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Community Journalism Journal Volume 11

Beyond the Crime Report: How Local News Coverage Falls Short on Human Trafficking

Local news plays an important role in providing communities the information needed to address problems. This qualitative study employed framing theory to examine human trafficking coverage in South Carolina newspapers, TV, and radio outlets to understand how well local news coverage equipped communities to solve this local issue. We found that local outlets’ use of national and state coverage of high-profile cases undermined the potential to recognize and address trafficking in one’s own community. Yet, local news provided more ways for audiences to act, signaling potential for outlets to aid in community problem-solving if they produced more local, original content.

Local news media have unique responsibilities toward the communities they serve. In particular, they should help facilitate democratic practices, warn the community about threats, and to provide enough information to equip communities to address problems (Knight Commission on the Information Needs of Communities in a Democracy, 2009). By all accounts, however, local news production has declined precipitously, with fewer journalists producing local news and fewer communities having access to news about their immediate surroundings (Local Journalism Index, 2025; Metzger, 2025). These declines have made it more difficult for communities to find out about important issues, including pollution, political scandals, and even who their representatives are (Hayes, 2025; Hayes & Lawless, 2021; Wang et al., 2025). When the main source of local news in a town disappears, residents further feel less connected to their communities and less community pride (Mathews, 2022), which could affect their interest and ability to solve problems. But problems and potential threats to communities do not disappear or decline when local journalism does. One such problem that affects all communities is human trafficking, the exploitation of individuals for sex or labor using force, fraud, or coercion  (State Department, 2021).

Since 2000, human trafficking has been prohibited by federal law (Victims of Trafficking and Violence Protection Act, 2000); and all 50 states have laws against trafficking, although they vary in scope and enforcement, as well as in the protections they afford victims (NCLS, 2026). Human trafficking is a global phenomenon with local dimensions, providing a valuable test case for community problem-solving. While trafficking can occur anywhere, traffickers operate with an understanding of specific contexts of a local community (Johnstone, 2018), taking advantage of conditions that make trafficking more likely (Henderson, 2019), such as tourist destinations, highway rest stops, and upheaval caused by political instability and natural disasters (Hoogesteyn et al., 2024). Furthermore, community-specific responses harness strengths for more effective coordination to fight trafficking and provide aid to victims (Alejano-Steele et al., 2024). Whereas the impacts of human trafficking are experienced most profoundly by its victims, the well-being of communities is also impacted by trafficking, which can strain police and public health resources, and encourage or intensify organized crime and illicit economies. Trafficking is a crime that “touches every layer of local infrastructure” and its economic effects are felt throughout a community (Safe House Project, 2025). The presence of trafficking in a community may further be indicative of systemic issues, such as poverty, food scarcity, homelessness, racism, or corruption (Henderson, 2019)—issues that have long been of concern to journalism.

News is a primary way that the public learn about issues like trafficking, and how the issue is framed in coverage can shape public understanding and response to the issue. Therefore, this study examined news frames in coverage of labor and sex trafficking published by local news outlets. Studies of news coverage of human trafficking have tended to focus on national media (i.e., Gulati, 2011; Sanford, Martinez, & Weitzer, 2016); our site of inquiry is South Carolina, a state with social, economic, and geographic characteristics that lend increased vulnerability to both types of trafficking, and one that has been affected by newspaper closures in ways similar to other states, leaving areas without substantial coverage (Underwood, 2022). We found locally published coverage failed to meet its responsibility to equip communities with the context required to address this pervasive issue, illuminating gaps in local news coverage that could undermine community members’ grasps of the complexities of human trafficking without context about what causes trafficking, the effects on individuals and communities, and potential solutions outside of law enforcement, leaving them ill-equipped to engage leaders to effectively address the problem. We argue ultimately that although local news outlets did publish news about trafficking, coverage failed to fulfill the information needs of South Carolina communities regarding a pernicious problem.

This study and its implications emphasize the interconnectedness of local news and community well-being. In the following section, we trace the role of local news in community problem-solving, situate human trafficking as a local problem, provide detailed rationale for South Carolina as the site of analysis, and synthesize studies of news framing in coverage of trafficking.

Literature Review

The role of local news in community problem-solving
To function effectively, information about the community must be available, and community members must engage with the information: “Informed communities can effectively coordinate activities, achieve public accountability, solve problems, and create connections” (Knight Commission, 2009; p. xiv). Healthy information flow in a community further requires “original and verified reporting” (Knight Commission, 2009, p. xv). One way journalism does this is through coverage alerting the community to problems and risks, one of eight information needs deemed essential for communities to function (Friedland, 2023). Citizens must be able to discuss problems they face and take part in finding solutions—an essential part of democracy. They could conceivably help address problems that are not receiving media attention if they have life experience with them, but other members of the community require media to help fill in gaps (Friedland, 2001). Local news can provide an understanding of local issues, shared even among those at opposite ends of the political spectrum (Wenzel, 2018). Indeed, the most involved and connected in communities tend to be avid local news consumers (Barthel et al., 2016). Yet meeting information needs is a tall order for local outlets, which tend to have smaller staffs and budgets than national news organizations and have faced unprecedented cuts in the past decade (Hayes & Lawless, 2021).

Evidence suggests that news outlet closures decrease community members’ civic and political engagement (Shaker, 2014), making them less likely to be able to address issues of concern. Even before the shrinkage, evidence suggests that news coverage did not always help solve societal problems but instead privileged the status quo (Usher, 2021). It follows, then, that for local news coverage to be of benefit to community problem-solving, it must go beyond mere existence and provide particular context. For example, thematic coverage that includes context and interconnection of societal problems is considered more conducive to problem-solving than event-centered, episodic coverage. “The portrayal of recurring issues as unrelated events prevents the public from cumulating the evidence toward any logical, ultimate consequence” (Iyengar, 1991, p. 143).

Scholars have studied news framing to understand whether coverage of community problems prioritized problem-solving through its definition of the problem, causes of the problem, moral evaluation, and/or treatment possibilities (Entman, 1993). Sometimes, local news coverage has failed to do so. In a study of local news framing of community risk, a community’s growing petrochemical industry was framed as a vital source of the region’s economic success rather than a source of potential environmental disaster, despite multiple industrial accidents (Castelló, 2010). A study of news coverage on systemic problems, including poverty, found that outlets failed to provide adequate information for readers to act, potentially fostering apathy (Kensicki, 2004). Most stories on Philadelphia TV news about gun violence failed to provide enough information for audiences “to prevent gun violence or better deal with its effects” (Midberry & Walters, 2025, p. 15). Another study found that news coverage on air pollution focused mostly on threat at the expense of potential solutions (Ramondt & Ramirez, 2020). Yet local news coverage does have the potential to help communities understand and respond to problems close to home when it provides its audience with contextual depth. In covering the Jena Six controversy, a racially charged assault case in Louisiana, newspapers used thematic framing more often than episodic, with local outlets framing the event as more than an isolated crime. Including context and causal factors underlying the crime “may have opened a window for deeper discussions on issues of race and societal change” (Holt & Major, 2010, p. 593).

Human trafficking as a local problem

Although a global issue, human trafficking is also a local problem that takes many forms, each with “its own business model, trafficker profiles, recruitment strategies, victim profiles, and methods of control that facilitate human trafficking” (Polaris Project, 2017, p. 5). Trafficking occurs in multiple settings, including private homes, hotels, health and beauty services, bars and restaurants, farms, and construction, to name a few. Populous locations tend to be better equipped to identify trafficking and intervene (Freedom Network, 2025). Rural communities, on the other hand, create vulnerabilities due to isolation (and corresponding lack of detection), fewer employment opportunities, and a lack of services. Immigrants who arrive to rural communities as part of the United States’ H-2 visa program—forestry and seasonal agricultural workers, for example—have been subjected to abuse that rises to the level of human trafficking (Garrison et al., 2015). The economic principle of supply and demand for cheap goods and commercial sex, paired with the low risk of punishment or legal consequence, incentivizes the exploitation of individuals. “Human trafficking is fueled by a high reward, low risk dynamic,” wrote Gould (2017, para. 6).
There is no prototypical trafficking victim (Hume & Sidun, 2017), yet certain groups are more vulnerable than others. Knowing who is most vulnerable aids productive allocation of resources. Multiple studies have found disproportionately higher sex trafficking victimization of Black, Indigenous, and People of Color (BIPOC), sexual and gender minorities, and people with disabilities (Nichols & Preble, 2025). Groups at exceptionally high risk for poverty, homelessness, and sexual violence are likewise at risk of becoming trafficked (Farley et al., 2011). Girls and women are more likely to be in forced sexual exploitation and domestic work, while men and boys are disproportionately represented in other economic activities (ILO, 2014). Historic and intergenerational trauma are additional risk factors for human trafficking (Tibaduiza et al., 2025).
Traffickers, who may act as individuals or as part of an organized criminal enterprise, identify and exploit existing vulnerabilities, such as homelessness, poverty, addiction, and prior abuse or neglect. Involvement in the child welfare system, recent migration, or relocation, are other significant risk factors (Human Trafficking Collaborative, 2021). A trafficker may pose as a potential romantic partner to lure a victim into commercial sex (Johnston & Friedman, 2019); provide an unhoused individual with food and shelter, then demand “repayment” through unpaid labor (US Department of Justice, 2023); or entrap an immigrant with false promises of work and security, for example. Traffickers control their victims through subtle and overt means; coercion can be psychological and/or physical. Service providers and scholars have identified a trafficker-substance use dynamic, in which traffickers take advantage of a person’s existing substance-use disorder or facilitate addiction to coerce labor or sex (Koegler et al., 2022). News coverage documenting the range of traffickers’ methods could help potential victims recognize and resist them.

South Carolina and human trafficking

South Carolina offers a compelling location to examine media coverage of trafficking. The state’s media ecosystem, established anti-trafficking infrastructure, and social and economic characteristics create conditions that increase vulnerabilities while constraining public awareness and institutional responses.
South Carolina’s news media ecosystem has faced significant challenges in recent years, mirroring constrictions and closures nationwide. The number of newspapers has declined in the past two decades, with 10 newspapers closing during the COVID-19 pandemic alone (Underwood, 2022), so that by 2025, South Carolina had only 72 newspapers (Metzger, 2025). The geographic distribution of news outlets reveals concerning gaps in coverage. Out of 46 counties, three counties had zero news outlets, and 24 had only one news outlets (Metzger, 2025). South Carolina is home to the most populous county without at least one local journalist covering the area and is ranked 43rd in the number of local journalist equivalents (Local Journalist Index, 2025). This pattern of limited news access is particularly pronounced in the state’s rural and economically disadvantaged communities, where geographic isolation and resource constraints have long affected information access. Without local news outlets, residents of the state lack geographically specific coverage of important news and information, a problem that could disproportionately affect communities most vulnerable to human trafficking.

The state’s anti-trafficking efforts are centered on the South Carolina Human Trafficking Task Force, which aligns with a model that leverages partnerships between law enforcement, prosecutors, service providers, mental health professionals, labor professionals, and other stakeholders at the local, state, and federal levels. Over 50 such task forces at the city, county, and state levels were funded by the federal government in 2023 (NORC, 2023).

The South Carolina Law Enforcement Division investigated 305 human trafficking cases from counties across the state in 2023 and 2024. In total, 43% of all cases involved sex trafficking, while 42% involved labor trafficking, and 8% involved both forms. (SC Human Trafficking Task Force, 2023; Office of the SC Attorney General, 2024). Although differences in detection capabilities, reporting mechanisms, and law enforcement priorities between states can impact statistics and create interpretative challenges, available data from neighboring states provides some context. According to the National Human Trafficking Hotline, which compiles information reported by callers, South Carolina recorded 64 trafficking situations involving 111 potential victims in 2023. During the same period, neighboring states reported varying levels of trafficking: Florida documented 680 calls involving 1,172 potential victims, North Carolina documented 235 calls involving 394 potential victims, and Georgia documented 263 calls involving 499 potential victims (National Human Trafficking Hotline, undated). While population differences account for much of this variation, differences in transportation networks, reporting systems, or labor-specific needs may also explain disparities. Since human trafficking is more likely to be underreported in rural areas, South Carolina’s rate is likely higher than available data suggest. South Carolina has been relatively successful in securing funds for its efforts, with the legislature allocating $1.7 million in recurring funds and a $6.5 million appropriation in 2024 (South Carolina Attorney General, 2024).

South Carolina’s social, economic, and geographic characteristics create structural conditions that increase vulnerability to trafficking. South Carolina’s tourist destinations and interstate highway network create conditions that are conducive to trafficking operations. The I-95 corridor passes through the state’s most rural and diverse areas, where approximately 21% of residents live below the federal poverty line (Mandelbaum et al., 2022). The state’s position between major metropolitan areas allows traffickers to strategically use transportation routes to move victims between exploitation sites. Rural isolation is another risk factor for human trafficking. Out of 46 counties across the state, 22 have a population below 50,000, which the United States Census Bureau defines as “rural” (U.S. Census, 2024). Rural areas have fewer employment opportunities and limited access to social services, while geographic isolation itself can allow trafficking activities to go undetected. Rural counties in South Carolina have higher socioeconomic vulnerability scores relative to urban and suburban counties (Mandelbaum et al., 2022), indicating fewer protective factors against trafficking and other harms.

Constriction of local news media intensifies rural counties’ vulnerabilities by creating information gaps where trafficking coverage is most needed. Poverty, unemployment, and seasonal employment cycles lead to economic precarity, which makes populations susceptible to human trafficking. Migrant workers are uniquely vulnerable due to language barriers, cultural isolation, and a lack of familiarity with legal protections. Traffickers capitalize on these vulnerabilities through debt bondage mechanisms, confiscating personal documents, and threatening deportation to maintain control over victims (Polaris Project, 2019).

Framing in news coverage of human trafficking

Multiple studies have applied framing theory to identify patterns in coverage and changes over time. News coverage has not typically increased public understanding and holistic policy solutions about trafficking, yet “media framings of human trafficking are consequential for countering it more effectively” (Foot, 2024, p. 316). News coverage generally tends to frame human trafficking episodically as singular crime events (Gulati 2011; Johnston et al., 2015) delinked from broader themes such as human rights (Demeke, 2024), immigration (Bonilla, 2018), or public health (Sprang et al., 2022). Although trafficking takes many forms, news coverage is dominated by sex trafficking, to the exclusion of forced labor. The “dominant [media] narrative does not reflect the full reality and diversity of human trafficking” (D’Adamo & Albright, 2017, p. 364).
Furthermore, when news coverage identifies the causes, consequences, and solutions of trafficking, it struggles to do so in a comprehensive manner.

In a study of news frames in coverage of human trafficking, Gulati (2011) analyzed The New York Times and The Washington Post coverage from 1980 to 2006, noting that “the news media mostly echo the narratives presented by the major participants in the policy process and, thus, help support the dominant views” (p. 367). The crime frame was the narrative used most often to indicate the cause of trafficking, and more than half did not mention a solution to the problem of trafficking. For those that did, the most cited solution was enhanced law enforcement (Gulati, 2011). In a framing study on sex trafficking coverage in 140 U.S. news outlets, Johnston et al. (2015), found a similar emphasis on official sources and law-and-order solutions. Sex trafficking coverage was most often framed episodically as individual cases or isolated events to be handled by police and the courts. News coverage rarely took up the root causes of trafficking, and more than half of the stories analyzed had no discussion of remedies. Moreover, cases focused on those involving women and girls, to the neglect of boys, men, and members of the LGBTQ+ community. News frames often mimic official positions on trafficking, with outlets unable to convey the complexity of trafficking, and official responses inadequate to eradicate trafficking (Farrell & Fahy, 2009).

Consequences of trafficking impact the individual trafficking victim, and groups who are at highest risk of exploitation. The impact is also felt at the community level, undermining safety, stability, public health, and economic prosperity. Indeed, “all of society suffers, as well as principles of democratic freedom, principles of democratic society, rule of law and human rights” (McCormack, 2011). Many anti-trafficking initiatives involve more policing and harsher penalties for traffickers, but as understandings of trafficking increase, so too, do calls for solutions not solely reliant on the criminal justice system (Alejano-Steele, et al., 2024, p. 406). “Ending human trafficking requires engagement in interrupting the factors that increase vulnerability to human trafficking, including racism and ethnic bias,” argue Bryant-Davis and Tummala-Narra (2017, p. 152). Cockbain and Bowers (2019) call for “finely-targeted responses” (p. 9) based on the local environment and contingencies of specific trafficking types. “A one-size-fits-all approach developed primarily to combat the trafficking of women and girls for sexual exploitation is insufficient” (p. 27).

Although media coverage is often cited as an obstacle to anti-trafficking efforts because of its tendency to favor sensationalized accounts and its preoccupation with sex trafficking over other forms of human trafficking, media can identify the causes and consequences of trafficking, and explore possible solutions. As Foot (2024) argued, “media framings of human trafficking are consequential for countering it more effectively” (p. 316). As such, news reporting on trafficking can boast successes, as Gulati (2011) observed, investigative journalism was more likely to reject dominant policy views and “analyz[e] stories from a broader and more comprehensive perspective” (p. 368). Examples of award-winning newsroom initiatives include an Associated Press exposé on labor trafficking in Southeast Asia’s fishing industry (Associated Press, 2016); a Washington Post series on child sex trafficking (Eastman, 2022), and the Miami Herald’s prolonged reporting of the Jeffrey Epstein case (Ocasio, 2020). Such examples engage with the complexity of trafficking to report its root causes and effects, using a broad range of sources and reporting techniques, but require a commitment of resources that increasingly eludes newsrooms.

Framing as an effective framework to analyze news

Analyzing news frames is one way to understand the usefulness of news stories in helping communities solve problems. By highlighting certain information in news articles, frames “define problems,” “diagnose causes,” “make moral judgments,” and “suggest remedies” for those problems, determining whether people understand and remember a problem, as well as whether they act on it (Entman, 1993, p. 52). Framing for journalists is a tool for making complex issues more comprehensible to audiences (Scheufele & Tewksbury, 2007) by accessing constructs audiences already hold, often shared across the culture (Tewksbury & Scheufele, 2020).

At the same time, interest groups and policymakers can impact the amount of coverage and the nature of the messages involved (Scheufele & Tewksbury, 2007). Previous framing studies of news coverage of trafficking have found a tendency toward episodic coverage of individual cases that neglect the complex issues involved with trafficking (Gulati, 2011; Johnston et al., 2015), with coverage gaining contextual depth and source diversity as journalists became more knowledgeable about trafficking (Sobel et al., 2019). Providing context and a thorough explanation of issues is considered one way to identify quality in journalism. A story can be considered to provide depth in coverage of an issue if, for example, stories go beyond episodic event coverage, include multiple viewpoints, and were the result of enterprise reporting by the journalists rather than a pre-arranged event such as a press conference or an announcement by official sources such as a press release (Lacy & Rosenstiel, 2015).

Research questions

This study posed the following research questions:

RQ1: How did local news outlets in South Carolina frame the problem of human trafficking in the coverage they published for local audiences?
RQ2: Based on previous research on community information needs, how well did news coverage published by local news outlets equip audiences to address trafficking in their communities?

Method

To answer these questions, this qualitative content analysis used framing theory to examine stories about trafficking in South Carolina newspapers and broadcast stations over a 20-month period in 2023 and 2024.

Data collection

Print and digital stories were collected via America’s News (NewsBank) database using the search terms, “human trafficking” or “sex trafficking” or “labor trafficking.” The search was filtered by location (South Carolina), type of source (newspaper, which included selected digital-only stories) and date range (January 1, 2023–August 31, 2024, when coding and analysis began). A total of 393 newspaper stories were collected for analysis (174 stories from 2023, and 219 from 2024).

No digital-native news outlets operated in the state at the time of analysis (Institute for Nonprofit News, n.d.; LION Publishers, n.d.).

Local broadcast stations were selected by identifying the top stations in South Carolina’s four local news markets. The following stations were included in our data collection: South Carolina Public Radio, WISTV (Columbia), WCSC-TV (Charleston), and WMBF (Myrtle Beach-Florence). Broadcast stories for the same period were collected using the search terms “human trafficking or “sex trafficking” or “labor trafficking.” A total of 163 broadcast stories were collected for analysis (65 stories from 2023, and 98 from 2024). After removing duplicates, a total of 500 stories remained.

We organized the 500 stories in a spreadsheet by outlet name, publication date, headline, and byline. We read each story to determine whether trafficking was the focus of the story. A story for which a reporter attended the opening of a new shelter for trafficking survivors and interviewed stakeholders was considered to have trafficking as its focus. Items with incidental mentions of trafficking, such as a simple calendar listing of speaker events at a local library, were eliminated from our analysis. Of the 500 stories collected for analysis, trafficking was the focus of approximately half (251). These stories, published in South Carolina news outlets, became the sample for analysis (Table 1).

Table 1. News Story Distribution by Outlet

 Outlet

Number of Stories

Aiken Standard

8

Bluffton Today

6

Index-Journal

5

Island Packet

9

Morning News

12

South Carolina Public Radio

13

The Columbia Star

1

The Goose Creek Gazette

2

The Herald

28

The Horry Independent

3

The Journal

5

The Lancaster News

1

The Newberry Observer

11

The News Kingstree

3

The Post and Courier

25

The State

12

The Summerville Journal-Scene

2

The Sun News

5

The Times and Democrat

8

WCSC

25

WIS10

22

WMBF

20

WYFF

25

Total

251

Local, original news compared to republished state or national news

Coverage about trafficking, even if not local to a community, could provide helpful context about trafficking as a societal problem that audiences could then use to address the problem in their own community. For this reason, our analysis includes local and nonlocal stories to address this research question. However, because solutions to trafficking are dependent on local contexts, and because institutional contexts are relevant to framing decisions (Entman, 1993; Reese & Lee, 2012), we wanted to know how many of the 251 stories in our sample constituted local coverage of the issue. We anticipated this distinction would be valuable to our interpretation of framing techniques within the corpus.

“Truly local news,” according to Mahone et al. (2019) provides “community members with news and information about, and directly relevant to, their communities (p. 8). In their seminal study of news in 100 U.S. communities, Mahone et al. (2019) used a geographic definition of community, holding that a news story is local if its subject was about an issue or event in the municipality. Following their example, we considered locality as an event or issue within the same county of the publication. We also considered whether stories were original to the news outlet or re-published from another news outlet, deeming stories that were republished to not be local, original stories. These nonlocal, republished stories encompassed coverage published by outlets in other states or communities within the state.

Among the 251 stories in our analysis, 122 were local and original, and 129 were neither local nor original.

Coding for news frames

We returned to the 251 news stories and engaged in a “long preliminary soak” (Hall, 1975, p. 15), a method that allowed us to “examine text with the intention of letting the content speak for itself” (Rodriguez and Blumell, 2014, p. 347). This helped us gain familiarity with the stories as we began the coding process of our framing analysis. Coding for qualitative research involves the systematic organizing of texts to identify patterns. The authors acted as the coders and engaged in an active process of re-reading, revision, and discussion to improve transparency and trustworthiness in the results (Reyes et al., 2021).

We adopted the coding scheme used in Johnston et al.’s (2014, 2015) analyses of frames in U.S. news coverage of sex trafficking. The 251 stories were coded for length, type of story (news, feature, opinion), and what triggered the story, or “what made the issue or event news in the first place” (Project for Excellence in Journalism, 2009, p. 2). Story triggers include “an action, event, or editorial decision,” and are evident in a story’s narrative and sourcing (Pew Research Center, 2009). For example, Gulati (2011) found that 60% of articles about trafficking in the New York Times and the Washington Post 1980-2006 were triggered by “some official government action or event.” Among the 605 stories Gulati analyzed, one-fifth were the result of newsroom initiatives (p. 370).

Stories were also analyzed for the type of trafficking featured in the stories, if a definition of trafficking or statistics were provided, and how trafficking persons were described, if at all.
We further coded stories for the presence of episodic and/or thematic frames (Iyengar, 1991) to understand whether human trafficking was reported in broader contexts. Trafficking is a crime, and crime stories, especially, have been found to veer toward episodic (Iyengar, 1991), reporting a specific event without situating it within its broader impacts (Callaghan & Schnell, 2005).

Next, we examined the news stories for context that might have been used to help audiences understand and respond to trafficking. For example, was the issue of trafficking framed in coverage as one related to human rights, public health, or legislation or policy issues, for example? We analyzed the type of sources cited in the stories. Throughout the coding and analysis process, researchers met multiple times to discuss and resolve differences among perspectives and unique cases to prevent the loss of data (Reyes, et al., 2021).

Framing techniques lend power to a communicating text (Entman, 1993, p. 51) and can convey to news audiences the causes, consequences, and solutions to a problem. In this analysis, we used prior studies (Gulati, 2011; Johnston et al., 2014, 2015) to consider the language in news stories about trafficking causes, consequences, and solutions, including whether any information was given to audiences to support victims of trafficking or to take action against trafficking in their communities. We have included counting where it is relevant to increase “the richness of information” in our qualitative analysis (Christou, 2025, p. 3090).

Findings

This study found that the news coverage about trafficking that local news outlets in South Carolina published failed to equip local audiences with the resources to address this pressing social issue. Audiences in South Carolina were more likely to encounter stories that reported human trafficking in a national context, mostly surrounding celebrity cases, rather than contextualizing news about trafficking as a local concern. Trafficking was framed most often as a crime or to a lesser extent, a problem of a lack of awareness, rather than a byproduct of systemic issues such as poverty. When systemic issues were present in the coverage, such as immigration, they were contextualized nationally rather than as a community issue, which could make problem-solving less accessible to audiences. Stories furthermore neglected context useful for addressing the problem of trafficking in communities: the omission of complex causes, effects of trafficking, and potential remedies, groups most affected, and perspectives from community members who are not law enforcement.

As a bright spot, local news provided more context about trafficking than nonlocal coverage did, suggesting the higher potential for locally produced and focused news to help communities solve problems—if the identified gaps were addressed. The local stories with the most depth and content tended to be produced by newspaper outlets, reinforcing concerns about the demise of local newspapers and replicating previous studies that newspapers continue to be a keystone medium in communities (Mahone et al., 2019; Nielsen, 2015; Usher & Hagman, 2025). Furthermore, the disproportionate focus on sex trafficking compared to other forms of trafficking failed to put the state’s trafficking problem in accurate context. These overarching findings are described in detail in the following sections.

Differences between local and nonlocal coverage

We first found that a majority of trafficking coverage provided to communities by local outlets was not, in fact, local. A little more than half of the stories published by local news outlets were not local to the community, meaning they were not produced by the outlet and about a local community. Non-local stories included those produced outside South Carolina, such as the Los Angeles Times; coverage about national and international trafficking cases by wire agencies such as the Associated Press; and stories published by local outlets within South Carolina that had been syndicated to run in newspaper and TV coverage elsewhere in the state that were about trafficking cases from a different community without locally specific context to relate the case to the local community. These findings were consistent with those of Usher and Hagland (2025), who found multiple local outlets would publish the same stories, amplifying their effect.

Remaining open to the possibility that nationally focused stories could provide context about the problem of human trafficking, we included non-local stories in the sample. Yet our analysis found the smaller amount of local original coverage about trafficking was offset not by rich, contextual national or state-level coverage, but by episodic trafficking cases involving celebrities or high-profile crimes, rather than stories reflecting how human trafficking occurs or other contextual information that could help communities address human trafficking.
We also found differences in the local, original news coverage published by media type. The 146 newspaper stories about trafficking surpassed the 105 stories published by broadcast TV and radio, accounting for more than half of stories in both local and nonlocal categories. These findings echo previous accounts that local newspapers, although declining in coverage and number, provide more local coverage than broadcast outlets (Mahone et al., 2019; Usher & Hagland, 2025).

With the exception of an audio story that included as sources a survivor and members of the state’s task force to debunk misconceptions about trafficking in South Carolina, most public radio coverage consisted of stories focused on national high-profile cases that provided little context about human trafficking as a problem outside of those specific cases. TV coverage about trafficking was more locally focused by comparison, but stories captured only a handful of cases in South Carolina as they moved through the judicial system, rather than providing necessary context that would help audiences understand trafficking. Newspapers, too, focused on prominent national and international cases with reprints from other news organizations, but they tended to offer comparably more in-depth coverage on local cases through the use of more sources and more thematic framing rather than episodic.

Disproportionate focus on sex trafficking and high-profile cases
We next sought to understand the type of trafficking presented to audiences in coverage. A disproportionate majority of both local and nonlocal coverage focused on sex trafficking, a finding consistent with previous research (i.e., Johnston et al., 2015; Sobel et al., 2019) showing news coverage tends to fixate on sex trafficking to the neglect of other typologies. When compared to cases in the state of South Carolina, labor trafficking was under-represented, while sex trafficking was over-represented, with 67% of local coverage focusing on sex trafficking, compared to that being the nature of 43% of cases in the state. Conversely, labor trafficking was the focus of just 5% of local coverage, compared to 42% of cases (South Carolina Human Trafficking Task Force, 2023; Office of the South Carolina Attorney General, 2024).
Local and nonlocal coverage alike tended to spotlight high-profile criminal cases of trafficking.

At the national level, the focus was on a handful of cases with celebrity defendants, such as content creator Andrew Tate, WWE head Vince McMahon, and musician Sean “Diddy” Combs, with coverage tracking their cases as they made their way through the justice system. Similarly, at the local level, a handful of cases appeared multiple times as they traversed local courts over 20 months of analysis. These local cases did not involve celebrities but emphasized unusualness in cases involving minors, such as a mother accused of trafficking her children for sex, and traffickers using a popular ride-share service to transport children being trafficked for sex. While trafficking of children is particularly reprehensible, the focus on several high-profile cases involving minors highlighted the absence of more comprehensive coverage of trafficking in communities, and the resource limitations that make such coverage challenging.

Mostly episodic coverage framed trafficking as a crime

We found that the coverage published by local outlets framed trafficking as a crime through the preponderance of episodic news stories focused on new, singular, and routine events as they were announced by arms of the justice system, and a reliance on sources within the justice system and government. Most stories, local and nonlocal, were prompted by an event, such as an arrest, court date, or press conference, rather than enterprise reporting, measured by whether the first few paragraphs of a story mentioned a pre-arranged event or a public announcement of some kind. Out of these events, most were related to law enforcement and the justice system: About 62% of story triggers arose through court cases, police announcements of arrests or charges, and an annual report published by the state attorney general’s office.

The episodic coverage made up nearly 88% of original local stories, considered to be episodic if prompted by a news event. For example, a story reporting the timely arraignment of a person in South Carolina on trafficking charges was episodic if it provided no additional context with which to understand the event or connect it to others (Clifford, 2024). We considered stories thematic if they connected isolated events to broader societal issues, such as a Post and Courier story that explained the complicity and legal liability of the hospitality industry in facilitating trafficking (Paul, 2024). Beyond police reports, original local news stories about trafficking tended to be triggered by organized events held by nonprofit organizations, mostly with short stories that appeared to have been derived from press releases. While this is a common practice to raise awareness about trafficking, this could result in attention and funds going toward organizations that lack financial transparency or efficiency. It was unclear from the stories if organizations had been vetted before publishing.

When stories contextualized human traffic within a broader issue, the largest proportion—37% of local stories and 32% of nonlocal stories—were focused on trafficking as a crime. We found some differences between additional themes in local and nonlocal stories. Original, local news stories included few themes outside of crime, whereas themes such as human rights, immigration, and the combined theme of power, influence, and money, were more likely to emerge in nonlocal stories. The second largest proportion of original, local stories, about 20%, presented trafficking as a problem of awareness. Few stories regarded trafficking as a problem related to public health, human rights, immigration, the foster care system, or poverty. Although trafficking is illegal and undoubtedly should be viewed as a criminal issue, coverage that focused on trafficking as a crime ignored systemic issues related to trafficking. Similarly, focusing on awareness alone omitted the context required to understand the full extent of how trafficking affects the community, including victims. For example, an Index Journal story about the lack of safe house space viewed trafficking through the lens of public awareness (Holdman, 2024).

The selection of voices to include in news coverage can prioritize some perspectives over others and contribute to how a story is framed. In this area, too, perspectives prioritized trafficking as a criminal issue. When stories included sources, they were more likely to be from law enforcement, which half of local stories included, or the government, which nearly half of local stories included, and a majority of nonlocal stories. The state attorney general’s office representatives were quoted in nearly a quarter of original, local stories. Conversely, victims of trafficking were rarely included, nor were regular community members without official titles. Advocacy group representatives and social workers, who would offer perspectives outside of law enforcement, were included slightly more often.

Audiences ill-equipped to solve the problem of trafficking in their communities

Although coverage considered original and local to a community performed better than republished news from outside the community in providing context and ways for audiences to engage, all coverage published by South Carolina outlets fell short of providing adequate information for the community to address trafficking. To address societal problems, community members require contextual information to understand the issue, including the affected individuals and groups, a definition of the problem, as well as the causes, consequences, and potential solutions. Context in local stories was most often about victims, which appeared in 82% of stories. Concerning other types of context, a majority of both national and local stories failed to provide a definition of trafficking or offer data to illuminate the scope of the problem, although local stories were more likely to provide these kinds of information. Local news stories were more likely to provide context in five of the seven areas: a definition, data, ways to take action, remedies, and consequences. However, fewer than half of the local stories included a definition, data, and ways to take action; and nearly half did not provide suggested causes of trafficking, consequences or remedies in news stories. To solve a problem, communities need this vital information.

Context about victims

Victims of trafficking in original, local stories were characterized as children most often (68%), and as female (45%), which fit with majorities of trafficking victims in the state in 2023 and 2024 (South Carolina Human Trafficking Task Force, 2023; Office of the South Carolina Attorney General, 2024), although male and adult victims were underreported, appearing in 5% and 33% of stories, respectively. The full spectrum showing the diversity in groups affected by trafficking was not made evident in news content, with few victims identified by ethnicity or race, nationality, or presence of disability or LGBTQ+ affiliation, although these groups may be at greater risk (Johnston et al., 2015).

Causes and consequences of trafficking

When causes are identified, problems are more readily addressed. Nearly half of stories did not attribute trafficking to any particular cause, consistent with previous studies, although neither did stories blame for their circumstances, an improvement from previous findings (Johnston et al., 2015). When the original, local stories did mention causes, however, they were more likely to blame a lack of public awareness and suggest increased public awareness as a remedy. Lack of awareness indeed makes individuals more vulnerable to trafficking and less likely to recognize and report it. Systemic issues linked to trafficking such as poverty and rural isolation were rarely explored.

Reporting the consequences of trafficking tells audiences the impact and magnitude of the issue; that is, who and what suffers, and how severely. Half of original, local stories did not report consequences from trafficking, consistent with prior studies. In contrast to causes, individual consequences of trafficking in local stories were emphasized, with nearly half of local stories noting harms inflicted by traffickers to control their victims. Some stories recounted these in graphic detail: “He beat them with his fists, pans, plates and handguns until their ears rang, their faces were bruised and misshapen and their mouths were full of loose teeth,” a State reporter cited victim accounts (Clifford, 2024). Other stories acknowledged long-term effects of harm, such as a source in an Aiken Standard story that described trauma as contents of an “invisible suitcase” that survivors carry with them (Moorman, 2023). Impacts to the community were absent in coverage.

Solutions to trafficking and resources to take action

More than half of local stories included one or more solutions to trafficking. About 85% of local stories were episodic and not thematic in nature. Solutions mentioned appeared to correspond to the most common issue frames in South Carolina news coverage of human trafficking: crime and public awareness/education. This overall finding is not surprising, as earlier studies have found that remedies are dependent on story type and frames. The solution cited most often was the development of campaigns for public awareness/education, followed by the passage of new laws or changes to existing ones. Increased punishment for specific groups was mentioned in news coverage–for traffickers and for people who pay for sex, sometimes framed as targeting demand. Some of the solutions directly related to helping victims of trafficking; for example, providing increased housing/shelter space and comprehensive support services. Notably, there were few explicit calls for increased funding for organizations that provide these services. On the other hand, there was more support for funding of state agencies, including police. Other solutions called for improved coordination of efforts among policy, law, and advocacy groups.

At the conclusion of some stories, journalists provided their audience with resources to take action against trafficking, including how to report instances of trafficking and sources where they could learn more about the issue. Local news stories were more likely to provide resources to inform community members how they can address trafficking, suggesting another bright spot for local coverage over national, with 43% of local stories, compared to 11% of nonlocal stories providing audiences with resources for taking action to fight trafficking. When stories offered audiences resources for taking action, the most-often cited resource was the National Human Trafficking Hotline for reporting suspected trafficking and connecting victims to services. The second most-cited resource was the South Carolina Human Trafficking Task Force or regional task forces, followed by South Carolina Law Enforcement Division (SLED) or local police.

As public awareness was most often presented as a solution, the only engagement asked of the community was to be vigilant about their own children and to report people who appeared suspicious. The omission of ways to engage other than alerting law enforcement reinforces the overall findings of trafficking presented as a crime and not a societal issue. This distribution is consistent with prior studies of news coverage of trafficking, which have found that consequences and solutions are closely linked with story frames and the sources of knowledge that a story’s author has consulted (Johnston et al., 2015). Although local news content produced by the outlets and not republished, provided slightly more context to help the community solve the problem of trafficking than content they republished from outlets outside the community, framing trafficking as a criminal issue rather than a societal problem with systemic causes and consequences left communities with little information to address trafficking outside of law enforcement.

Discussion

This study found that most news coverage published by South Carolina news outlets framed human trafficking as a crime or celebrity story, not as a complex problem for communities to address, thereby failing to fulfill its responsibility to communities to provide the information necessary to address local problems. This study contributes to literature about local news, providing additional evidence that local news coverage lacks the context necessary to solve community problems (i.e., Castelló, 2010; Kensicki, 2004; Midberry & Walters, 2025; Ramondt & Ramirez, 2020). Coverage about trafficking provided law enforcement-based solutions to the exclusion of intersectional and interprofessional efforts, with adequate information about trafficking missing, such as definitions, who is likely to be trafficked, the causes, consequences, and potential remedies of trafficking. In framing trafficking mostly as an episodic crime story, local news outlets might have been, on the surface, filling the audience’s critical information need to be alerted of threats, but the lack of context and framing hinders community action to address trafficking.

Locally produced news focused on the local community outperformed republished state and national news in providing context about trafficking in more stories and information for the audience to act on, even amid shrinking newsrooms and a lack of additional digital native outlets in the state, suggesting potential for local news to aid in local civic engagement (Holt & Major, 2010; Shaker, 2014), but we argue locally produced stories still did not provide enough information about the issue to help communities address the problem. These findings support earlier research showing local news coverage does not adequately meet people’s information needs (Mahone et al., 2019)—not only were local news audiences deluged with national coverage about high-profile, and not necessarily representative, cases about sex trafficking, but stories about local trafficking cases also replicated the tendency toward sensational cases.

Findings identified an inadequate number of local stories about trafficking for communities to comprehend the problem, as the majority of trafficking-related coverage presented the issue to South Carolina news audiences as an issue existing outside the community. Attributing this fully to the shrinking and closures of local newspapers in the state is beyond the scope of this study; however, based on the majority of duplicated wire and nationally focused stories, locally produced stories would be insufficient to fill the news hole, suggesting the need for more locally focused content. Examining multiple mediums, we found that newspapers—even amid declines measured in the state—provided the bulk of local news stories about trafficking, replicating trends identified in other studies (i.e., Mahone et al., 2019; Usher & Hagland, 2025) and providing further evidence of the medium as a keystone source of local information (Nielsen, 2015). The lack of digital-native outlets in the state could also contribute to the disproportionately national focus of trafficking news, as the presence of these newer outlets have shown promise in addressing newspaper declines (Mahone et al., 2019).

The findings also emphasized the replication of stories by multiple outlets, either focusing on more sensational trafficking cases elsewhere in the state or national celebrity cases. In Usher and Hagland’s (2025) study, this replication helped amplify the rhetoric of an extremist politician. In this study, the amplification meant that a few high-profile cases dominated coverage, which would not help local communities understand trafficking in their own communities. Instead, the content could encourage fear of strangers, providing just two options for addressing trafficking—increased surveillance of children and funding more law enforcement—that came at the expense of locally-specific context such as potential remedies, effects that differ based on circumstances, age, or gender, or the prevalence of familial-based trafficking.

The framing of trafficking as a crime hindered a thorough understanding of trafficking. Similar to previous studies, this study found an overreliance on official sources with a prioritization of government viewpoints (Sanford et al., 2016), suggesting local outlets relied on information provided by official sources, including news releases, that could more efficiently be turned into news content. The overuse of official sourcing created a conduit for official viewpoints, as most sources came from police departments and the office of the state’s Attorney General. The official narrative of the state told was that the crime of trafficking was best addressed by raising public awareness and in turn, increasing rates of reports of suspected trafficking to police.

