directly impacts newsroom perceptions about journalism, but it also changes ideas about community and steadfast attitudes about the importance of traditional standards. The particular intersection that spawned doubt changed from person to person, but there was an overall sense in the transcripts that there was some apprehension with the current state of local journalism.

The continued importance of traditional standards and ideals can be seen in the prevalent allusions that continued through the interviews. The focus of conversations around these topics often reflected the purpose of journalistic ideology discussed by Deuze (2005). Maintaining credibility and responsibility of the job were frequently used as explanations for the importance of these standards. The idea that following traditional journalistic standards is the responsibility of the journalist was clearly stated in several interviews, such as the following short example:

We have a responsibility to be accurate, to be, you know, to be balanced…

Others expressed a similar sentiment more implicitly. In the following excerpt, a participant discusses how being unbiased is integral to being a journalist.

I mean it’s, it’s like taking something without a bias. I mean it’s just, you know, telling viewers what they need to know and I would hope that’s what we’re doing. If not, I don’t want to work here anymore, you know what I mean? I think it’s the right of the folks watching at home to have a newscast that isn’t biased in any way or isn’t leaning in one way.

If a journalist does not do this, they are not doing journalism, as suggested by the claim, “I don’t want to work here anymore.” The concept of being unbiased is seen as integral to the point that it doesn’t require much explanation, but there is also a sense of responsibility of choice. The journalist presents facts, but it is the responsibility of the journalist to choose which ones the audience needs. Here, the journalist uses standards as tools in acting as a public servant.

Several participants repeated the importance of this sense of responsibility. In another example, a participant talks about these standards and responsibility in terms of quality.

Nice to meet your deadlines. Nice to have that as a goal and to do everything you can to meet them. Nice to get it first. Nice to scoop the competition, this is a business. And, nice to- and for egotistical, uh, reputation purposes, you know, it feels good to do that. But none of that should be the driving factor ultimately. The driving factor should be: is this solid? Can we rely on this? Have we touched enough bases here to have a solid story? You know, have we filled as many gaps as we can to put this out there, this information out there responsibly?

To do your job responsibly as a journalist requires making sure you have the best product with “gaps filled” to distribute. Ultimately, these standards of journalistic production should outweigh other business and personal motivations. If, as this participant says, “scooping” or “ego” take precedence, the implication is that a journalist is failing in their responsibility.

The concept of responsibility was most frequently brought up in relation to journalistic standards, but credibility was also emphasized as a reason for preserving related practices. It is a prudent business practice as a distrustful audience may not remain an audience. In these three excerpts, there is a sense of not losing the trust of the audience with anything that might be considered inaccurate or biased:

1) You have to serve an audience that wants to know that you’re unbiased when it comes to these things…
2) Without image what’s left for any kind of information sharing, whatever we call ourselves now, for journalists, you know. I mean you have to have credibility and you have to have um… and reputations are involved here. I mean obviously if you are very opinionated about a social issue and you share that freely then viewers and consumers have every right to question your objectivity when it comes to covering that issue…
3) You can’t be wrong or else that just makes you look bad, station look bad, and people might be, not that it’s that extreme here like if you get, like pronounce a name wrong, but people notice…

Some of the concerns about where these standards fall apart will not sound new to many, such as whether or not a story is providing free advertising for a business:

I forget what time of year, but like there’s a bakery and they have these strawberry tarts, and like every year we do a story about like, hey, the tarts are here, and I look at that and I go that’s not newsworthy.

While this attention to local business fits into a broader conception of being a part of and supporting the community, which was described by most as an important aspect of the job, there was a sense from some participants that taking on a purely promotional role for the community isn’t the right way to go about it. Making the story about a more newsworthy aspect that impacts more of the community, with the local business purely as an example, was suggested as an alternative.

Here, a poorly defined characterization of community engagement comes into conflict with traditional journalistic standards of independence. Other participants expressed this particular apprehension about community as the possibility that community members might abuse personal relationships to get promotion for their local businesses.