Framing trafficking as a crime through episodic coverage dilutes the societal causes and the interconnection of social issues like poverty (Iyengar, 1991). Instead of approaching the problem as a societal issue with root causes and consequences, audiences instead were provided details of the most extreme cases with calls for increased supervision of children. While one could argue the news outlets are fulfilling the critical information need of alerting the public to danger, the omission of broader context hinders the public’s ability to address trafficking at the community level. Episodic framing also serves to “preserve the image of public officials” by “divert(ing) attention from societal responsibility” (Iyengar, 1991, p. 137).

This framing, therefore, could hinder local media from fulfilling their promise to the public of holding those in power accountable and providing enough information about societal problems for audiences to respond in productive ways. Thematic coverage, on the other hand, gives audiences more information to act on and the context necessary to understand issues in their community (Damanhoury et al., 2022). The focus on sensational cases that do not reflect the scope of local trafficking could further restrain the community from applying appropriate remedies. Some journalists have turned to solutions-based stories to encourage action on social problems (McIntyre & Lough, 2021), and indeed, stories about trafficking that focused on solutions did make readers feel better than stories that aimed to shock them (McIntyre & Sobel, 2017).

Journalists covering multiple stories on tight deadlines rely on established story angles and forms, and such was the case with the trafficking coverage we examined. Despite the need for efficiency, this practice does not help community members understand trafficking in ways that inspire novel or collaborative solutions. There are, however, some ways to amend and disrupt normative practices to better provide the content, beyond expanding nonexistent reporting resources to this area. For example, to address gaps in trafficking coverage identified in this study, journalists should prioritize thematic framing, forging partnerships with other news organizations to offset resource shortages, and thereby fulfilling ethics guidelines to provide context in news stories (SPJ, 2014), similarly to an effort by The Post and Courier, a newspaper based in Charleston, in which the outlet partners with other news organizations to investigate potential abuses of power, misuse of taxpayer dollars, and reports of misconduct in communities that no longer have access to robust reporting of their own (Harris, 2021; The Post and Courier, 2025). Furthermore, including a diversity of survivors in coverage would show audiences the universality of the problem in their communities, fitting with journalists’ ethical responsibilities to seek out news sources whose voices are not always included (SPJ, 2014).

Engaging with survivor-led organizations would contextualize the reporting in meaningful ways, and encourage framing that focuses more on impact and solutions, and less on trafficking as crime events delinked from broader issues, such as poverty, homelessness and addiction. Providing definitions of trafficking, incorporating the spectrum of trafficking typologies and victims, and linking to previous in-depth stories about trafficking when covering criminal cases as they move through the system would add further context and depth, aiding audiences in better understanding—and ultimately, addressing—the problem.

Conclusion

This study found that locally produced news coverage provided more context about the problem of human trafficking than republished news from outside the community, but overall, very little of the news coverage about trafficking that local news outlets disseminated to South Carolina audiences provided the adequate information and context to fully understand how trafficking affects local communities. Without this knowledge, communities are ill-equipped to address the problem.
Furthermore, framing trafficking as a criminal issue alone, with the only remedy available to support law enforcement efforts overlooks co-existing systemic problems that make communities and individuals more vulnerable to trafficking. We argue that to fully serve critical information needs in a community in a way that helps people act, local news coverage should better equip audiences to address problems such as trafficking in a multitude of ways. These findings supported previous studies finding that trafficking coverage is typically framed as a crime story by news outlets and often omits important context (Napoli, 2017).

Findings also support previous literature in local news research finding a lack of depth in local coverage, and inadequate critical information provided by resource-strapped local outlets (Mahone et al., 2019). Our findings reinforce the need to study the content of local news in depth, specifically, through framing, to understand the gaps in critical information needs to be able to offer clear guidelines when supporting local news.

Limitations of this study include scope and location—including only one state’s coverage allowed for understanding coverage in depth, but it is also not representative of other locations, with varying levels of media availability and infrastructure in the justice system to combat trafficking. Furthermore, trafficking is just one issue affecting local communities; future research should expand to analyzing coverage about other societal issues, which differ by community, to continue to ask how well local news is serving communities to help solve problems, a core function of local news.

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  • Usher, N. (2023). The real problems with the problem of news deserts: Toward rooting place, precision, and positionality in scholarship on local news and democracy. Political Communication, 40(2), 238-253. https://doi.org/10.1080/10584609.2023.2175399
  • Usher, N., & Hagman, J. C. (2025). Amplifying extremism: Small town politicians, media storms, and American journalism. Cambridge University Press. https://doi.org/10.1017/9781009668798
  • Victims of Trafficking and Violence Protection Act of 2000, 22 U.S.C. § 7101 et seq. (2000).
  • Wang, S., Xu, F., Shan, Z., & Yu, M. (2026, February 7). When the press falls silent: The impact of local newspaper closures on corporate greenwashing. European Accounting Association Annual Congress. https://www.research.ed.ac.uk/en/publications/when-the-press-falls-silent-the-impact-of-local-newspaper-closure/
  • Wenzel, A. (2020). Red state, purple town: Polarized communities and local journalism in rural and small-town Kentucky. Journalism, 21(4), 557-573. https://doi.org/10.1177/146488491878394

About the Authors

Dr. Andrea Lorenz is an assistant professor at School of Media and Journalism, Kent State University – arlorenz@gmail.com,  https://orcid.org/0000-0002-2483-3475

Dr. Barbara G. Friedman, a professor at the Hussman School of Journalism and Media, University of North Carolina-Chapel Hill, can be contacted at bfriedman@unc.edu, https://orcid.org/0000-0002-9960-0430

Alison Miller, a Ph.D. student at the Hussman School of Journalism and Media, University of North Carolina-Chapel Hill, can be contacted at ammille7@email.unc.edu, https://orcid.org/0009-0008-8327-2322

This research was financially supported by the South Carolina Human Trafficking Task Force.

Correspondence concerning this article should be addressed to arlorenz@kent.edu.

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Community Journalism Journal Volume 11

Understanding Reader Attachment to Community Papers: An In-Depth Look at How Virtual Spaces Have Redefined ‘Local’

Local news organizations have long been recognized as vital organs in the corporal community. They help their members establish meaning, a shared value system, and develop a shared identity. Community newspapers and their accompanying digital counterparts are often cited as media artifacts that help develop and reinforce this sense of community while its readers are active participants. Sense of place is also a factor, with perceptions of its people and proxemic environment influencing how they feel about their community. This research explores community identity and place maintenance via engagement with digital community news artifacts after a person has relocated away from that place. It uses the Bucyrus Telegraph-Forum, a local community newspaper in Bucyrus, Ohio, and semi-structured interviews of 12 of its former residents as a case study. Findings suggest perceptions of past ties to the community, as well as place maintenance, are motivating factors for continuing consumption of the Telegraph-Forum. In addition, a preference for stories involving community members rather than the place itself, as well as the opportunity to engage with stories and others via website comments or by sharing, liking, or commenting on social media posts, helps maintain a sense of place. Implications for community journalists are discussed.

Introduction

The experience of place is inexorably intertwined with the experience of human existence. Physical places and the physical, psychological, emotional, and sociocultural roles they play in the multidimensional way community is both individually perceived and socially constructed, help establish meaning-making, shared identity, and shared values among community members (Gatti & Procentese, 2021; McMillan & Chavis, 1986; Raymond, Kytta, & Stedman, 2017; Vick & Perkins, 2013). For community journalists, place can refer to a geographic coverage area, a physical location where a news event takes place, or a psychological sense of place – an abstract concept where the members of a community act, interact, and develop symbolic meaning as well as the attachments and emotional bonds between themselves and the physical or virtual locations they inhabit (Raymond, Kytta, & Stedman, 2017; Lewicka, 2011). Community and local journalists observe, contextualize, and report on these community members who operate within these physical places, and those who read, view, or listen to journalists’ reports are connected to these places through, among other things, their developed sense of place (Usher, 2019).

For community and local news organizations, place has often been linked to the town, county, or city where the organization’s base of operations or coverage area is located, and where their readers are physically located and connected to the spaces they occupy. However, with the rise of the digital world and the transition of many traditional organizations’ physical spaces into the virtual, community and local journalists found the disconnect between their physical news products and their increasingly online readers challenging they found their online readers didn’t have the same connection to sense of place as their print readers once did (Rodgers, 2018; Weiss, 2018). According to Weiss (2018) and Rodgers (2018), it’s difficult to know where a reader lives geographically in an age where they can inhabit both physical and virtual spaces and can interact with their online news stories from anywhere in the world. This transition was exacerbated by the COVID-19 pandemic, which presented economic, logistics, and personnel challenges, among others. It forced many news organizations to close shop entirely or close their physical spaces and transition to remote work, which also may have forced many traditional print readers online. However, whether this exacerbated transition influenced the sense of place is unclear.
A study conducted in 2019 (Pew Research Center) found that readers prefer reading news about people rather than places. In part, the study argued that this change in habit may be a result of social migration. A 2023 study (Pew Research Center) found that most of the American public (86%) gets most of their news, including local news, online. Weiss (2018) suggests readers feel connected to stories about groups of people – who they may interact with in both their virtual and physical space – whereas location-based stories no longer carry the same appeal.

Usher (2019) suggests that place-based journalism “leads insight into the evolving business of news, highlights questions of trust … and flags the role and responsibility of journalists in creating for the public larger social imaginaries and narratives about place” (p. 94). Further, the digital reader may be geographically disconnected from the specific locale for which they have developed a sense of place, yet that sense of place remains a part of their identity. It is the social element, then, that may connect or keep connected geographically disconnected readers to a place or community, or to local news coverage centered on the people who act within them. A story about a familiar baseball team might carry more weight than a story about the weather or an anonymous traffic accident. As such, Weiss (2018) and Usher (2019) argue journalists and researchers alike need to reconsider how they define the concept of proximity relative to local and community news coverage. Weiss argues that to understand the terrain that local journalists cover, it may be beneficial to review how to conceptualize geographic location and how it intersects in the digital and mobile environment. Usher argues that sense of place is pivotal, that “sustained engagement with the role of place in structuring knowledge about the world” (p. 132) is necessary to understand its impact on lived experience.

Similarly, this study seeks to further what community journalism scholars have already written about the importance of sense of place and community-building by examining the relationship community papers have to online readers separated from the geographic location but still feeling a sense of place regarding said location. Many have suggested that community building is an essential ingredient for a local paper to survive (Beaudoin & Thorson, 2004; Lowrey et al, 2008; Reader, 2012; Min et al, 2022), so it would be in a researcher’s best interest to understand how to serve their audience in both spaces. As such, this research will take a qualitative case study approach to examine how local audiences form attachments with their local and community newspapers when they no longer reside in the area. This study reinforces the idea that community journalism is more than being about scale, but about quality and supporting community relations. Community journalists may benefit from knowing that they have a wider audience, and potential subscribers, that reside outside the geographic area.

Literature Review

Community Journalism

Scholars have long suggested that community journalists operate differently because community news organizations tend to be smaller but have stronger ties to the people within their coverage areas. This level of intimacy helps local reporters do their jobs because, essentially, a local paper is a forum of conversation as much as it is a vehicle for information. Indeed, even in the digital age, they still serve as valuable resources for what Lasswell called traditional functions of surveillance of surroundings, societal correlation, and the transmission of sociocultural heritage (1948).
To be considered a local paper, some scholars suggest a total coverage area population under 30,000 serving communities outside densely populated metro areas, primarily in rural areas (Atkins, 2016; McNeil, 2015).

Some suggest it should only apply to dailies, others say weeklies. Others suggest the very concepts of local or community journalism are often arbitrarily defined by scholars (Usher, 2019). For example, The New York Times is considered an international newspaper, although arguably its primary focus is on the city of New York as the local paper of record, whereas The Washington Post and Chicago Tribune, although with international audiences, are considered regional, metro, and local. Conversely, very few identify small city newspaper The Sheridan Press as anything but a local, community daily, despite the size of its physical coverage area. This argues that size, publication frequency, and geography aren’t the most important attributes. Local or community papers are an integral resource in daily life and conversation for the community and form a place where its members may express thoughts and ideas, help forge social identity, develop social capital, and help create and maintain a shared sense of belonging (Mersey, 2010; Atkins, 2016).

In part, this is facilitated because local papers are micro-focused on news that concerns the community in which they serve and eschew regional or national coverage whenever prudence allows (Reader, 2012). By micro-focusing on local issues, local papers can foster the perception of community identity and sense of place where journalists write dialogues to increase the perception of commonality and shared values (Reader, 2012). Studies have shown that people who read their community newspaper tend to feel more in touch with the community and involved in community life and public discourse (Atkins, 2016; Beaudoin & Thorson, 2004; Yamamoto, 2011). For instance, Bobkowski et al. (2019) found that local news readers were more likely to attend neighborhood events and get to know their neighbors. Participants also enjoyed sharing news with others, which suggests local news may be more likely to be a conversation topic in a way that national news may not. Scholars have already said newspapers can provide a forum where people share information and, in turn, become involved in the community decision-making process via involvement in public discourse (Lowrey et al., 2008).

For instance, some researchers have suggested that local news has more influence on the results of local elections (Min et al., 2022). People who read local news are more likely to be aware of political issues and follow political debates (Hayes & Lawless, 2018). Nagel and Broersma (2023) said local journalists are like cultural brokers in that they bridge gaps in the social structure to allow information to flow. Journalists create connections between the policy actors and the public that may otherwise not exist. In turn, this may inspire action.

Beyond providing critical information necessary to make voting or other civic decisions, local news connects people to each other. It also fosters and maintains a sense of shared community value, a sense of social connectedness, and feelings of mutual or reciprocal influence (Atkins, 2016; Davidson and Cotter, 1997). The level of intimacy allows local journalists to become more connected with their readers and view their work through an ethical lens that prioritizes responsibility to the community over responsibility to advancing professional reputation and reach (Reader, 2006). People often feel the need to be a part of a community, to develop a social identity alongside others, and to fulfill the psychological need of belonging (McMillan & Chavis, 1986). People often feel the need to belong and be accepted, and this acceptance can strengthen the feeling of connectedness. McMillan (1996) suggests that for a community to form, its members need to feel comfortable telling their truth. Members are more emotionally connected when they feel safe being heard by others in the group, and this feeling of intimacy can help foster and strengthen a community.

Sense of Virtual Community and Imagined Communities

It is important to point out additional theoretical lenses that may help researchers understand sense of place, particularly in the context of people who may no longer reside but still identify with and are influenced by a physical location. Sense of virtual community extends McMillan and Chavis’ seminal 1986 work on community into digital spaces where people engage in social interactions with one another online, building connections with others regardless of physical proximity (Jones, 1997; Abfalter, Zaglia, & Mueller, 2012; McMillan & Chavis, 1986; Koh & Kim, 2003). As local newspapers increasingly publish online and share news stories on social media, it increasingly reaches former community members who have moved on. Guo and Zhou (2025) refer to it as a framework of locality in digital public spheres, allowing for translocal publics to engage with geographies they may no longer reside in but continue to share an interest in. While people may use virtual communities to socially interact with others in online places, research investigating those who choose to engage with others in the virtual world to maintain a sense of place centered on a physical location in which they no longer reside is lacking. Future researchers might investigate.

Imagined communities is another theoretical lens that may be useful in studying this phenomenon in future research (Anderson, 1983). It has been used to investigate NPR listeners (Reader, 2007), magazine readerships (Jenkins, 2014), and newspaper website banners (Funk, 2016). Anderson argues that place identity is, at least in part, constructed, defined, and maintained by local print newspapers (Anderson, 1983). These concepts intersect with the sense of place phenomenon when people use virtual environments to discuss or share profound thoughts, feelings, memories, and news regarding a specific physical place with significant personal connection. This suggests an “imagined community” where individuals delocated from one another use digital environments to act as if they are connected to one another, whether through shared interest or identity, former shared geography or connection to a formerly occupied physical space (Coles & West, 2016), also referred to as a “hybrid community” (Dai & Liu, 2024) or “media space” as a fusion of physical and digital spaces (Wu & Ye, 2024), blurring the line between the traditional understanding of what comprises space and place. Additionally, local and community news engagement, in person and online, help a news audience maintain sense of community, belonging, and community attachment regardless of geographic proximity (Atkins, 2016; Gulyas & Hess, 2023; Park, Lee & Fisher, 2021; 2023; Osborne & Jones, 2022; Rosenberry, 2010).

As proximity indeed does not define or shape a community, nor is it a guarantee that those residing in shared proximity will also share affinity for the location or community, an imagined community may be useful for future researchers to study this phenomenon.

Dislocated Readership and Sense of Place

Bott, Cantrill, and Myers succinctly state that relationships to place are a fundamental feature of human existence (2003). They distinguish between natural vs. built places, but do not integrate digital spaces or artifacts as facilitating or maintaining connections once a person has vacated a place. Lewicka (2011) argues that despite an increasingly mobile and global evolution of societies, the construct of place continues to hold a significant perch in a person’s identity. Hidalgo and Hernandez (2001) suggest that attachment consists of a positive, affective link to a specific place, which motivates an individual to maintain a close relationship with it. With the ongoing evolution of digital technology and its effect on longstanding local and community journalism norms, it is important to consider the relationships between newspapers and their readers in terms of helping them maintain those relationships. It has been established that readers of both print and digital versions of local newspapers feel more connected to their communities. This connection can go beyond physical or geographical location. Many community papers have an audience composed of locals within a specific coverage area, as well as migrants who traverse through it. It is also comprised of people who once resided in a specific community who have since left, yet still identify as, and maintain social or relational ties with, said community. Indeed, community-oriented digital content, such as a newspaper’s website, e-edition, or shared articles on social media, can help maintain connections to coverage areas of which they are no longer a part (Atkins, 2016; Hess, 2012) by fostering a sense of place (Hess, 2012; Hess & Waller, 2014).

Lowrey, Brozana, and Mackay (2008) argue that the very act of the formation of a community is both inclusive and exclusionary by nature, that contemporary community has become complex and fractured, and community journalism is subject to influence from power structures. However, they still foster a connection and sense of place maintenance for both those residing within its physical coverage area as well as for those who have moved on. Historically speaking, and relevant to this paper, in the early 19th century, community newspapers were a way to connect immigrants and transient workers in each geographic area to one another, but over time, the definition of what comprises a community has changed as society became more mobile, yet connected through digital media (Lowrey et al., 2008).

Contemporarily, as more people migrate to other areas yet utilize traditional, digital, and social media to maintain a sense of place, community newspapers may help people feel that they never left (Olsen, 2020). However, motivational factors as well as publication factors may present barriers – the readers must view the newspaper as credible and relevant to maintain motivation to continue to read, regardless of proximity (Olsen, 2020).
Rodgers (2018) argues that the idea of place has evolved because of an increase in digital technology, which largely eliminates geographic barriers to readership. The internet opened another dimension, which he calls field space, where social and technological worlds exist. He says journalists have a dualistic mission: while their activities are rooted in a geographic location, a part of their audience also connects in the field space. The concept of place was once used to define the area in which a person lives, but a person may communicate with people who live in a geographic location and interact in a field space. This concept was also applied in a study by Weiss (2018), who argued that place is a construct that has evolved to include virtual and geographic location. The researchers examine a case study, looking specifically at whether and how community newspaper readers, once geographically located within a community, use the digital versions of the publication to help maintain a sense of place after they have physically removed themselves from the environment.

Research questions

  • RQ 1: What factors motivate dislocated readers to continue engaging with community newspapers?
  • RQ 2: How does engagement with community newspapers through digital platforms contribute to a sense of place and identity among dislocated readers?

Method

Case Study Design and Context

This study draws on reader interview data collected as part of a larger case study examining community journalism, paywalls, and relationships between local news organizations and their audiences. The larger project used multiple sources of evidence, including interviews with journalists and readers, newspaper content, circulation information, and organizational and social media data. The present study focuses specifically on the complete set of 12 reader interviews collected for the larger project to examine how readers’ geographic relationships to a community intersect with their continued engagement with its local newspaper and their sense of connection to place.

A case study approach was appropriate because the study sought to understand reader attachment within the real-world social, geographic, and journalistic context in which relationships between community newspapers and their audiences develop. Case studies are particularly useful for examining contemporary phenomena that cannot be separated easily from their contexts and for addressing questions concerning how and why social processes occur (Stake, 1994; Yin, 2018). Rather than seeking statistical generalizability, the present study uses a bounded community newspaper case to provide an in-depth examination of how local journalism may contribute to readers’ sense of place and community, including among readers who no longer reside within the newspaper’s immediate geographic area.

The larger study was geographically bounded to Ohio, where the researchers lived or had previously lived and had familiarity with the state’s communities and local news environment. The Bucyrus Telegraph-Forum was initially identified through an Associated Press report about news organizations that removed paywalls from COVID-19 coverage (Bauder, 2020, March 20). The newspaper’s editor subsequently agreed to participate in the larger study. The Telegraph-Forum provided an analytically useful case for examining community journalism because it combines longstanding ties to a small geographic community with the ownership and digital subscription infrastructure of a national newspaper chain.

The Bucyrus Telegraph-Forum

The Bucyrus Telegraph-Forum is based in Bucyrus, Ohio, a city of approximately 12,000 residents. The newspaper has served the community for approximately a century, dating to 1923, when two Bucyrus newspapers, the Daily-Forum and News-Forum, merged. At the time of data collection, the Telegraph-Forum was part of the USA Today Network owned by Gannett. Its print circulation was approximately 4,000 copies, and it published a print edition every day except Sunday (Ohio Newspaper Association, 2017). Its circulation and emphasis on serving a geographically defined community are consistent with definitions of small-market community newspapers (Ali et al., 2019).

The newspaper operated within a small but varied local media environment that also included radio and digital news organizations serving Bucyrus and Crawford County. At the time of the larger study, the Telegraph-Forum maintained a small newsroom and operated under Gannett’s broader subscription-focused and digitally oriented business model. An annual digital subscription to the paper was $9.99 a month. The newspaper used a metered digital paywall that provided readers with a limited number of free articles within a 30-day period. These characteristics make the Telegraph-Forum a useful bounded case for examining how a long-established community newspaper functions as a connection to a geographic community while simultaneously reaching readers through digital platforms beyond that community’s physical boundaries.

Participants and Recruitment

All 12 reader interviews collected as part of the larger case study were included in the present analysis. Participants were originally recruited as readers of the Bucyrus Telegraph-Forum rather than specifically on the basis of whether they currently lived in or outside Bucyrus. Potential participants were identified through comments they posted in response to news content published on the Telegraph-Forum’s official Facebook page. This recruitment strategy provided a means of identifying individuals who demonstrated active engagement with the newspaper’s content.
More than 300 potential participants were contacted through Facebook Messenger and invited to participate in an interview. Because initial participation was limited, a $10 Amazon gift card was subsequently offered to individuals who completed an interview. Institutional Review Board approval was obtained for the research, and participants were anonymized to protect their identities.

The interviews included readers with different geographic relationships to Bucyrus. Of the 12 participants, 4 currently lived in or near Bucyrus, while 8 had relocated outside the area. Participants were asked about their current geographic location, their perceptions of the Telegraph-Forum’s coverage, whether they subscribed to the newspaper, and how frequently they read its content. Because the present analysis examines the relationship between geography and attachment to a community newspaper, participants’ current location and their continued relationship with the Telegraph-Forum were particularly relevant to the analysis.

Recruitment through Facebook should be considered when interpreting the findings. Because participants were identified through comments on Telegraph-Forum news posts, the sample consists of readers who demonstrated some degree of digital engagement with the newspaper. The recruitment strategy was useful for locating active readers, including those who might no longer reside in the newspaper’s geographic community, but it may also privilege readers with stronger or more visible relationships with the newspaper than readers who consume its content without interacting with it on social media.

Interviews

Data were collected through one-on-one, semi-structured interviews. Interviews were conducted by telephone or Facebook video chat and lasted approximately 30 to 45 minutes. Semi-structured, open-ended questions were used to allow participants to describe their relationships with the newspaper and community in their own terms while ensuring that common topics were addressed across interviews.
Participants were asked about their perceptions of the Telegraph-Forum’s coverage of the area, their current geographic location, whether they subscribed to the newspaper, and how frequently they read its articles. These questions provided information about participants’ news-consumption practices while also allowing them to discuss their relationships with the newspaper and the community more broadly. Because the interviews were originally conducted within the larger case study, geographic relocation was not used as an eligibility criterion for recruitment. Instead, participants’ geographic relationships to Bucyrus emerged as analytically important when examining the complete set of reader interviews for the present study.

Data Analysis

The interview transcripts were analyzed using an inductive thematic approach (Braun & Clarke, 2024). Following transcription and anonymization, the researcher read each interview multiple times to become familiar with the data and to identify recurring ideas and experiences across participants. Rather than beginning with predetermined categories of reader attachment, the analysis sought to identify patterns within participants’ accounts of their relationships with the newspaper, Bucyrus, and the broader community.

The transcripts were manually coded, with relevant passages identified and color-coded during repeated readings. Initial codes and patterns were then compared across the 12 interviews to identify commonalities as well as differences in participants’ experiences. Related codes were grouped into broader patterns and refined through continued comparison with the interview data. Through this inductive process, themes concerning nostalgia, sense of community, and sense of place emerged from participants’ accounts rather than being imposed as predetermined coding categories. The themes were subsequently examined in relation to the study’s broader question of how engagement with community journalism may help readers maintain connections to a place, particularly when physical proximity to that community changes.

This approach prioritizes contextual depth and the interpretation of recurring patterns within the bounded case rather than statistical generalization to all community newspaper readers. The analysis therefore provides insight into how the relationship among local journalism, geographic location, and community attachment was experienced by readers of the Bucyrus Telegraph-Forum, while recognizing the particular characteristics of the case and the digitally engaged sample.

Findings

The interviews demonstrated that readers’ relationships with the Bucyrus Telegraph-Forum were closely connected to their relationships with the community the newspaper serves. Across the interviews, three interrelated themes emerged: community and identity, a sense of virtual community, and dislocated readership and sense of place. Participants described the community in terms of shared characteristics, relationships, institutions, and experiences, while their use of local news provided a means of remaining aware of those elements of community life. This connection was particularly apparent among readers who had moved away from the area but continued to consume Telegraph-Forum content. Of the 12 participants, 4 lived in or near Bucyrus/Crawford County and 8 had relocated outside the area. The accounts of relocated readers demonstrate how access to community news can allow a relationship with place to continue after geographic proximity has been lost.

Community and Identity

Participants’ descriptions of community frequently emphasized characteristics they believed distinguished the area and contributed to its identity. For some, those characteristics centered on the rural and traditional nature of the community. Reader 5, who had lived in the area for 49 years, described it as “conservative and faith oriented,” while another participant characterized the community as “rural and traditional.” These descriptions suggest that participants understood community as more than a geographic boundary; it encompassed shared characteristics and experiences through which they made sense of the place and the people who lived there.

Local news provided one way of seeing that community represented. Participants described the Telegraph-Forum as a source of information about people, institutions, events, and civic affairs that were specific to the area. For Reader 5, regular newspaper use included reading obituaries and coverage of community events, as well as following issues involving wind turbines and city council. The newspaper had also profiled the participant’s grandson during his sports season, coverage that the participant said “meant a lot to me” because it chronicled that period of his life. Such accounts demonstrate how community journalism can connect readers not only to events occurring within a geographic area but also to the people and experiences through which they understand that community.

For some participants, this connection continued after they had left the area. Reader 10, for example, grew up in Bucyrus but was living in Michigan at the time of the interview. Despite the distance, the participant remained a digital subscriber and reported reading approximately one article per day: “I grew up in Bucyrus. I no longer live in Ohio. I live in Michigan now. But I’m always interested in what’s going on in my hometown.” The participant also explained that subscribing was a way to read the articles while supporting local journalism. This connection was not entirely nostalgic; the participants continued to follow contemporary issues affecting Bucyrus, including local politics, employment, economic conditions, and the future of the community.

The persistence of these relationships was also evident among other former residents. Reader 4 had lived in Bucyrus for 22 years before moving elsewhere but continued to read several Telegraph-Forum articles each week, explaining simply that Bucyrus was their hometown. The participant identified community events, civic organizations, high-school sports, courts, politics, and obituaries as important forms of local information. Thus, continued readership provided former residents with access to the people, organizations, and civic life of a community that remained meaningful even after relocation.

Sense of Virtual Community

Participants’ accounts also showed how digital access enabled connections with the community to continue beyond its geographic boundaries. Readers encountered Telegraph-Forum content through the newspaper’s website, digital subscriptions, email, and Facebook. These channels were especially important for participants who no longer lived in Bucyrus because they made community-specific information accessible regardless of physical location.

Reader 8 offered one of the clearest examples. The participant grew up in the community but had subsequently lived in California for 23 years and was living in Philadelphia at the time of the interview. Rather than reading a physical newspaper, Reader 8 accessed the Telegraph-Forum online and described doing so as “a way for me to keep up with my hometown.” The participant’s description of Bucyrus also remained strongly connected to memory and identity: “It’s home,” the participant explained, associating the community with “great memories of growing up.”

For Reader 8, however, digital access provided more than memories of a former home. It allowed the participant to continue following people and institutions with which they had longstanding connections. The participant described reading about an old high school and following local sports from afar, explaining that local news had been “very vital for me to stay connected with friends” while living far from Bucyrus. In this way, online access allowed community ties established through earlier experiences to remain active despite geographic distance.
Facebook provided another pathway to local information. Reader 11 explained that Telegraph-Forum articles appeared in their Facebook feed and that headlines concerning local government, city and county affairs, and local elections prompted them to read the stories. Other participants similarly described Facebook and online local-news sources as routine means of learning what was happening in the community. Digital platforms therefore extended the circulation of community news beyond the physical distribution of the newspaper and allowed readers to encounter local reporting as part of their everyday online media use.

The experience of Reader 6 further illustrates how digital and interpersonal channels can overlap in sustaining connections with a former community. Reader 6 lived in Arizona but had grown up in Bucyrus and retained family and personal ties to the area. The participant did not regularly subscribe to the Telegraph-Forum but encountered newspaper material through Facebook and through information shared by a sister who still lived in Ohio. The participant also recalled a longstanding family relationship with the newspaper—the participant’s mother had worked as a proofreader for the Telegraph-Forum. Digital circulation, family connections, and memories of the newspaper thus intersected in maintaining access to the former community.

These accounts illustrate how community newspaper readership can extend beyond the geographic boundaries traditionally associated with a local publication. For geographically distant readers, websites, email, Facebook, and interpersonal sharing provided mechanisms through which local information remained accessible. The community represented in local news could therefore remain part of readers’ everyday information environments even when they no longer physically inhabited that community.

Dislocated Readership and Sense of Place

The relationship between local news and place was most apparent among participants who had moved away but continued to follow Bucyrus and the Telegraph-Forum. Their accounts suggest that continued readership helped preserve a connection not simply to the physical location but to the people, institutions, events, and civic affairs that made the place recognizable to them.

The kinds of stories participants chose to follow were particularly revealing. Reader 2, who had moved away after living in the community from 2017 to 2020, remained a digital subscriber and read approximately three to five articles per week. The participant explained that the Telegraph-Forum did a particularly good job of covering local organizations and “showcasing the local happenings.” Having previously worked at the local library, Reader 2 continued to follow stories involving the library, theater, and other community organizations, as well as stories involving familiar people. The participant explained:
“If it’s a local thing, especially with people that I know from there, or … anything with the library or the theater or any of the other groups that do things I pay attention to.”

The participant contrasted this with state or national news, which could be obtained from numerous other sources. This distinction illustrates the particular function of community journalism for relocated readers: the value of the Telegraph-Forum was tied to information that was difficult to obtain elsewhere because it concerned specific people and institutions with which the reader had an established relationship.
The connection also extended to ongoing civic affairs. Reader 2 continued following a city council controversy after relocating, explaining that “there’s like some drama and stuff with the city council. So … I’ve been kind of following that since I moved away.” This suggests that dislocated readership was not limited to remembering a previous version of the community. Former residents could remain interested in the community as a changing, contemporary place, including its politics and civic debates.

Reader 4 similarly continued reading about community organizations and events after moving away and reported recognizing people appearing in Telegraph-Forum stories—”somebody’s brother or sister, whatever the case may be.” The familiarity of people within local coverage connected newspaper content to existing social knowledge. Local journalism therefore provided a continuing window into the social fabric of the former community.

For other participants, local news connected present-day readership with longer personal histories. Reader 6, who had lived in Arizona for decades, recalled Bucyrus schools, churches, community festivals, downtown spaces, childhood activities, and family members who had remained in or returned to the area. The participant described Bucyrus simply by saying, “I loved it.” Although the participant’s current Telegraph-Forum use was less regular than that of some other relocated readers, newspaper and Facebook content provided points of contact with a place embedded in personal and family memory.

The relationship between distance and newspaper use was not identical for all relocated readers. Continued attachment to Bucyrus did not always result in a paid subscription. Reader 8, for example, said that living outside the community influenced the decision not to subscribe, even though the participant continued using the newspaper to follow the hometown. The participant explained that digital technology, texting, and information shared by others made it easier to “keep up with everybody” from a distance and added, “If I was living in a community, I’d probably subscribe.” In contrast, Reader 10 maintained a digital subscription despite living in Michigan. These differences suggest that geographic relocation may alter the form of the reader-newspaper relationship without necessarily eliminating the underlying connection to the community.

Taken together, the interviews show that a sense of place can persist through continued engagement with community news after readers relocate. The Telegraph-Forum provided access to information about familiar people, obituaries, community organizations, schools and sports, local events, government, and civic controversies. For readers who had moved away, these were not interchangeable with state or national news. They were forms of information tied specifically to a place with which readers had prior social and personal relationships. Digital access allowed those relationships to continue across distance, positioning community journalism as one mechanism through which geographically dispersed readers could remain connected to the ongoing life of a former home.

Discussion and Implications for Future Research

Industry professionals may consider these findings when they select content to promote. Our findings suggest that readers prefer having a connection with the paper, via physical copies or via stories shared online. Stories about community members and those others knew were the stories that people remembered.
However, case studies are based on just one example, but can help explicate or suggest future research into an observable phenomenon. This research examined the sense of place and sense of community within a small group. Future research may extend this research into a larger population, and may integrate theoretical perspectives from the sense of virtual community or imagined communities, or may extend into diaspora communities using news media from their places of origin to maintain a sense of place.

Future studies may be expanded to include more participants with more diverse relationships to their communities. Readers interviewed in this study said they were all active in the community when they resided there, but talking to more readers in the community who were not involved in politics or other organizations might render different results.

Scholars have found that community-oriented digital content can help maintain connections to coverage areas of which they are no longer a part (Atkins, 2016; Hess, 2012) by fostering a sense of place (Hess, 2012; Hess & Waller, 2014). Most of our participants were removed from the location, yet they still felt drawn to the paper. The connection they had to the people with whom they interacted, and the memories of past interactions, made them feel connected to their hometown, and the articles shared online helped facilitate that connection. Hidalgo and Hernandez (2001) say it’s the positive memories that are the most powerful, which makes leaving a place difficult. Like other journalism scholars (Reader, 2012; Beaudoin & Thorson, 2004; Lowrey et al., 2008; Min et al., 2022) have said, we found that community journalism may be defined by more than just proximity. This has become apparent in the digital age.

Readers interviewed for this study said they appreciated hyperlocal content because the local paper lets them know what is going on in the community. Even when residents moved from the community, they said they followed the paper. These findings are in line with what Weiss (2018) suggested, in that many participants said they read the paper to keep in touch with people rather than places. Readers said the paper served a purpose to provide information, but when asked about the stories they remembered, most readers talked about times the paper covered issues they felt personally connected to. Readers who lived in Bucyrus wanted to read about what was going on in their neighborhood, while readers who had moved away wanted to read about people they knew. Furthermore, people indicated that this connection was a part of their identity, their hometown identity.

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About the Authors

Dr. Samantha Peko is a Lecturer at the University of North Georgia. Email her at Samantha.peko@ung.edu

Dr. Aaron Atkins is an Assistant Professor at Weber State University. Email him at datkins@weber.edu

Dr. Enakshi Roy is an Assistant Professor at Towson University. Email her at eroy@towson.edu

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Community Journalism Journal Volume 11

Student Journalists’ Coverage of 2024 Elections: Understanding the Usage of Framing and News Sources

Abstract

This study examines how student journalists enhanced local communities’ understanding of the 2024 U.S. elections. A content analysis of 247 stories published in local news outlets reveals a strong emphasis on issue framing and diverse sourcing. Unlike commercial media, which focuses on strategy and conflict frames, student reporters prioritized civic information and policy relevance. Findings underscore the role of student reporting in strengthening community journalism by promoting democratic engagement and filling critical gaps in local election coverage.

Introduction

As local newsrooms continue to decline across the United States, media organizations face increasing challenges in delivering in-depth coverage of critical issues such as state politics, education and local governance (Hayes & Lawless, 2018). These gaps are consequential during election cycles, when voters need accurate, timely, and locally relevant information to understand candidates, policy issues, voting procedures, and the potential consequences of political decisions (Dimitrova & Strömbäck, 2012; Strömbäck & Dimitrova, 2011). In this changing local news environment, student reporting initiatives have become an increasingly visible part of the community journalism ecosystem (Finneman, Heckman, & Walck, 2022; LaMonte, 2019).

Scholarship suggests that student reporting is no longer limited to campus newspapers or classroom exercises. Across the United States, university-led reporting programs, newsroom partnerships, internships, and student-staffed initiatives connected to local and legacy media organizations are producing civic and public affairs reporting for broader community audiences (Bright, 2022; Finneman et al., 2022). These programs help address local reporting gaps while providing students with experiential learning opportunities that connect classroom instruction to professional news production (LaMonte, 2019). At the same time, student journalism is not immune to the broader pressures facing the news industry, as student media also operate within financial, editorial, and organizational constraints (Audette-Longo & Alexiou, 2024). Recent incidents involving student publications at Indiana University and the University of Alabama further illustrate the institutional pressures student media may face, including questions about editorial independence and administrative oversight (SPLC, 2026). Together, these opportunities and challenges make student-produced local election coverage important to examine as both a response to local information needs and a form of professional training for emerging journalists (Coleman et al., 2018).

In this study, “student journalists” refers to students affiliated with university-led or university-supported reporting programs whose election stories were edited, published, or distributed through local news outlets for public audiences. The focus is therefore not on student journalism as an internal campus activity, but on student-produced reporting that enters the local news ecosystem and serves community information needs. This distinction is important because these stories are not only learning exercises; they also function as publicly available election coverage for local readers.

Recent data from the Center for Community News (CCN) illustrates the expanding scale of student-produced, community-focused reporting. In 2023, approximately 2000 student journalists participated in university-led reporting programs, producing nearly 10,000 stories (CCN, 2023a). During the 2024 elections, student journalists from 125 higher education institutions across 46 states contributed election coverage for local communities (CCN, 2024). Their stories addressed issues such as immigration, abortion, the economy, local candidates’ agendas, voter registration, polling locations, and ballot access. Students also attended public meetings and campaign events, interviewed candidates and community members, and used public records and election data to produce locally relevant election reporting (CCN, 2024).

Democracy functions most effectively when citizens have access to accurate, comprehensive, and reliable information. A well-informed public is better equipped to make political decisions, participate in civic life, and hold elected officials accountable (Carpini & Keeter, 1996; Dimitrova and Strömbäck, 2012; Schudson, 2008). Prior research shows that election news often emphasizes strategic game and conflict frames (Strömbäck & Dimitrova, 2011), presenting politics as competition, strategy, or partisan disagreement rather than as a discussion of policy consequences and civic choices (Cappella & Jamieson, 1996; Aalberg, Strömbäck, & De Vreese, 2012). Source selection is also central to election reporting because sources influence which perspectives become visible, how credibility is established, and whether coverage privileges political elites, experts, ordinary citizens, or publicly verifiable documents (Bennett, 1990; Cook, 2005; Reich, 2009). For student journalists covering elections for local communities, framing and sourcing choices therefore offer an important way to assess both the journalistic character of their coverage and the professional values being developed through student reporting programs (Coleman et al., 2018; Bright, 2022).

Although extensive research has examined how professional and legacy news media frame political issues and national elections, as well as how they use sources in campaign coverage (Scammell and Semetko, 2008; Dimitrova and Strömbäck, 2012; Semetko and Valkenburg, 2000; Esser and D’Angelo, 2006), less attention has been paid to student journalists who produce election coverage for local and community news outlets. In particular, limited research has examined how student journalists frame election stories and what types of sources they rely on when reporting for community audiences. Existing scholarship on student journalism has largely focused on journalism education (Salahi & Smith, 2021), experiential learning (Bright, 2022), or the role of students in helping address local news gaps (Finneman et al., 2022).

To address this gap, this study analyzes 247 student-produced election stories published through local news outlets during the 2024 U.S. election cycle. Drawing on framing and sourcing research, the study examines whether student journalists relied on issue, conflict, or strategic game frames and identifies the source types most commonly used in their reporting. By analyzing student election coverage as both community journalism and journalism education practice, this study contributes to understanding how emerging journalists help fill local election information gaps and how their reporting practices may reflect or challenge dominant patterns in professional political journalism.

Theoretical Framework

Media Framing of Election Coverage

The foundation of news framing research was laid by Erving Goffman (1974), who argued that the structure and organization of messages influence audience perception. Goffman (1974) described audience frames as mental structures that people use to categorize and interpret new information based on their experiences. Later, Robert Entman (1993) conceptualized news frames, defining framing as “to select some aspects of a perceived reality and make them more salient in a communicating text, in such a way as to promote a particular problem definition, causal interpretation, moral evaluation, and/or treatment recommendation” (p. 52). From a journalistic standpoint, framing is a powerful tool that shapes public perception by emphasizing specific aspects of a story while downplaying others. This selection process is influenced by factors such as reporters’ social identities, education, routines, political beliefs, institutional policies, and broader societal ideologies (Shoemaker & Reese, 1996).

Analyzing media frames requires examining the content of news coverage (Entman, 1993). Although there is no universally standardized classification of news frames, certain frames frequently appear in election coverage, including the strategic game frame, conflict frame, and issue/policy frame (Gan, Teo & Detenber, 2005; Strömbäck & Dimitrova, 2011). These frames are especially important in election coverage because they influence whether citizens understand politics primarily as a competition among candidates, a clash between opposing groups, or a set of policy choices with consequences for public life (Dimitrova & Strömbäck, 2012).

The strategic game frame, also known as the horse-race frame, portrays election coverage as a competition between candidates, emphasizing poll standings, campaign strategies and political tactics rather than substantive policy discussions (Gan et al., 2005; Strömbäck & De Vreese, 2012). This type of framing influences how both individuals and institutions engage with elections (Hertog & McLeod, 2001). When elections are framed as a game, voters may focus more on candidates’ standings in the polls and campaign maneuvers rather than policy issues, potentially reducing their engagement with substantive political discourse (Aalberg et al., 2012). Prior scholarship also suggests that strategy-oriented election coverage can encourage citizens to view politics through calculations of winning and losing (Cappella & Jamieson, 1996), rather than through the substance of public problems and policy solutions (Aalberg et al., 2012).

The conflict frame, one of the most prominent news values (O’Neill & Harcup, 2009), highlights political rivalry, debates, scandals and clashes between candidates or parties. While this frame can increase audience engagement, it often does so at the expense of substantive reporting, turning political discourse into spectacle and controversy (Semetko & Valkenburg, 2000). Studies have shown that conflict framing tends to sensationalize elections, portraying them as dramatic battles rather than meaningful discussions on policy issues (Strömbäck & Dimitrova, 2011).  Because conflict is a conventional news value, its presence in election reporting may reflect both journalistic routines and commercial pressures to produce stories that are dramatic, timely and easily understandable to audiences (O’Neill & Harcup, 2009; Semetko & Valkenburg, 2000).

The issue frame, on the other hand, fosters a more informed and engaged electorate by prioritizing discussions on policies, governance and societal impact (Cappella & Jamieson, 1996; Scheufele & Tewksbury, 2007). Unlike strategic game or conflict frames, issue-based coverage emphasizes the real-world consequences of political decisions. In election reporting, issue framing is particularly important because it provides citizens with information about candidates’ policy positions, public problems and the possible effects of electoral outcomes on communities (Dimitrova & Strömbäck, 2012; Scammell & Semetko, 2008).

Media critics argue that election coverage often leans toward strategy and conflict frames rather than issue-focused reporting (Patterson, 1993; Jamieson & Cappella, 1993). Researchers who have studied the effects of game and conflict frames in election coverage argue these frames foster political cynicism, ignorance and distrust (Cappella & Jamieson, 1996). In contrast, others suggest the frames can generate public interest in politics, enhance political knowledge and encourage participation (De Vreese & Semetko, 2002; Aalberg et al., 2012). The dominance of the game and conflict frames in election coverage is driven by several key factors, including the political system, the structure of the news industry, advancements in technology and commercial pressures. Strömbäck and Dimitrova (2011) conducted a comparative analysis of election news coverage between Sweden and the United States, finding that U.S. election news coverage was more focused on the strategic game and conflict frames. Their study highlighted how American election reporting tends to be highly commercialized, competitive and dramatized, emphasizing who is winning, campaign tactics and political conflicts rather than substantive policy issues. They argued that this tendency can contribute to voter cynicism and political disengagement, as the public may perceive politics as a spectacle rather than a meaningful policy debate (Strömbäck & Dimitrova, 2011).

Similarly, Alieva (2023) examined media framing in The New York Times and The Washington Post during the 2016 U.S. presidential election and found that both newspapers reinforced a horse-race narrative by prioritizing poll standings and candidate performance over in-depth policy discussion. Such framing matters because when politics is predominantly portrayed as a game or conflict, citizens may come to view the political process as entertainment rather than as a space for democratic engagement (Alieva, 2023). By shifting attention away from policy debates and toward strategy, competition, and electoral positioning, this type of coverage can influence how people understand and engage with the political system.

News Sources in Political News

Along with framing, news sources, whether through direct quotes or indirect references to experts’ opinions, play a crucial role in shaping election coverage. In political reporting, journalists often rely on official sources, such as candidates, officials and party operatives, to establish credibility (Strömbäck & Dimitrova, 2011; Bennett, 1990). As Dimitrova and Strömbäck (2012) highlight, “the impact of sources would be especially important during election campaigns when political actors compete even more intensely than usual for control over media messages” (p. 611). Consequently, political actors significantly influence public perception, as their statements often shape the news discourse more than independent journalistic analysis (Bennett, 1990). Political leaders strategically craft messages, provide information and hold press conferences or interviews to frame issues in ways that align with their objectives. This reliance on official sources is consistent with indexing theory, which suggests that news coverage often reflects the range of debate among official political actors, particularly in political and policy reporting (Bennett, 1990).

Additionally, Plasser and Plasser (2002) argue that, in addition to quotes from political leaders, reporters frequently include statements from party or campaign operatives to contextualize polling data and election strategies. Furthermore, media analysts are often cited in news reports to provide descriptive insights into specific election issues or processes (Dimitrova et al., 2005). Recognizing that the general public plays a crucial role in the democratic process, election coverage also incorporates voters’ perspectives, capturing their expectations and opinions about candidates and the electoral process (Strömbäck & Dimitrova, 2011). The inclusion of diverse sources in election news not only contributes to the frame-building process but also enhances credibility, reduces uncertainty and provides a more comprehensive perspective on electoral events (Cook, 2005; Reich, 2009). In this context, source diversity is particularly important in community-oriented election coverage because it can broaden the range of voices included in political news beyond candidates, campaign officials and institutional actors.

Understanding how student journalists covered the 2024 national elections is important because student reporting increasingly contributes to local information needs while also shaping the professional development of emerging journalists (Finneman et al., 2024). To date, however, no study has specifically examined the framing techniques and news sources used in student-led election coverage. Existing research on student journalism has largely focused on broader educators’ perspectives. For example, Bright (2022) shows that student involvement in community journalism can deepen students’ understanding of community needs while also benefiting the communities they serve. Similarly, research on news-academic partnerships suggests that these programs can serve both pedagogical and civic functions by preparing students for professional reporting while contributing to local information needs (Finneman et al., 2022; Salahi & Smith, 2021).

Despite this growing body of scholarship, research on student journalists’ actual reporting practices, particularly their framing choices and source selection, remains limited. This gap is important because journalism students are developing their professional identities within a rapidly changing media environment and may approach story selection and reporting differently from professional journalists (Audette-Longo & Alexiou, 2024; Coleman et al., 2018). As student reporters increasingly contribute to local election coverage, it is important to examine whether they reproduce dominant political media frames or adopt an alternative approach that prioritizes issue-based, community-oriented journalism. Additionally, source selection remains a critical aspect of student-led election coverage because it shapes whose voices and perspectives become visible in local political news. By analyzing students’ election coverage, this study explores the following research questions:

  1. How do student journalists frame their election stories to effectively convey information to local communities?
  2. What sources do student journalists most frequently use when covering election stories?

Method

To understand the research objectives, the researchers employed quantitative content analysis to explore student election coverage framing and news sources in the frame-building process. According to Riffe et al. (2023), quantitative methodology is a systematic approach that measures frequencies or patterns within data. By focusing on numerical data, quantitative content analysis allows researchers to objectively identify recurring themes, word frequencies and specific topics over time, providing insights into how media content evolves. Since quantitative content analysis often involves analyzing large datasets, the findings are more likely to be generalized.

For this study, data was collected from 10 universities across five geographical regions using purposive sampling. Universities engaged in news-academic partnerships with local media outlets, where student coverage was directly published and distributed to local audiences, were selected. A total of 247 student election stories were collected from Sept. 1, 2024, to Nov. 5, 2024 (see Table 1).

Table 1: Election coverage contributions from selected university newsrooms.

For this study, we adapted a codebook originally developed by Dimitrova and Strömbäck (2012) in their research on election coverage. Our analysis focused on identifying the presence of three key journalistic frames: the strategic game frame, the issue frame, and the conflict frame, as well as examining the types of news sources used. Because election stories can contain more than one interpretive angle, frame categories were not treated as mutually exclusive. Following Dimitrova and Strömbäck’s recognition that news stories are often multifaceted, coders identified all applicable frames in each story rather than forcing the story into a single category. Therefore, a story could be coded as containing the conflict frame, strategic game frame, issue frame, or a combination of two or all three frames if the content met the coding criteria.

To guide frame identification, we followed the set of questions proposed by Dimitrova and Strömbäck (2012), which help determine whether a frame is present in a story (see Table 2 for details). According to their definitions, a conflict frame must clearly depict a clash between two or more parties, beyond merely presenting a controversial issue. A strategic game frame should focus heavily on the competitive aspects of the election, such as predicting outcomes, analyzing poll standings, or framing the election as a race to win. An issue frame, by contrast, should provide substantive information about a specific policy issue that impacts on a local community or a clearly defined group.

Table 2: To measure different frames, we used the following guiding principles and questions. If a description fit a story, or if a coder answered “yes” to one of the questions, the frame was marked as present.

For source categorization, we also drew from the codebook developed by Dimitrova and Strömbäck (2012), which identifies five non-exclusive source categories: politicians, political operatives, ordinary citizens, experts, and non-human sources, such as election polls, survey data, or government databases. Because a single news story may include multiple types of sources, coders marked all applicable source categories present in each story based on the definitions and guidelines (see Table 3 for details). This approach acknowledges the multifaceted nature of political reporting and allows one article to include several source types.

Table 3: To identify source types, we used the working definitions above.

Data Analysis

For this study, each story was read carefully and coded separately for both framing and sourcing. Researchers emphasize that a story-by-story approach enhances the accuracy and comprehensiveness of data collection, providing a solid foundation for reliable analysis (Riffe et al., 2023). The unit of analysis was the individual news story; however, each story could receive multiple frame codes and multiple source-category codes when applicable. To test the reliability and consistency of the coding process, both researchers independently coded approximately 10% of the total news stories (30 in total), selecting three stories from each media outlet included in the sample. An intercoder reliability test was conducted to assess the level of agreement between coders. For frame coding, the agreement rate was 95.83%, with a mean Cohen’s Kappa score of 0.894, indicating strong reliability. For source coding, the agreement rate reached 98%, with a mean Cohen’s Kappa score of 0.911, reflecting excellent consistency. After confirming a high level of intercoder reliability, the first researcher proceeded to code the remaining stories independently, maintaining the same rigorous story-by-story approach throughout the dataset.

Findings

Framing Techniques: Predominance of the Frame

A content analysis of 247 student-produced election stories from 10 university-led newsrooms reveals notable trends in the use of framing strategies and source selection. Among the three dominant frame types, Issue, conflict, and strategic game, the issue frame was by far the most prevalent, appearing in approximately 180 stories (73%). These stories focused on substantive topics such as policy matters, legislative developments, voter access information, and concerns relevant to local communities. In contrast, conflict frames were identified in 89 stories (36%), while strategic game frames appeared in 60 stories (24%). An interesting outlier in the dataset was a single story categorized as having “no identifiable frame.” This story featured a student reporter profiling an ordinary citizen without any clear connection to a specific issue, policy, or electoral theme (see Figure 1).

Overall, the data show that student journalists most frequently reported on topics related to party politics, public policy, campaign-related challenges, and election processes. Election process coverage was especially common, with many stories providing voter education by explaining how to vote, where to locate ballot boxes, and what issues appeared on local ballots. Although voter eligibility, registration, absentee voting, and polling-location information may not resemble conventional policy issues such as taxation, immigration, education, or economic regulation, these topics were coded as issue framing because they addressed the practical conditions of democratic participation. In local election coverage, information about who can vote, how to vote, and where to vote directly affects citizens’ ability to participate in the political process. Therefore, these stories functioned as issue-oriented civic information rather than strategic or conflict-driven election coverage.

This emphasis on issue framing highlights student journalists’ orientation toward public service journalism, prioritizing the goal of informing and empowering voters over dramatizing the electoral process. For example, in one issue-framed story, “How do I know if I’m eligible?”, a student reporter provides a comprehensive guide to voter eligibility, registration procedures, polling locations, absentee voting, and accommodations. The piece includes direct links to official registration portals, sample ballots, and candidate lists, exemplifying service journalism that aims to support civic participation. Similarly, in “Ballots are here — how to vote by Nov. 5,” a student journalist offers straightforward explanations of absentee voting, in-person voting options, and ID requirements while deliberately avoiding partisan commentary or strategic analysis. These examples show how voting access and eligibility functioned as civic issues in local election coverage.

These stories were often grounded in verifiable public information, with city hall documents and state websites serving as frequently cited sources across the dataset. Student journalists also covered economic concerns such as inflation, tax changes, and employment, reflecting the breadth and depth of their engagement with election reporting. Taken together, these findings suggest that student reporters consistently used the issue frame to deliver practical civic information, not only about how and where to vote, but also about candidate platforms and the specific concerns of local communities. Their preference for issue-based reporting suggests a service-oriented approach that emphasized informing and engaging voters at the grassroots level.

Figure 1 shows the count of stories using each frame.

In this dataset, the conflict frame tends to emphasize ideological divides, institutional tensions or personal disputes among political actors and stakeholders. In the story “Orange 1 candidates offer different solutions,” for instance, the student journalist highlights contrasting policy positions between incumbent candidates, focusing on divergent views regarding education funding, drug policy and environmental legislation. The story moves beyond mere disagreement to portray a broader narrative of political polarization and debate.

Another example involves a report on the tensions between civic engagement advocates and school safety officials, where concerns about school shootings led to the removal of polling stations from schools. This piece illustrates the tradeoff between democratic accessibility and public safety, a hallmark of conflict framing. Some stories also featured national candidates yet grounded their coverage in localized impacts. In “Underground Workshop: Student perspectives on the upcoming election,” the reporter captured a spectrum of high school student opinions on presidential contenders. The emotionally charged and polarized responses, particularly around Donald Trump, reflected themes of generational divide, identity politics and civic tension, all of which align with the dynamics of the conflict frame.

While significantly less frequent than issue framing, the strategic game frame stories focused on electoral positioning, candidate image-building or campaign strategy—elements aligned with traditional horse-race journalism (Cappella & Jamieson, 1996). For instance, a story that focused on game frame, “Statehouse hopeful Chloe Tomlinson hears housing as key concern in Winooski,” includes policy discussions but also emphasizes Tomlinson’s campaign strategies—her voter outreach tactics, prior political affiliations and her perceived electability as a likely winner in an uncontested race. Likewise, another story, “Beck offers creative thinking, problem solving skills,” frames the subject’s candidacy in terms of his leadership strengths, decision-making style and political platform. These narratives place emphasis on how candidates are positioning themselves to win, a hallmark of the strategic game frame. In most strategic game-framed stories, student reporters either focused on a clear contest between two parties or provided narratives centered on electability.

However, we noticed fewer stories that focused solely on conflict frames or strategic game frames. In most of the stories, conflict or game frames were coupled with issue frames, suggesting students may have used conflict as a narrative device to highlight differing viewpoints or electoral competitiveness but still anchored those stories in policy relevance and civic information (Figure 2). For example, one story, “Benson, Karamo battle for secretary of state,” centers on ideological polarization and political strategy but remains anchored around voting access, election reform and state-level democracy. It reflects how students contextualize hot-button political clashes with underlying civic impact. This story portrays a heated race between two candidates from the Democratic and Republican parties and their arguments around election integrity and the 2020 election fallout. It includes pointed language, ideological contrasts and sharp disagreements on voting rights and administration. The article also includes campaign strategy discussions, endorsements, polling figures and narrative positioning—e.g., Karamo as a Trump-aligned candidate, Benson as a defender of electoral norms. Despite exploring the ideological clash, the story still provides substantive information on what the secretary of state position entails, how each candidate would approach voter access and changes to absentee ballot processes.

Figure 2: The above graphic shows each story as a vertical line. A colored dot is drawn (blue for conflict, teal for strategic game, and orange for issue) whenever a frame is used. It was common for multiple frames to be used in a single story: 44% (83) of all stories used more than one frame.

Source Selection: A Balanced and Diverse Approach

We also found a range of source types in student election stories. The data show that at least 79% of stories included non-human sources, making this the dominant source category (Figure 3). Politicians were the second most common source type, with 68.3% of all stories containing a strategic game frame quoting a politician. In contrast, only 35% of stories containing an issue frame used a politician as a source. Experts appeared more often in conflict-framed stories (46%) than in strategic game-framed stories (43.3%) or issue-framed stories (37.7%).

Figure 3: This graphic shows the types of sources used in student election stories.

The prominence of non-human sources may reflect the nature of election reporting, as many students cited official poll data, election results, legislation, government websites, databases, nonprofit reports, or official election materials. In online stories, these sources were often easy to include through hyperlinks. Their use also suggests an emphasis on transparency and verification, as publicly available documents and official materials can help reporters ground claims in verifiable evidence. This pattern is consistent with digital reporting practices and supports the idea that students are adopting sourcing routines grounded in publicly accessible information (Reich, 2009).

The use of politicians as sources was most common in stories employing the strategic game frame (68.3%) (Figure 4). This sourcing pattern mirrors standard journalistic routines in legacy media, where political figures often anchor strategy-centered stories (Bennett, 1990; Dimitrova and Strömbäck, 2012). In contrast, politicians appeared less frequently in issue-framed stories (35%), suggesting that source use varied by frame type. Student reporters drew more often on political figures when covering electoral tactics or candidate positioning, while issue-focused stories relied less heavily on politicians and more on other forms of evidence or perspectives. Because this study analyzes published content rather than students’ decision-making processes, this interpretation should be understood as a pattern in the stories rather than direct evidence of students’ intentions.

Figure 4: The above graphic visualizes the distribution of source types for each frame. For example, we can see that politicians (green) were used as a source in 35% of all stories that utilized issue framing. In contrast, politicians were cited in 68% of all stories using strategic game frame.

The use of experts, including academics, analysts, and specialists, was notable across all frames but most prevalent in stories with a conflict frame (46%). This aligns with prior research emphasizing the role of expert commentary in providing balance and contextual analysis in political reporting (Plasser and Plasser, 2002; Dimitrova et al., 2005). Their use here shows students’ awareness of the value of expert interpretation, especially in situations involving disagreement or complex political issues. Moreover, the frequency of ordinary citizens and political operatives was relatively balanced, offering a more democratic range of voices than typically found in national media, which often privileges elite political perspectives (Cook, 2005). The fact that 82.6% of stories included multiple source types indicates that students are actively working to incorporate diverse perspectives, an important journalistic norm often absent in quick-turn commercial election coverage.

Overall, students did not lean too heavily on one human source type. Instead, they interviewed politicians, citizens, election officials, professors, activists, and other relevant sources across their stories. This pattern suggests a balanced and diverse sourcing approach, while also showing that source selection varied depending on the type of frame used in the story.

Discussion

This study provides a nuanced understanding of how student journalists framed election coverage and selected sources during the 2024 elections. The findings challenge longstanding critiques of election journalism by demonstrating that student reporters adopted practices that leaned more toward public service journalism than the spectacle-oriented approaches often observed in legacy media. The most notable finding is the overwhelming use of the issue frame, which appeared in approximately 73% of the 247 stories analyzed. This frame emphasized substantive policy issues, legislative impacts, voter access information, and the local consequences of political decisions. These results depart from traditional media practices, where strategic game and conflict frames often dominate election coverage (Cappella & Jamieson, 1996; Strömbäck & Dimitrova, 2011; Aalberg, Strömbäck & De Vreese, 2012). Rather than portraying politics primarily as a competitive spectacle, student reporters prioritized civic education and community-focused information (Bright, 2022). This finding is important because issue-based reporting aligns closely with the democratic function of community journalism: helping residents understand how public decisions, candidates, and voting procedures affect their everyday lives.

Although the strategic game and conflict frames did appear, their use was measured and often paired with issue frames, implying that students used these more dramatized frames to complement, rather than drive, their stories. This pattern suggests that student journalists did not completely avoid conflict or strategy, which remain common and sometimes necessary elements of political reporting. However, they often embedded those elements within broader explanations of policy, voter access, and community impact. Importantly, the conflict-framed stories in this sample generally appeared to be carefully balanced rather than sensationalized, as disagreement was often presented alongside policy context, explanatory information, or multiple source perspectives. This suggests an editorial maturity: student reporters contextualized political strategy or disagreement within broader policy discussions rather than allowing such frames to dominate coverage. This stands in contrast to commercial media, which often emphasize conflict and competition to engage audiences (Patterson, 1994; Semetko & Valkenburg, 2000).

For journalism education, this finding is especially relevant because it suggests that university-led reporting programs may provide a setting where students learn to balance news values such as conflict, timeliness, and competition with public-service values such as explanation, verification, and civic usefulness. Rather than reproducing the dominant horse-race model of election reporting, students in this sample appeared to practice a form of political journalism that foregrounded voter needs and local relevance.

The prominence of issue framing also has implications for community journalism scholarship. Community journalism is often understood as journalism rooted in place, oriented toward local publics, and attentive to the information needs of specific communities. The student stories analyzed here reflect those commitments by focusing on local candidates, ballot access, voting procedures, school-related controversies, economic concerns, and policy consequences. In doing so, student journalists helped translate national or state-level electoral debates into information that local audiences could use. This matters because local election coverage is not only about reporting who is likely to win; it is also about helping citizens understand what is at stake in their communities.

In terms of source selection, the dominant category was non-human sources. The inclusion of data, reports, and documents reflects students’ efforts to ground their reporting in publicly verifiable information, reinforcing transparency and credibility (Reich, 2009). This finding connects with sourcing literature that emphasizes the role of documents, data, and institutional records in strengthening verification and reducing uncertainty in political reporting. However, reliance on non-human sources should be interpreted cautiously. These sources may strengthen accuracy and transparency, but they may also reflect the practical realities of student reporting, including limited time, uneven access to political actors, and the relative ease of using official documents or hyperlinks in digital stories. Because this study analyzes published content rather than student decision-making, it cannot determine whether students relied on these sources because of safety, confidence, access, deadline pressure, or faculty/editorial instruction.

Source use also varied by frame type. Political figures were most frequently quoted in strategic game-framed stories (68.3%), but their presence was more limited in issue-focused reporting (35%), suggesting that students drew more heavily on politicians when covering electoral tactics or candidate positioning (Bennett, 1990; Dimitrova & Strömbäck, 2012). Experts were especially common in stories featuring conflict frames, providing interpretation and clarity on complex or contentious issues (Plasser & Plasser, 2002). The inclusion of ordinary citizens’ perspectives across frames also suggests a more democratic approach to sourcing, contrasting with legacy media’s tendency to privilege elite voices (Cook, 2005). Overall, 82.6% of stories included more than one type of source, suggesting that student journalists are developing attention to source diversity and contextual appropriateness—hallmarks of professional reporting.

For journalism education, this sourcing pattern is encouraging because sourcing is one of the most difficult professional skills for emerging reporters to develop. Students must learn not only to gather information but also to decide which voices, documents, and forms of evidence are appropriate for different kinds of stories. The findings suggest that student election reporting programs can function as applied learning spaces where students practice verification, balance, and source diversity while producing work for real community audiences. At the same time, the findings point to the value of stronger curricular attention to election reporting, source development, and community-centered political journalism. If student journalists are increasingly helping local outlets cover elections, journalism programs should prepare them not only to report accurately but also to understand how framing and sourcing choices shape public knowledge. This includes helping students distinguish between issue, conflict, and strategic frames; encouraging them to move beyond easily available sources when appropriate; and teaching them how to use public documents without replacing human voices.

Taken together, the study contributes to community journalism and journalism education by showing that student-produced election coverage can serve both civic and pedagogical purposes. For communities, these stories can help address local election information gaps through explanatory, issue-focused, and locally grounded reporting. For journalism education, election coverage offers a powerful training ground where students learn to connect reporting routines with democratic responsibility. In an era of local newsroom decline, student journalism should therefore be understood not only as a supplement to professional news production but also as a meaningful site where future journalists practice forms of political reporting that may better serve local publics.

Conclusion

This study examined how student journalists framed and sourced local election coverage during the 2024 U.S. election cycle. The findings show that student-produced election stories were largely issue-focused, locally grounded, and oriented toward civic information. By emphasizing policy issues, voter access, election procedures, and local consequences, student reporters contributed to community information needs while also engaging in professional reporting practice.

At the same time, this study is limited in what it can say about why student journalists made particular framing or sourcing choices. Because the analysis is based on published content, it cannot determine whether students selected certain sources because of confidence, access, deadline pressure, faculty guidance, perceived safety, or professional judgment. Future research should therefore examine source-choice motivations through interviews with student reporters, particularly regarding their use of non-human sources such as public documents, government websites, election data, and official reports.

Future research should also examine whether student reporting experiences shape students’ long-term professional identities, editorial values, and reporting practices, including whether they carry issue-focused, service-oriented approaches into their careers. Additional studies could explore how newsroom mentorship, university-media partnerships, editorial oversight, digital tools, and AI technologies influence students’ framing and sourcing choices. Expanding this area of research can benefit journalism educators and scholars while contributing to stronger local democratic discourse in an era of media fragmentation.

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About the Authors

Sima Bhowmik, PhD., is a Postdoctoral Research Associate at the Center for Community News, University of Vermont. Email her at Sima.bhowmik@uvm.edu

Benjamin Cooley, MA, is a Research Data Visual Engineer at the University of Vermont. Email him at Benjamin.Cooley@uvm.edu

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Categories
Community Journalism Journal Volume 10

Locating the Media’s Role in Empathy for Immigration

Abstract

The relationship between media consumption and attitudes about immigration is well established, but with a focus on national news outlets. The role of local media consumption is not as well understood. This study surveyed residents of Texas (N=316) which shares two-thirds of the United States’ border, and Ohio (N=322) which is less diverse and politically predictable. Reading Ohio newspapers predicted significantly less support for immigration; reading national newspapers, more support. Local TV viewing wasn’t significant.

Introduction

There is a long body of scholarship on the relationship between contentious social issues (i.e., abortion, race relations, immigration), news consumption, and attitudes about those issues (Kellstedt, 2003; Watson & Riffe, 2012; Price & Kaufhold, 2019). The role of ideological media consumption in this relationship, like Fox News Channel and MSNBC, is especially well-researched (Garrett, Carnahan & Lynch, 2013; Jahng, 2018; Dahlgren, Shehata & Strömback, 2019). Lesser understood, and of particular interest to those with an interest in this publication, is the role of local and community journalism sources with regard to contentious issues. A particularly salient one in the current political environment is immigration.

Since at least the start of the Reagan administration (Cornelius, 1981) immigration has been a prominent national political issue in the United States. Donald J. Trump made immigration the centerpiece of his run for the White House (Newport, 2015; Felter, Renwick & Cheatham, 2020). At his campaign kickoff, in June, 2015, he said, “When Mexico sends its people, they’re not sending their best. They’re bringing drugs. They’re bringing crime. They’re rapists. And some, I assume, are good people.” Trump talked throughout his campaign of building a border wall and instituting other, more rigorous measures to stem what he referred to as an “invasion” (Corasaniti, 2016; Reilly, 2016).

Despite polling data showing that immigration wasn’t a dominant issue to Republican voters that year, candidate Trump finished a close second to Senator Ted Cruz in the first-in-the-nation Iowa Caucus Feb. 1, and on Feb. 9, Trump won the second race by a two-to-one margin – the first primary, in New Hampshire (NBC News, 2016; New York Times, 2016; Pew, 2016). Trump campaigned for a comprehensive border wall, large-scale removal of undocumented immigrants already in the U.S. and tighter restrictions on travel from half a dozen primarily Muslim countries (Corasaniti, 2016). As President, Trump instituted policies to criminalize crossing the border without documentation, resulting in the controversial child separation policy (Rizzo, 2018).

Immigration reemerged as a major national issue in the second month of the Biden Administration as border crossings increased to the point that the Department of Homeland Security predicted a record year in 2021 for family immigration (Miroff & Sacchetti, 2021). Immigration detentions set records again in 2022 and 2023 and continued to grow into 2024 (TRAC Immigration, 2024). Both political parties made hay out of the issue as Republican and Democrat lawmakers paid separate visits to the border in March, 2021 – reporting very different perspectives of the same scene (Gamboa, Shabad & Gregorian, 2021; Phillips, 2021). In February 2024, both Biden and Trump visited the Texas border with Mexico, to argue for and against a Democrat-supported bill to secure the border (Despart & Melhado, 2024).

Of interest in this study is whether consuming local mainstream sources contrasts with the well-established pattern of ideological news consumption and attitudes on contentious issues. There is some divergence about the effect of exposure to ideological media sources. Some studies show that exposure to consonant media leads to ideological self-isolation and a reduction in exposure to opposing media (Stroud, 2007; Dahlgren, Shehata & Strömbäck, 2019). But other scholarship has found that exposure to agreeable positions fuels curiosity about opposing viewpoints, and that even consumers mostly practicing selective exposure are still often exposed to objective or dissonant media (Garrett, Carnahan & Lynch, 2013; Jahng, 2018; Dahlgren, Shehata & Strömback, 2019).

An important consideration is the outsized role of party identity in a host of variables relevant to this body of research: selective exposure to pro-attitudinal media; acceptance of, or skepticism toward, mainstream legacy media outlets; and cynicism about and distrust of science, including survey research. Most of the body of research on selective exposure and reinforcing ideology has focused on national partisan outlets, including conservative talk radio, ideological cable news outlets MSNBC and Fox News Channel, and social media echo chambers. But the role of local media consumption on ideological topics, like immigration, isn’t as well understood. Comparing, or contrasting, between local and partisan national media is the focus of this study.

Literature

Partisan Media

Partisan media, for more than a century, has had a national influence. Newspapers owned by William Randolph Hearst reported with a conservative bent, especially against President Franklin Roosevelt’s New Deal (Nasaw, 2001). Even before that, the Los Angeles Times, under Republican activist publisher Harrison Gray Otis, opposed organized labor and supported economic development. His son-in-law, Harry, established the Chandler family ownership of the Times, which continued to lean to the right until the social turmoil of the 1960s (Goldstein, 2009; McDougal, 2002). In the years during and after World War II, ideological conservatives established numerous outlets in an effort to influence public opinion and policy, including the Christian Nationalist The Cross and the Flag starting in 1942, Human Events in 1944, William F. Buckley’s National Review in 1955, and the anticommunist Dan Smoot Report in 1957, and others (Hemmer, 2016; Nash, 1976). In more recent years, syndicated talk radio benefited from the demise of the longstanding Fairness Doctrine, which previously required equal treatment of opposing political viewpoints on public airways. The Federal Communications Commission abolished the doctrine in 1987; Rush Limbaugh’s radio show debuted in 1988 (Berry & Sobieraj, 2011; Editors of Encyclopaedia Brittanica, 2021). But Limbaugh was not even close to being the first influential conservative voice on radio. He was preceded half a century earlier by Catholic priest, Father Charles Coughlin, who railed against communism and unions, and for Wall Street and capitalism, to his 90 million listeners (Krebs, 1979; Vultee, 2023).

The widespread dissemination of cable television and commensurate popularity of CNN in the early 1980s set the stage for ideological cable news outlets. Rupert Murdoch’s Fox News Channel launched in October, 1996, grew steadily to reach 17% of the U.S. audience by 2000, and became the top-rated cable news outlet in January of 2002, surpassing CNN (DellaVigna & Kaplan, 2007). As Fox News disseminated into new media markets, it was linked with an increase in Republican voter participation and GOP candidate success in those markets  (DellaVigna & Kaplan, 2007). Fox remained the top-rated cable news source for 19 years, falling again, to CNN in 2021; CNN, ironically, was aided by two new more conservative upstarts chipping away at Fox’s viewership: NewsMax and One America News Network (Beer, 2021).

Local News

After a period of partisan ownership from the founding of the United States through the Civil War, local media migrated away from partisan portrayals to more objective reporting through the 20th Century (Schweikart, 2014). That began to change over the last decade, again due to federal regulatory changes – this time, about media ownership. Aggregation of newspapers began in earnest in the 1970s and has accelerated dramatically in the last decade, with Gannett/Gatehouse now owning about 260 papers (Kaufhold, 2020; Pickard, 2018). FCC policy changed in 2017 to allow greater aggregation, including – for the first time – the ownership of newspapers and televisions in the same market (Shepardson, 2019). While aggregation did predict an increase in identical content across news outlets in an owner’s portfolio, in most cases it was objective or nonpolitical content (Kaufhold, 2020). But one television station group owner, Sinclair Broadcasting, disseminated partisan messages across dozens – perhaps more than 100 – local television newscasts from coast to coast. One, a conservative opinion script which warned viewers to not trust fake news – presumably, news outlets not owned by Sinclair (Fortin & Bromwich, 2018) received a lot of attention. At the time, Sinclair owned 193 local television stations – most of which broadcast local news. Sinclair’s portfolio of stations at that time, April of 2018, reached 40% of American households (Matthews, 2018).

Community Journalism

Reader (2012) argues that community journalism is defined as the relationship between journalists and the communities they report on. That civic connection runs through local newspapers and local television and radio, and local journalists have reported feeling a greater responsibility to serve their geographic community than those at larger news outlets (Reader, 2012). Local news, even in daily news outlets, has been linked with increased community involvement by those who consume that news (Lowery, 2008; Reader, 2012). Local newspapers have been shown to foster community building, which can create social capital and increase citizen agency in important community decisions (Nicodemus, 2004). Local news outlets have also been shown to increase accountability for local leaders, foster community by better connecting consumers to where they live, and often serve as the primary source for local information (Radcliffe & Ali, 2018).

Local Newspapers
and Local Television News

Local newspapers have long been established as leaders in providing audiences with local information and accountability (McCombs & Funk, 2011). Local papers have been associated with residents being more informed about their communities, but local television has been shown to be a better source to generate interest in local politics (McLeod, et al., 1996; Yanich, 2016). Also, intermedia agenda setting has, for decades, woven the same news stories throughout the fabric of a local news landscape as local television news outlets mimic coverage in their local papers, and vice versa (Dearing & Rogers, 1996; McCombs & Funk, 2011). Covering local stories has also been shown to be good for business, increasing the perceived value of a news outlet among residents, especially in local TV (Yanich, 2016). Distinctions between local newspapers and television news sources exist but, as far as story selection, they are often more alike than dissimilar.

Immigration

Immigration is increasingly appearing as a contentious political topic among local lawmakers. State legislatures passed 90 percent more immigration bills in 2017 than in the year before (Felter, Renwick & Cheatham, 2020). California lawmakers passed a law allowing state identification cards, including California driver’s licenses, for undocumented immigrants – the latest in a years-long push to decriminalize undocumented migration in the Golden State (Eagly, 2017; Enriquez, Vera & Ramakrishnan, 2019). Texas lawmakers took the opposite tack, passing a law against “sanctuary cities” in 2017 and, in some years, leading the nation in generating subfederal, or state-level, immigration policies (Butz & Kehrberg, 2019; Matos, 2017). Arizona was found to have the most restrictive state-level immigration policies; California, the least. Ohio fell in-between (Wills & Commins, 2018).

News sources headquartered in states along the southern border have been shown to have two differences from more distant states: First, they’re more likely to cover the border; second, they tend to be more nuanced or supportive of immigration than states in the Midwest or South. (Branton & Dunaway, 2009). Consequently, public opinion among border-state residents has been found to be more accepting, or at least open-minded, when it comes to immigration (Dunaway, Branton, & Abrajano, 2010). With that in mind, the present study surveyed residents from two states in an effort to capture not only the differences of consuming national versus local media, but to identify whether there were distinctions between local media in different areas of the country. Texas leans conservative and shares the longest border with Mexico of any state – 1,254 miles; Ohio has been highly predictive in Presidential elections for decades, which makes it the ultimate predictive swing state.

The demographics of Texas and Ohio are also substantially different, especially concerning the number of Hispanics in each. Texas has the third-largest proportion of Hispanics in the country (39.1%; Census, 2018) and ranks second by actual population numbers. Ohio is home to fewer than one-tenth as many Hispanics, at 3.7% of the state’s population (Census, 2019). Texas also has a substantially more undocumented immigrants: 6.1% of the population, versus Ohio’s 0.8% (Pew Research Center, 2016).

Immigration attitudes and media habits are a well-established area of scholarship and studies have found a significant effect from consuming partisan media (Price & Kaufhold, 2019). Much contemporary research on media consumption and attitudes on contentious political issues, like immigration, focus on the effects of selective exposure to partisan media (Stroud, 2007; Garrett, Carnahan & Lynch, 2013). But the effect of local media consumption on partisan flashpoints, like immigration, hasn’t been as well studied, despite research showing that local and national media cover immigration differently, especially in border states (Branton & Dunaway, 2009; Dunaway, Branton, & Abrajano, 2010). This study examines the following research questions:

RQ1: How will local newspaper consumption relate to attitudes on immigration?

RQ2: How will local television news consumption relate to attitudes on immigration?

Conservative Cynicism

Conservatives – and to a lesser extent, progressives – have been shown to be distrustful of science and academia. A substantial longitudinal study found trust in science was stable for the last quarter of the 20th Century except among conservatives, whose trust in science faded from higher than progressives in 1975 to much lower by 2010 (Gauchat, 2012). The only other predictive independent variable was level of religious belief, which also predicted the same decline in trust in science (Gauchat, 2012). Religious belief and trust in science were also shown to be inversely related, with a belief that scientists’ perceived atheism made them a potential threat to those with religious beliefs (Simpson & Rios, 2019).

Message exposure matters, though. Partisans (both sides) express distrust of a science message after exposure to a media message with which they disagree; for example, anthropogenic global warming among conservatives or hydraulic fracturing (fracking) for natural gas extraction among progressives, although conservatives were shown to be more reactive (Nisbet, Cooper & Garrett, 2015). The source of a message has also been shown to influence partisan resistance to or support of a message. Exhortations for social distancing during the COVID-19 pandemic were generally more palatable to those on the left but were made more palatable if the appeal to social distance came from a Republican source (Koetke, Schumann & Porter, 2021).

This distrust in science and, more so, in scientists, is increasingly reflected in public opinion polling since 2016 (Matthews, 2020). Fairly suddenly, poll results began over-predicting support for Democrats, and even adjustments for the 2018 and 2020 midterm and presidential elections didn’t correct what appears to be a reluctance by conservatives to participate in polling (Cohn, 2022; Ekins, 2020; Matthews, 2020). The possible implications here of this conservative reticence to respond to online surveys is discussed later in this study.

Conservatives also express distrust of legacy news outlets, especially those which lead intermedia agenda setting, the New York Times and Washington Post. Not only conservatives perceive that those newspapers lean left. Hawdon, et al. (2020) found, for example, that participants in their study reported CNN showed 57% more liberal polarization than a neutral position; Fox News was one-fifth as likely to show that lean to the left. But both the Washington Post and New York Times were perceived as being significantly liberally polarized. Consequently, conservative news consumers report being highly unlikely to trust and consume news from those two papers while showing strong favoritism for Fox News (Hawdon, et al., 2020; Price & Kaufhold, 2019). Based on this literature, the study will also examine the following research question:

RQ3: How will party identity relate to news consumption and attitudes on immigration?