Local business was not the only subject of this type of tension between community engagement and journalistic standards. Prominent community members and prominent community attitudes also came up as subjects of doubt when it came to reflecting community interests while maintaining journalistic integrity:

You want to present information that your viewers are going to appreciate, but you don’t… you… I think you kind of get off the rails as far as objectivity goes when you start writing too much to what you think they want to hear, bec- You know, you obviously… You want to create content that they want to watch, but you also, you know… It’s like, oh well, people in this part of Maine think this or think that, like, I’m going to write my story a little bit more, you know, geared towards that. I think that’s dangerous.

Community engagement online seemed to lead to a similar concern about community members abusing or overly influencing news decisions based on the newsroom’s need to encourage community input. The sense of ambiguity here was around how to, with the new access social media provides audience members, gauge what topics are worth giving time to.

There are contributors, but this is still not their job and, you know. So, we have to, we have to remember that too, that it’s still our job to… to, you know, finally put out that product and things and not to say that the contribution isn’t of value, but I think sometimes we have to question the contribution and, you know, and really wonder like are we doing this just because social media deems that we should be doing something about this? I don’t know. I worry about that sometimes.

While community members are encouraged to contribute pictures, videos, anecdotes and story ideas, when do these contributions require a response? Is a specific issue trending on the station’s social media and email because of manipulation, as this excerpt posits?

A lot of the most vocal people, the ones that are really against something or really for something, they might be a very loud minority. Then again they might be a legitimate majority. But the point is that they’re going to tee off, but if they get some kind of organized response to you it can skew… it’s not scientific. We’ve got 400 responses and 300 of them were negative. Well it’s probably accurate, but you don’t know that for a fact. It could have been a concerted effort.

There are no clear guidelines for knowing when it is appropriate to incorporate audience input online into the reporting process.
The same tension resides around posted critiques and what are often called “trolls,” or people who purposely post disruptive content. Responding to legitimate critique and answering questions is not seen as a problem, but when does critique cross the line into trolling? When is it appropriate to delete comments or not respond? These two excerpts from different participants express the uncertainty around dealing with this aspect of engaging with people online:

1) Sometimes we monitor that sort of thing and we’ll delete things and other times we won’t. So that I feel like that’s something that could be… I don’t… I don’t really know how to… I feel like that’s something that like… I don’t know how many people… I don’t know if anyone knows really how to handle that because people are entitled to opinions, but, at the same time, like do you want vulgar stuff on your website, but, again, it’s just reaction from a story you did.

 

2) I know that we’ve run into that a couple of times in the newsroom and I can’t even pinpoint the specific examples, but it’s kind of like… you know, because a child is tit-for-tat sort of thing, and you just wonder like are we getting involved in that too much. Is that what we need to be doing?But not that can’t. You know, sometimes you do have to make an immediate response to people and reply to them.

The ambiguity around how to approach these situations comes across not only in what journalists are saying, but also in the almost hesitant way they try to explain the nature of these online interactions. While these types of commentary from audience members may have been present in the past through phone calls, letters, or visits to the station lobby, online interaction provides a whole new scope both through much greater accessibility and the public nature of such comments that raises questions about how to maintain community relationships and journalistic standards online.

The accessibility that social media provides also created a sense of ambiguity in the reverse situation, when audience members are exposed to the darker side of the medium. It opened new doors for gathering information and materials for reporting a story that, for some participants, is rife with potential ethical dilemmas. One participant described a situation during a report on a local soldier. Members of the newsroom were able to find and send a message to the wife using Facebook, but the approach and wording was not sensitive to the situation, which this participant thought was due to the more impersonal nature of the contact.

Some things that were said were kind of… like I would have never said to a person, so I kind of think there are boundaries that are kind of overlapped (…) like you can definitely reach a broader network of people on Facebook and that sort of thing, but I feel like there’s also things that, like, you shouldn’t do as a reporter, like ethically, that goes against what you should be doing.