Methods

A panel survey was executed online in the spring of 2018, opening March 26 and closing April 11; it captured valid responses from 638 participants. Respondents were represented about equally between the Ohio (N=322) and Texas (N=316). Respondents were presented with three matrix questions, two of which included topics around immigration which are detailed below. The third matrix used a 5-point scale to measure consumption (1 = Rarely/Never, 5 = Often) of 28 news sources (New York Times, Washington Post, Chicago Tribune, Los Angeles Times, Wall Street Journal, CNN. MSNBC, Fox News Channel, ABC, CBS, NBC, NPR, PBS, local TV news, news radio, talk radio, Huffington Post, Drudge Report, Daily Kos, Breitbart, other; and, in Ohio, Cincinnati Enquirer, Cleveland Plain Dealer, Columbus Dispatch; and in Texas, Dallas Morning News, Houston Chronicle and San Antonio Express News). The local papers were all selected because they were the three largest-circulation papers in each respective state, and served the three largest population centers in each state: Cincinnati Enquirer, Cleveland Plain Dealer, Columbus Dispatch, Dallas Morning News, Houston Chronicle, and San Antonio Express News.

In order to quantify the level of polarization on immigration issues, survey respondents were asked to select their support for a number of immigration-related topics on a 5-point Likert-type scale (1 = Not at all supportive; 5 = Very supportive). The 11 items in the matrix question were all drawn from contemporary news coverage to make them even more salient to the study of media choice and attitudes. They were: 1) Building a border wall along the U.S.-Mexico border; 2) DACA or Delayed Action for Childhood Arrivals; 3) Pathway for citizenship for Delayed Action for Childhood Arrivals; 4) Sanctuary cities; 5) Immigrant detention centers; 6) Deportation arrests at courthouses by immigration agents; 7) Raids at workplaces by immigration agents; 8) Fines for U.S. businesses that hire undocumented workers; 9) Increased deportations of undocumented immigrants; 10) Birthright citizenship; and 11) Increased border surveillance. A second matrix asked respondents to rate support for seven general immigration issues, and two specific to Syrian/Muslim immigrants, including: 1) Merit-based immigration; 2) Family reunification (“chain migration”); 3) Extreme vetting; 4) Temporary work visas (“guest workers”); 5) Temporary protected status for work; 6) Temporary protected status due to environmental disaster or ongoing armed conflict in a home country; 7) Diversity visa lottery system; 8) Trump administration travel ban from seven predominately Muslim countries; 9) Syrian refugees resettlement. A 5-point Likert-type scale (1 = Not at all supportive. 5 = Very supportive) asked how supportive respondents were of immigration from Europe, Africa, Asia, the Middle East, and Mexico/Latin America.

Texans in the survey were younger, more male, and had higher incomes (see Table 1) and levels of education than Ohioans. Respondents in both states leaned more toward the Democratic party, but Texans were significantly more likely than Ohioans to identify as Independent or Republican. U.S. Census data shows that Ohio’s population is 51% female; 12.9% black; 3.8% Hispanic Median household income is $52,407. Texas’s population is 50.3% female; 12.7% black; 39.4% Hispanic, and median household income is $57,051 (Census, 2018).

Table 1

Participants in 2016 CCES survey and 2018 Ohio/Texas survey
2018 2-state panel survey (Ohio, n=322; Texas, n=316)

2018 2-State survey

Item

Ohio

Texas

Average Age *

46.8

40.7

Gender (Female)***

51.6%

51.9%

White***

82.6%

79.7%

Black***

12.7%

13.0%

Hispanic***

4.0%

21.6%

Asian**

2.2%

0.9%

Middle Eastern

0.3%

0.3%

Native American

1.2%

0.9%

Mixed

0.3%

1.9%

Other

0.6%

3.2%

Democrat*

35.7%

33.2%

Independent

33.9%

32.9%

Republican**

26.1%

31.6%

Education Mean (3=Some College; 4=2-year degree)

2.93

2.91

Household income Mean (5=$40,000-$49,999)

4.88

5.03

*** p=</001; ** p=<.01; * p=<.05; + p=<.10

Four conservative outlets emerged from Varimax component matrix factor analysis (Fox News, conservative talk radio, Drudge Report, Breitbart). These were scaled into a single Conservative Media variable (Cronbach’s =.736). National Public Radio (NPR) emerged with three openly liberal media outlets to form a Liberal Media variable (NPR, Daily Kos, MSNBC and Huffington Post; Cronbach’s =.803).

From the 2-state survey, two immigration scales were crafted to test partisan media use and attitudes on immigration. Varimax component matrix factor analysis identified 13 items which loaded high, all opposed to immigration (building a border wall; immigrant detention centers; deportation arrests at courthouses; raids at workplaces; fines for U.S. business which hire undocumented workers; increased deportations; increased border surveillance; the Trump Administration travel ban; immigrants are a burden on the country because they take our jobs, housing and health care; America is too open to people from all over the world; undocumented immigrants commit more crimes than American citizens; immigration increases America’s risk of a terrorist attack; and controlling and reducing illegal immigration is an important foreign policy tool). An Immigration Negative measure crafted from these items showed exceptionally high reliability (Cronbach’s =.950).

An Immigration Positive scale was crafted in the same way. Fourteen items (DACA; pathway to citizenship; sanctuary cities; birthright citizenship; family reunification/chain migration; temporary protected status due to natural or manmade disaster; sympathetic to undocumented immigrants; supportive of immigration from Africa, Asia, Middle East, Mexico/Latin America; America’s openness to people from all over the world is essential to who we are as a people; the U.S. government should make it possible for illegal immigrants to become U.S. citizens; and the number of people allowed to legally move to the U.S. should be increased) Positive toward immigration showed good reliability (Cronbach’s =.931).

Results

Geography clearly plays a role in audience attitudes about immigration. Reading Texas newspapers, despite – or perhaps because of – the state’s substantial border with Mexico didn’t significantly influence attitudes about immigration. Respondents reading national newspapers or watching partisan cable television news behaved in predictable ways, based on previous scholarship. And the effect wasn’t nearly as strong as the national news outlets – for example, reading Ohio newspapers didn’t relate to a negative relationship with support for immigration; only a significant relationship with opposition to immigration.

Regression analysis examined two scaled dependent variables: Support for immigration, based on 14 items in the Immigration Positive Scale; and opposition to immigration, comprised of 13 items against it. Independent variables were scales of different types of media consumption – especially readers of local newspapers in Ohio or Texas, but also partisan news consumers in each state (four items each comprising Conservative or Liberal news).

Living near the border in Texas, surrounded by a significant Hispanic population, seemed to soften the effect of conservative media consumption (see Table 2). Ohio conservatives (consumers of Conservative Media) were a little more opposed to immigration (Immigration Negative) than Texas conservatives; but Ohio liberals (consumers of Liberal Media) were also a little more supportive of immigration than Texas liberals. All the relationships yielded significant differences. Reading Ohio newspapers, or watching conservative cable TV news, predicted significant negative support for, or opposition to, immigration. Reading Texas newspapers didn’t relate significantly to support for or opposition to immigration; but reading Ohio newspapers does significantly predict opposition to immigration (Table 3).

Table 2

Linear Regression, Conservative/Liberal media, Immigration Positive/Negative, by state

Immigration positive+

B

SE

Adjusted R2

p-value

Ohio Cons Media

.280

.052

.177

.00

Texas Cons Media

.256

.048

.220

.00

Ohio Liberal Media

.523

.053

.230

.00

Texas Liberal Media

.515

.052

.256

.00

Immigration negative-

B

SE

Adjusted R2

p-value

Ohio Cons Media

.368

.046

.177

.00

Texas Cons Media

.365

.041

.220

.00

Ohio Liberal Media

.199

.046

.230

.00

Texas Liberal Media

.258

.045

.256

.00

Reading national newspapers, in both Ohio and Texas, predicted significantly more support for immigration, as did watching evening national broadcast TV news. (see Table 3).

Table 3

Linear Regression, Local versus National News Outlets, Immigration Positive/Negative

Immigration pos+

B

SE

Adjusted R2

p-value

Ohio newspapers

.026

.073

.190

.72

National newspapers

.387

.069

.00

Immigration pos+

B

SE

Adjusted R2

p-value

Texas newspapers

.035

.075

.155

.64

National newspapers

.303

.070

.00

Immigration neg-

B

SE

Adjusted R2

p-value

Ohio newspapers

.187

.092

.009

.04

National newspapers

-.078

.087

.37

Immigration neg-

B

SE

Adjusted R2

p-value

Texas newspapers

.128

.094

.015

.80

National newspapers

..022

.088

.17

Immigration pos+

B

SE

Adjusted R2

p-value

Local TV news

-.018

.034

.051

.60

National TV news

.176

.046

.00

Conservative cable

.051

.062

.41

Immigration neg-

B

SE

Adjusted R2

p-value

Local TV news

-.016

.037

.105

.67

National TV news

-.053

.051

.30

Conservative cable

.429

.069

.00

The Conservative and Liberal media scales are also predictive of support for, or opposition to, immigration and in predictable ways. Conservative media consumption (Fox News, conservative talk radio, Drudge Report, Breitbart) significantly predicted less support for immigration; more opposition to it. This was, as expected, a mirror image of consuming liberal media (NPR, Daily Kos, MSNBC and Huffington Post) which predicted significantly more support for immigration.

Discussion

Local media consumption was partially predictive of attitudes about immigration: reading local newspapers in Ohio was linked with significantly more negative attitudes about immigration; there was no local newspaper effect in Texas. Reading national newspapers was predictive of significantly more positive attitudes about immigration. The local newspaper finding in Ohio may be an artifact of an intervening variable; for example, data from Pew (Shearer, 2018) and others has robustly shown that newspapers are increasingly read by older Americans, and older Americans – especially whites – have been shown to be less receptive to immigration. These are also the demographic members most likely to be in the audience for conservative media, such as Fox News Channel. At the same time, the average age of a television news viewer is now over 60 and climbing by the year (Shafer, 2024). Ohioans average about five years older than Texans, in both Census data and this sample, which may also independently predict less support for immigration.

The pedigree and editorial slant of each newspaper may also play a role. The Cleveland Plain Dealer has a turbulent ideological history, starting in the 1840s and, for a brief period, becoming an outpost of Confederate opinion in a Union state (Encyclopedia of Cleveland History, n.d.). From 1940 onward, though, the Plain Dealer endorsed the Republican candidate in every presidential election except two: Lyndon Johnson in 1964, in the wake of the Kennedy assassination; and Bill Clinton’s youthful run in 1992. The Columbus Dispatch also has a history of leaning right editorially. Editors endorsed Secretary Hillary Clinton over Donald Trump in 2016 but had previously endorsed every Republican candidate for president going back a century (Anderson, 2004; Tate, 2016). Obviously, the substantial Hispanic population of Texas – more than five times higher than in Ohio, per capita – may have an outsized influence. With exposure comes empathy.

The local newspaper finding is a bit of a surprise. Local newspapers have long been shown to be more thorough and credible than local television news (Maier, 2010). Also, as noted earlier, some local television station owners’ groups have been linked with more ideological, conservative-leaning valence with their news presentation, presumably in a way that would be less supportive of immigration (Hedding, Miller, Abdenour & Blankenship, 2019). To use Sinclair as an example, the company recently owned 11 television stations in Ohio and 23 across Texas (Bryan, 2018). Yet, the presence of those stations showed no significant relationship for or against immigration. Likewise, the Cincinnati Enquirer editorial board also endorsed the Republican candidate for president in every single presidential election from 1920 until it endorsed Hillary Clinton in 2016 (Bhatia, 2016). Clearly, the political legacy of these top three Ohio newspapers may attract more right-leaning readers. These papers may also play a role in intermedia agenda setting, influencing what appears in local television newscasts.

Local news – newspaper and television – is also likely to be more reflective of local political sentiments than national media (McCombs & Funk, 2011; Yanich, 2016). Local news consumption didn’t predict widespread changes in immigration attitudes, but it may be important to understand that local news may serve as an alternative pathway to the well-established role of national newspapers and partisan cable news in opinion formation.

The intervening role of geography also clearly plays a role. Were Ohio newspapers more likely than their Texas counterparts to cover immigration in an “Ohio way” – less supportive of immigration than those living much closer to the border and with a substantially larger Hispanic population? Or does it only reflect what polling data shows – less support for immigration among Ohioans than Texans, which reveals itself in the newspaper audience?

Is local news community journalism? One could argue, in an era of hedge-fund and aggregate ownership, that it isn’t – but respondents in this study viewed it that way, as indicated by their different perspectives on immigration, predicted by local vs. other news sources. Consumers of Ohio local media viewed immigration more negatively than did consumers of Texas local media. In both states, local news consumers viewed immigration more sympathetically than those who reported being more likely to consumer conservative national media, like Fox News Channel. Getting news from a local source, whether near the border or not, yielded more tolerance for immigration than did consumption of conservative news outlets; and even more so in Texas, near the border. Diverse news consumption is shown here, as in previous scholarship, to moderate views on contentious issues like immigration but the findings here support the important role of local media sources to be part of that conversation.

A final consideration is that Texas is now home to an enormous diaspora of people from other places, drawn to the Lone Star State by rapid expansion of the job market in the decade after the Great Recession. This influx of new “Texans,” including nearly 9,000 Ohioans who moved to Texas in 2019 alone (Census, 2019), couldn’t help but be exposed to a ubiquitous Hispanic population in the U.S.’s largest border state. Migrants who left the Buckeye State also reported higher incomes than those who remained (Hanauer, 2019). Ohio, by comparison, was much slower to recover, saw falling incomes and home prices, and suffered a net out-migration after the Great Recession (Hanauer, 2019). Ohio ranked sixth among all states for out-migration in 2018, up from seventh the year before and continuing a pattern dating to the recession in 2008 (Merritt, 2019). The search for employment was cited by 60.75% of those leaving Ohio, and those under 35 were most likely to leave.

This economic malaise may inform political inclinations much differently in Ohio than Texas. For example, after 20 years as a closely divided swing state (Bill Clinton won Ohio by 6% in 1996; every subsequent election through 2012 was closer), Ohio twice went for Republican Donald Trump by 8-point margins (FEC, 2020). Trump, obviously ran aggressively against immigration and instituted provocative policies like criminalizing undocumented immigration, leading to the separation of migrant children from their parents. Ohioans seemed more supportive of that immigration position than Texans, as told by Trumps’ vote margins.

Local News

There will be assertions that “local news” isn’t the same thing as “community journalism” which is understandable but, in this case, that assertion is misguided. Earlier literature establishes the important role of local news in community building, including informing and linking neighbors, informing them, and contributing to the development of social capital. Also, the outlets most often thought of as community journalism – small hyper-local weeklies – serve an essential role in their communities but are less likely to be able to invest time and money in covering a national issue like immigration – especially in a non-border state like Ohio. Finally, compared to partisan cable news outlets, like Fox News Channel and MSNBC, local television and newspaper newsrooms were shown here to make have a unique and valuable contribution to attitudes about this contentious issue.

This study captures an effect of local news consumption which is worthy of future study. Subsequent research should consider adding content analysis of local media in the comparative states and continue to drill down in a survey into voter attitudes about immigration policies and issues. This study administered the survey during the midterm election season. Administering it during a presidential election year would be much more likely to capture McCombs and Shaw’s (1972) “need for orientation” which would probably yield more stark relationships. Undecided voters who intended to vote in the highly contested 2016 and 2020 campaigns would likely have felt more strongly about the issue of immigration, increasing the likelihood of us capturing significant differences by media use and geographic location.

There would also be value to considering a third or even a fourth state of different ideology and demographic makeup – perhaps a much smaller border state, like New Mexico; or a Midwestern state with a significant Hispanic population, like Illinois. That diversity of respondents would likely offer some nuance to issue of immigration.

Also, the well-documented bias by conservatives against participating in survey research, and distrust of scientists and their motives, may have reduced their representation in this sample. This data was collected well into the window of conservative survey resistance which began, abruptly, in 2016. The topic of study here is controversial. It was, and still is, the central issue of consecutive presidential campaigns. In addition, this IRB-approved study was distributed with clear labeling that it was from an academic institution. Any, or all, of these factors could be expected to trigger conservative resistance to participation. There is evidence, based on the frequencies in both states showing party identification (Table 1, p. 10) suggesting that Republicans were underrepresented in this survey sample, although voter registration data from the Ohio Secretary of State in 2021 showed 11% more Democrats than Republicans (OhioSOS, 2021); Gallup data showed, in 2017 (the year before this survey), Texas registrations showed the state was 41% Republican, 38% Democrat (Gallup, 2017). Ohio respondents in this sample align nicely with state registrations but the data from Texas suggests an undercount of Republicans – perhaps due to conservative resistance to surveys and scientists. This could have minimized the effect of local news consumption by conservatives in Texas in this data.

Finally, this study chose immigration because it was a central issue to the current political milieu but scholars targeting these relationships in the future should design a study around the issue du jour of that contemporary political campaign. Regardless, the role of local media in opinion formation on national issues isn’t adequately studied and this scholarship found some small but important role in that relationship with Ohio newspapers. Media scholars and practitioners would both be well served by having a better understanding of that relationship.

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About the Author

Kelly Kaufhold is an associate professor of digital media innovation in the School of Journalism and Mass Communication at Texas State University.

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Categories
Community Journalism Journal Volume 10

“COVID guidelines? Or are we just wingin’ it?”: An analysis of pandemic-related public health content posted to location-based digital spaces

Abstract

This is a mixed-method content analysis of posts made to geographically based community pages on the social link aggregation site Reddit. It examines the posts through the lens of the United States Federal Communication Commission’s identified community informational needs as defined by Friedland et al. (2012). Previous research on the topic found that the general information posted to those pages often fulfilled the community-based information needs, although not in a pure one-to-one analog for the traditional, centralized community news outlet. One of the shortcomings was a lack of public health information. However, no study has since been conducted on this content since the COVID-19 pandemic that has gripped most of the world since early 2020. This study is a continuation of that line of research, examining if the content posted about COVID-19, masking, social distancing, and vaccinations to geographically based digital spaces has the potential to alleviate some of the information-flow problems caused by the collapse of traditional community journalism infrastructure in the U.S.

Introduction

This study was a mixed-method content analysis of posts made to 13 location-based digital communities on the social link aggregation website Reddit. This study examined how users used those subreddits to share community-based public health information related to the COVID-19 pandemic. The content was examined along the lines of the U.S. Federal Communication Commission’s identified community informational needs. Of those needs, one is the need for health-based information, divided up into these sub-categories: access to information about basic public health; the availability, quality, and cost of local health care; information on health-based programs and services; timely information in accessible language on the spread of disease and vaccination; and timely access to information about local health campaigns and intervention (Friedland et al., 2012).

This research follows in the footsteps of previous work suggesting Reddit’s geographically based subreddits contain the potential to alleviate some of the informational losses caused by the growing news desert problem (Riley & Cowart, 2021). As of April 2024, Reddit is listed by Similarweb as being the 10th-most-visited website by traffic in the United States (Top Websites Ranking, 2024). Previous research on Reddit found that the originally generated content posted to geographically based subreddits carries many of the same attributes as the eight community informational needs noted by the FCC (Friedland et al., 2012).

The potential was at its highest level for emergency or breaking-news based information, civic-based political information, and event-based community calendar information, all of which mimic the content that would otherwise exist in traditionally structured community newspapers and outlets (Riley & Cowart, 2021). However, not all of the eight community-based information needs were highly represented. Health-based information was one of the least-present informational areas identified in Riley & Cowart’s (2021) results, with only 19 coded posts out of a total sample of 600.

When health-based information was found in the data, it tended to take the shape of reminders of free health clinics or inquiries about recommendations for local physicians and dentists, but rarely did the results indicate a deeper presence of community health-based information. In terms of more traditional, centralized news production, there was little in the way of non-event based health information sharing. In terms of the special dynamics social media can bring to the table, there was very little health-based information-seeking behavior.

However, the results of that study carried a very serious limitation: the work was completed using data collected from a period of time that ended mere weeks before the coronavirus pandemic that would eventually kill more than 1 million Americans and disrupt the entire world entered the mass consciousness of most citizens in the United States. The U.S. Centers for Disease Control and Prevention had not issued a public health declaration for municipalities to brace for community spread until Feb. 25, 2020 (CDC Media Telebriefing, 2020).

The World Health Organization had not declared COVID-19 an official pandemic until March 11 (WHO Director-General’s opening remarks, 2020). Although we now know the first death on U.S. soil from the virus happened on February 6, 2020, in Santa Clara, California (Allday & Gafni, 2020), that information was not made public until April 24, 2020, two months after data collection for Riley & Cowart’s (2021) study ended. At the time, the then-understood first death from the virus came on Feb. 28, 2020, in a nursing home in Washington State (Acevedo & Burke, 2020). This study explored Riley & Cowart’s (2021) serious limitation by focusing specifically on posts concerning the COVID-19 pandemic and the subsequent control measures of masking, social distancing, and vaccinations to see if and how the subreddits could fulfill the public-health-based informational needs noted by the FCC (Friedland et al., 2012).

The results of this study indicate that many of the geographically based subreddits were used to equally share public health information, as well as request public health information. Requests for businesses and locations that followed masking and social-distancing protocols were the most-common information requested, and warnings about businesses and locations that did not follow masking and social-distancing protocols were the second-most volunteered form of information. The most common form of volunteered information was regular updates on the number of positive cases in the community; however that came with a compelling twist. The majority of those posts were made by “bots,” or computer scripts that would grab the case number information from the Georgia Department of Public Health and post it on the subreddit at a regular interval. That action, while simple, demonstrates that the subreddits began to figure out how to create their own decentralized forms of regularly updated community health information.

The results also demonstrated an active push-and-pull between users requesting information and volunteering information, which helps expand our understanding of the applicability of interactive components of Uses & Gratifications Theory, namely aspects of sociality as a guiding motivator for interaction in digital spaces.

As more community news outlets close, and as community news deserts in the United States continue to expand, it is important for scholarly research on community journalism to examine not just the impacts of community news closure, but also what is coming after to fill the void as humans continue to seek answers to questions related to public health – such as which local businesses are following safety protocols during a viral pandemic. Aside from the obvious benefit that proper information flow for public health information brings to a community, community reporting on outbreaks has been used by epidemiologists for decades to track and analyze community responses to disease spread (Branswell, 2018).

 

Literature Review

Uses & Gratification Theory

This study utilized Uses & Gratification Theory as its foundational theoretical framework. At its most basic, the audience-centered theory presupposes that people make active decisions in their mass-media consumption habits in order to satisfy specific internal needs (Blumler & Katz, 1974; Ruggiero, 2000).

Modern work examining the overlap of digital communities and Uses & Gratifications Theory has suggested that there are five active motivations specific to activity in digital spaces, including social media: Sociality and affection, the need to express negative feelings for catharsis, recognition of opinion or belief, entertainment, and cognitive needs (Leung, 2013; Menon, 2022). This study recognizes that the very nature of Reddit as a digital space means the way people interact with it as a platform will be fundamentally different from the ways they interact with a printed community newspaper, or even that community newspaper’s website, as there is a potentially a higher level for participatory interaction and two-way sharing of information. While there is the capacity for interaction with a community newspaper or community news website in the form of guest columns, letters-to-the-editor, and comment sections, the information flow is much more one sided. On Reddit, there is much more potential for what Lowrey (2012) referred to in community news as a “Listening and Changing Dimension,” (pg. 96, in Reader, 2012), wherein more voices are allowed to have a say. In turn, that increases the bond between the “community” and the people gathering and presenting the information. In the case of Reddit, those are the same groups, without a delineated difference between “community journalist” and “community member.”

There are also noted overlaps in the specific uses of community journalism and the gratification of those in the community, and some researchers have found that there are distinctly different patterns of consumption and assumptions of trustworthiness behind community news when it shifts into an online platform (Gulyas, O’Hara & Eilenberg, 2019). Echoing other work on Uses & Gratification Theory in digital spaces, Obot (2013) found there were consistencies of audience expectation within the gratification of independence in the reporting, quality of the reporting, and reach of the message.

Community Journalism

Even the scholars whose entire research agenda is “community journalism” have struggled at times to give it a simple, short working definition in a way that clearly differentiates it from “local journalism” or other vague possible titles for packaged information that relies heavily on proximity as the primary element of newsworthiness (Reader, 2012). Yet there is a sense of understanding about what the term actually means: news that has a “narrower closeness” (pg. 15) to the audience it serves. That closeness can come in the form of geographic closeness, as in a community newspaper publishing news articles about issues that are newsworthy to the smaller town, suburb or neighborhood from which it is located that might not be newsworthy to a larger, or neighboring, area.

The sense of closeness can also come in the form of familiarity, where a reader might recognize the reporter’s byline as someone who attends their church or social club, who they can comfortably approach to ask about the news. This study also recognizes that the closeness might also take the form of a connection that, instead of being geographic, is instead based on demographics, ideology, or general interest. From online forums for LGBTQ+ youths to printed newspapers for the Amish and Mennonites in the U.S., a considerable amount of research has found that the idea of “community” expands far beyond physical proximity (Davis, Elin & Reeher, 2002; Carey, 2012; Carey, 2016; Hawkins & Watson, 2017). However, this study progressed using physical proximity as its primary focus of “community.”

The world of community journalism has undergone a drastic change in the last two decades, despite still making up a large percentage of the overall volume of printed news in the U.S. (Reader, 2018). That change has been almost entirely economical (Abernathy, 2014; Abernathy, 2018; Lenz, 2020). Decreased circulation has caused a plummeting of advertising revenue rates and cash from lost subscriptions. The decrease in earnings has caused many community news outlets to close down, leaving many areas without consistent information-sharing outlets, which causes noticeable negative changes in a community.

News Deserts & Ghost Papers

News deserts, referred to by some researchers as media deserts, are geographic areas that do not contain regularly updated news from outlets dedicated to covering only that specific area (Ferrier, Sinha & Outrich, 2016; Abernathy, 2018). The term is used to refer to areas that once contained dedicated daily or weekly print newspapers, often with corresponding websites, that have since shuttered due to the impact of the Internet and social media on the traditional business model of community news (Abernathy, 2016). While news deserts are often conceptualized as dusty rural towns, large urban centers often have smaller designated neighborhoods with unique issues that are without regular coverage as well (Rafsky, 2020). Many times these news-desert neighborhoods within metropolitan areas carry a bigger population than the rural towns. Both metropolitan and rural news deserts carry a common issue where the news desert’s reach tends to sprawl further when the community in question is not predominantly white, not Christian, not within traditional sexual and gender norms, and at least middle class or lower (Ferrier, Sinha & Outrich, 2016).

Although news deserts are caused by economic issues, their impact reaches far beyond the pocketbook. Previous research on the impact of news deserts has found that expansion of news deserts correlates with a decline in civic information flow (Miller, 2018), a decline in voter turnout and engagement with local government (Watson & Cavanah, 2015; Abernathy, 2016), and higher levels of government inefficiency, likely caused by persistent lack of a watchdog (Gao, Lee & Murphy, 2018).

This study follows a slightly different path than the research studying the impact of news desert expansion. Instead of studying the negative impacts to people in a community and the community itself when the local community newspaper runs out of money and closes, this study is part of a growing body of work studying the continued information-seeking behavior of those people and communities. The assumption this work progresses with, based on established community journalism research, is that the closure of community news outlets is primarily driven by economic factors inherent in the collapse of subscription-based and advertisement-based revenues, not the publics’s aadeclining interest in community information . Experiments and analysis have demonstrated that people within a community still seek information about that community, but they are increasingly seeking the information on blogs, social media, and other digital spaces (Belair-Gagnon at al., 2019; Sukmono & Junaedi, 2019; Cardillo, 2021)

Another important note, specific to this study, is the decline in community news has also caused a decline in the available data for public health researchers and epidemiologists, who have traditionally relied on the output of information from community news outlets for studying disease outbreaks and providing communities with information needed to combat outbreaks (Branswell, 2018).

Television is often excluded from the news desert conversation because local television stations tend to be centralized in an urban area within a given market, where the majority of their reporters only extend journalistic coverage to smaller outlying communities in three predictable news frames: crime, disaster, and sports (Abernathy, 2016). Even though a television station’s coverage area might contain upwards of 20 counties in Georgia, for example, that station is less likely to send a reporter to the counties farthest away from the station’s home base unless there was a murder, a tornado, or a regional-level high-school sports championship. Thus, in terms of relief from the problems caused by news deserts, television lacks the capacity to fulfill most of the “closeness-based” community news obligations via its primary delivery system.

The increasingly common phenomenon of “ghost papers” has made the collection of analyzable news desert data difficult (Abernathy, 2020). “Ghost papers” are smaller community-based printed newspapers that, in the literal sense, still exist, but without the ability to perform core journalistic functions. They still publish at regular intervals, they still carry legally required governmental records and statements, and they still print community obituaries and birth announcements. What defines a ghost paper is that they no longer carry meaningful independent reporting by either professional or participatory community journalists. They often no longer pay for a regular staff of reporters, no longer regularly cover the social functions required of a community news outlet, and rarely if ever report on the actions of city councils, county commissions, school boards, or other political bodies. Because of the lack of journalistic personnel, they also tend to lack the manpower needed for proactive, anticipatory entrepreneurial reporting. Instead, ghost papers rely on unvetted press releases for most written copy. Ghost papers are the journalistic equivalent of empty calories: They exist, and you can read them, but you’re not getting much of anything educationally nutritious from them. Data from Abernathy (2020) suggests that the number of ghost papers in the U.S. is indeed increasing, caused by the same dynamics behind news deserts: A decline in the traditional revenue system of printed news.

Reddit

This study focused on Reddit as a potential alleviation for the problem of news deserts. Reddit is best defined as a social link aggregation system, making it somewhat more complex than a social networking service like Facebook or a microblogging platform like Twitter. Instead of there being a single thing called “Reddit,” the website is composed of thousands of individual topics-based pages known as “subreddits.” Subreddits are denoted by the use of “/r/” in front of their names, as that is what appears in the URL. According to Reddit, there are about 140,000 “active” subreddits out of 1.2 million total subreddits, although Reddit has not been clear about how it classifies “active” (Marotti, 2018). At the time of data collection, web data aggregation site Similarweb ranked Reddit in the top-20 of most-visited websites on Earth and is the 9th-most-visited in the U.S. (Similarweb Top Websites Ranking, 2022). Subsequent data lists it at 10th-most-visited in the U.S. as of May 2024 (Similarweb Top Websites Ranking, 2024)

Reddit functions differently than many other forms of social media. Users can create profiles, but they are not as closely linked to one’s central identity in the same way users tend to approach more traditional social networking sites like Facebook. Users can make three kinds of “posts” within a subreddit: A self-post, which is like typing in text as a blog post; an image-post, where the user submits an uploaded photograph that automatically loads within Reddit’s page; and a link-post, where users submit URLs to websites outside of Reddit. All content, regardless of the kind of post, will then appear on the subreddit’s page with a set of arrows next to it: an orange one pointed upwards and a blue one pointed downward. All users can then “upvote” or “downvote” the content by clicking on either arrow to signal either agreement or disagreement. Although official “Reddiquette” dictates that the voting should be done along lines of usefulness, it is accepted among Reddit users that the voting is primarily done as a form of showcasing agreement and disagreement (Reddiquette, 2021). The ratio of upvotes-to-downvotes is used by Reddit, along with the number of comments, the number of hours since it was posted, and other undisclosed components in their proprietary system for ranking the order of content on a subreddit. Reddit has never fully released their ranking algorithm out of fear advertisers would learn how to manipulate it (Coldewey, 2016).

Reddit has been the subject of a considerable amount of mass communication research over the last decade, especially in the last five years. The research has taken many forms, from studying general hoaxes and misinformation spread (Achimescu & Chachev, 2020; Tasnik, Hossain & Mazumder, 2020; Mamie, Ribeiro & West, 2021) to more specifically examining the use of Reddit among radicalizers (Grover & Mark, 2019; Raemdonck, 2019) to studying the way information flows from traditional news into Reddit (Funk, 2018; Riley & Cowart, 2018).

Research Questions

Based on the existing literature that has examined the impact and importance of informational needs at the community level, the study progressed with the following two research questions.

 R1) How have geographically based digital communities shared information related to the COVID-19 pandemic?

R2) Does content posted to geographically based digital communities fulfill the FCC’s identified community-based health informational needs?

Methods

This study was conducted as a mixed-method content analysis. First, a sample was made using qualifying geographically based subreddits. This study started with the same list of subreddits used by Riley & Cowart (2021), but reexamination of the subreddits revealed that seven of those subreddits no longer qualified as “active,” in that they did not have at least one active post in the previous week as measured on July 1, 2022. Each subreddit was assigned a news desert score, which was determined using the number of dedicated news outlets within the given county as collected by Abernathy (2018).

For the purposes of this analysis, a lower number represents a harsher news desert climate, while a larger number would mean more news outlets in that county. This study recognizes that some do disagree with the metrics Abernathy (2018) used to determine the existence of what would qualify for local and community news (Williams, 2020). However, Abernathy’s (2018) data is the most robust available determination of news desert status, and as such, this study progressed with that as a noted limitation. Georgia-based subreddits were chosen because of Georgia’s unique dynamic within news desert data. Georgia contains more counties without a dedicated news outlet, either daily or weekly, print or digital, than all of the other regions of the U.S. combined. The subreddits included in the sample and their corresponding population data are below in Table 1.

Table 1

The subreddits selected, their subscriber numbers, and the real-life population of those geographic areas.

Subreddit: Real population of geographic area: Number of subreddit subscribers: News score: Number of posts in previous week as of July 1, 2022:
/r/Alpharetta 65,818 26,068 11 8
/r/Athens 127,315 28,004 2 54
/r/Augusta 202,081 17,582 3 16
/r/ColumbusGA 206,922 10,246 2 17
/r/DaltonGA 34,417 2,491 1 3
/r/Gwinnett* 942,627 30,583 1 13
/r/Macon 157,346 9,346 1 3
/r/Marietta 60,972 14,600 1 6
/r/Newnan 42,549 4,518 1 2
/r/RomeGA 37,713 2,773 1 2
/r/Roswell 92,833 8,093 11 2
/r/Savannah 147,780 30,445 3 4
/r/Valdosta 55,378 4,154 1 3

*NOTE: /r/Gwinnett is a subreddit created to represent Gwinnett County, Georgia, and as such is the only subreddit not representing a single municipality.  

It should be noted that there are geographic areas examined as a part of this study that might not immediately conjure up the idea of a “news desert.” Athens, Savannah, and Macon are all used in this sample, and are serviced by daily newspapers and are the centralized hub for TV news stations in their given markets. However, this study is looking at the capacity for digital spaces to act as a conduit for both information-sharing and information-seeking behavior, and as such those places were included because they allow for comparison of those behaviors. This also allows for examination of user-created information that is entirely bypassing the traditional community journalism infrastructure, even in places that still have a functioning form of traditional, centralized news media.

Another important note is the exclusion of /r/Atlanta, which is the subreddit for the entire Atlanta metropolitan area. While existing research on community journalism does recognize that community news needs to exist within sub-areas of larger metros, the rules of the /r/Atlanta subreddit indicate it is to be used for information for the entire metropolitan area, and as such causes an overlap one level above the “community” level of news and more into the “local” level of news. As such, it does not make epistemological sense to include /r/Atlanta within the sample. There are no comparative sub-areas within any of the three larger cities of Athens, Savannah and Macon in the same way there are for Atlanta.

After the subreddit list was created, the study progressed by searching four key informational groupings using the internal search system in each subreddit. First was the disease itself, using the terms “coronavirus” and “COVID-19”; then were three earlier prevention elements of “social distancing,” “masks” or “mask mandate”; and finally the late prevention elements of  “vaccine” or “vaccination.”  After searching for those key terms, all results were screen-captured and saved for further analysis on July 1, 2022, making the effective date range of the sample January 1, 2020 to July 1, 2022. Results that matched the key terms but were irrelevant to the framework of community-based public health information were discarded. An example of an irrelevant post would be someone posting “I haven’t had good Thai food since before the COVID-19 mess, where is the best place to get a bowl of take-out curry around here?” COVID-19 is not the primary topic of the information-seeking request, nor is it a public-health-based request at all. However, if someone asked for a recommendation for a Thai restaurant that was following masking and social distancing protocols, that would be saved and analyzed, as public health is a part of the information-seeking request. Also, results before January 2020 were discarded, as they were not about the pandemic, despite the fact that the pandemic began in late 2019 in other parts of the world. Results prior to January 2020 contained no information about the COVID-19 pandemic.

A general, grounded codebook was developed using the FCC’s (Friedland et al., 2012) community informational needs, focusing just on the health-based sub-needs. The options for primary frames based on the Friedland et al. (2012) work were: access to information about basic public health; the availability, quality, and cost of local health care; information on health-based programs, and services; timely information in accessible language on the spread of disease and vaccination; and timely access to information about local health campaigns and intervention.

Posts were then read and analyzed for common phrasing, common structure, and common informational framing to determine if they fit within any of those health-based informational categories, with the final determination made by the coder. The initial sorting of the content was solely looking for if the information provided in the post met any of the criteria listed by Friedland et al. (2012).

After the primary informational frame was determined, posts were then re-read by the coder to determine if there were deeper patterns at play in the way information was being posted, where two differences emerged. If a Reddit user was seeking information from the other users of the subreddit, that was coded “Asking.” If the Reddit user was posting information for others to have, that was “Volunteering.” Posts that contained pandemic-related information, but not in a way that would qualify as health information, were saved and re-analyzed into their own subframes of information flow. That initial grouping allowed for deeper analysis into patterns, and possible intent, of both the information-sharing and information-seeking behaviors.

The study was completed using a single coder; however intercoder reliability was assessed using the study’s primary coder and one other independently trained coder. A 10% chunk of the sample, or about 60 posts, were independently coded for intercoder reliability tests, which were performed using ReCal2. Because of the more grounded, thematic-based approach to coding, simple percent agreement tests were used with an 80% threshold. All coded options passed with at least 86% as the lowest percent agreement.

Results

Three strata of activeness commonality appeared in the volume of COVID-related public health information posted to the subreddits. The top strata included /r/Savannah with 168 total posts, followed by /r/Athens at 125 and /r/Augusta at 116. Those three were the only subreddits with posts in the triple-digit range. Below that was a second strata of /r/Gwinnett with 85, /r/ColumbusGA with 42, /r/Roswell with 38, /r/Alpharetta with 24, and /r/Marietta with 19. The lowest-volume strata included /r/Macon with nine, /r/RomeGA with eight, /r/Valdosta with five, and /r/DaltonGA and /r/Newnan with one post each. That added up to a total sample of 641 posts about COVID-19 in the selected subreddits from the beginning of the pandemic in January 2020 until July 2022. Posts within that sample were not subsampled – all qualifying posts that were collected were included for analysis. The breakdown of posts compared to news desert score can be seen below in Table 2.

Table 2

The frequency of number of posts in the sample from each subreddit compared to the news desert score.

Subreddit Number of qualifying posts News desert score
/r/Savannah 168 3
/r/Athens 125 2
/r/Augusta 116 3
/r/Gwinnett 85 1
/r/ColumbusGA 42 2
/r/Roswell 38 11
/r/Alpharetta 24 11
/r/Marietta 19 1
/r/Macon 9 1
/r/RomeGA 8 1
/r/Valdosta 5 1
/r/DaltonGA 1 1
/r/Newnan 1 1
Total 641

Four distinct top-level groupings appeared within the information flow of the interactions of content within the thematic-based frame coding. The first will be referred to as “Asking.” These were public-health-based questions asked by a user to the rest of the users in the subreddit about one or multiple issues involving the COVID-19 pandemic. Of the 641 total coded posts, 189 were coded as “Asking”. The second will be referred to as “Volunteering.” These were pieces of public health-based information posted by a user for the apparent good of everyone else. Of the 641 total coded posts, 190 were coded as “Volunteering.” Both the Asking and the Volunteering categories of content almost entirely took the form of self-posts, which are the text-based blog–style posts, instead of posting photos or outside hyperlinks. The “Asking” and “Volunteering” content were all organically or semi-organically produced, meaning they were not direct hyperlinks to content from existing news outlets. That organic and semi-organic content represents the capacity for these subreddits to act as a supplement for decreases in community-level coverage and will be explored further later in this study.

The third grouping was content that led to an article or video from an existing news outlet. Of the 641 total coded posts, 141 were coded as “Linking.” Of those 141, 125 were links to basic news articles, video packages, or podcasts that included information about COVID-19, although many of those aligned with political arguments and fights over safety policy. Sixteen of the 141 were links to feature stories, with the most-common form of feature story being a personality profile of a prominent local figure who had died from the virus. In all, this whole grouping was almost exclusively news articles from the websites of local and regional newspapers, state-wide news outlets, or local TV stations. A few upstart digital-based community news outlets were represented in the sample, and although those do indicate another path for alleviating the problems caused by the collapse of community journalism in the U.S., they are not within the scope of this study’s analysis.

The fourth grouping was organic content, similar in nature to the “Asking” and “Volunteering” groups, but about issues that were only tangentially related to COVID-19. This group was coded as “Discussing.” These were points of conversation that involved COVID-19 and prevention methods but were not explicitly about public health. There were 121 posts in this grouping. Unlike the “Asking” and “Volunteering” groups, which were almost entirely self-posts, the “Discussing” group was a mixture of self-posts and image-posts, although there were still very few hyperlinks sending the reader away from Reddit.

A breakdown of the frequencies of the four top-level groupings can be seen below in Table 3.

Table 3

Frequencies of the top-level groupings found across the geographically based subreddits.

Grouping Number of posts
Volunteering information 190
Asking for information 189
Linking to information 141
Discussing information 121
Total 641

After the sample was sorted into the four basic categories, the content was then reexamined using thematic-based analysis to discover information-flow patterns within both the “Asking” and “Volunteering” sub-groupings. This looked for common frames, common tone, and common structure in the volunteering process.

Volunteering

Of the 190 posts coded as organic forms of “Volunteering,” the most-common category of information was posts volunteering how many positive cases were in the community. However, this comes with a bit of a caveat. The majority of those posts were automatically generated by a computer script. They were text-posts, so they were not direct hyperlinks, but the text posts tended to include links back to the Georgia Department of Public Health’s website that contained the official report of cases. They tended to be set to update once per-week on a regular interval of some . The language used was the same each time, indicating a template creation. The creators of those auto-posting computer scripts either included language in the posts themselves that indicated they were created by a bot, they were posted by accounts with “Bot” in the name, or the creator of the account, using a separate account, would clarify they had made the account to automatically post updates. The use of bots does not appear to be deceptive, and commentors were often thankful that someone went to the trouble to make something to keep the community updated.

Some of the automatic posts gathered community sources, and some had custom-created content. For example, for six months in 2021, a member of /r/Augusta posted the weekly podcast-style update on the number of cases in the area. The update podcasts were made by medical students at the Medical College of Georgia in Augusta, not the Reddit account using a script to automatically post the content to Reddit. That user also updated the safety protocols based on the ever-changing CDC guidance and included community assistance information. An example can be seen below in Figure 1:

A screenshot of an automatically generated COVID-19 update post made to /r/Augusta

Some went even further. In /r/Savannah, the main active moderator of the subreddit posted hand-curated weekly updates for the first eight months of the pandemic in 2020. The updates, nicknamed “Megathreads,” included an updated count of cases, a list of resources, news updates, school, churches, and business closure updates. An example of that can be seen below in Figure 2:

Figure 2

A screenshot of a hand-curated COVID-19 “Megathread” posted to /r/Savannah

Either automatically generated or hand-curated, the existence of these posts shows a sense of participatory entrepreneurship among the members of the community-based subreddits. Even the “bots” and the computer scripts that manage them had to be created by someone with coding skills, and instead of linking to established news outlets, they often linked directly to the Georgia Department of Public Health. In the most literal sense, this was members of a community creating their own micro version of a regular news publication in a way that mimics small hyperlocal news production.

After the semi-automatically posted updates, the second-most-common grouping of “Volunteered” information was 25 posts volunteering that people in a certain place or area were not adhering to calls to socially distance and not wearing masks. Essentially, these were posts that intended to warn others who tried to follow COVID-19 safety protocols that these were not safe locations. There were 10 different sub-groupings of these kinds of posts: eight warnings about specific restaurants, seven warnings about general areas of town, such as “downtown” or “midtown,” that did not mention any specific business, two warnings about bars or clubs, two warnings about doctors’ offices wherein the doctors and nurses had claimed they didn’t believe COVID-19 was real, and one warning each about a shopping mall, a mechanic’s shop, a catering business, a hardware store, and a grocery store. There was one post specifically warning that management at Plant Votgle, a nuclear power plant in Waynesboro, Georgia, was not requiring employees to wear masks and socially distance. It can be seen below in Figure 3:

Figure 3

A screenshot of a volunteered warning posted to /r/Augusta

After warnings about specific businesses or locations, the next-most-common form of “Volunteered” information was 23 posts about vaccines. These posts did not have any sub-groups, and were entirely people posting the locations, times, dates, and availability of vaccine distribution. Next, 23 posts volunteered information about changes in protocol in a given community, broken down into 10 sub-groups. Six of those posts volunteered changes in public school protocols, and six volunteered general changes in indoor masking protocols. Two each were about changes in stay-at-home orders, general public policy, and canceled community events. One each were about emergency government meetings that had been called to discuss changes in protocol, about changes in the community’s Animal Control office, about a new smartphone app to track changes in protocol, about policies at the local public pool, and about changes in the state’s legal liability rules for COVID in private businesses.

The next most-common form of “Volunteering” was people posting warnings that they had heard about businesses and workplaces having positive cases but keeping them hidden. The types of places being warned about were quite varied: three for specific restaurants, two for USPS post offices, two for specific public schools, and one each for a grocery store, a coffee shop, an OBGYN, the corporate offices for the insurance company AFLAC, and the Marietta police department.

From there, there were nine posts that volunteered information on testing. Five were general postings of the date and times testing would be available, two specified drive-in options one volunteered a service that could do virtual testing, and one was warning of the overall business of mass-testing sites.

As almost an inverse of the content that was warning people of places in the community not following safety protocols, eight posts volunteered information about, and often praising, community businesses that were enforcing masking and social-distancing protocols. Two posts were about local health clinics that were strictly enforcing masking protocols as well as organized outdoor activities, with the two posts, for example, praising Athens for having an outdoor kickball league after the CDC indicated that outdoor activities were considerably safer than being indoors. From there, there was one post each praising a grocery store, a concert venue, a restaurant, and a bookstore.

The number of “Volunteer” posts slimmed down after that. Three posts told people about their own experiences being ill with the disease, three posts volunteered which locations were strictly enforcing vaccine mandates, three posts told people where masks were available, and one post each: explained the scientific data about efficiency of different kinds of masks, who qualified for PPP loans, noted where general aid was available, and informed people a popular local business had closed.

Asking

Of the 189 posts coded as organic forms of “Asking,” the most-common category of question was people asking for recommendations for local businesses that followed proper safety protocols, with 70 posts. Masking enforcement was the most-commonly-desired form of safety protocol identified in the language of the request. Although some requests were specific about places following social distancing, there were no requests for businesses mandating vaccines or checking for positive vaccine status. An example of this kind of request can be seen below in Figure 4:

Figure 4

A screenshot of a request for a local business following safety protocols posted to /r/Savannah

Within the 60 posts requesting recommendations for businesses that are following safety protocols, 14 requested restaurants, 10 requested organized outdoor activities like adult kickball or disc golf, eight requested information about a general town area, such as asking “are people in downtown Savannah masking?” and eight requested hair salons, nail salons, or barber shops. From there, six requested gyms, three requested coffee shops, and three requested concert venues. Two each requested gun ranges, a primary care physician, grocery stores, and artist/craft workspaces, while one each requested a movie theater, a church, a tax accountant, a massage therapist, a manicure/pedicure salon, a haunted historical tour, a chiropractor, an auto mechanic, and a farmer’s market. These requests make up an important part of this study’s analysis – it represents something that goes above and beyond what centralized, traditional community news can accomplish. It is largely out of the realm of manpower for even a robust community news outlet to keep track of every possible business in every possible sector in their entire coverage area to see if they are following COVID-19 protocols. Because the subreddits can act as decentralized, participatory information hubs, they effectively act as an on-demand community information service.

While asking for businesses following protocols may have been the biggest chunk of information requests, they were not the only requests. Past that, the next-biggest sub-grouping in the “Asking” category was a collection of 26 posts asking about where to find COVID-19 tests in their community. Fifteen of those requests were general requests for testing times and locations, and all were answered in the comments by members. Chronologically, these requests were not common in the early days of the pandemic. Instead they became more popular after the vaccines became available, in spring and summer 2021. That is when more travel opened up, as well as some employers choosing to enforce rest results for those not willing to get the vaccine. Either way, there was a flood of posts asking about rapid tests for employment or travel. An example of that can be seen below in Figure 5:

Figure 5

A screenshot of a request for rapid-results tests posted to /r/Athens

There were then more-specific requests for testing: 11 posts specifically requested rapid tests, usually in the name of travel or work, four posts specifically requested free tests, three posts specifically requested at-home tests, three posts specifically requested drive-through testing, and one post specifically requested testing sites that were open late because they said they worked the third shift at a paper mill. There was one outlier in this subgrouping, which was four posts asking if other people had experienced delays in results from specific testing centers. The researchers of this study ponder if perhaps some of those individuals fell victim to the many scam testing sites that were rampant in Georgia in 2021 (Yu, 2022).

Next in the “Asking” sub-group by volume was requests for the status of general COVID-related public health policies, of which there were 18 total requests. Of those, eight asked about the current status of mask mandates, four asked about a general sense of policy unrelated to any single informational component, and two each asked about what the enforcement of policy is like, in the sense of if people are issued tickets, fines, etc., and what the current general policy was in public schools. One each asked about society in general “opening back up” and in general about vaccine policy. Many of these requests carried a tone of hopelessness that little clear guidance was coming from above, and many stressed the importance of community in the face of peril. An example of this can be seen below in Figure 6:

Figure 6:

A screenshot of a request for policy guidance posted to /r/Savannah

The next sub-group was 15 requests about vaccine information that broke down into various forms of specificity. Ten of the posts asked, generally, about the vaccine. Most of those general requests were questions about when others thought vaccines would be approved and when they would be available in their community. From there, seven were specifically requests about where vaccines were available in the early days of distribution. Earlier date requests tended to ask about large-scale drive-up and drive-through vaccination sites, and later dates tend to ask about which pharmacies had appointment availability. Two posts specifically asked about what the wait times were for mass-vaccination centers because they were trying to time their work lunch break correctly, and one-each was asking about where the 1-shot Johson & Johnson vaccine was available, asking if it was OK to skip the second dose of the two-shot vaccines, and asking which brand vaccine others planned on getting.

There were two other groups in the double-digits within the content coded “Asking”. There were 10 posts, all from the winter of 2020-2021, asking what the order of vaccine availability currently was. Most of those inquiries were people stating their situation, such as a pre-existing condition or a high-risk job, and asking if that means they are able to sign up for vaccination. There were no sub-groups within that request. The other 10 posts asked about masks. Seven of those were general inquiries about who had masks for sale in the given community area, with a breakdown into sub-groups that included one post specifically asking about child-sized cloth masks, one post asking specifically about which stores sold KN95 masks, and one post was from someone asking if anyone in the community could make custom masks with sports logos on them.

From there, the “Asking” group dips down into single–digit subgroups. There were nine posts generally requesting that people please consider wearing masks in public for the sake of public health in their community. These posts ranged across seven different subreddits. Eight posts asked how many official positive cases there were in the given community. Six total posts asked about other peoples’ vaccine status, with two of those being specific requests for others to share their side-effect experience. From there, three posts asked specifically about the status of community Halloween Trick-or-Treating plans. All three were posted in October 2020, before vaccine availability, and all three were posted in different subreddits, indicating that this was somewhat of a common community concern in late 2020.

Perhaps the eeriest set of “Asking” posts were the three posted in January and February 2020 in /r/Augusta, /r/Athens, and /r/Savannah asking when people in the given community thought that area would get their first case. At no point did anyone in the comments of those posts indicate they thought things would turn out OK – instead, there was an early assumption that COVID-19 was going to spread quickly through their community and there would be no stopping it. The tone of these posts were very much in the sense of “When will this problem get here?” There were three posts, all in June and July 2020, that asked about the general status of “businesses” being open. These were not requests specific to single named businesses, and instead were general requests in the frame of “Are things, in general, still open downtown?”

Two posts asked if anyone knew of a job that would be COVID-19 safe that was hiring in late 2020. And there were one each of the following “Asks”: One inquiry into the accuracy of COVID-19 at-home tests, one post asking if people in the community had experienced stigma from choosing to wear a mask in public, one post asking if the Masters Tournament in Augusta would be canceled, one post asking generally about the science of what makes the COVID-19 virus different from other viruses, and one post generally asking if others in the community thought things would be canceled because of the big summer wave of positive cases in 2021.

 Linking

The 141 posts coded “Linking” were hyperlinks back to existing news coverage. The biggest single sub-group was people posting links to articles about changes in masking protocols with 28 posts. From there, there were 14 posts about case surges during the late summer and early fall of 2020. There were also 16 feature articles, with seven of those on prominent local deaths from the disease. The rest of the “Linking” posts were a smattering of issues, many political. But because they linked directly to content from established news companies, they were not deeply analyzed for topic, as they do not represent the capacity for these geographically based subreddits to produce their own news.

Discussing

The final group was the “Discussing” group, which were the 121 posts that contained some element of public health information but were not purely a “Volunteer” of information nor a requested “Ask” of information. These tended to be framed in ways that spurred on discussion, or in many cases, argument.

The most-common type of “Discussing” post was 43 posts, common across all of the subreddits in the sample, that were noted as “Arguments, Rants, or Expressions of Anger.” All but one of these expressed some kind of anger toward people shirking public health guidelines. An example of this can be seen below in Figure 7

Figure 7

A screenshot of an Argument, Rant or Expression of Anger posted to /r/Gwinnett

Included in those 43 posts were photos of people lining up to get into clubs in /r/Athens, rants about how people complaining about masks were weak and selfish in /r/Augusta, and overall admonishing people who were not following protocols for elongating the crisis across all the subreddits. These posts were often filled with expletives and tended to have deep comment sections where people argued about the effectiveness of masks and various other virus-related points of contention. No other kind of “Discussion” post came close to those numbers, with the next-most-popular being eight posts volunteering non-medical services. That is an interesting juxtaposition compared to the bitter and argumentative rant posts. These posts, on the inverse, offered to help out others in their community, with such services offered as lawn mowing, grocery delivery, transportation to-and-from vaccination appointments, and house cleaning. Beyond that, the remaining 70 posts were a collection of 16 other sub-topics, none of which were coded at more than three each, and included excitement about vaccines being available, calls to boycott local businesses not following safety protocols, complaints about the University System of Georgia not enforcing masks on campuses, encouraging safety during the 2020 Black Lives Matter protests, and many other topics. However very few consistent commonalities in this group beyond rants and volunteering. 

Discussion

R1) How have geographically based digital communities used their platform as a part of the flow of information related to the COVID-19 pandemic?

The results of this study indicate that geographically based subreddits used their digital spaces to share, and trade, necessary information about the COVID-19 pandemic. Users were just as likely to request information as they were to volunteer it, which shows a level of balance within the information flow. If there had been a huge amount of “Asking” behavior and a considerably lower amount of “Volunteering” behavior, then perhaps the assumption would be that these subreddits represent information loss from community-based outlets. But instead, there is almost a paired back-and-forth to the information flow. The thing most asked for was recommendations of businesses and services that followed COVID-19 protocols. The most-volunteered information, after the often bot-created case number updates and large “Megathreads,” was people posting which businesses and services were not following protocol. That represents an appearance of some dynamics of Uses & Gratification Theory, where sociality is one of the guiding motivators for interaction in digital spaces. Or, seen another way, Lowrey (2012) referred to community news as having a “Listening and Changing Dimension,” (pg. 96, in Reader, 2012), that helps define community journalism as a separate utility from other forms of journalism. If one combines the notion of sociality as a driving force of Uses & Gratification Theory in the digital age with the idea that community news has a higher rate of interaction via the “Listening and Changing Dimension,” it becomes a compelling argument that the further growth of digital spaces as community news hubs – be they Facebook pages, NextDoor accounts, or subreddits – will be much more participatory and interactive. The push-and-pull of question asking and information volunteering demonstrates that.

It also represents the use of geographically based subreddits to fulfill an informational need in a way that a traditional community news outlet likely could not. It would not be feasible for a community news outlet to know at any given time which of all of the businesses in their area that are following protocols and which are not. They could possibly run some positive stories on a few of the businesses that are , and perhaps some negative stories about businesses that are not, but reporters cannot be in all places at all times, whereas crowdsourced information in a community essentially turns anyone who might have the answer into a reporter.

R2) Does content posted to geographically based digital communities fulfill the FCC’s identified community-based health informational needs?

This study finds that all of the informational needs identified by Friedland et al. (2012) are present in some capacity within the sample, but some of the sub-groups are more present than others. There are five health information sub-components. The first is “access to information about basic public health.” There were components of the qualitatively assessed data that represent a fulfillment of that need, albeit none of them represented an overwhelming majority. Perhaps because this study was coding just for information related to the COVID-19 pandemic, most of the health information was, in some way, about COVID-19, meaning that the notion of “basic public health” was somewhat out-of-step with the scope of the study. There were basic public health questions asked, however, but there was no dominant question or dominant form of volunteered information. Information was requested and volunteered about the efficiency of masks, the danger level of various variants, what positive cases felt like, and early on, predictions as to when their area would receive its first positive case.

The second is “the availability, quality, and cost of local health care.” This was somewhat fulfilled, especially in the “Asking” behavior. This could be seen monetarily, where people asked about where to get free masks and free tests. It could also be seen from a quality perspective from people asking for recommendations for doctors’ offices, walk-in-clinics, OBGYNs and dentists who did not think the COVID-19 pandemic was a hoax. It should be noted that “Asking” represents only one side of the equation, and this study was not coding the comments under the “Asking” posts; however, informal observations note that the comments did often contain answers when people asked questions.

The third is “information on health-based programs and services.” This showed a clear fulfillment in the form of both asking and volunteering information about many posts containing information about drive-through testing, rapid testing, and mask give-outs.

The fourth is “timely information in accessible language on the spread of disease and vaccination.” This was perhaps one of the most-fulfilled informational needs. The automatically updating posts with the number of positive cases, the moderator-curated “Megathreads,” as well as the flood of requests for businesses following protocols and volunteered information about which businesses treated safety seriously acted as a kind of warning system.

The fifth is “timely access to information about local health campaigns and intervention.” While this was fulfilled, the researchers must note that this category was more fulfilled by the posts that linked back to news articles from established news outlets instead of organically developed community information.

Conclusions

The findings of this study indicate a similar conclusion to Riley & Cowart’s (2021) work examining geographically based community subreddits. Many, but not all, of the community informational needs noted by Friedland et al. (2012) and the FCC can be seen on geographically based subreddits in the back-and-forth flow of people asking questions and others volunteering information based on public health. In some cases, like volunteering when and where mass vaccination centers were and when they would open, the information mimics what might be available on a traditional community journalism outlet. But in other cases, like requests for custom-made masks or requests for which businesses followed protocol, those are informational dynamics separate from what a traditional community journalism outlet can usually provide. The 25 posts of people volunteering that their place of work is covering up positive cases, like was the case in the findings with restaurants, mechanics shops, and a nuclear power plant, represent an interesting removal of the middle-man from investigative reporting.

This study did have noted limitations that should be addressed with further research. The study used a sample that was based out of a single U.S. state. A larger geographically varied sample could help find both national trends and national differences. The study was also limited in its lack of ability to check for the accuracy of the information being posted. Someone posting a warning to avoid a local business that was not following COVID safety protocols was taken at face value in this study’s coding system. It could have very well been that the person posting the warning was angry at the business for other reasons and was lying on the Internet.

Combined with Riley & Cowart’s (2021) work looking more generally at Reddit and the FCC informational needs, the results of this study speak to many different options for future research. One would be to include analysis of the back-and-forth dynamic of Volunteering and Asking content. When people post community-based questions to a geographically based subreddit, how often are the questions being answered with correct, valid information?

Perhaps the most obvious direction for future research must embrace our core understanding of Uses & Gratification Theory by surveying the users of geographically based subreddits to see if they feel they are receiving a “well-rounded diet” of information from the subreddits, if they have ever had any real-world impacts based on information they received from the subreddits, and comparing their usage of the subreddits to their interaction with traditional centralized community news content.

These geographically based digital spaces need to be better understood. As the traditional infrastructure of community journalism in the U.S. continues to crumble, it is becoming desperately important for community journalism researchers to understand the places that lost audiences go to for community information. It is not enough to only discover the impact that the closure of traditional community media causes. We must also know what is taking its place and how it works and how people use it, even if those things taking their place are not gate-kept or centralized.

References

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  • Abernathy, P. M. (2018). The Expanding News Desert. Center for Innovation and Sustainability in Local Media, School of Media and Journalism, University of North Carolina at Chapel Hill.
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About the Author

Jeffrey K. Riley is an associate professor of multimedia journalism at Georgia Southern University.

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Categories
Community Journalism Journal Volume 10

The Suburban News Desert: Where Communities of Color Are Starved for Critical Information Amid Crime-centered News Coverage

Abstract

Rarely has news deserts research examined a suburban region teeming with media outlets, and little attention has been paid to the neighborhoods of color within such an area. Through surveys and interviews with over three dozen community-based organization leaders and journalists, as well as a six-month, community-by-community audit of the coverage provided by 14 media outlets, this study aimed to determine whether one can reside in a news desert in densely populated Nassau County, NY, a suburb of New York City that is reported on by a wide range of large and small media outlets. In particular, we focused on the predominately Black and Brown neighborhoods therein. The majority of community-based organization leaders within these six areas contended the news media focused heavily or nearly exclusively on crime within their neighborhoods, and those perceptions were largely borne out in the quantitative data, except in the case of the two community newspapers, the Franklin Square-Elmont Herald and the Freeport Herald.

Introduction

The news deserts crisis caused by a decline in local reporting has been documented across the United States for more than a decade: a measurable deterioration in civic dialogue as a result of community and regional newspapers and other media outlets closing (Conte, 2022; Stites, 2018). The issue is exacerbated by a growing distrust of the mass media by a wide cross section of the population, particularly owing to the increasing polarization of the national news outlets (Garimella et al., 2021; Jurkowitz et al., 2020). The news desert, though seemingly a relatively new concept, has been a phenomenon in communities of color across the US since before the country was founded, often leaving them bereft of the essential information they need to make informed decisions and choices in this democratic society, even in regions with a multitude of robust media outlets (Conte, 2022; Gandy, 1997; González & Torres, 2011; Nelson, 1999).

One such region is Nassau County, NY, the nation’s 10th wealthiest county 33 miles due east of Midtown Manhattan, the center of the largest media market in the US, with 12% of the country’s newsroom employees (Baker, 2021; Grieco, 2019). This study will show that even in a suburban haven rich with a variety of news organizations, there exist news deserts spanning the majority of the six predominately Black and Brown communities that form what is known as Nassau’s “corridor of color”: Elmont (population 36,245, US Census Bureau, 2020), Freeport Village (44,199), Hempstead Village (58,734), Roosevelt (16,522), Uniondale (32,621), and Westbury Village (15,809).

If there are news deserts in largely Black and Brown neighborhoods in close proximity to what is often called the “media capital of the world,” New York City, then there are likely similar news information vacuums in communities of color across the US. Addressing whether suburban Black and Brown neighborhoods can be considered news deserts is crucial, in particular, because a majority of Americans—53%—live in suburbs, while 26% reside in cities and 21% in rural small towns (Kolko & Bucholtz, 2018). At the same time, suburbs are often misunderstood. They are widely seen as wealthy and majority-White, likely because they were historically so. Today, however, suburbs fully reflect America’s growing diversity. In 1990, approximately 20% of suburbanites were people of color. By 2000, that figure had risen to 30%. Today, it stands at 45% across the nation (Frey, 2022). In Nassau, people of color comprised 44.2% of the population as of June 1, 2022 (Census Bureau).

With a population today of approximately 1.39 million residents (Census Bureau, 2020), Nassau grew rapidly from a largely rural region, composed of small downtowns and farms, to crowded suburbia in the post-World War II era, with two cities, 64 incorporated villages, and 100 unincorporated areas that are divided among three towns—Hempstead, North Hempstead, and Oyster Bay (Nassau County website, Cities, Towns & Villages section). From the late 1940s through the ’60s, segregation was built into the economic model for development in this majority-White county, the specter of which lingers today.

Nassau is ranked the fourth most segregated county among 62 in New York State (Winslow, 2019), with segregation forming the basis for its development model dating back to a restrictive covenant preventing Black people and other underrepresented groups from moving into America’s first planned suburban community, Levittown, at its founding in 1947 (Lambert, 1997; Winslow, 2019). Levittown, which remains a majority-White community today (Census Bureau, 2020), may only be a 10- or 20-minute drive from the neighborhoods in this study, but racially and socio-economically, these areas have remained divided for decades (Winslow, 2019). Indeed, Nassau’s decades-long history of segregation looms large over Long Island, including, this study found, in the inordinate levels of crime reporting that the six studied communities received compared with other critical issues. In a six-month news audit that we conducted, we found issues-oriented coverage was limited or nearly absent, depending on the neighborhood.

The two notable exceptions were Elmont and Freeport, each with a working community newspaper that provided coverage across a wider range of issues for residents. Absent such hyperlocal outlets to offer counternarratives that provide context, news consumers may be led to believe neighborhoods of color such as these are trapped in a continuous cycle of violence, with few, if any, redeeming qualities, perpetuating a biased public perception of them while leaving them starved for vital issue-oriented and events-based reporting.

Grounded theory (Chun Tie et al., 2019; Glaser & Strauss, 1999) formed the basis for our research methodology in this study. We began by collecting qualitative data to assess how leaders in the six studied communities perceived the news media’s coverage of their neighborhoods through surveys and focus groups. Then, we sought data on the actual coverage that could be systematically collected, analyzed, and compared (Chun Tie et al., 2019; Glaser & Strauss, 1999) in order to ground the CBO leaders’ assertions and arguments in hard evidence. As well, we sought the thoughts and opinions of more than a dozen journalists. Through our study, we shall show how the news desert concept can be utilized to frame and understand media exclusivity in communities of color and the mainstream news media’s centuries-old stereotyping of Black and Brown people.

Literature Review

For this study, we took a community-by-community approach to studying the six news ecosystems outlined above. In our quantitative research in particular, we noted a clear difference in how mainstream regional news organizations and community media at the grassroots level approach coverage, with larger media centered, by and large, on crime, and the handful of community-based newspapers focused more on the everyday lives of residents.

Efforts to define community journalism date back at least to 1952, with publication of The Community Press in an Urban Setting, by sociologist Morris Janowitz (Janowitz, 1952; Robinson, 2014), who employed a number of the same research methods as this study, developing neighborhood profiles, interviewing residents and journalists, and analyzing the contents of publications. The community press, Janowitz hypothesized, maintains “local consensus through the emphasis on common values,” linking community leaders and readers through editors and reporters (Hatcher & Reader, 2012, p. 27; Janowitz, 1952). Or, as Conte (2022) wrote, in chronicling “the mundane, [hyperlocal media outlets] knit community together through the moments that otherwise might be overlooked” (pp. 17-18).

By contrast, national and larger regional news outlets many times must focus on the “big” stories owing to the size and scope of their coverage areas. As Conte (2022) wrote:

“Most often, [these stories] tend to be murders, other truly heinous crimes, and high-profile incidents such as house fires. None of these bigger outlets have enough journalists to cover the small stories and the minutia of daily life, even though those are the events that make up the substance of any community” (p. 65).

Defining the news desert

The Hussman School of Journalism and Media at the University of North Carolina at Chapel Hill defines a news desert as “a community, either rural or urban, with limited access to the sort of credible and comprehensive news and information that feeds democracy at the grassroots level” (Hussman School, n.d., para. 4). This definition does not include suburbs, though a report sponsored by the Hussman School, The Expanding News Desert, speaks of a growing “silence in the suburbs” caused by the closure of hundreds of suburban community weekly newspapers between 2004 and 2018 (Abernathy, 2018, p. 11).

To date, news deserts research has focused primarily on rural and urban communities that have lost their media outlets. Largely unanswered in the current literature is whether a suburban community with a wide range of media outlets to cover it could also be a news desert. This gap in the literature may be owing to a widely held belief that most suburbs are well-covered by news outlets because they primarily fall within the orbits of major metropolitan media markets with many outlets. As this study will show, a simple count of news organizations alone does not speak to the health of a local, or grassroots, media ecosystem, though. The coverage produced by news organizations must be examined through thematic, content, and textual analysis as well.

In March 2021, Impact Architects released a diagnostic framework to determine the health of local news and information ecosystems. The John S. and James L. Knight Foundation, the Democracy Fund, and the Google News Initiative funded the research behind this new framework (Stonebraker & Green-Barber, 2021). The authors conducted qualitative research through surveys, focus groups, and listening sessions with three key groups: community members, journalists, and representatives of other information providers such as community organizations, libraries, and universities. “The health of a news and information ecosystem can’t be understood by the presence or absence of journalism organizations alone,” the framework developers argued (Stonebraker & Green-Barber, 2021, p. 10).

Their report outlined six key factors in determining the vitality of a news and information ecosystem:

  • Number of journalism organizations serving a community.
  • Types of media.
  • The news outlets’ business models.
  • The diversity of media, including the number of BIPOC (Black, Indigenous, and People of Color) news organizations.
  • Collaboration among media companies.
  • Nonprofit funding available to the outlets.

In our study of news and communications deserts in Nassau County, we considered each of the above six metrics, conducting surveys, focus groups, and listening sessions with community organization leaders and journalists. To determine the health of a news ecosystem, however, the nature and quality of newspaper articles and TV and radio broadcasts about a community must also be examined through quantitative research to determine whether people’s information needs have been fulfilled and satisfied—and whether the news information distributed to the public ultimately encourages or discourages civic discourse and engagement, and/or distorts reality. Thus, we carried out a thematic news audit within the six studied communities over six months in 2022, the results of which demonstrated that news coverage primarily or nearly exclusively centered on crime and education in four of the six areas, with little to no reporting on other critical issues. Thus, we are calling these neighborhoods news deserts.

The term news desert entered the mainstream journalistic lexicon a little over a decade ago, after thousands of print journalists had been laid off and hundreds of newspapers had shut down operations starting in the early 2000s, leaving a steadily decreasing number of communities without media outlets of their own (Abernathy, 2018; Conte, 2022). Due in large part to the digital news revolution, coupled with a societal move toward social media, the past two decades have seen a sharp decline in print circulation at daily and weekly newspapers and thus advertising dollars, forcing the layoffs of more than 40,000 journalists from 2004 to 2022 (Abernathy, 2018; Claussen, 2020; Robinson, 2014; Waldman, 2022). During that same period, the US lost 2,500 newspapers (Simonetti, 2022).

The news desert was not, however, a new concept in communities of color, which for centuries were ignored and stereotyped by mainstream media organizations (Gandy, 1997; González & Torres 2011; Nelson, 1999), including, this study found, in Nassau County today to a large extent. For more than 250 years, the nation’s news media, regardless of political leanings, had remained central institutions of White America, according to González and Torres (2011). Native American, African American, Hispanic/Latino, and Asian American journalists were “systematically excluded” from newsrooms across the country through the 1970s, the two wrote (2011, p. 8). The lack of representation in newsrooms resulted in an “almost routine distortion of the lives and events of people of color by the press,” they emphasized (p. 15). For the roughly 204,000 residents of the six neighborhoods included in this study, little has changed since the ’70s, it appears.

News media representations of Black and Brown people

Overt racism may have largely disappeared from today’s media portrayals of people of color in the mainstream press, but many news organizations often ignore them and their issues while remaining focused, by and large, on crime coverage in their neighborhoods; as a result, news media many times fail to address the Critical Information Needs (CINS) of Black and Brown people (Keene & Padilla, 2013; Nishikawa et al., 2009; Wenzel & Crittenden, 2021).

At the same time, the media’s focus on crime in Black and Brown communities, we found in this study, can cause a clustering effect, whereby several outlets cover the most shocking criminal activity in these areas all at once, potentially leading the public to believe these communities are experiencing more crime than they do. This effect was described nearly 30 years ago by Sacco (1995), who noted that variations in the volume of crime coverage appeared unrelated to the actual number of crimes taking place within a given area. Crime statistics indicated that most crime was nonviolent three decades ago, but aggregated news media reports suggested otherwise, according to Sacco.

Gandy (1997) noted that continual coverage of crime in communities of color can give the wider public the impression that people of color, particularly Black people, are dangerous by nature. Gandy argued that the media tended to present people in strictly negative terms. The cumulative result of such coverage may be to reduce public social programs designed to support underrepresented and marginalized populations, according to the author, potentially exacerbating feelings of isolation and alienation in communities of color that are news deserts.

In fact, it appears the term news desert was popularized, at least in part, because of the dearth of original, quality reporting in and on communities of color. In an April 5, 2011, column for These Times Magazine, The Paradox of Our Media Age—And What to Do About It, Chicago-based writer Laura Washington described what she called the “communications desert.” In urban areas, most news decision-makers remained White, wrote Washington (2011), noting, “Reporters parachute into black and Latino neighborhoods to cover violent crime and community conflict” (para. 18).

Washington’s column helped thrust the term news desert into the fore (Conte, 2022). Shortly after its publication, Washington appeared beside Tom Stites, a media fellow at Harvard University’s Berkman Klein Center for Internet and Society, at a conference at which Washington explained her concept. Stites then began pushing out the notion of the news desert, stating, “Elites and the affluent are awash in information designed to serve them, but everyday people, who often grapple with significantly different concerns, are hungry for credible information they need to make their best life and citizenship decisions” (Conte, 2022, p. 17).

The percentage of journalists of color in newsrooms has grown but remains well below the percentage of the population comprised by people of color. In 1982, journalists of color made up 3.9% of newsrooms; in 1992, 8.2%; and in 2013, 10.8% (Willnat et al., 2022). As of 2018, people of color comprised 40% of the US population, but 17% of American newsrooms (Arana, 2018). Four years later, the newsroom figure had inched up by one percentage point, to 18% (Willnat et al., 2022).

Johnston and Flamiano (2007) noted there was evidence, based on findings at four major daily newspapers, to suggest that a lack of newsroom diversity affects news coverage, with people of color underrepresented as sources for and subjects of stories. Since the early 2000s, at least some newspapers have apologized for how they covered Black communities in the past (Burke, 2022; Neason, 2021; Pinsky, 2023). In 2021, after the Black Lives Matter protests, The Kansas City Star, among a growing number of American dailies that have sought to atone, undertook an introspective examination of its past coverage. In the editorial The Truth in Black and White: An Apology from The KC Star, Martin Fannin, the outlet’s president and editor, remarked:

Reporters were frequently sickened by what they found — decades of coverage that depicted Black Kansas Citians as criminals living in a crime-laden world. They felt shame at what was missing: the achievements, aspirations and milestones of an entire population routinely overlooked, as if Black people were invisible (Fannin, 2020, para. 14).

Patterns of coverage in communities of color

Why journalists remain focused on crime within communities of color, even now in a post-George Floyd era, is an open question and a potential source of debate. Script theory, developed by psychologist Silvan Tomkins in the 1950s, may suggest at least a partial answer.

Conceptual scripts—set patterns of doing and of being within society that humans utilize daily—aid us in interpreting and defining our ever-changing world (Tomkins, 1987). A conceptual script can be thought of as a heuristic, or mental shortcut. The script comprises a set of familiar scenes, each of which begins with a stimulus (an event), which is followed by an affect (an outward expression of emotion that demonstrates motivation) and then a response, according to Tomkins.

Thomson (2016), who studied visual representations in the news, employed script theory to show how the photojournalists he was studying often relied on deeply entrenched scripts to frame their stories when packaging the news. Conceptual scripts enable journalists to produce stories quickly and efficiently on deadline, Thomson noted, but they can also lead journalists to fall back on historically scripted narratives about people of color, portraying them as collectively angry, for example, rather than seeking individual opinion from them and reporting nuance. The researcher further demonstrated that people of color are often overlooked or ignored by the news media.

Thomson called on photojournalists to engage on a deeper level with subjects to learn about them as people and present their stories fully. A number of Black protesters interviewed by Thomson following the mass protests for racial equality at the University of Missouri at Columbia in 2015 noted photojournalists had not sought their names during the rallies after photographing them, leaving them as nameless faces. Images of racial integration within the protests also were not shown. Media outlets “tend to exclude and marginalize” the positive traits of people of color while focusing on the negative, Thomson concluded (2016, p. 224).

As well, resource allocation appears to play a part in how and why majority-White communities are often better served by the media than are communities of color. A study on the Critical Information Needs of communities by (Napoli et al., 2016) in Newark, New Brunswick, and Morristown, New Jersey reported that Morristown, the wealthiest, least diverse of the areas, with a population of roughly 20,000, had 10 times the number of journalistic resources than did Newark, the lowest-income, most diverse area, with a population of more than 307,000 people (Napoli et al., 2016; Census Bureau, 2022). As a result, Morristown residents received 13 times more coverage than did their Newark counterparts (Napoli et al., 2016).

It is little wonder then that studies indicate news consumers of color, especially in lower-income areas, are less satisfied with media coverage than are residents of more affluent areas. Hamilton and Morgan (2018) argue, “Income inequality readily translates into information inequality in the United States . . . . Poor people get poor information, because income inequality generates information inequality” (p. 2832).

In short, implicit, deeply held biases that have remained embedded in mainstream journalists’ daily scripts for centuries, coupled with a lack of newsroom diversity and significantly fewer reporting resources dedicated to communities of color, often leave these areas as news deserts, or information vacuums that are filled by the easiest, simplest form of reporting—crime.

For this research project, we addressed these questions:

RQ1: How are the six largely Black and Brown communities at the center of Nassau County, NY, presented in news coverage?

RQ2: How do community leaders within these areas think and feel about news reporting on their neighborhoods and constituencies?

RQ3: Do the leaders’ perceptions of news coverage align with actual media reports?

RQ4: To what degree are the six communities excluded from the media, leaving them as potential news deserts, or information vacuums?

Methods

As shown in Table One here, each of the six studied communities falls below Nassau County’s US Census average for household income, which as of 2020 was $120,036. As shown in Figures Two and Three below, the populations of the six communities are largely Black and Hispanic.

Table 1

Average Household Income by Studied Community

Community Household Income
Hempstead Village $62,569
Freeport Village $81,958
Roosevelt $90,423
Westbury Village $101,671
Elmont $104,671
Uniondale $105,307

Source: U.S. Census Bureau

 

Figure 1

Percentage of the Population, Black or African

Figure  2

Percentage of Population, Hispanic or Latino

In this three-phase, mixed-methods study, we first approached the question of whether critical local news information needs were being met through a qualitative lens, surveying and interviewing leaders of 21 community-based organizations (CBOs), along with a dozen editors and reporters. The study then layered on a quantitative review of the news information regarding each of the six studied communities. Data was analyzed sequentially, with results from the qualitative inquiry helping to inform the quantitative analysis. Lists of CBOs and news organizations were developed with the aid of library and newspaper directories and the annual Press Club of Long Island Media Guide. From there, key figures at the organizations were identified and invited by email and phone to take part in our research project.

Through triangulation of data—the surveys, interviews, and a news information audit—the health of each of the six media ecosystems could be gauged, and the influence of news organizations on a community, for better or for worse, could be assessed. Researcher triangulation was employed to help ensure the accuracy and validity of findings, with three researchers carrying out each of the study’s phases together.

To determine the level of access to news information, 18-questionsurveys were sent to the CBO leaders and 12-question surveys to the journalists in this study and recorded with Qualtrics software. The CBO surveys focused on how often groups had reached out to the media for—and whether they had received—coverage of their issues. The surveys of media organizations addressed the resources committed to covering the six communities and the frequency of reporting within them.

Interviews were then conducted during two focus group sessions, which were held in June 2022. The first, with the CBO leaders, took place at Hofstra University’s Lawrence Herbert School of Communication. Participants were divided into five tables, with leaders from two to five CBOs represented at each. Participants discussed two primary prompts, including, “What are some of the effective channels or methods that you and your organization have used to tell your community’s story?” and “How would you describe the way in which your organization or your constituents are represented in the media?” Groups developed consensus responses, which were presented to the larger gathering in a town-hall format. Research assistants recorded both the table discussions and the town-hall session, transcripts of which were later printed and analyzed.