This same participant also described another situation of reporting on a death where Facebook was used to find out information and a picture of the deceased person. Again, there was an ethical dilemma about approaching people in ways one might not do when actually in the community. For instance, the family should perhaps have been asked for permission to use the photo. However, the photo, as well as the message in the previous example, were technically public, not made private by the Facebook users. The technology provided ways to access the community in ways that are not available off-line, but using this access to report stories seems to come into conflict with the idea of building an ethical and sensitive relationship with the community discussed earlier.

Discussion and Conclusion

Local television journalists in Maine appear to be doing community journalism by, as Hatcher and Reader (2012) say, being community connectors who have “both a professional and a personal stake in that community” (p. 8). At the same time, traditional journalism standards and ideals continue to guide their practice. However, those traditional standards are evolving to respond to demands for engaging with the community. Expanding capabilities for reporting and interaction with the audience create new demands and concerns for Maine’s local television journalists. While still primarily attentive to reporting on the community interests, journalists appear to be increasing their emphasis on engagement with the community.

The concern with local community and the impact of changing technology is not new to local television news, but the current manifestations of these aspects of the local news business are evolving. The significance of community engagement and the growing use of social media are redefining the type of relationships and conversations that are occurring. These relationships are more immediate, more frequent, more accessible, and more participatory.

The questions facing journalists revolve around behavior and responsibility. When does community engagement threaten traditional journalistic ideals? When is sharing online too much? When do these activities impact journalistic integrity, as defined by traditional notions, by engaging in unprofessional or unethical behavior? These questions reflect concerns heard in the interviews regarding the possibility of giving community engagement and social media use too much emphasis over other professional concerns. This signals a need to figure out how credibility can be preserved as journalists push reporting into new arenas.

One limitation of this study is the particular nature of the location. Maine is tied as the state with the largest percentage of the population living rurally (U.S. Census, n.d.). The largest population center is in and around Portland, in the south of the state, which has a population of approximately 66,000 people. The Portland area has three local television news stations and is a medium-size market. Three additional local television stations are in Bangor, a city of about 35,000 people. One more station is in the north of the state in Presque Isle, which serves a market of approximately 27,000 viewers. While this research is based on a specific geographic area, as well as a smaller television market size, and, as such, cannot be generalized, there are some take-aways that can be useful for understanding the current state of local television news as it continues to be an important source of information for American audiences.

Overall, local television journalists in Maine are generally positive toward embracing new technology, and are working toward maintaining their work on multiple platforms.  However, there is tension at the intersection between the use of new digital platforms and a changing concept of community engagement and building relationships. Discussions with journalists showed building community relationships was an important part of their overall journalistic practice, and the use of social media was an important part of facilitating those relationships through both sharing about themselves and engaging directly in conversations with the community.

This study also provides qualitative support for a number of studies that examined journalists’ relationship to social media while bringing attention specifically to local television news. The findings here support previous research that showed journalists are trying to figure out how to combine traditional practices with new opportunities that challenge established norms. The thematic analysis also shows the tensions found with trying to fit the use of technology and traditional standards and ideals into new conceptions of community engagement and relationships.

The traditional ways of doing local news are tied up in a journalistic ideology and identity. Within local television news, this includes an embrace of technology and an understanding that viewers are connecting with on-screen personas. These aspects of the local television news journalist’s professional identity, as shown in the analysis, are still very much a part of how those interviewed for this study view their daily practice. The nature of both the current technological developments and connections with viewers are transforming in ways that sometimes conflict with older perceptions of what it is to report the news.

Even with uncertainties about how to handle new conversations happening about news work, journalists in Maine are managing to negotiate individual situations. The fact that a mostly rural state continues to support a number of local stations suggests that these negotiations are on the right track. As Newman (2016) points out, “In many cases, broadcast television is the only reliable and accessible source of information for these communities, which are outside the scope of broadband networks” (p. 5), providing an alternative explanation for local television’s continued prominence. However, as local television news seemingly maintains its position across the country, it is worth examining to see if these themes, tensions and negotiations are found in other markets.

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About the author: Theodora Ruhs, Department of Journalism, Central Connecticut State University. Correspondence for this article should be addressed to Theodora Ruhs, Department of Journalism, Central Connecticut State University, New Britain, CT 06050.
Contact: ruhs@ccsu.edu