The second session, with a dozen journalists, was conducted over Zoom. The reporters and editors responded to questions individually within the larger group. Two main prompts were discussed, including, “Talk a little about the origin of your stories” and “What are the challenges of connecting with sources at community-based organizations?” The Zoom session was recorded, and a transcript was printed and reviewed.

An audit of news stories, covering the period from January 1 to June 30, 2022, was then carried out, with work beginning in September 2022 and concluding four months later in December. The first objective was to identify and record all or nearly all the stories produced by 14 media outlets that were identified as providing coverage for the six communities, listed below in Table Two.

Table 2

Media Outlets in the News Audit

• Anton Media Group (Nassau Illustrated and Westbury Times, both weekly newspapers)
• Herald Community Newspapers (Franklin Square-Elmont Herald and Freeport Herald, both weeklies)
• Newsday (the only Long Island-based daily newspaper)
• News 12 Long Island (TV)
• The Daily Mail
• The Daily News
• The Long Island Press (a news and lifestyle monthly publication)
• The New York Post (a daily newspaper)
• The New York Times (the largest of the daily newspapers in the study)
• WABC Eyewitness News (TV)
• WCBS New York (TV)
• WCBS NewsRadio 880 FM
• WNBC New York (TV)

Fewer than 500 stories were culled from among several thousand possibilities in the NewsBank and Newsday Recent databases and through Advanced Google Boolean site searches of the news organizations themselves. Two research assistants were trained in Boolean searching of the databanks, and they helped to pull stories from them. Hard copies of the three local weekly papers—the Franklin Square-Elmont Herald, Freeport Herald and Westbury Times/Nassau Illustrated—were also examined, as they did not post all their stories online. The articles and/or broadcasts were each analyzed and coded according to issue or topic: crime, education, environment, government, politics, etc. They were also separated into one of two categories, depending on whether a piece was episodic, focusing on a particular story in one of the six communities, or whether it was thematic, including a community in a quote and/or caption as part of regional coverage on a larger issue or feature. All data points, including the media outlets in which the pieces appeared, the story headlines, and their publication and/or broadcast dates, were recorded in one of four Excel spreadsheets.

The Results section below begins with qualitative data from the CBO leaders and journalists, followed by quantitative data on the categories and number of stories that were reported in the six communities, with deeper examinations of their headlines and images.

Results

The community-based leaders’ perspective

In the surveys and interviews with more than two dozen leaders of the community-based organizations in this study, two key coverage themes emerged: one, news outlets were often unresponsive to their issues, and two, the media focused disproportionally on crime coverage. The leaders insisted there was a great deal more to their communities than the felonies and other sensational narratives that often define them in news coverage, but they said stories of hope and resilience were many times ignored by reporters, potentially leaving the impression in the minds of readers, viewers, and listeners that their neighborhoods were plagued by crime, particularly violent crime.

In a Qualtrics survey of 27 CBO leaders from the six studied communities, 17, or nearly 63%, said coverage of their neighborhoods and issues was “mostly peripheral and/or sensational,” while seven, or roughly 26%, said it was “very attuned to local needs.” Three said other. Among those who responded other, one said news media were “always multitasking,” while another described news outlets as “fickle, seldom interested in our population, our issues, or the evolution of services.” The third did not understand the question.

To the focus-group question of whether and how a CBO had sought coverage with a news organization within the past year, one leader responded that “negative and tragic stories are really what’s driving the headlines,” adding, “The grassroots news is really what’s kind of falling by the wayside.” By grassroots, this respondent was referring to community-based reporting.

To the focus-group question of how the CBO and its community were represented in the media, one respondent remarked, “All you ever hear about is crime and poverty and everything negative that [the media] can dig up about [these] neighborhoods.” As this study’s quantitative data will show, that was often the case in most of the six studied communities.

Another noted that coverage was generally positive at two points in the year—Thanksgiving and Christmas—“and then the rest of the year we’re sort of, you know, not on the top of everybody’s minds.”

One leader of a CBO that works with the formerly incarcerated described media misrepresentation as relentless, remarking, “When we’re talking about disinformation and misrepresentation in media, it’s something that we unfortunately encounter every day.”

Another CBO leader expressed concern for how media reports reflect on her group’s constituents, stating, “We’re trying to control how we’re perceived in the media, which involves, of course, prewriting these press releases . . . We don’t want to be misrepresented because the populations we serve, we don’t want them to be viewed negatively.”

The adjective most often used to describe the media’s coverage of the six communities and the CBOs themselves was “negative”—nine times during the focus-group interviews.

The journalists’ viewpoint

The 12 journalists in this study reported they were often frustrated by a lack of resources to cover the six studied communities and the neighborhoods beyond them. There were fewer editors and reporters at each of the outlets than there were in the past. Certain media organizations reduced staff members during the coronavirus pandemic and never brought them back. One outlet had recently merged three local weekly newspapers into one, with a single editor to cover the same territory that two or three once did.

To a survey question inquiring about the constraints that the journalists might face in reporting stories, one weekly editor said, “I have a feeling . . . I’ve disappointed many people. I get almost on a weekly basis calls, emails, texts, people asking, begging, pleading [with] me to look into something or other. I just don’t have the bandwidth.”

Another weekly editor noted, “I wish I could split myself like the sorcerer’s apprentice and send myself all over Hempstead.”

The experiences of these Long Island-based journalists reflect the national trends described in the Literature Review, with newsroom staff reductions spreading editors and reporters considerably thinner than they had been in the past, forcing many journalists to take what were considered “reporting shortcuts” a decade ago, emailing interview questions to sources (Loeppky, 2022), for example, rather than conducting street-level, in-person interviews, the traditionally recommended method of shoe-leather newsgathering. In a survey question of 14 journalists in this study regarding their preferred means of communicating with sources, 72% said either email or phone, while 14% chose face-to-face interviews, though in their focus-group interview, the journalists did report they were “boots on the ground” in the studied communities. One station executive noted that her organization had recently held a series of “community convenings” to hear about people’s issues.

Regardless, gaining trust within historically marginalized communities can be a challenge not only because of limited resources, but also because of widespread fear of media misrepresentation among local leaders and residents, the journalists reported. As one deputy editor stated, “You may go [into] Wyandanch or Hempstead, you want to talk to somebody, but they don’t want to talk to you, because they don’t think you’re going to present their side fairly.”

Crime stories

The news audit identified (N=469) stories on at least one of the six studied communities. Of those, 43.28%, or (n=203), were produced by the two Heralds; followed by Newsday, with 29.85% of stories, or (n=140); and then the 11 other media outlets, with almost 26.87%, or (n=126).

Herald Community Newspapers included the Franklin Square-Elmont Herald and the Freeport Herald. The aggregated news organizations comprised Anton Media Group, News 12 Long Island, The Daily Mail, The Daily News, The Long Island Press, The New York Post, The New York Times, WABC Eyewitness News, WCBS New York, WCBS NewsRadio 880 FM, and WNBC New York.

Statistically, crime pervaded coverage in a majority of outlets. Nowhere was this more evident than in Uniondale, an unincorporated area of the Town of Hempstead (population 793,526, Census Bureau, 2020) that had the highest percentage of crime stories in the news audit. In this community, 51% of the total news coverage—26 of 51 articles and broadcasts—was crime-related over the six months of the audit. When Newsday was removed from the mix of outlets examined, crime coverage rose to 73% of stories on Uniondale, or 19 of 26. Meanwhile, no critical issues other than education were covered in the community.

Much of the Uniondale coverage came from five sources—Newsday, News 12, The Daily Mail, WABC Eyewitness News, and WNBC New York—with only a handful of stories from other outlets. Table Three gives a breakdown of crime coverage in Uniondale versus other reporting for each of the five outlets.

Table 3

Crime Stories by Outlet in Uniondale

Outlet Crime and
Police Stories
In Uniondale
Stories Other
Than Crime
Total Stories Crime As a Percentage of Coverage
News 12 5 1 6 83%
Daily Mail 4 1 5 80%
WABC 3 1 4 75%
WNBC 3 1 4 75%
Newsday 7 18 25 28%

 

In the five other communities within this study, crime as a percentage of coverage was as follows below. Reporting by Newsday, the two Heralds, and the Westbury Times/Nassau Illustrated newspaper was excluded from these figures.

  • Hempstead Village: 62%
  • Elmont: 60%
  • Westbury Village: 36%
  • Freeport Village: 25%
  • Roosevelt: 25%

Across all six communities, an average of 25% of Newsday stories was crime-related, reaching a high of 46% in Hempstead.

Crime comprised a significantly lower percentage of the two Heralds’ coverage in Elmont and Freeport when compared with the above media outlets’ reporting. In the Franklin Square-Elmont Herald, crime accounted for 7.3% of the total coverage, and in the Freeport Herald, 3.28%.

In March 2022, The Westbury Times became Nassau Illustrated, which no longer covered Westbury full-time, but rather mostly aggregated stories from papers throughout the newly reconstituted eight-edition Anton Media Group. Five Westbury Times/Nassau Illustrated stories were on Westbury itself during the six-month audit. Meanwhile, there was one story on a murder in Uniondale, one on a fatal drunken-driving crash in Uniondale, and one on a murder in Hempstead, despite neither of the two communities falling within the coverage areas of Anton Media newspapers, which are based mainly in upper-income, majority-White neighborhoods on Nassau County’s North Shore, often referred to as Long Island’s “Gold Coast,” or middle-class, majority-White areas on Nassau’s South Shore (see AntonNews.com).

Overall, crime comprised nearly a quarter of all coverage in the 14 media outlets, at 23.2%, or 109 of 469 stories.

Issue-oriented stories

At the outset of this study, a list of 11 critical community issues, or themes, was developed against which media coverage could be evaluated to determine which of them had received substantive coverage within the six communities. Of 16 respondents, nearly half—7.3—said the media had provided either no coverage or poor coverage on the 11 issues, with immigration, youth empowerment, and gender receiving the lowest average marks. Table Five provides the respondents’ mean ratings for the issues, from highest to lowest.

Table 4

Community-based Leaders’ Ratings of News Coverage

Issue Mean Score
Culture/Arts 1.8
Food/Nutrition 1.76
Police Reform 1.6
Education 1.56
Healthcare 1.56
Housing 1.38
LGBTQ+ Issues 1.27
Environment 1.13
Gender 1.07
Youth Empowerment 1.06
Immigration 0.88

 

Meanwhile, in a survey of 10 journalists who cover the six studied communities, education, the environment, and housing were reported to be the most frequently covered issues,   and LGBTQ+ issues, police reform, and gender were the least.

Table 5

Journalists’ Reported Frequency of News Coverage

Issue Mean Score
Education 4
Environment 3.44
Housing 3.44
Healthcare 3.38
Culture/Arts 3.20
Immigration 2.86
Youth Empowerment 2.63
Food/Nutrition 2.38
LGBTQ+ Issues 2.33
Police Reform 2.25
Gender 1.75

In the news audit, the one issue among the 11 to receive coverage of any significance was education—115 of 469 stories, or 24.5% of total reporting. However, 59% of these stories—or 68 of the total—appeared in the Franklin Square-Elmont and Freeport Heralds.

Table Seven below gives the total number of stories for each of the issues that appeared in the 14 outlets during the news audit. It should be pointed out that half of the culture and arts stories—15 of 30—were published or broadcast during one of two times—the week of Dr. Martin Luther King Jr.’s birthday on January 15 and in February, Black History Month.

Table 6

Stories Covered by Issue

Issue Total Number of Stories Percentage of Overall Coverage
Education 115 of 469 24.5
Culture/Arts 30 6.4
Healthcare 16 3.4
Housing 9 1.9
Environment 7 1.5
Youth Empowerment 6 1.3
Immigration 2 .42
Police Reform 2 .42
Food/Nutrition 1 .2
LGBTQ+ Issues 0 0
Gender 0 0

 

Fifty-six percent of Newsday’s coverage of the six communities (79 of 140 stories) was thematic, with one or more of the communities included in a quote, photo caption, and/or paragraph as part of regional coverage on a larger issue or feature, while 44% was episodic, focused on a single story in a particular neighborhood. Among the aggregated media, 12.7% was thematic (16 of 126 stories), while 87.3% was episodic. And among the two Heralds, 8.4% was thematic (17 of 203 stories), while 91.6% was episodic. It should be noted, though, that 99% of Freeport Herald stories were focused on the community, making it the most hyperlocal outlet in this study.

The many thematic stories found in Newsday’s coverage provided overviews of big-picture Long Island stories and thus did not hone in on the six studied communities with depth, while its episodic stories did, as did the overwhelming majority of the Heralds’ stories. A number of CBO leaders noted they were often called for a “quick” quote or statistic on a larger issue rather than a deeper report on their organizations and their constituencies. Meanwhile, the aggregated media’s stories were primarily episodic because many of them were breaking-news pieces that applied only to a specific community.

Headlines

The proclivity of news organizations to center crime, as seen most conspicuously in Uniondale, often caused the clustering effect described in the Literature Review, whereby a string of startling story headlines from competing outlets appeared in the news cycle within short timeframes. Below are two samplings of 2022 headlines on Uniondale:

  • “Police arrest 5th person in alleged MS-13 teen killing in Uniondale,” News 12, January 18.
  • “Long Island MS-13 murderer, 22, is charged over FOURTH killing of teen murdered in woods in 2016,” Daily Mail, January 20.
  • “LI MS-13 gang member sentenced for involvement in 4 separate killings,” WCBS News Radio, January 25.
  • “Second man charged in gang killing of LI teen,” Newsday, January 27.
  • “Police: 32-year-old fatally shot in Uniondale,” News 12, June 3.
  • “Man fatally shot on quiet Uniondale street, stunning neighbors,” WABC Eyewitness News, June 3.
  • “35 years for LI gang murder: Bloods member admitted string of violent crimes,” Newsday, June 18. 
Quotes and photos

After the US Supreme Court handed down a decision in June 2022 expanding the right to carry firearms outside the home across all 50 states, New York strengthened its background requirements to own and carry a handgun and enacted a measure prohibiting concealed-carry permit holders from taking their firearms into “sensitive” locations such as Times Square, schools, and bars (Office of Governor Hochul, 2022).

On May 23, 2022, in the lead-up to the Supreme Court’s decision, The New York Times published the story, “The Latest on the Supreme Court’s Ruling and the Senate’s Passage of a National Gun Safety Law” (Astor, 2022). This national story included a photo of an unidentified gun shop in Hempstead, which was not otherwise cited in the piece. The image showed 12 large guns hung on a wall, with an American flag in black and blue below them. The caption read, “Rifles on Thursday at a gun store in Hempstead, N.Y.”

On June 23, The Times published the story, “Hochul Pledges New Legislation After ‘Shocking’ Court Decision on Guns,” about the governor’s plan to call a special legislative session to enact the new laws (Bromwich et al., 2022). The story included a quote from a Uniondale gun shop owner, Andrew Chernoff, who supported the Supreme Court’s decision.

On June 24, The New York Post published a story, “Eric Adams Says Private NYC Businesses Can Restrict Guns” (Crane, 2022). A photo of an unidentified gun shop in Hempstead illustrated the story, even though the piece was on New York City, not Nassau County where Hempstead is located. The close-up image showed two sets of White men’s hands fingering a Combat Master handgun above a glass countertop, with more guns inside the cabinet below.

There was not, in fact, a gun shop in Hempstead, NY (Village of Hempstead) at the time of this study, though there was a firearms training academy in the community. There were six gun shops throughout the wider Town of Hempstead, five of which were in majority-White neighborhoods and the one in Uniondale.

Discussion

Regardless of why The New York Times and New York Post ran these Associated Press images of gun shops, the photographs may have left readers with the impression that the Village of Hempstead had a gun shop when it did not. Moreover, the use of the quote and photos may have given readers the sense that Hempstead and Uniondale, two largely Black and Brown communities located next to each other, are heavily armed. No predominately White communities were selected for the three stories, despite the presence of gun shops in nearby Albertson, Franklin Square, Hicksville, Levittown, Merrick, Mineola, New Hyde Park, Rockville Centre, and Wantagh. According to the Bureau of Alcohol, Tobacco, Firearms, and Explosives, New York had 1,785 licensed firearms dealers and pawn brokers at the time that this study was conducted (Stebbins, 2022), any one of which could have been chosen for a quote or photo to illustrate the above stories, but they were not.

Publishing quotes from and photos of guns shops in Black and Brown communities (correctly identified or not), without the use of similar imagery in White neighborhoods, suggests a form of implicit bias in their selection and could fuel long-held stereotypes of these areas as armed and potentially dangerous, as if the issue of gun safety were confined to them. Seemingly arbitrary editorial choices such as the above, when made repeatedly, could leave residents in communities of color feeling ignored and stereotyped, particularly when their voices are not heard and their issues are not covered with consistency, which leads us back to our research questions.

RQ1: How are the six largely Black and Brown communities at the center of Nassau County, NY, presented in news coverage?

The majority of community-based organization leaders within these six areas contended the news media focused heavily or nearly exclusively on crime within their neighborhoods, and those perceptions were largely borne out in the quantitative data, except in the case of the two community newspapers, the Franklin Square-Elmont Herald and the Freeport Herald. Further, our study demonstrated that Black and Brown people were often excluded from regional news media coverage, with critical issues rarely covered, if at all, the one exception being education. Meanwhile, two community media outlets provided more balanced coverage, with a wider array of issues addressed and, more particularly, local events and human-interest stories covered.

RQ2: How do community leaders within these areas think and feel about news reporting on their neighborhoods and constituencies?

There was strong agreement in the CBO leaders’ perceptions of and thoughts on coverage of their communities and their constituencies, both in the qualitative and quantitative data. It was particularly striking to see the agreement within the quantitative data. News media, the leaders contended, were either stereotyping them and/or ignoring them. Meanwhile, the journalists spoke about a lack of resources to cover these communities properly and/or a sense within these areas that CBO leaders and average citizens were reluctant to speak with the news media because of fears of misrepresentation.

RQ3: Do the leaders’ perceptions of news coverage align with actual media reports?

Based on our quantitative review of news coverage, it appears the CBO leaders’ perceptions of reporting on the six studied communities were largely accurate and represent a strong understanding of their media ecosystems. The leaders believed the news media centered crime in their areas, and that was to a great extent accurate, the two exceptions being the Franklin Square-Elmont and Freeport Heralds. We should note here, though, that even within the two communities with hyperlocal outlets, the overall percentage of crime coverage remained high at 60% in Elmont and 25% in Freeport. This was despite the relatively low percentage of crime reporting within the two Heralds.

RQ4: To what degree are the six communities excluded from the media, leaving them as potential news deserts, or information vacuums?

Regional media, particularly the broadcast outlets, often excluded the Black and Brown communities within this study from coverage other than crime reporting during the six months of our research. Newsday made a clear attempt to report stories other than crime but was often limited in such coverage to education. Moreover, a majority of its reporting was thematic, only including one of the six communities in a photo caption, quote, or paragraph instead of a full-fledged story. As well, one in four of its stories was crime related. Meanwhile, as noted, the two community news outlets within the study, the Franklin Square-Elmont and Freeport Heralds, covered a broader range of issues and events. Therefore, we conclude, at minimum four of the six communities—Hempstead, Uniondale, Roosevelt, and Westbury—could be considered suburban news deserts.

The community journalism model in crisis

The Franklin Square-Elmont and Freeport Heralds followed a community journalism philosophy and model, according to interviews with journalists from these publications. Crime made up a significantly lower percentage of overall coverage within the Franklin Square-Elmont and Freeport Heralds because these publications covered their assigned communities with regular, neighborhood-based reporting, thus addressing people’s Critical Information Needs, or at least working to do so, and providing context to the crime stories that were published. No community should be defined solely or primarily by the felonies and misdemeanors that occur within it. These newspapers followed that principle. Elmont and Freeport thus could be described as news oases by comparison to the four nearby deserts, despite the relatively high percentages of crime reporting on these two areas found in other outlets. Or perhaps it might be said community papers follow a different script (Tomkins, 1987) than that of larger regional news organizations, one less centered on that which might go wrong within a neighborhood and one more focused on that which goes right.

In today’s media landscape, however, smaller community outlets are fighting for survival in an increasingly competitive news ecosystem in which ever more people consume stories on social media, with less focus on their immediate neighborhoods (Vorhaus, 2020). At the same time, local media, once thought to be immune to the type of skeptical questioning by the public that national and regional outlets have long faced, are increasingly vulnerable to the same deficits in people’s trust as seen with larger media (Sands, 2019). And Robinson (2014) points out that communities, once defined by location, have become porous in digital spaces. Many people no longer define themselves first and foremost by where they were born and where they live, though these remain important elements of community identity, but they also associate themselves with shared ethnic, professional, or ideological groups, as well as common causes (Hatcher & Reader, 2012). Though people might be closely connected to their local neighborhoods, they are becoming more tied to global online networks that pull them outside their geographic boundaries. Already-small community publications, therefore, may only become smaller—and fewer in number—in the future. The US now loses two newspapers per week, most of them local outlets (Fischer, 2022; Karter, 2022).

As shown in this study, though, community-based media organizations, where they exist, serve as key information providers for communities of color that have traditionally been portrayed in mainstream media as crime plagued and poverty stricken. Community newspapers and TV and radio stations often provide context by showing residents for who they are, many times with a focus on the good.

Conclusion

To understand and properly report on Black and Brown neighborhoods, journalists need the support and time to be on the ground in these places—not in their offices or homes communicating with the public via email and phone. As Babz Rawls Ivy, editor-in-chief of the Black-owned newspaper Inner-City News, in New Haven, Connecticut, told the Poynter Institute for a February 2023 article:

“I’m in community. [Residents] know me, and they trust us because I’m in community, because I go to their events . . . Don’t show up just for the tragedy. Don’t show up just for the shootings and the trauma. Show up for the celebratory things” (Chan, 2023, The Power of Being Present, para(s). 2 & 5).

Here, we must acknowledge the indelible mark that Black-owned and -operated newspapers, often referred to as the “Black press,” have made in not only covering and giving voice to communities of color dating back to America’s first Black-owned and -operated newspaper—Freedom’s Journal, founded in 1827—but also in shaping American history and democracy (Nelson, 1999). The Black press, which has practiced community journalism since its inception, was instrumental in providing for the Critical Information Needs of the formerly enslaved in the years and decades of the Reconstruction Era following the Civil War (1865-77), in bringing about the Great Migration of southern Black people to northern cities in the early part of the 20th century, and in igniting the Civil Rights Era of the 1950s and 1960s (Nelson, 1999). However, the Black press, like most all community press, has steadily declined in influence since the 1960s and ’70s (Nelson, 1999), leaving many communities stereotyped and starved for information.

News media funders such as the John S. and James L. Knight Foundation, the Democracy Fund, and the Google News Initiative would do well to focus their efforts to sustain journalism on supporting and expanding community outlets, the base of the US media ecosystem, in particular the Black press and other “ethnic media,” including the Hispanic press, the Native American press, the Asian press, and others. Within community-based news media, audiences find a counterbalance, a counternarrative, to provide context to the sensationalized crime coverage that too often defines communities of color. The essential mission of such hyperlocal media is to show communities in their true form, beyond the tragedies that often frame Black and Brown neighborhoods in larger news outlets.

 Study limitations

Our study did not include majority-White communities for comparison to determine how they might be treated by the media, which was a limitation. In recent years, a number of news organizations have reported extensively on the many forms of systemic racism within American society. If this project could determine definitively that majority-White communities received preferential treatment in the news, without the heavy focus on crime coverage and with their critical issues covered, then it could indicate potential bias, possibly even a form of structural racism, within the media on Long Island and perhaps beyond. As well, it should be noted that a new newspaper, the Uniondale Herald, was opened on May 18, 2023, after this study was completed; therefore, it was not included in our findings.

Next steps

The next step in this project would be to conduct a similar mixed-methods study of surrounding majority-White communities, as well as to extend the study of Black and Brown areas to neighboring Suffolk County to gauge the repeatability of this project’s findings. From there, it would be a matter of continuing to expand the number of sampled communities, examining other regions of the country.

References

About the Authors

Scott A. Brinton is an assistant professor of journalism, media studies and public relations at Hofstra University’s Lawrence Herbert School of Communication. He received his MA from Columbia University, Teachers College, and he is an MA candidate, at the  University of Missouri School of Journalism at Columbia

Aashish Kumar is a professor of television and immersive media at Hofstra University’s Lawrence Herbert School of Communication. He received his MFA from Brooklyn College and has an MS from  Indiana State and an MA Delhi University.

Mario A. Murillo is the vice dean and professor of radio journalism, media studies and Latin American studies at Hofstra University’s Lawrence Herbert School of Communication. He received his MA from New York University.

Conflict of interest statement

The study’s lead author, Scott Brinton, was formerly executive editor of Herald Community Newspapers, parent company of the Franklin Square-Elmont and Freeport Heralds. He was no longer employed by the Herald at the time of this study, and he did not have, nor does he have now, any financial or other interest in his former company. Rather, he was, and is now, a full-time Hofstra University journalism professor. Otherwise, there were no other potential conflicts of interest.

Categories
Community Journalism Journal Issue 1 Volume 9

Positive Solutions – Digital Storytelling for Social Awareness: Using Technology to Inspire

Abstract

There is much research looking at the negative aspects of media. There are studies addressing social concerns about the impact of media on how people define themselves, success, society, government and many other areas.

There has long been concern that a steady diet of negative news has contributed towards public disillusionment. Seeing images on the news night after night could lend itself to a learned world view far more negative than the world is in reality.

If this is true and negative media creates feelings of disillusionment and despair, then it would make sense that positive media should do the opposite-this was worth a try. Through research considering Interactive Documentary, Constructive/Solutions Journalism and Social Media, this paper looks at this idea.

Introduction

As media changes in the digital age, it is also important to look at story structure and how that is changing the ways in which stories are told.  The shift in audience metrics from “exposure” to “engagement” offers important opportunities for makers to think about different ways of communicating a message.  Different communication paths containing the message, or story, can be structured in what could be describe as “micro-narratives”—small narrative units that, like Legos, can be disaggregated and reconfigured in various ways (Uricchio,2015). This is where interactive documentary/storytelling come into play.

“If the growth of interactive documentary does anything, I think it will open our eyes to the hundreds of possibilities of telling stories in original ways, and re-defining what a story is, what an audience is, and what a maker is.” Gerry Flahive, National Film Board of Canada.

There are two journalism models considered for this research. Solutions journalism is a practice that looks at reporting on how people are doing better and adaptive responses that people can learn from.  Constructive journalism is described by Seán Dagan Wood as “a publication that shines a light on innovation, kindness, co-operation and the ways people are working to create solutions to the problems facing society.” Both of these styles use positivity to increase reader engagement.

This research examines the idea that creating positive solutions-based digital stories can enhance the narrative for social awareness. This research was done using an interactive web-based project entitled Each Others Shoulders. These techniques can be used in many aspects of journalism and storytelling.  Using digital and social media to enhance stories is becoming the norm.  Organizations such as community journalism, collaborative media, participatory journalism, democratic journalism, street journalism and social change organizations can all benefit from this research.

The Project

The Each Others Shoulders interactive is a site about women.  Women who have made the journey a little bit easier for others. It looks at the positive impact women have had on the world through the eyes of other women.  Users are asked to “share a story” of a woman who made a difference in their lives.  This can be someone they personally know or a historical or public figure who helped them be a better woman in some way.

Each Others Shoulders was initially set up on WordPress, a blog posting website This project began a few months prior to the first Women’s March on Washington, January 21, 2017. Although there was much negativity among women concerning the election of Donald Trump, this site dedicated to keeping the conversation positive.

As part of the project, open sourced, or approved existing video was re-edited to add to both the Inspirational Women and History sections of the project.

Figure 1: Each Others Shoulders website.

Methodology

A project was created to allow participants to share stories that would make a positive impact on a social cause. Social awareness is defined by the Collaborative for Academic, Social, and Emotional Learning as, “the ability to take the perspective of and empathize with others, including those from diverse backgrounds and cultures.”  Although social awareness was the main goal of this experiment, social change was looked at as a mark of success.  Social Change goes further in transforming a culture along with behaviors and social structure(Vago, 2004).

To best understand how to use digital media for social awareness the Ripple Strategies were used as a measurement. Ripple Strategies is a full-service communications agency that designs and implements media campaigns to accelerate positive social change (Ripple, 2018).

Ripple gives 3 suggestions to begin creating media for social change:

  • Establish Authority:
    • developing credible content- tell a good, true story
    • fostering credible relationships- credible, relevant experts and trusted
    • preparing credible responses- be proactive and to keep control of your messaging
  • Ignite Conversations and Change:
    • telling memorable stories
    • AIDA conversion funnel, which shows the progression a person makes from initially hearing about an issue to taking-action. The conversion funnel involves four sequential steps: Awareness, Interest, Desire, and Action (AIDA).
  • Measuring Impact
    • Online Analytics
    • Likes, Follows

Three areas of consideration were used for this project:

  • Interactive documentary
    • An interactive documentary, or multimedia documentary is a is considered non-fictional storytelling that not only uses video, audio, photographic, but also applies full complement of multimedia tools. These tools allow the user(watcher, listener, doer) to control or modify the journey as the go (Kim, 2014). This can happen in many ways; comment, like, share, add are all available in interactive documentary.
    • Using:
      • Unique and original footage
      • Aggregated footage from the Women’s March on Washington and organizations
      • Existing open-sourced media
      • Participatory media

For a project to be considered an Interactive Documentary for Social Change it must create social awareness, civic engagement and ultimately social change.

  • Constructive/Solutions Journalism
    • Solutions journalism is an approach to news reporting that focuses on the responses to social issues as well as the problems themselves. Solutions stories, anchored in credible evidence, explain how and why responses are working, or not working. Constructive journalism works alongside Solutions Journalism using positive, solutions-focused storytelling for community engagement. These types of journalism were created in response to the increase in negative, tabloidism and fake news in the new media.
  • Social Awareness through Social Media
    • Social awareness, can be defined as consciousness shared by different individuals within a society. We will look at using social media to create awareness of the problems within a society or a community.

Objectives

The objectives are to use the tools of technology to; film and edit short, meaningful segments and aggregate already existing media, to create the story.  The story will shed positive light on the social cause. This media will be shared through a social media campaign and interaction through blogging, to create an audience and effect social awareness.

With so much emphasis on the negativity in media, specifically when attached to social causes (Black Lives Matter, Trump Election) this paper will examine if positive interactive media alone can make a difference in creating social awareness.

This research considers the impact that positive interactive media combined with interactive documentary can create an awareness in a social justice situation.  The objectives were to use the tools of technology to; film and edit short, meaningful segments and aggregate already existing media, to create the story.  The story shed positive light on the social cause. This media was shared through a social media campaign and interaction through blogging, to create an audience and effect social awareness.

Analytics were used to measure citizen engagement in the cause and interaction data will be collected to determine social awareness and change.

This research worked around the experiment, Each Others Shoulders, an online interactive website which looked at the positive impact women have had on the world and share that as a way of advancing the cause.

Literature Review

“Interactive media/documentary/storytelling combined with the use of interactive and social media tools create the stage, audience and actors that are needed to bring about social awareness, engagement and change. In theory, if this is done in a positive way it will create an audience and interaction that is positive as well” (Cardillo, 2018). Interactive media/documentary is considered non-fictional storytelling that not only uses video, audio, photographic, but also applies full complement of multimedia tools. These tools allow the user (watcher, listener, doer) to control or modify the journey as the go (Kim, 2014).

This project combined Interactive documentary with Solutions/Constructive Journalism and Social Media to share a story and find results.

  • The Interactive Documentary:
    • Interactive and Cross-media innovations have created a new model of communication that can go in many directions, where audiences can both consume and produce in the social activist setting (Whiteman, 2003).  By 2005, more possibilities grew for online participation. The introduction of peer-to-peer broadcasting, largely influenced by YouTube created ever-expanding possibilities for social networking and change. Sites like Facebook continue to add to social networking possibilities. Web 2.0 has created a truly unique opportunity to explore International communities (Miller, 2009).

New interactive tools allow the viewer to take on a collaborative role as creator. When the viewer is encouraged to add their voice to a project, it enhances the community and welcomes others to do the same. This type of interactivity allows the user to become intimately involved with the project and the social cause.

Documentary filmmakers have been producing commentaries concerning the world’s marginalized people and places in an effort to shed light on the problems and help create social movements to effect change for the future (Moyano, 2011).   New technologies are now in place that can elevate this light to a much greater audience, through the use of interactive storytelling and multi-media platforms.

  • Constructive/Solutiouns Journalism:
    • Journalism today is so focused on highlighting problems; it often misses opportunities to tell the many stories about how society is responding effectively to those problems. Looking at the positive, solution-based side of the story can bring about forward moving conversation and involvement.
  • Solutions Journalism:
    • “Journalism’s historical approach is to spotlight social problems in order to spur reform, exposing wrongdoing or generating awareness — or outrage — about injustice, neglect or hidden threats. This “watchdog” role is critical to the vitality of democratic society. But we believe it’s also insufficient, because it fails to capture and circulate some of the most essential information that society needs to understand and solve its problems” (Reeves, 2017,1).

Constructive Journalism is a method of journalism that includes rigorous, compelling reporting that includes positive and solution-focused elements in order to empower audiences and present a fuller picture of truth, while upholding journalism’s core functions and ethics. Constructive Journalism was founded in 2014 by Sean Wood and Danielle Batista in London(Constructive Journalism Project, n.d.).

These types of journalism/storytelling can, not only, engage and empower people as consumers of media but, more importantly, as actors in the solutions.

The University of Pennsylvania did a study where they looked at several hundred New York Times articles to determine the type of news media consumers/users choose to share.  The results were overwhelming in favor of positive news. The Times’ John Tierney, describing the research. “The more positive an article, the more likely it was to be shared” (Tierney, 2013).

  • Social Media for Social Awareness:

According to Dovey (2014), the content of the blog world, Facebook, Twitter, Instagram or Flickr are all real, journalistic, and expressive and this is what interactive storytelling encompasses. These social media outlets are living documentaries for those who create them. New tools for collaboration and sharing in social media platforms build a participatory culture that creates the formation of groups with common views and goals (Jenkins 2006).  (Social) media plays an important rold in molding society and spreading awareness in important events. It is the best tool for spearding social awareness(Dwivedi & Pandey, 2013).

Analysis

The project, Each Others Shoulders is an interactive site about women. The format was set up in the style of Interactive Documentary and used Solutions/Constructive Journalism techniques as a basis.  Interactive Documentary uses short form(micro-documentary) clips to engage users to become involved with the cause.  Each Others Shoulders invited users to upload video, still photos and written stories to the site in order to engage the audience.  These additions also added to the story to make Each Others Shoulders a living document.  Constructive/Solutions Journalsim was used by applying positive techniques to the process and production in an effort to create productive and engaging coverage.

Users are asked to “share a story” of a woman who made a positive difference in their lives.  This can be someone they personally know or a historical or public figure who helped them be a better woman in some way.

The submission page states:

This is where Each Others Shoulders becomes an interactive, participatory, living documentary.

Please share a story about a woman who has influenced, inspired or changed you in some way.  This woman can be someone you personally know who is not “famous”(or known to the rest of us-yet), or she can be an historical or public woman who inspires you.

Please share a story, a photo, a video or audio recording…anything that allows us to know this woman better.  The more women we learn about the better we become.  We stand on each others shoulders.

In order to create a simple way to collect the Submit a Story information, Wix.com was used to create a small website with the Grabimo application for story collection.  “Grabimo is an application that allows you to collect, manage, and publish stories in multimedia format: Video, Audio, Photo, and Text” (Grabimo, 2018).

Figure 2: Submission Page

When considering the Ripple Strategies and social media for social awareness, there were three areas in the project where social media made a difference in awareness.

Establishing authority: the site, along with the Facebook page, was able to create credible content while fostering credible relationships. Great care was taken in preparing credible responses to comments and posts at all times. As this project started with the beginning of plans for the Women’s March and was quickly picked up and carried by those organizers, on their social media, there was immediate establishing of authority.

Figure 3: Response Page of Site

Igniting conversations: This was challenging at first. Getting people involved to submit stories and comments was the most difficult part. Likes, follows and shares were the most common with comments building as the March drew near.  In the few weeks prior to the march, as women were preparing for their journey, the story and photo submissions began to upload. Also, during and soon after the march the site continued to get engagement. One issue that began to occur was that the “positive” nature of the conversation began to wane as the inauguration of Donald Trump coincided with the Women’s March.  As we continued to only put out positive media the comments began to become more negative.

Measuring impact: This was done through analytics. An early post about the Women’s March on Washington entitled, “Why I Will March: A Bi-Partisan Approach received over 1500 hits and 130 shares in less than two weeks, using only Facebook as a channel.  This remained consistent from late November until the end of January (the march was on January 21, 2017). The Women’s March organizers continued to share our posts and women continued to share their stories and photos.  We received many photos and news stories on how women were preparing for the march.  The march dominated the site.  We continued to upload positive stories about women who were making a difference in the world but the uploads continued to center around the march, with a few exceptions of women who uploaded stories of female heroes in their lives.

Figure 4: Post on Facebook

This project continued for a few months after the Women’s March on Washington and proceeded to create numbers in the analytics with user interested in the cause of women’s rights. In a matter of approximately four months’ time the site drew in 3634 views with 2743 visitors.

Figure 5: Analytics on WordPress

Facebook gave this project the biggest boost which funneled traffic to the Each Others Shoulders site.

Figure 6: Analytics on Facebook

On Twitter we used the hashtag: #eachothersshoulders. Twitter worked well for story aggregation in that we could see who was using the hashtag and contact that user to get permission for their story and ask if they wanted to share.

A digital mini-documentary narrative video was made and sent out through social media soon after the march in order to keep the conversation going. This surprisingly received little to know coverage.  Once the march was over, although we continued to reach out on social media the interest waned. One hypothesis is that it was over three minutes and that is too long for social media users to decide to click on and stay.  Also, the site had no immediate or long-term gratification.

Figure 8: Mini-documentary

Is Social Awareness enough?  Or does there need to be Social Change for success?

Results

Deciding to delineate this paper as Positive Solutions- Digital Media Storytelling for Social Awareness rather than committing to Social Change opened up many questions for this researcher.  The thought process was to consider Positive Solutions Digital Media Storytelling in a way that it would begin a conversation that would help causes to make users more socially aware.  The problem lies in how this plays out in social media and what success looks like.

Considering the idea that visuals help us to learn and act, along with constructive/solutions journalism and interactive documentary, this paper looked at how we can create a social change environment by creating a positive campaign and asking for interaction.

For the most part the campaign stayed positive, with the only negativity coming from user comments about the election of Donald Trump.  The use of social media as a tool for social good has its strengths and challenges.  The strengths are that if the message is both timely, short and conveniently placed it will get large numbers.  But once the timeliness wares off there is little to no interaction, as there needs to be some kind of immediate gratification.  The creator would need to continually work to keep the campaign alive in order to have consistent interaction.

Also, there is strong evidence that users prefer to like and share more than comment.  And asking them to engage by adding content is difficult to achieve.  More research is needed in the area of how to keep consistent engagement for causes.  Although this site never asked for money, only time and effort, it was still difficult to get users to engage at that level.  If a set of procedures could be developed that would help to prolong engagement, this would benefit all social causes in the future.

When creating an Interactive Documentary for Social Change project there are three things that need to occur:

  • First the project must create social awareness, which this project did.
  • Next the project must create civic engagement, which this project also did, to some extent.
  • And the last piece to the puzzle is that the project needs to create social change.

Did change occur?

  • This is the piece of the puzzle that will be looked at in future work.
  • Does the cause campaign need to have a “finish” in order to be successful?
  • Is the project a success because it made people stop and get involved or did there need to be a greater outcome in order for success to be apparent?
  • What does change look like? 

Conclusion

There is much research looking at the negative aspects of media. This paper looked at what might happen using Interactive Documentary, Constructive/Solutions Journalism and Social media to tell a positive story. Each Others Shoulders was able to create social engagement for a short time.

These techniques can be used in many aspects of journalism and storytelling.  Using digital and social media to enhance stories is becoming the norm.  Organizations such as community journalism, collaborative media, participatory journalism, democratic journalism, street journalism and social change organizations can all benefit from this research.

Now more research needs to be done to find out how to keep the audience and create social change. There are so many amazing causes in this world that people can become involved with, we just have to find ways, other than like, share and comment to get people to act.

References

About the Author

Dr. Susan Cardillo, Assistant Professor of Digital Media and Journalism at the University of Hartford focuses her tenure work on Interactive/Micro Documentary for Social Awareness and Change. She is currently in post-production with Campus ReBoot, a crowd-sourced, interactive and collaborative documentary about College during Covid19. She can be reached at scardillo@hartford.edu

Categories
Community Journalism Journal Issue 1 Volume 9

Who/What/Where Is The Local “Us”?: The reciprocation between proximity, feelings of closeness and shared interests in relation with the local press.

While today’s press is undergoing change, intersecting regions, it is important not to overlook the readers – who is the local “us”? This paper investigates how readers generate the relational sense of an “us” in a locality by engaging with the press. The study offers a framework built around three key dynamic concepts: proximity, feelings of closeness, and shared interests – which readers form clusters around, thereby reinforcing the notion of an “us.” Furthermore, local journalists strengthen the notion of an “us” by addressing the readers as a single collective with common features.

Introduction

In today’s changing media climate, newspapers are concerned with issues of increased transmediality, how to retain and increase circulation figures, sell advertising space, and keep distributing papers in their established areas. In this context, it is important not to overlook the readers. What do they engage with? Who comprises “us”1 in a locality?
This paper aims to identify the dynamics around who reads local newspapers and how the readers identify themselves, as well as who the journalists and editors are targeting their content at. This paper focuses on shared associations, intersubjectivity, and engagement in a local vicinity which – together with the local newspaper – may enable readers to perceive themselves as part of something bigger. By sharing their understandings and feelings about what is reported in the newspapers, readers can construct a sense of “us” in interrelation with their locality.

This paper investigates if and how this “us” is formed, what the dynamics and dimensions of this are, and the clusters that readers create around themselves and those who share common characteristics. Furthermore, this includes journalists’ and editors’ viewpoints of these factors.
This paper investigates how the readers share intersubjectivity, association, and engagement through their local press and, thereby, become part of a cluster with shared features, to create a common “us”. We assert that this identity formation in community settings is dynamic and variable along three dimensions: proximity, feelings of closeness, and shared interests – which each require some kind of mediation. These concepts will be explained further later on in this paper, but to summarize it. Proximity, in this context, solely focuses on the sense of geographic or physical nearness. While feelings of closeness focuses on the sense of relational or emotional nearness. Shared interests, focuses around issues or concerns between people who share a proximity or an affectional nearness.

The context: RegPress and Sweden

This paper was produced by the RegPress project team, which investigated what the regional means in a global media culture, in the context of southern Sweden. With the main research question: “What is the role and value of regional media in a global media age?”
RegPress was a cooperative project between Linnaeus University, Sweden; Newcastle University, UK; FOJO2 (Sweden’s leading media development center for professional journalists); and the Barometern Foundation.3
Sweden has some of the highest newspaper readerships in the world, along with state subsidies for the media.4 There are healthy regional and local de-centralized papers. Today, though, local newspapers are facing several new challenges, such as increasing print, broadcast and online media transmediality, declining circulation figures, and difficulties selling advertising space. However, in later years it has proven difficult to provide a complete measure of circulation since some of the largest newspapers have left the common measurement system.
According to Media Landscapes – Expert analyses of the state of media5 there are about 55 percent who read a subscribed morning paper on an average day in Sweden, but this does not show the general household coverage.
The information which follows below in this section is gathered from the TS Media6 website, Kantar Sifo 7 website and the Nordicom website.8
RegPress’s research area comprised the counties of Kalmar (population 237,027), Kronoberg (190,916), and Blekinge (155,733), and the west coast region around Borås (108,083).9 These areas have been well-served by the press for a long period of time dating back to 1841;10 along with a dominant and successful media group that has experienced a low decline of circulation and in some cases even a rise in readership numbers. In these areas, there are about 84 newspapers, including daily press, free newspapers, and newspapers which exist solely on the web. In each area, one paper dominates (circulation-wise), and commonly a secondary paper holds a prominent position. All of the newspapers below have a high subscription level (90 % or above) seen to those who buy the paper.
The main newspapers and their household coverage are:
– Barometern Oskarshamns-Tidningen (54%, 2019)
– Smålandsposten (54%, 2019)
– Blekinge Läns Tidning (50%, 2019)
– Borås Tidning (43.9%, 2016; last updated information)

Each newspaper has a strong local attachment, focusing particularly on its immediate vicinity (nearby towns and cities). Our desk research11 revealed that the local newspapers cover a range of topics, including urban development, events, healthcare, sport, and culture, complemented with broader domestic and international news.
Figures from the SOM Institute show that the subscription rates nationally are in decline, in the 1990s, 81% of the respondents had a daily newspaper subscription, 2014 it was 57 percent, and today 55 %. However, most people in this region still use printed newspapers as their main source of news.13
When it comes to the area’s homogeneity and socioeconomics, there are more similarities than differences. All of the areas have close to half/half male/female population, the greatest variation was 49% to 51%. Kalmar County and Blekinge County have a somewhat older population than the other areas, while the area around Borås has the youngest population.
In regards to secondary education, the areas had a slightly higher percentage (48%) than the national average (47%).
Secondary education:
– Kalmar County (51%)
– Blekinge County (48%)
– Kronoberg County (48%)
– The west coast region around Borås (45%)

However, in regards of post-secondary education, it was slightly lower than the national average (40%). Whilst here it differed between 32% (Kalmar County) to 39% (The Borås area).
Professions, political affiliations, and wages, were all similar in these areas.

Conceptualizing the reader

This paper seeks to understand how geographically-situated newspapers connect with readers in specific localities. Through this, there has also been an increased sense of community in relation to how geographically-situated newspapers connect with readers in specific localities (Hess, 2013). This investigates if and how shared associations and intersubjectivities are formed within the locales and regions covered by local newspapers.
There are efforts today by the press to explore local imagined societies and community traditions to receive and reinforce coherence from the readers (Wenzel, 2019).

It has been established that local media use individual as well as community factors when it comes to constructing the news, which can lead to community participation and solidarity within the community (Paek et al.). Which increases the likelihood of a sense of community with common ties between the readers, a perception of a shared community. Discussions have however been made during later years if this is reinforced by addressing the readers as part of an “us” or a “me.” There have been tendencies which show a shift from “we” to “me” in the construction of journalism (Conboy & Steel, 2010). As people are most concerned with aspects close to themselves.
The conceptual framework we devised to investigate this derives from three aspects:

  • Proximity, the sense of geographic or physical nearness,
  • Feelings of closeness, the sense of relational or emotional nearness,
  • Shared interests, around issues, or concerns where there is an affectional nearness.

These dimensions are interrelated with the notions of community, the local, and local journalism; which are all valuable in order to conceptualize and analyze our data. These concepts are discussed below.

Senses of community

The notion of interpreted senses of an relational and abstract “us” with familiar features has commonly been investigated through the lens of the word “community.” However, the notion of community is difficult to conceptualize, because it lacks any specific analytical characteristics (Hess, 2013).

Scholars and industry are yet to agree on a universal definition to describe small commercial newspapers and they are most commonly referred to as “community media”, “country newspapers”, “rural/regional” or the “local” press (Hess, 2013).

The terms “communities” and “local communities” have frequently been used when discussing journalism in local settings. In more recent research, however, these terms have proven problematic for describing the complexity of a local setting (Hess & Waller, 2013), and the ways that people engage with each other and the media. Hess & Waller (2013) assert that “community” is a layman’s term which lacks analytical clarity. Nonetheless, the concept of community has been preeminent in discussions around newspapers.
Issues around the theoretical concept of “community” have mainly been discussed in terms of newspapers’ online ventures and globalization trends (Hess & Waller, 2017). Hess (2013) offers the term “geo-social” as an alternative to “community,” as it derives from a “sense of place,” geography, space and flows. In understanding our data, we acknowledge the importance of a relational sense of place as well as an actual geographic space, which emerges through the dynamic dimensions of proximity, feelings of closeness, and shared interests. Each of these concepts is discussed in the findings and discussion sections of this paper. The areas we have chosen to look at are served by newspapers which focus on smaller towns and regions, where community newspapers provide connotations of familiarity, shared interests, and collectivity, as well as special interest groups, common values, and links to certain geographic areas (Hess & Waller, 2013).

Based on the notions of constructed communities, there are other aspects to consider as well, particularly from a sociological perspective, where the concept still is prominent (Goe & Noonan, 2007). This is relevant in order to understand shared associations and how the sense of a mutual “us” is created in local proximity.
The idea of community has been around for a long time and is derived from developments of society structures, where secluded rural localities of homogenous social groups developed into urban societies, alongside the issues that affected them as a group interacting in that context (Tichenor et al., 1980). Most areas are not isolated in that way today, because of the changes brought about by globalization, technology, and infrastructure developments.
Nevertheless, certain issues still affect people living in close proximity to each other. One key aspect that enhances a sense of community is the physical environment which enables and/or enhances opportunities for interaction, such as walkable streets (French et al., 2014). However, local newspapers could also be perceived as tangible factors that are shared and discussed by people who live in close proximity to each other.

One thing that has not changed since the days of relatively secluded communities is the fact that everybody is constantly interpreting the world around us. This is something we all do on a daily basis, constructing and reconstructing our impressions. Through these subjective practices, people create intersubjective interplays and, thus, a shared world (Berger, 1991).
Intersubjectivity develops through continuous interactions so that, through interrelation with society, the perceived reality is formed and reinforced through social processes and institutions (Berger & Luckmann, 1991). Journalism and local newspapers can be seen as one such institution (Wahl-Jorgensen & Hanitzsch, 2009) that helps to form a proximity-based intersubjectivity.

It is the journalists’ stories that construct and maintain our shared realities. Because of this, news can become a singularly important form of social glue; our consumption of stories about current events large and small binds us
together in an “imagined community” of co-readers (Wahl-Jorgensen & Hanitzsch, 2009).

Therefore, earlier research has concluded that the world we all perceive and share an intersubjectivity of is, in fact, constructed through our interactions with each other (in close surroundings) and our interrelations with wider society, which are reinforced through institutions such as the local news media. However, in order to understand how local newspapers connect with people at a regional level, it is important to examine how the readers perceive this connection – for example, which issues they share an affinity with. This is conceptualized through the dimensions of proximity, feelings of closeness, and shared interests, to further investigate how the sense of connection is enacted within a local setting.
From a sociological perspective, the concept of community is twofold – including both a common physical and geographic area – for instance, the area where people live or work – and the characteristics of the social relationships people form with each other (Geo & Noonan, 2007). In addition, it has been recognized that community is based on a specific place, with Tönnies and Harris (2001) asserting that community centers around a geographic area and the people who live there, in close proximity to each other (Tönnies & Harries, 2001). Both of these matters are discussed in this paper. Firstly, our study takes place in a specific geographic area, where many of the people we interviewed lived and worked within that same area. Secondly, the relationships they form with others – as mentioned above, their constructed reality – is formed through their interrelations with others and society, including the media.

In 1955 Hillery (1955) pinpointed three key aspects that had been identified through previous research into community, defining it as a group of people who:
– engage in social interactions,
– have ties to a geographic area,
– have ties to each other (like lifestyle, culture, work, beliefs, interests, or more loose ties).

This overview shows that there has been continuous discussion among sociologists about what the concept means and entails. However, “community” can be summed up as a geographic space, a social network, and a type of relationship (Day, 2006). We are aware that a sense of space cannot solely be centered on a geographic space.
Flows within the digital world must also be taken into consideration when discussing community (Hess & Waller, 2013) since many people engage in the digital sphere as well as the non-digital aspects of life. For instance, individuals who no longer live in the geographic proximity that a local newspaper covers may still feel a connection to that place, so engage with the news through a digital platform (Robinson, 2015). This is something we will investigate further in our findings and discussion, particularly in regard to the conceptual dimension “feelings of closeness.”

Senses of the “local” and local journalism

This paper aims to contribute to the debate about geographically-situated newspapers and the relationship between those who read it and the area it is circulated in. It is therefore crucial to understand what comprises a sense of the “local.” Since journalists in the local proximity is not just watchers of the community, but a part of it (Batsell, 2015).
It has been argued that “local”, as in local media, is another ambiguous and problematic term, like “community”; because vast amounts of local media today are only really local in name, being actually based at a central point somewhere outside the immediate area (Hess & Waller, 2017). However, in this paper, local newspapers are identified as news providers that serve a specific geographic area (not nationally) and exist in that locality, are regularly circulated, and contain news and information which meets the definitions used in Key concepts in journalism studies (Franklin, 2005).

Local media has been identified as a tool to emphasize the connection between people, and as a platform to express matters of importance for the population of an area (Hess &Waller, 2017; Franklin, 2005; Lauterer, 2006). The local news media try to attract the people who live within a specific area, by providing them with news which is relevant to that group. People who live in small towns and rural areas depend on their local paper to connect with each other and the locality (Lauterer, 2006). To create this sense of community – both from a sociological and a media perspective, as discussed above – the newspapers attempt to target their content at a specific group and, through that practice, assist in shaping and creating a sense of “us-ness,” a shared intersubjectivity, associations, and engagement, within the local vicinity.

The local and regional press play a dual role in their localities. Firstly, they are actors in the life of the local area. Secondly, they co-create a sense of the local and regional. Local and regional press is an under-researched area (Hanusch, 2015), so this study makes an important contribution to the knowledge of local media and its relation to the public, the public’s relation to local media, and through this, to each other.

We argue that the conceptual dimensions we introduced at the beginning of this paper – proximity, feelings of closeness and shared interests – are dynamic and change during the course of reporting news. Different readers are interested in different kinds of news.

Earlier research has established that journalism has a role to play in communities (here defined as people who live in close proximity to each other and share (at least partly) interests and values) (Goe & Noonan, 2007). This consists of informing the public, reporting citizens and their representatives about matters of public interest, and leading advocacy and debate (Bartzen Culver, 2014). Local press is rooted within the lived experience of those who live close by in the locality, which helps in constructing their realities (Howley, 2005). Readers who feel a connection to news stories or a part of the locality that the stories affect believe that the news affects them and has meaning for them (Hartley, 2009).
Hatcher and Haavik (2015) found that Norwegian local journalists’ news values depended on their relationships with the community and their place as members of the community. This concurs with research conducted in the mid-1900s (Janowitz, 1951), which proclaimed that press in a community setting acts as a system that aims to maintain a consensus based on common values.

“Proximity” is a key term in this paper. This includes news and events which are geographically close to the readers and so are seen as important and valuable for both readers and journalists. Moreover, proximity can be perceived in an emotional sense as well (Hess & Waller, 2013).

Research has shown (Hatcher and Haavik, 2015; Yamamoto, 2011; Hartley, 2009) that people who read a local newspaper feel a connection to the locality, so local newspapers are one important way to engage with the community. In this paper, we argue that there is a connection between attachment, involvement, and participation in a community, and reading the local newspaper. There is a sense of social coherence in the area that is covered by a newspaper and is defined by that. The locality shares common values, which support social networks and help to form a collective identity (Yamamoto, 2011). This brings us back to our study’s key research questions – who comprises “us” in the local setting? How is the sense of “us-ness” formed?

Methodology

This research applies a mixed methods research design, which offers a complementary pluralistic strategy (Johnson & Onwuegbuzie, 2004). The data is based upon empirical data obtained from 65 semi-structured interviews intersecting these three regions in South East and South West Sweden, involving 9,413 survey respondents, 8 focus groups, and 9 elite/expert interviews (with journalists and editors), during 2016.

This study mainly used snowball sampling when it comes to the semi-structured interviews (across our regions), since this enabled us to gain more respondents through the potential sample members (Everitt, 2002). The survey14 covered all three regions (with some additional respondents living outside them) and was distributed by Linnaeus University and Gota Media.15 The content of the survey was designed upon the information gathered by the qualitative interviews with readers. The survey consisted of an online questionnaire which asked newspaper readers about their media use, as well as their socioeconomic circumstances, to ensure a diversity of respondents. The survey provides descriptive statistics (Ostle, 2012) in our empirical data.
This paper discusses data from reader interviews, surveys and interviews with journalists and editors, not from the focus groups.

Findings

General trends. The data confirmed that most respondents read their local newspapers (about 96 percent), while only 43% read the national news; showing that the proximity matters in their choice of news outlets. Through the practice of reading a paper, the reader forms mutual, dynamic patterns of association, gaining a sense of connectedness, and shared understandings. These patterns of association and engagement vary in accordance with the factors of proximity, feelings of closeness, and shared interests. Readers create relational and dynamic clusters of perceived importance around these, some of which are shared with others living in close proximity. This kind of intersubjectivity is also important from the journalists’ point of view, which is why this section of our paper includes journalists’ responses.

The most important of our three theoretical concepts is proximity – firstly the immediate area around an individual, their hometown or city, followed by the municipality, and then the county. The local society can also be considered an active participant, not just an area division, because it impacts on the local setting.

Proximity. The issues that matter most to readers are those that happen the closest. “Closest” here can be specific to an area or to an issue. For some readers, the closest proximity means their immediate circle, such as their neighborhood. For other readers, proximity is a wider concept which branches out to places where they work or have some other relationship to – for instance, their children’s school, or the store where they buy their groceries.

With the local news, I feel I am a part of the local community; they talk about issues that are relevant for me (RP1:16 Man, over 60, post-secondary education). The newspaper is an important tool for finding out what is happening in the local proximity, according to 78% of our survey respondents, while 45% believed that the local paper helped them feel part of the local “community” – at least sometimes. Only about 4 percent of respondents never felt that the local paper helped them feel part of local society. The local press acts as a social glue which holds areas together by reporting current events which the reader perceives to be important – according to both the literature (Wahl-Jorgensen & Hanitzsch, 2009) and our respondents.
The readers perceive, define and talk about themselves as members of a group, and a sense of shared realities is vital for this. This varies in accordance with issues and areas. People living in close proximity to each other perceive a shared intersubjectivity, which is constructed and reinforced through interacting with each other, but also through interacting with institutions (Wahl-Jorgensen & Hanitzsch, 2009), such as the local newspaper.

It is fairly typical for the local newspapers to follow local politicians and decision making in the city, mixed with family news, organizations’ news, and trivial things that are happening. And all of it is the glue between people and creates a collective “yes that’s right, it was in the newspaper.” So, I think the local newspapers have a social function, it’s only local news media that can do it… But also as a social glue, a reinforced feeling of “us,” especially where I live among the people in my neighborhood, but also where I work (RP2: Woman, 41-60, masters-level education).

The Swedish word “närområde,” meaning “immediate area” was used frequently and prominently by interviewees discussing close proximities. As Goe and Noonan (2007) assert, physical and geographic spaces are still extremely important for forming a sense of community. People who live and work in a certain locality want to know what is happening in the immediate area because it matters to them and affects them. It has high relevance for them, as individuals and as a group; through shared associations and interactions with members of the locality, they become members of a collective. Some participants used the word “gemenskap,” or “community” to describe this attribute, as well as mentioning their collective engagement.
People within a locality engage in social interactions and share ties to the local proximity and each other, through mutual interests and values (Hillery, 1955).

Local newspapers are really important to me. I want to keep track of what is happening in my immediate area, in politics, culture, and everything else that is important for a society. With the help of newspapers, we bind together to form a whole and not as fragmented, all of us who live in […] are affected by what is happening here and, with the newspapers’ help, we are woven together and merge into a larger collective than those you would otherwise be close to – your neighbors and your colleagues. With the newspapers, we become part of a greater whole (RP3: Woman, 26-40, bachelors-level education).

The “närhetsfaktorn” or “closeness factor” was also prevalent when discussing proximity, being defined as the dynamic relationship between the closeness of something and its importance. It was notable that individuals did not consider everything in close proximity to be relevant to them, but this dynamic enables people to form a cluster around what does – or does not – matter. The “closeness factor” also provides a tool for readers to navigate through all the material in a newspaper and offers a pathway into shared associations in the immediate vicinity.

…they report the news so that it will be interesting for me as a reader, mainly with the proximity factor that I mentioned earlier… It might be good to start reading the newspaper to get into the community, I had not really thought about that before… (RP4: Woman, 18-25, bachelors-level education).

Everything that happens locally is very interesting, of course. Everything that happens in […] is very interesting to me because I live here. Even trivial news is interesting. If a garden shed burns down somewhere, I want to know. I would not care if it happened in Halland [other part of Sweden] (RP5: Man, 26-40, post-secondary education).

Journalists described proximity as both a geographically-demarcated area and a connection between people living near to each other. Existing shared associations are enhanced by tangible factors such as a newspaper’s geographic orientation and ambition to reinforce intersubjectivity, which creates group feelings of “us-ness,” or senses of community, as French et al. (2014) observe. Thus, understandings of what is local can be formed through a symbiotic relationship between local journalists and their readers (Lauterer, 2006).

Well, local community is a group of people geographically, but above all sociological demarcated, therefore that you somehow feel that you have a community that interacts together. I think that’s a bit more important than the geographical; the geographical can be divided in any way (RP6: Editor).

As mentioned above, local media has traditionally been identified as a tool to emphasize the connections between people and a place, through its tendency to publish things of importance for the locality (Hess & Waller, 2017; Franklin, 2005; Lauterer, 2006). Local journalists and editors live and work in close proximity to their readers, while people depend on the local paper to connect with the area and each other, and to gain information that interests and affects them (Lauterer, 2006). Journalists discussed their interactions with local society as both relevant and unavoidable, since they depend on this connection with others to do their job. Furthermore, they talked about these exchanges as being essential for gaining ideas from, and initiating discussions in, the locality.

As a journalist, I think I’d rather not write about things that concern the area nearest to where I live. I think that’s too close to me, so it can be difficult for me to be objective, like when it’s as close as my children’s schools, or nursery. Therefore, I would rather not cover that. I think it’s better as a journalist to monitor other areas of the slightly wider local community, like issues at large in the region. But I would prefer not to write about things related to those very closest to me (RP7: Journalist).

Feelings of closeness. Feelings of closeness are, in some respects, linked to proximity, although where proximity denotes an actual physical closeness, feelings of closeness derive more from an emotional sense of how a person perceives closeness and what they feel as close to them. An important term in discussing feelings of closeness is “lokalanknytnig,” that is, “local attachment.” Readers explained that they felt a sense of closeness, or local attachment, to a certain area and what went on there. This attachment forms when a reader feels a connection to stories which contain something that affects them personally and, therefore, has meanings for them Hartley (2009).

For some, this local attachment came from the close physical proximity mentioned above but, for others, it was a connection to a place they had once lived, where their parents lived, or something they felt an affinity to. As Hess (2013) remarks about the “geo-social,” it comes from a “sense of place,” which might not necessarily be a physical space, but could also be a relational one.
Even those who report the news can make use of local attachment by adapting broader news articles to fit a local level, making them more relevant for their readers. Newspapers contain different sections to guide their readers to certain subject matters, and reinforce the feeling of closeness.

[…] is good at covering what’s happening locally, I really get the feeling that I know what is happening in […] by reading the newspaper. What they write about tends to be relevant to us who live in the city and not just meaningless chatter to fill the newspaper, I think that is good. Sometimes I see a news story that I read about in the DN [a national newspaper in Sweden] and SvD [a national newspaper in Sweden] that has been taken down to a local level in […] and I think that’s good because it gives a perspective on its significance locally. I really think they are good at making a local connection in the news and I think that means that it feels more like the news affects me; it makes the news more interesting for me as a reader (RP3: Woman, 26-40, bachelors-level education).

This local attachment creates a bond of intimacy between the news and the reader, as well as producing a sense of connectedness to the locality. This was noticeable in both the survey and the interviews. This feeling of closeness also generates ties of association in the places where people live and work, and those they share common experiences with (such as reading the same reports and being affected by them). Thus, it serves a social function by connecting people who read the same news stories. They become part of a mutual understanding in a shared context, which creates a common “us.”
The journalists and editors interviewed said that the most important thing local journalists should do was make their readers believe that the paper had a local affinity with them. The goal was to be perceived as being close to the readers, so they felt the coverage was meant for them and would feel close to the things reported. They said it was difficult for the news they reported to affect everyone who read it, but they tried to reach those people who were personally impacted by stories. They aimed to provide diverse content, to appeal to the wider public.

The best news is that kind that concerns lots of people (RP8: Journalist).

The practitioners stated that your immediate locality is the place where you are interested in the smaller issues and, within which a sense of belonging, “us,” is developed. This “us” has similar interests as a group and is (at least partly) affected by the same things. Local journalism also contributes towards creating the sense of local and regional because their choice of what to report or omit defines the boundaries of a perceived locality (Hanusch, 2015).

Shared interests. Events that occur in a person’s immediate vicinity are perceived by them as the most important (however, the definition of an “immediate vicinity” varies). The close locality, where an individual feels a sense of connectedness, a sense of engagement and a shared intersubjectivity, is the area they are most affected by in relation to smaller issues (such as the school their family members attend or local healthcare). These are examples of the elements the papers cover which influence people’s constructions of their perceived realities (Howley, 2005) People in the immediate area have some kind of fundamental common interests, including issues that are important to them, both as individuals and as group members. The more nearby the issues were, the more important they were perceived as.

For me, local journalism is important. It is important to be informed about events both in the world, in Sweden but also in my city […]. I believe that, as a citizen, I have a duty to be aware of what’s happening in my community locally, nationally, and worldwide. I also need to be informed because of my role as a teacher, in order to participate in discussions about what is happening, with both the children and my colleagues (RP9: Woman, 18-25, bachelors-level education).

Issues in the close locality, mediated through local media, offer a regional context, providing shared knowledge and conversation points. People get the information they feel they need, about the things they perceive to be relevant to them.

The local press is absolutely vital. Because you need to have a local attachment that makes it interesting for the individual. There are many big newspapers who write about things that are national and international, but I think it’s important to have the local perspective also and not to drop it (RP10: Woman, 26-40, masters-level education).

The practitioners asserted that journalism takes place in relation to the public and, therefore, the articles must have relevance for them. They said that a reporter’s purpose is to cover relevant and important issues – both those that are being talked about, and others – to help readers orient themselves in society.

I think if you read the local newspaper you expect it to be written for the readers at a close level. We are out where they are and we write about their schools, homes for the elderly, in a very close way, not only do we describe it in great detail, but we actually are out where they are. I definitely think the readers want us to be as involved as possible. If it’s something at an individual school we write about it, and perhaps it’s just the people who live there, in that particular area, who are really interested in it, but we write it for them and the next time we are in another area (RP6: Journalist).

The issues reported should be close to the readers and must resonate with them personally, according to the professionals. However, a recurrent theme that emerged in the interviews was a journalistic ambition to cover as much as possible of what was relevant to the people living in the local area. Two factors they considered in this were space and time, along with how many people were affected. The goal was to have a mix of these, since nothing would interest everybody, but some things interested some people. Above all, they felt there was a need to ensure local attachment, to make the news seem relevant.

Discussion

This paper explores notions of shared intersubjectivity and engagement, in order to develop a deeper understanding of people who read their local newspapers (in the context of south Sweden), and how they create a sense of a dynamic “us” through that practice. This perception changes depending on the clusters formed around proximity, feelings of closeness, and shared interests.

The findings showed a sense of clusters forming around these concepts, both at an individual level, but also as group members, in people’s local areas. This point became apparent in earlier research which found that a shared sense of “us” was formed through dynamic relationships between people living within close proximity to each other and local news (French et al., 2014; Day 2006; Robinson, 2015; Hillery, 1955; Goe & Noonan, 2007; Tichenor et al., 1980). Some common elements of this sense of community and the notion of an “us” (for both consumers and producers) were shared values, ties to a geographic area, ties to each other, and social interactions.

These “us-ness” clusters are also generated by other key factors which were evident in both the literature and our interviews – common interests or issues, things that affect people as individuals, and as members of a group. Respondents felt that this created a sense of “us” and a dynamic cluster, where they could share patterns of association and engagement with other people in that same local proximity and context. This shows similarities with other researchers’ results – for instance, Tichenor et al. (1980) stated that shared associations interact when issues affect people as a group, while Hess (2013) asserted that news channels have an influential position on social flows in a local context.

Both proximity and a feeling of closeness were vital from the readers’ and the journalist’ points of view, as was a desire to connect. Readers want to read about things within close proximity that affect them, and journalists want to write about things that affect the readers in their own vicinity. This finding is supported by previous research about local and community newspapers (e.g. Hess &Waller, 2017; Franklin, 2005; Lauterer, 2006). Respondents explained that they felt this sense of connection through their engagement with, and links to, a geographic area; ties to each other through shared interests, work, lifestyle, culture etcetera.; and social interactions with each other within a group. These are the same criteria that Hillery (1955) considered necessary in order to have and reinforce a community – what we refer to as a dynamic cluster – and, through this, create a common “us.”
This creates connectedness to a locality, which aligns with the journalists’ belief that their task is to connect with the readers. News articles must be relevant for those who read them, but papers should still cover as many topics as possible, because not all the readers feel a connection to all the stories published, resulting in more generalist reporting.

By being part of the same news space and, particularly, reading news that affects them personally, readers form their own notion of a cluster or a group, a distinct “us,” while journalists must make assumptions about their intended public which help to create these clusters, by setting the agenda of what comprises a “newsworthy” story. In order to reinforce a successful community, it is important to know your audience and to choose which information to disseminate based upon that insight (Safko, 2012). People who read their local newspaper feel a connection to the locality, so these papers are important for engaging with and in the community, as Yamamoto (2011) notes. It helps people to form a collective around common values.

The sense of “us” and the clusters which arise from this, are dynamic and fluid, depending on proximity, feelings of closeness, and shared interests. It is also important to recognize that not all the people who read local news feel this way. However, the result is still significant, because many people who read the newspaper do see themselves as part of a collective, contributors to an “us.”
Similarly, journalists help to create the sense of a common “us” through their attempts to communicate with their readers as members of a group with common characteristics, such as shared interests. In this way, the journalists reinforce intersubjectivity, engagement, associations and the sense of a local “us.”

Conclusion

In this media-saturated, globalized world, journalists and newspapers need to understand how their readers cluster around particular interests in a local setting and how this creates a sense of “us-ness” in relation to others nearby. Since the focus here is local newspapers, there’s a given sense of content density. Because the media content must, in some way, relate to its audience. A local audience wants to learn about local news. However, relating to the news can create a sense of an “us.” Not only by publishing news of a certain local content density but how the news was presented and perceived.

In today’s media climate there is a lot to be said in regards of reader engagement, however this article strived to investigate how the reader perceives themselves and their community.

This study has identified the three dynamic key factors of local newspaper readership – proximity, feelings of closeness and shared interests. We have developed a conceptual

framework from this to understand the dynamic clustering of interests and feelings of closeness which are enacted by people living in the local community and through the relations between local newspapers, local journalists, and citizens. Local journalists and their journalistic practice can be seen as a catalyst in creating a sense of “us-ness.”

However, it is important to recognize that our findings were generated in a context where there is a strong and influential press, with high rates of newspaper subscriptions, in one area of Sweden. This represents an active readership, which the local press work hard to sustain. Not only by publishing news, the local press is also present in the society in other ways than just as a publisher, such as sponsoring events and cooperating actively with the municipalities and the other organizers in public events – which they use as part of sustaining their trademark and publicistic values.

It is still uncertain whether community is the right word to use in this context, due to the lack of clarity. We have chosen to include it mainly because it was the term readers used when describing themselves, and it matches previous research about what constitutes community.

Either way, there is a clear sense of an “us-ness,” or a dynamic clustering, which forms around the three dimensions described.
In order to develop this research further, one idea would be to use the same research design to discover how this interplay occurs in other parts of Sweden or within other Nordic countries, using this study as a basis. Another potential future line of inquiry would be to include younger people (aged 15-18), to ascertain how their use of local media differs in terms of engagement, intersubjectivity, and shared associations. In that case, it might be beneficial to adapt the research design according to the geo-social concept discussed by Hess and Waller (2013), because this might be even more relevant for young audiences’ media engagement in the digital world.

End Notes

  1. “Us”, from the Swedish word “vi”, here means the sense of belonging to a community of like-minded people.
  2. http://fojo.se/om-fojo/om-fojo
  3. https://stiftelsenbarometern.se/
  4. https://medialandscapes.org/country/sweden
  5. https://medialandscapes.org/country/sweden
  6. TS Media is an impartial media audit, which examines Swedish media and the media market. https://ts.se/
  7. Kantar Sifo is a Swedish company that conducts market research, media and opinion polls. https://www.kantarsifo.se/
  8. Nordicom is a Nordic knowledge center for media and communication, and it’s an institution within the Nordic council of ministers (Nordiska Ministerrådet).
  9. SCB, 2015.
  10. https://kundcenter.barometern.se/om-var-historia/
  11. 11 Regpress, LNU. https://lnu.se/globalassets/dokument—gemensamma/regpress/regpress_preliminary-content-analysis-1.pdf
  12. https://medialandscapes.org/country/sweden
  13. The SOM Institute: https://som.gu.se/
  14. through SurveyMonkey.
  15. The dominant regional media group.
  16. To ensure anonymity, survey, interview and focus group respondents are referred to as a numbered ‘RP’ instead of their name, and some socioeconomic details about them are provided for context.

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About the Authors

Emelie Kempe (main author) (Linnaeus University) can be reached at Emelie.kempe@lnu.se.

Annelie Ekelin (Senior Lecture, Linnaeus University) can be reached at Annelie.ekelin@lnu.se.

Anette Forsberg (Senior Lecture, Linnaeus University) can be reached at Anette.forsberg@lnu.se.

Britt-Marie Ringfjord (Linnaus University) can be reached at Brittmarie.ringfjord@lnu.se.

Mats Wahlberg (Linnaeus University) can be reached at Mats.wahlberg@lnu.se.

Bridgette Wessels (Professor, Glasgow University) can be reached at Bridgette.Wessels@glasgow.ac.uk.

Categories
Community Journalism Journal Issue 1 Volume 9

The Reddit Oasis: Analyzing the potential role of location-based subreddits in the alleviation of news deserts

This mixed-method qualitative-quantitative content analysis examined if content posted to location-based pages on Reddit could alleviate the impact of news deserts. News deserts are areas where, due to newspaper closures and a lack of attention from television stations, a community has no regular news source. Six hundred posts across 20 location-based subreddits were coded based on FCC criteria for information needs. The results indicate content is primarily focused on emergencies and civic information.  

Many communities in the United States have been, and still are, experiencing a journalistic crisis in the form of news deserts (Abernathy, 2016). The term is used to define areas where, due to closures of newspapers and a lack of attention from television stations, a community is left with no regular publication of “credible and comprehensive news and information” as defined by the book The Rise of a New Media Baron and the Emerging Threat of News Deserts (Abernathy, 2016). The Southeastern U.S. has been hit the hardest by this phenomenon, with a total of 91 counties without any newspaper. The next-closest region is the Mountain West, with only 28 counties without a newspaper. No Southern state has been hit harder than Georgia. Georgia has 28 counties without a newspaper. That is more counties without a newspaper, either daily or weekly, than all of the West Coast, Mid-Atlantic, and New England states combined (Abernathy, 2018). From 2009 to 2018, the number of newspapers in Georgia decreased 21%, newspaper circulation declined 48%, all while the overall population of Georgia increased about 9.5%. The news deserts are often seen as the result of the chaotic, shifting nature of the modern news economy, one where newspapers have seen their traditional ways of making money shrink due to competition from the Internet and a changing reader base (Napoli et. al., 2019). As newspapers run out of money and close or become shells of their former selves, the areas they cover lose access to vital information.

The Federal Communications Commission and the University of Southern California released a report called “Review of Literature Regarding Critical Information Needs of the American Public” (Friedland et. al., 2012). In the report, the FCC and USC detail eight key needs that communities have that are fulfilled by local news outlets. Those are: access to clear and credible information during emergencies; access to health information; information about local schools and educational possibilities; information about transportation; short-term and long-term information about the environment and planning; economic information concerning development and opportunities; information about local civic institutions and interaction; and information about the local impact of state and federal-level political decisions. As local newspapers close and news deserts form, those key eight needs are left unfulfilled for millions of Americans (Abernathy, 2016). This has left many mass communication researchers searching for a solution to the news desert problem.

This is where Reddit comes into play. Reddit is one of the biggest digital spaces in the United States. As of March 2020, it is the sixth most-visited website in the U.S. (Alexa, 2020). The site, which might be most-accurately called a “social link aggregator,” is not one single thing, but rather a huge network of smaller topic-specific pages called “subreddits,” where people can post content, comment on other people’s content, and vote positively if they like that content and negatively if they do not (Widman, 2020). There are subreddits for any conceivable topic, from identifying insects to finding friends for table-top games to swimming pool maintenance. And, on Reddit, there are subreddits that have been made to represent geographic areas. Each of the 50 states within the U.S. has its own subreddit, many of which have more than 10 million subscribers. Within each state, there are anywhere from dozens to hundreds of subreddits made for cities, towns, and communities, and many of those subreddits are active hubs where users post about concerns they have in their local area, share stories, announce new restaurants, advertise garage sales, and post photos of lost pets. Within larger cities, there are subreddits dedicated just to specific neighborhoods. There is a ribbon of digital highway crossing the U.S. in the form of these location-based subreddits.

This study analyzed 30 of the top posts in 20 location-based subreddits in Georgia to see if the eight needs identified by the FCC and USC via Friedland et. al. (2012) are potentially being fulfilled by the content posted to those location-based subreddits. The study examined if the subreddits could organically create enough of the right kinds of information, not simply reposted from a local or regional newspapers, but original to the subreddit itself, to alleviate some of the lapses in critical information caused by news deserts.

Literature Review

Uses and Gratification Theory

From a theoretical standpoint, it is important to establish that there are specific needs associated with consuming local news. This study, which looks at the eight needs identified by the FCC and USC (Friedland, et. al., 2012), uses Uses and Gratifications Theory to support the concept of information as a human need. As it was articulated by Katz and Blumler (1974), Uses and Gratifications Theory outlines the reasons people consume media. Among the reasons are cognitive needs, affective needs, personal integrative needs, social integrative needs, and tension-free or entertainment needs. This study focuses on the cognitive, or informational, needs that are associated with news media.

Key to Uses and Gratification Theory is the idea of the active audience (Kaye & Johnson, 2002). Understanding the audience as a self-aware consumer was a departure from the media-effects focus of the 1940s. At that time, a person’s motivations were of less interest to researchers than the impact of media interaction. The shift to emphasizing individual’s goals and needs makes the theory uniquely suited for internet-based research. Uses and Gratifications research is adapting to the changing media landscape. Sundar and Limperos (2013) argue that the not all gratifications are the direct result of need and that technology can change a person’s needs. They point out that the type of engagement used with online media requires more active interaction and selection of content than traditional media. Ruggiero (2000) said that while the question remains the same – why do people use one form of communication over another – there are new concepts that need consideration in our understanding of Uses and Gratification. He introduced these additional concepts: interactivity, demassification, hypertextuality, asynchroneity and interpersonal aspects of mediated communication. He also pointed out that Uses and Gratifications Theory provided a “cutting edge” theoretical approach for new media (27). Use of the internet, and by extension a location-based subreddit, may therefore be best interpreted through a Uses and Gratifications lens.

News Deserts

News deserts are geographic areas where key issues and events are no longer covered journalistically in daily or weekly newspapers or via dedicated professional news websites (Abernathy, 2016). From 2008 to 2018, more than one in five newspapers ceased operation. The newspaper closures have disproportionately been in areas not typically serviced by either larger metro daily newspapers or local TV news stations.

As Abernathy (2018) describes it, the news deserts are expanding quickly in areas that may have vastly different demographics from one another, from inner-city neighborhoods to affluent suburbs on the periphery of metro areas to rural agricultural towns. Those areas were once serviced by smaller local publications, but since 2004, almost 1,800 local newspapers have shut down. The reasons for this sharp decline are primarily economic. Newspaper circulation over the last 15 years has decreased from 122 million to 73 million, and decreasing circulation means less advertising revenue. Demographically, people who live in the counties that are considered either total news deserts or emerging news deserts have a five percentage-point higher rate of poverty, have a medium income $14,000 lower, and have a 14 percentage-point lower rate of people with a college degree. The lower income also means less advertising revenue for a newspaper or news product wishing to operate within that area. The period of growth for news deserts also correlates with the trend of newspapers being purchased by larger and larger chains that consolidate, and to make up for the cost of consolidation, tend to cut reporters, editors and photographers, along with shutting down bureau offices and constricting coverage area (Fox, 2019).

The shutdown of thousands of local papers has left 3,143 counties in the U.S. without a single newspaper or dedicated news website devoted to specifically covering issues within that county (Abernathy, 2018). That is not to say that every area noted in the data on news deserts is without a newspaper. One of the newest areas of analysis in studying news deserts is that of the “ghost paper.” A ghost paper is defined as a small weekly or daily newspaper that still publishes, but whose budget is no longer big enough to perform proper journalistic coverage (Abernathy, 2018). Ghost papers often carry an excess of wire copy and may be limited to only one or two stories written by local reporters per edition.

Abernathy (2018) points out that television news does not combat the problem of news deserts. Although local television news does cover stories from news desert areas, there are two problems. One is that TV content from news desert areas tends to be limited to only one or two stories per broadcast, as TV news stations tend to keep their reporters close to their main metro area. The other is that the few stories they cover from news desert areas are almost always limited to four topics: crime, weather, sports, and soft features.

The way news deserts impact society is still being actively researched. The growth of news deserts is impacting the entire “news ecosystem” (Miller, 2018). Miller (2018), through a series of interviews with editors and journalists, notes that important investigative reporting often begins with otherwise mundane city council meetings, school board meetings, and zoning meetings. This is reflective of the role of journalists as watchdogs and journalism as having a key role in democracy (Roughton, 2019). News deserts tend to have lower voter turnout, leading to questions about the press and the long-term health of an informed electorate (Abernathy, 2016). Areas where news coverage declines tend to see an increase in government inefficiency and municipal borrowing (Gao, Lee & Murphy, 2018). Even physical health is affected. Health researchers and epidemiologists often study local news content when analyzing areas at risk of serious health outbreaks, which means those very same epidemiologists are less able to quickly target said outbreaks (Branswell, 2018).

There is compelling research on inventive ways to “fix” the problem of news deserts. Some work has focused on the need to better assess the nature of local journalism, focusing on infrastructure of news production, the output of news, and the quality of said news coverage (Napoli, et. al., 2016). Some researchers have attempted to more clearly understand the informational need gaps when news in an area is lacking by assessing different models of need (Watson & Cavanah, 2015). Dedicated online news sites have been a hopeful solution, but many are short-lived, and those that survive tend to be clustered close to metro areas already serviced by a larger daily newspaper or TV news (Abernathy, 2018; Nygren, Leckner & Tenor, 2018). This study is a continuation of the work into what options may exist to “fix” news deserts, as it examined the potential of Reddit, with its myriad location-based subreddits and democratic system of posting content, to act as a method of fulfillment of the needs of communities that were once filled by local newspapers.

This research also shares some commonalities with researching examining user-generated content, which is sometimes referred to as citizen journalism or participatory journalism. User-generated content is the processing and distribution of news-related content that was originally created not by a professional, trained journalist, but instead by someone from the audience (Paulussen & Ugille, 2008; Lewis, Kaufhold & Lasorsa, 2010). User-generated content could be anything from a photograph of storm damage posted to a news outlet’s Facebook page to a full solicited article of a city council meeting. Professional reaction to user-generated content is inconsistent. Lewis et al. (2010) found that editors who disapprove of user-generated content did so on two differing grounds: theoretical and practical. For theoretical, the issue was a concern over amateurization of the industry, and for the practical, it would take too much work to make sure the content met professional standards.

However, one important distinction between this research, which looked at Reddit, and pure user-generated content, is that UGC involves a central, controlled organizational structure. The question of community news publications relying on UGC, by default, involves a conversation about the centralized structure and what it chooses to distribute. With Reddit, there is no central authority beyond the moderators and site administrators, neither of which approach the centralized role of an editor.

Reddit

Reddit is neither a social media platform nor a forum, neither a news website nor a message board. There is no single, central “Reddit.” Instead, the website is constructed out of more than 500,000 “subreddits,” or smaller sites dedicated to specific topics (Widman, 2020). Each “subreddit” is identified in the URL of the website by the notation “/r/,” which has led to the popular nomenclature of including the “/r/” in the name of the overall subreddit. Each subreddit can be subscribed to by people who have signed up and made an account with Reddit. Once they have subscribed to that subreddit, they will see content from that subreddit in their main feed, like the “wall” of a social media site. The subreddits range in size from the gigantic /r/funny, a very general subreddit made for posting funny photos with about 30 million subscribers as of April 2020, to /r/slowcooking, where people share Crock Pot recipes, with about 2 million subscribers, to smaller subreddits of increasingly niche topics with fewer subscribers.

The uniqueness of Reddit comes from the way users interact with it. Users have the option to post items to subreddits of their choosing, with the options being a text post, an image post, or a link. A text post is like a blog. The content will show up with a headline for others to read and a body of text written by whoever posted it. An image post is an uploaded photograph or video clip, or one linked from an independent hosting site like Imgur, where other users can click a small icon and make the image or video itself appear without having to go to another page. A link post is a hyperlink to another, outside website.

Reddit is very popular. According to Alexa (2020), Reddit is the sixth most-visited website in the U.S. based on unique page views. According to their own internal data, Reddit regularly averages 234 million unique users and 8 billion page views a month (Smith, 2018). The numbers alone indicate that Reddit has the potential to act as a powerful digital space. It has more people visiting, sharing, clicking, and reading than any news site. Yet there have been comparatively few academic studies examining Reddit, using it as a basis for an online, digital space in the same way sites like Facebook and Twitter have been examined.

Research Questions

The study progressed with two research questions:

RQ1: Do location-based subreddits contain user-created information in ways that fulfills the needs that community newspapers once did?

RQ2: What needs and sub-needs, as categorized by the FCC and USC (Friedland, 2012), are being fulfilled by location-based subreddits?

Methods

This study was conducted as a mixed-method quantitative and qualitative content analysis. First, a sample was formed. This study focused on Georgia because of the research that shows the Peach State has more news deserts than any other state both in raw number and per-capita (Abernathy, 2018). A list of all location-based subreddits was found on the subreddit called “/r/LocationReddits.” Each subreddit listed as being in Georgia was checked, and if there had been at least one post made to the subreddit within the last week, the Georgian subreddit was included in the sample. Having at least one new post within a week showed that the subreddit was at least somewhat active. Twenty subreddits qualified to be included. They are: /r/Alpharetta, /r/Athens, /r/Augusta, /r/CarrolltonGeorgia, /r/Cartersville, /r/CherokeeCountyGA, /r/ColumbusGA, /r/DaltonGA, /r/DecaturGA, /r/Gwinnett, /r/JohnsCreek, /r/Macon, /r/Marietta, /r/Pooler, /r/Newnan, /r/RomeGA, /r/Roswell, /r/Savannah, /r/Smyrna, and /r/Valdosta. The number of posts made in the last week during the period of time where these subreddits were evaluated on their activity level ranged from a single post on five of the subreddits, to Savannah, with 37 new posts in the previous week.

There was one large subreddit that was not used in this study: /r/Atlanta. When examined, /r/Atlanta had more than 300 posts in the previous week, making it quite active. But the intention of this study is to examine the potential for geographically based subreddits to potentially alleviate the problem of news deserts. Atlanta, as a major metropolitan hub, is the center of a large TV market, and has plenty of available news media. It was therefore excluded from the sample. The Atlanta subreddit lists other neighborhood-specific subreddits like /r/Midtown and /r/BuckheadGA, but none of them except /r/DecaturGA met the criteria of having at least one new post in the previous week.

Once the 20 subreddits were picked, the top-30 most-upvoted posts in the history of the subreddit were screen-captured in order to save and analyze. One post was considered one unit of measure. The screen-capturing occurred in January 2020. It is important to note that while coding and analysis was occurring in March and April 2020, a cursory look at the subreddits in the sample revealed that some posts about that city or county’s response to COVID-19 had made their way into the top-30 posts by upvote. If analyzed in April 2020, the sample would likely result in more items coded in the “health” category. The top-30 all-time posts were picked instead of the 30 most-recent posts in order to get a better sense of the kinds of content that the subreddit values the most and potentially sees the most importance in. It also helps avoid issues where a single recent news event dominates the entire subreddit. Each of the 20 subreddits in the sample were assigned a “desert score.” This was based on the UNC county-by-county data and was a number of how many newspapers, both daily and weekly, exist in the county (Abernathy, 2018). Five of the subreddits scored a 1 on the “desert score,” indicating they had only one newspaper left serving the whole county, something the UNC data notes as being high risk for becoming a total news desert. Three of the subreddits in the sample, /r/Alpharetta, /r/JohnsCreek, and /r/Roswell, had a desert score of 11, meaning there are 11 different newspapers within that county, the highest in the entire state of Georgia. That was because they are geographically within Fulton County, which is also one of the main counties Atlanta is in, and most of those 11 publications within the data are based in Atlanta.

Another important distinction with the sample involves the geography of Atlanta’s suburban sprawl. The Atlanta Regional Commission (2021) recognizes 10 counties that together compose the Atlanta metropolitan area: Cherokee, Clayton, Cobb, DeKalb, Douglas, Fayette, Fulton, Gwinnett, Henry, and Rockdale. Some subreddits in the sample come from areas that are designated as existing within the Atlanta metro area, such as /r/Gwinnett in Gwinnett County, and /r/Marietta and /r/Smyrna in Cobb County. Those areas are within the coverage area of the Atlanta Journal Constitution, however because the AJC is not located within Cobb County, it does not register as a news outlet in the news desert data.

Information about the subreddits in the sample, as well as their desert scores and population, can be found in Table 1.

 

Table 1

 

Subreddits used in the sample of this study and information about the real-world location and subreddit activity.

Subreddit name Real-world county News desert status Subreddit subscribers County population Posts to subreddit in week before data collection
/r/Alpharetta Fulton 11 1,696 57,551 6
/r/Athens Clarke 2 6,511 125,964 25
/r/Augusta Richmond 3 3,471 195,844 18
/r/Carrollton Carroll 2 205 24,388 1
/r/Catersville Bartow 3 244 19,731 2
/r/CherokeeCountyGA Cherokee 2 465 254,149 1
/r/Columbus Muscogee 2 1,376 189,885 6
/r/DaltonGA Whitfield 1 369 33,500 2
/r/DecaturGA DeKalb 1 1,230 19,335 1
/r/Gwinnett Gwinnett 1 3,547 927,781 14
/r/JohnsCreek Fulton 11 238 76,738 2
/r/Macon Bibb 1 1,030 153,095 3
/r/Marietta Cobb 1 1,983 60,806 3
/r/Pooler Chatham 4 208 19,414 3
/r/Newnan Coweta 2 428 33,039 1
/r/RomeGA Floyd 1 448 36,303 2
/r/Roswell Fulton 11 1,227 88,346 1
/r/Savannah Chatham 4 7,100 136,286 37
/r/Smyrna Cobb 1 677 51,265 2
/r/Valdosta Lowndes 1 460 54,518 2

 

It is important to note that the Columbia Journalism Review has collected their own data on how many newspapers exist in each county, but they only have data on daily newspapers, not weekly newspapers (Applegate & Hoffman, 2017). Since smaller rural communities are disproportionately impacted by expanding news deserts (Abernathy, 2014), and many of the subreddits in the sample are for smaller rural areas, data on the number of weekly newspapers that often operate in these areas was needed for comparison. Another important note is that there are recorded criticisms of Abernathy’s (2008) news desert data. One of the more prominent concerns shared by the Georgia Press Association is that Abernathy (2008) does not include newspapers that exist to publish government-mandated legal notices (Williams, 2020). Abernathy has responded that those publications do not meet the FCC’s criteria for a newspaper. This study used the same FCC criteria, and as such, would not have included those publications as functioning news outlets.

Next, a codebook was developed to help shape the qualitative assessment at the individual post level. First, it was noted if each post on the given subreddit was a text post, an image post, or a hyperlink. If the post was a hyperlink, it was noted if the hyperlink went to a news website or not. If the post went to a news website, it was noted what kind of news was being linked, namely to determine if the news outlet being linked to the subreddit was from a local source, a regional source, or a national source. This determination was important, because if a geographical subreddit is only acting as a conduit for what a local newspaper is publishing, it is not really acting to alleviate the problem of news deserts. This study was fundamentally examining if these subreddits were acting as their own generators of news and information that could fulfill the needs noted by the Friedland et. al., (2012) study. Finally, the needs and sub-needs from that report were noted. Coders were asked to identify if the post contained information pertaining to: emergencies and public safety, health, education, transportation, environment and planning, economic development, civic information, or political life. Each one of those eight needs also had a list of sub-needs as noted in the FCC and USC research (Friedland et. al., 2012), and coders were asked to pick the sub-need that best applied or note “other” when necessary. Coders were told they could select more than one need being fulfilled by the same post, but they were asked to explain their decision in the codebook. Coders were asked to write a short description explaining the topic of the post and how it fit within the sub-need, or if it did not fit within a listed sub-need, why it still should be considered as fulfilling a need.

Intercoder reliability was tested using two trained independent coders who cross-coded three posts from each subreddit, for a total of 60 posts. First, the numeric overlap was scored as if it were a quantitative content analysis. Those numbers indicated agreement at 93%. The justifications for noting a sub-need were also compared. Although this qualitative component was not calculated mathematically, the coders agreed in their justifications in 56 of the 60 tested posts.

Results

A total of 600 posts were coded, 30 from each of the 20 subreddits. Of the 600 coded posts, 201 (33.5%) were text posts, 224 (37.3%) were image posts, and 175 (29.1%) were hyperlinks. Although the proportion of type of post appears even when looking at the dataset as a whole, once broken down into individual location-based subreddit, differences do appear. Of the 30 coded posts from /r/Savannah, 27 (90%) were image posts. And, of those image posts, most fulfilled no informational need. Almost all of them were either memes containing inside jokes about the area or were simple photographs showing off the beauty of the historic areas of the city. The same trend is seen is some of the other location-based subreddits in more populated areas. In /r/Augusta, 24 (80%) of the posts were image posts, and in /r/Athens, 21 (70%) were image posts. In general, the more populated subreddits relied more on image posts, while smaller subreddits had an even split, and the smallest subreddits tended to have more text posts. This appears to be more connected to the given location being one with a higher volume of tourism in a more tightly centered metro area than any other variable, as Savannah is known for its history and architecture, Augusta for the Masters Tournament, and Athens for the University of Georgia and its music scene.

First, some of the quantitative components of the content analysis will be addressed. Of the eight needs examined from Friedland et al. (2012), there was a divide between four needs that were popular on the subreddits, and four that were not. Of the 600 total coded posts, 338 were identified as fulfilling the eight needs. Breaking that down, 101 posts (16.8%) contained information that could be identified as fulfilling the need for information on emergencies and public safety, followed by 69 (11.5%) that fulfilled the need for civic information, 48 (8%) that fulfilled the need for economic information, and 40 (6.6%) that fulfilled the need for political information. Those four needs represent the most popular. The four needs that were less fulfilled were transportation information with 24 posts (4%), information on education and schools with 20 posts (3.3%), health information with 19 posts (3.1%), and environmental information with 17 posts (2.8%).

However, it is important to note that some of those posts which were coded as fulfilling one of Friedland et. al.’s (2012) needs were posts that were hyperlinks back to existing news websites. For the purposes of this study, those must be accounted for, as they do not represent a subreddit organically fulfilling the role that either a closed community newspaper or a ghost newspaper once filled. At that point, the subreddit is acting as a conduit for existing news coverage, meaning they are not alleviating the problem of news deserts. Of the 600 coded posts, 163 (27%) were identified as coming from existing news sites. Of the 163 linked news sites 40 (24.5%) went to local newspapers, 30 (18.4%) went to local news websites, 37 (22.6%) went to local TV stations, 25 (15.3%) went to regional newspapers, 19 (11.6%) went to regional news websites, and 12 (7.3%) went to national news websites. None of the 600 coded posts linked to national newspapers or national TV news outlets. The most prominent single news source was the Atlanta Journal Constitution, even in southern areas of the state such as Valdosta and Macon, which are 228 miles and 83 miles from the Atlanta metropolitan area respectively.

The goal of this study was not just to count how many posts qualified as fulfilling the needs defined by Friedland et. al. (2012), but to qualitatively examine how qualifying posts are potentially fulfilling the sub-topics of those needs defined in the same research. To do this, the results will now be broken up by need, with sub-needs analyzed within. They will be ordered from most-fulfilled need to least-fulfilled need.

Emergencies and Public Safety. Information on emergencies and public safety was by-far the most-posted form of information fulfillment. Of the 101 coded posts, 49 were posted organically from non-news sources. Breaking the sub-topics down further, of the 101 posts that fulfilled the need for information on emergencies and public safety, 53 (52.4%) involved policing and crime, 11 (10.8%) involved outbreaks, 7 (6.9%) involved Amber Alerts, 6 (5.9%) involved dangerous weather, 1 (0.9%) involved terrorism, and 21 (20.7%) were counted as “other.” Many of the reported “others” were people upset over a run-away pet, often posting photos and contact information and asking if anyone has seen it to let them know.

The most common context for policing and crime was people reporting crimes or posting evidence of crimes. The nature of these crimes ranged from car burglaries to shootings. This follows one of the norms of traditional journalistic coverage, where crime is often disproportionately covered. Ironically, the subreddits, despite not being traditional news, followed those same trends. There was also an element of breaking news and usefulness to the reader in some of the posts, as can be seen below in Figure 1, where a user is warning others who might live in the Blanton Street neighborhood of Valdosta to stay indoors because of a shooting.

Figure 1

This is the same kind of content, with the same applicability, that one might find on the website of a local news website, however the information was reported organically by a Reddit user. The language is less professional, as a trained professional reporter would not likely say victims are “probably dead,” but if the end goal is to keep people away from a dangerous area, then the post is fulfilling that need.

Civic Information. Of the 69 posts that fulfilled the need for civic information, 50 (72.4%) were posted organically from non-news sources, making it one of the most organic categories in information sharing. Of the 69 posts, 42 (60.8%) were coded as recreational opportunities, 8 (11.5%) were coded as culture and arts, 4 (5.7%) involved non-profit organizations, 4 (5.7%) involved social service programs, and 10 (14.4%) were coded as “other.” There were no posts about libraries, churches, or other religious institutions. The vast majority of information fulfillment in this was people posting things to do, and most of that involved real-world meet-ups or events of some kind. And along with that, most of the coded “others” were people inquiring about non-specific recreational opportunities, which was not enough to qualify it as describing a recreational activity but is still similar. An example of a recreational opportunity post can be seen below in Figure 2.

Figure 2

Although there are clear holes in how location-based subreddits are conveying civic information, the kinds of content that is being posted in regard to recreational opportunities mimics the kinds of coverage one might see in an “events calendar” section of a community or newspaper. The posts contained information about who will be there, what the event is, where it is, and when it will start.

Economic Development. Economic development was the first of the coded Friedland et. al. (2012) topics to be diverse in the qualification of sub-needs. Of the 48 posts that fulfilled the need for information on economic development, 22 (45.8%) were posted organically from non-news sources. Of the 48 posts, 24 (50%) were coded as “other,” 15 (31.2%) were coded as economic development, 5 (10.4%) were coded as job opportunities, and 3 (6.2%) were coded as small business information. None were coded as information on job training or retraining. The “other” categorization required a deeper look. There were two distinct themes in the posts coded “other.” The first were announcements of new businesses opening that did not specify that they were hiring, because if they were hiring, they would have been coded as “job opportunities.” The second were posts about local established vendors who set up during art festivals, parades, farmer’s markets, etc. An example of this can be seen in Figure 3 below.

Figure 3

Political Life. The political information category was also diverse. Of the 40 posts that fulfilled the need for information about political life, 20 (50%) were posted organically from non-news sources. Of the 40 posts, 10 (25%) were coded as being about voting and elections, 7 (17.5%) were about public meetings and outcomes, 6 (15%) were about city council or council elections, 3 (7.5%) were about state-level issues, 2 (5%) were about county government, 1 (2.5%) was about neighborhood councils, 1 (2.5%) was about political regions within a city, and 9 (22.5%) were coded “other.”

One of the most popular topics posted about in this sub-need that were not from existing news sources was how to register to vote, where to look up your voting location, and where to check if your voter’s registration is still valid. This represents a utility use, users of these location-based subreddits posting this information are providing crucial information to potential voters. There may likely be people who have participated in elections for the first time because they saw information on how to register, or were reminded about upcoming elections. This can be seen in Figure 4 below.

Figure 4

Transportation Systems. Of the 24 posts that fulfilled the need for information on transportation systems, 19 (79.1%) were posted organically from non-news sources. Of those 24 posts, 9 (37.5%) were coded as traffic and road conditions, 4 (16.6%) were coded as mass transportation, 3 (12.5%) were coded as debate over growth, and 7 (29.1%) were coded as “other.”

The most common topic in this sub-need was complaining about traffic backups, potholes, speeders, and flooding roadways. There were more posts about these complaints than were officially coded as such, because many of the posts were memes joking about falling into potholes or people who ignore riders in bike lanes. These posts that were purely jokes and memes were not coded as information fulfillment, as they are not informative. However, if they contained either some form of geographic-based warning, such as a joke about how much longer it will take someone to get to work now that so-and-so road is closed for repair, then it was included. Figure 5 represents one of these posts. The language of the headline is pointed and joking, implying that drivers in Alpharetta do not know how to properly use a roundabout. However, the linked image itself is a non-joking informational graphic about the etiquette of entering and exiting a roundabout. Despite the joking headline, this could clearly be seen as fulfilling an informational need for some.

Figure 5

Education. One of the most difficult categories to code was the education category. Of the 20 posts that fulfilled the need for information on education, 6 (30%) were posted organically from non-news sources. Of the 20 posts, 5 (25%) were coded on the quality of schools, and each of the following were coded with 1 (5%) post each: teacher performance, student academic achievement, school curricula, job training, and higher education. The criteria of school funding and school choice were not selected, and 9 (45%) posts were coded “other.” This represents one of the highest percentages of “other” within the sample.

All five of the posts on school quality came from existing local news sources, and all five were simple news stories about the “grades” of local high schools. Despite Reddit being popular with college-aged people, there was almost nothing about higher education. This is interesting, as the sample included subreddits with prominent universities within their geographic area, such as the University of Georgia, Augusta University, Georgia Southern University, the Savannah College of Art and Design, the University of West Georgia, and Valdosta State University, among others. One interpretation of this is that those universities have their own subreddits dedicated to them. The kinds of content organically posted was scattered and hard to find any useful commonalities besides posting about training sessions and community classes. This can be seen below in Figure 6.

Figure 6

Health. Health, despite not coming up very often, was also one of the more diverse categories. Of the 19 posts that fulfilled the need for information on health, 7 (36.8%) were posted organically from non-news sources. Of the 19 posts, 5 (26.3%) were coded as the spread of disease and vaccinations, 4 (21%) were coded as local health campaigns, 2 (10%) were coded as health programs and services, 2 (10%) were coded as availability of care, 1 (5.2%) was coded as family and public health, and 5 (26.3%) were coded as “other.”

Although information about diseases and vaccinations was the most-coded sub-need, all of the posts in that category went back to existing news websites. It was the “other” where this category showed its potential as a form of information spread. The “others” were often in the form of warnings, such as someone eating at a restaurant and falling ill. One example of useful organic information in this category can be seen in Figure 7 below, where a Reddit user has gone to the Cherokee County’s department of health website, collected public data on restaurants with failing health inspection grades, compiled it into a single document, converted that document into an image, and posted it to /r/CherokeeCountyGA. This is important, as it represents a user of this subreddit’s willingness to take action to share crucial information that otherwise sits on a government website. It is this user acting almost as a journalist.

Figure 7

Environment and Planning. Information on the environment and planning was the least-posted form of information fulfillment. Of the 17 posts that fulfilled the need for information on the environment and planning, 7 (41.1%) were posted organically from non-news sources. Of the 17 posts, 5 (29.4%) were coded as environmental problems, 5 (29.4%) were coded as natural habitats for recreation, 2 (11.7%) were coded as natural resource development, 1 (5.8%) was coded as water and air quality, and 1 (5.8%) was coded as environmental hazards, while only 2 (11.7%) were coded as “other.”

The categorization of these sub-needs posed a similar challenge to the sub-need of transportation. Many of the organic posts were photographs of walking trails or parks with a headline talking about how nice of a day it was. Those were not coded as being informative. However, if a post contained a photo of a walking trail and had information about where to access the trial, or how much access costs, or the conditions of the trail, that was coded as fulfilling a need. An important example of this information fulfillment can be seen in Figure 8, where someone has posted a video on how to maneuver hydraulic currents in a kayak after two kayakers died at a popular area known as “Redneck Beach” in Athens.

Figure 8

Discussion and Conclusions

R1: Do location-based subreddits contain user-created information in ways that fulfills the needs that community newspapers once did?

The results of this study indicate that although location-based subreddits are not functioning in a way to act as a one-for-one replacement for local newspapers, they do show potential to serve as a way for people to share important information about happenings in their communities, and some people are already using them in this way. There was a particular emphasis on utility. From health information about which restaurants to avoid, to how to properly maneuver a roundabout, to warnings about avoid an area after a shooting, there was content posted that a reporter for a local newspaper could easily have crafted into a news story, vetted through sources and written in newswriting style. However, the subreddits also have an issue of over-emphasis on certain topics. This will be discussed with R2.

R2: What needs and sub-needs, as categorized by the FCC and USC (Friedland, 2012), are being fulfilled by location-based subreddits?

In the same way that television news has been identified as not alleviating news deserts because they focus on crime, weather, sports and soft stories too often, perhaps the same criticism can be leveled at these location-based subreddits for focusing so much on two main topics – emergencies and civic information. And within those needs, there were very clear trends in the sub-needs. For emergencies, it was crime. What constitutes “crime” coverage was more nuanced, however. The content ranged from someone asking for help finding a stolen bike, to warning others that people are breaking into cars on a specific street, to something as serious as warning others to stay away from an area where a shooting has occurred and an armed suspect is still on the loose. The latter was likely covered by journalists in the area, but the timing on the post in Figure 1 indicates that this was a breaking event, and the post was made before journalists had the time to report on it. For civic information, it was recreational opportunities – things to do around the community. Although some may see this as “soft news,” as our society grows more and more alienated, location-based subreddits acting as the events calendar in place of a shuttered or ghost local newspaper can possibly help alleviate at least some of that problem.

Some needs and sub-needs are clearly not being met by these location-based subreddits. Environmental issues were barely discussed, and the ones that were tended to be lighthearted information about local outdoors recreation. As our society faces the impact of climate change and global warming, people in smaller communities are going to need access to credible, vetted information. Health was also barely covered. One common element of both health and environment as topics that perhaps explains why they were posted about less is that they are difficult topics that require some scientific knowledge to be able to convey the seriousness of the issues. Although this was stated earlier, the researchers would like to reiterate that the data for this study was collected prior to the COVID-19 pandemic taking full hold in the United States, and they recognize that if the data were collected today, coronavirus alone would likely be enough to increase the number of health articles.

The topic areas that were lacking in the sample also represent one of the issues that other researchers have found with user-generated content: some journalism requires access or knowledge that tends to only be bestowed to journalists (Lewis, Kaufhold & Lasorsa, 2010). Although Georgia’s robust public record laws allow all citizens access to government records, few are trained in the procedure to procure them in the way journalists are taught. That means that someone might post that a shooting has just occurred down the street and people should stay away from that area on a community subreddit, but that person is less likely to go and request an arrest report, or record interviews with police or neighbors about what happened, or go cover the ensuing criminal trial. The results indicate that community Reddit have enormous potential for fulfilling an overall “witness,” role of journalism, but less potential for the “watchdog” role without training or incentive for follow-up. The content that was the most prevalent tended to be the content that could be obtained and posted with little effort. However, there was one post that bucked that trend: the post by the individual in /r/CherokeeCountyGA who collected the failed health inspection reports of local restaurants and posted them together as one homemade database.

This research area needs to be continued in two directions. One is on the audience side. A survey should be conducted of the users of these location-based subreddits to better understand how and why they use them. That would not only help people studying news deserts get a better sense of what people are doing in areas of emerging news deserts, but would also help expand our understanding of Uses and Gratification Theory in the wider world of mass communication. The second is using the setup for this study and applying it to larger cities with established media environments to be able to compare and contrast the differences in location-based subreddits in areas with plentiful media versus areas without.

There are several important limitations that should be noted aside from the standard limitations of content analysis – the sample could always be larger. One important limitation to the long-term implication of the findings is that the researchers did not attempt to vet the information in the sample. Whereas a professional journalist working for a local newspaper will assumedly be working under professional norms and ethical guidelines, someone posting information to the location-based subreddits might be plagiarizing or fabricating the information they post. Such actions would mean that the location-based subreddits are not actually fulfilling the duty needed to act as replacement form of news within a news desert.

As news deserts continue to expand, mass communication researchers must get ahead of the problem and be able to not just assess the impact they have on communities, but also understand ways of reversing and healing those impacts. The results of this study could very well help guide the development of a training program for citizen journalists to use location-based subreddits as a platform for their work.

 

Works Cited

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  • Abernathy, P. M. (2016). The rise of a new media baron and the emerging threat of news deserts. Chapel Hill, NC: Center for Innovation and Sustainability in Local Media, University of North Carolina Chapel Hill.
  • Abernathy, P. M. (2018). The expanding news desert. Center for Innovation and Sustainability in Local Media, School of Media and Journalism, University of North Carolina at Chapel Hill.
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  • Blakely, A. (2019). Expanding news deserts threaten America’s democracy with 2020 election ahead. Gateway Journalism Review, 48(354), 14-16.
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  • Fox, J. (2019). News loses: Thousands of US communities have lost their daily papers. What is the cost to their area?. Index on Censorship, 48(1), 20-22.
  • Friedland, L., Napoli, P., Ognyanova, K., Weil, C., & Wilson III, E. J. (2012). Review of the literature regarding critical information needs of the American public. Unpublished manuscript submitted to the Federal Communications Commission. http://transition. fcc. gov/bureaus/ocbo/Final_Literature_Review. pdf, 15-19.
  • Gao, P., Lee, C., & Murphy, D. (2020). Financing dies in darkness? The impact of newspaper closures on public finance. Journal of Financial Economics135(2), 445-467.
  • Kaye, B. K., & Johnson, T. J. (2002). Online and in the Know: Uses and Gratifications of the Web for Political Information. Journal of Broadcasting & Electronic Media46(1), 54–71.
  • Lewis, S. C., Kaufhold, K., & Lasorsa, D. L. (2010). Thinking About Citizen Journalism: The philosophical and practical challenges of user-generated content for community newspapers. Journalism Practice, 4(2), 163–179.
  • Miller, J. (2018). News deserts: No news is bad news. Urban policy 2018, 59-76.
  • Napoli, P. M., Stonbely, S., McCollough, K., & Renninger, B. (2017). Local journalism and the information needs of local communities: Toward a scalable assessment approach. Journalism Practice, 11(4), 373-395.
  • Nygren, G., Leckner, S., & Tenor, C. (2018). Hyperlocals and legacy media.
  • Paulussen, S., & Ugille, P. (2008). User Generated Content in the Newsroom: Professional and Organizational Constraints on Participatory Journalism. Westminster Papers in Communication and Culture, 5(2), 24–41.
  • Roughton, B. (2019, October 11). Opinion: News desert spreading across Georgia, the South. Retrieved from https://www.ajc.com/news/opinion/opinion-news-desert-spreading-across-georgia-the-south/E4toqRdT9wWB744YEKjpIM/
  • Ruggiero, T. E. (2000). Uses and gratifications theory in the 21st century. Mass Communication & Society3(1), 3–37. https://doi.org/10.1207/S15327825MCS0301_02
  • Sundar, S. S., & Limperos, A. M. (2013). Uses and grats 2.0: New gratifications for new media. Journal of Broadcasting & Electronic Media57(4), 504–525.
  • Watson, B. R., & Cavanah, S. (2015). Community information needs: A theory and methodological framework. Mass Communication and Society18(5), 651-673.
  • Widman, J. (2020, March 11). What is Reddit? Retrieved from https://www.digitaltrends.com/web/what-is-reddit/
  • Williams, D. (2020, December). RURAL NEWSPAPERS: Georgia newspapers say “news deserts” are exaggerated, giving ammo to local officials who want to weaken public-notice laws. Institute for Rural Journalism and Community Issues. http://irjci.blogspot.com/p/rural-newspapers.html

About the Authors

Jeffrey K. Riley is an assistant professor at Georgia Southern University

Holly S. Cowart is a lecturer at Georgia Southern University

[pdf-embedder url=”https://tccjtsu.com/wp-content/uploads/2021/08/The-Reddit-Oasis.pdf” title=”The Reddit Oa”]

Categories
Issue 1 Volume 8

‘It’s Maine; People Like to Feel Connected’: Traditional Standards and Community Engagement in Local Television News

About the Author: Theodora Ruhs, Department of Journalism, Central Connecticut State University. Correspondence for this article should be addressed to Theodora Ruhs, Department of Journalism, Central Connecticut State University, New Britain, CT 06050.
Contact: ruhs@ccsu.edu

Abstract

New communication technology creates new ways for local television journalists to both engage with and learn about their communities. At the same time, there seems to be an overall push for these journalists to connect with their communities in multiple other ways. This study employs a thematic analysis of interviews with local television journalists in Maine to explore how they negotiate traditional journalism, while also adapting new technology and evolving what it means to serve the community. The analysis suggests journalists find it challenging to align traditional responsibilities with new media norms.

Keywords: journalism, professional standards, local news, social media, community engagement

In a small-market television newsroom in Maine, journalists regularly post selfies, behind-the-scenes information, and comments directly to audience members on Facebook and Twitter. A scroll through Twitter reveals these types of tweets from Maine broadcast journalists: A selfie sitting at the desk in a winter coat captioned, “You know you work in Maine when”; a shot of a fellow reporter looking windswept after reporting a storm; a reporter’s vantage point of a city council meeting showing what the reporter sees. “It’s Maine,” a local journalist said when this practice was questioned. “People like to feel connected.”

Journalists are required to cultivate engaged personas both on social media and within the community they serve, while also maintaining authority as distributors of essential civic information. Journalists must simultaneously preserve the neutrality and independence that safeguards their credibility, while simultaneously participating in conversations with the community that did not occur in previous eras.

This paper proposes that the tensions between these two roles are leading to new uncertainties journalists must learn to navigate. Through a thematic analysis of interviews with local television journalists in Maine, community involvement is explored, along with tensions and ambiguities that arise when involvement overlaps with changing technology and traditional journalistic standards.

The field of journalism continues to transform as technological and economic challenges alter what it means to be a journalist. Looking at television news in Maine, this paper suggests the impact of new technology on television journalists’ social and political roles can be further investigated through local journalists’ perceptions of the dual purposes of local television news—credible information distribution and local connections. These journalists are not just doing local television news, but also community journalism.

Local television news is a consistently influential part of democracy in the United States. Despite the decline in audience, it continues to draw larger audiences than other television news sources, according to Pew Research Center (2018). While digital news media audience size has increased to 43 percent of adults often getting their news online (though 93 percent find some of their news online), 50 percent of American adults still consistently get their news from television. Of that percentage, local television news has the largest share (Gottfried & Shearer, 2017).

In Maine, it seems local television news remains viable precisely because journalists are proving adaptable as technologies alter traditional practices. In particular, journalists define their role as being both integrated with and responsive to their local communities. While this idea is not new when it comes to local news media, audiences are increasingly seen as collaborative partners in the creation and distribution of information.  For instance, Batsell (2015) argues that it is imperative for today’s journalists to interact with audience members to survive in this new environment. While established norms, such as objectivity and independence, remain integral to practice, the tension between traditional and contemporary responsibilities can be stark. Understanding this relationship can inform news production practices beyond local television news and guide journalism training and education.

While local journalism does not necessarily mean community journalism, journalists’ roles in the community are an important part of how they think about what they do. Of note, since this research was conducted, one of the stations from which journalists were interviewed now has a section on their website for “Maine Moms” that brings together “a variety of news sources, community journalists, and comments and suggestions from Moms like you” (“Maine Moms”, n.d.).

While the primary job of journalism is to inform, its democratic function must also include space for a diversity of voices that engage the viewer with issues of common interest in both the broadcast and the larger public sphere. Continually declining audience numbers, overall, point to the fact that, while news is available, the public can’t be made to engage. Here, it is clear that local broadcast news sits in a unique position. That local news retains its significance among news audiences suggests its varying approaches and attitudes towards community engagement and traditional practices and standards may continue to impact the profession, and its differing connections to community are aspects worth examining.

Literature Review

The search for definition and standards of practice in professional journalism has seen numerous approaches, from overall deontology to situational decision-making of case studies (Bowen, 2013; Deuze, 2010). With that and the search for a global ethic focusing on transcendent principles, rather than applicable practices or concrete definitions (Herrscher, 2002; Ward, 2005), it seems best to think of standards, as Deuze (2005) argues, as part of a professional ideology. This study utilizes Deuze’s (2005) classification of this ideology as a basis to examine attitudes towards established normative practices and standards in news production.

Deuze (2005) argues that professional journalism consists of an overarching ideology that practitioners adhere to in order to provide legitimacy for their work. Based on a review of previous scholarship, Deuze breaks this ideology into five primary components: public service, autonomy, immediacy, ethics, and objectivity. These ideals, as Pihl-Thingvad (2014) finds, are an important part of a journalist’s identity, and can impact commitment to news production. Other scholars have found that traditional ideals are decreasing in priority because in their daily practices, journalists face pressures of producing more in less time with fewer resources, although they still believe they are committed to journalistic ideals in their work (Henderson & Cremedas, 2015).

A commitment to traditional standards and ideals has come up in a number of studies as a possible impediment to fully adapting the potential of online platforms such as social media (Reinardy & Bacon, 2014; Spyridou, Matsiola, Veglis, Kalliris, & Dimoulas, 2013). This impediment is not from a want of adapting to technology, but rather, as Lysak, Cremedas and Wolf’s (2012) survey results show, not fully understanding the journalistic value and how to judge its reliability as a source. Moon and Hadley (2014) found television journalists relied more heavily on Twitter than other traditional journalists. It was sometimes used as a primary source, creating concerns about credibility. Additionally, a growing workload from the adoption of multiple platforms disrupted routines and lead to concerns about quality and accuracy (Adornato, 2014; Lysak et al., 2012; Smith, Tanner, & Duhe, 2007).

The development of new technology, specifically social media, has changed how journalists choose and produce content. Lewis and Molyneux (2018) define social media broadly as media that enhance interpersonal communication but more specifically social networking platforms, such as apps. The social nature of these platforms has broadened the expectations of traditional journalists to include two-way communication and engagement with audience members, bringing them into the conversation about not just content, but journalistic practice as well (Feighery, 2011; Malone, 2010; Skoler, 2009).
Revers’ (2014) study of Twitter use among journalists in upstate New York found a divide between journalists who were wary of the breakdown of professional norms and those who embraced the platform as a space of transparency:

Traditionalists and light tweeters conceived of journalism as subjected to one set of norms, irrespective of the outlet it occurred on. Deviation from these norms on one level (or platform) meant undermining journalism as a whole. Intense tweeters assumed flexible boundaries and diversified their performance in different venues (Revers, 2014).
Although tensions still exist, relationships between the technology-adopting and the technology-ambivalent journalists were able to facilitate Twitter as a viable news alternative and push for adjusted professional norms that fit the nature of the medium. Revers (2014) further concludes the concept of transparency, as applied to journalistic use of Twitter and other social media, already fits within traditional notions of journalism, such as public service and autonomy.

While looking specifically at social media use at small circulation community newspapers, Wright (2018) found that journalists continue to hold onto traditional values and take on traditional roles in their posts. This seems to point to a continuing struggle to reconcile the engagement capabilities of new technology and journalistic ideals.
A focus on local television news provides another layer to this understanding of professional ideology. Local television news is, as argued by scholars such as Rose (1979), “its own unique, scrambled genre, with its own rules, forms and attitudes” (p. 168). Further, as Kaniss (1991) says, “local news has always played an important role in the way a city and region understands its problems, its opportunities, and its sense of local identity” (p. 2). It is biased towards a local audience. Television journalists feel the need to present newsworthy information while producing content that engages their community (Henderson & Cremedas, 2017).

Community journalism is often associated with small-circulation newspapers (Lauterer, 2006), but Reader (2012) asks, “who can really argue that a journalist who has lived and worked his whole life in a single large metropolis cannot practice community journalism because he works for the most popular TV news station in that city?” (p. 15). Community journalism also does not necessarily mean a geographic location, but can encompass journalism for a given community as it exists in many forms, especially as technology changes the boundaries of what community means (Robinson, 2014; Hatcher & Reader, 2012).

What makes a community journalist is both reporting focused on and a connection to a community. As Hatcher and Reader (2012) write, “The modern community journalist is not an autonomous outsider, objectively recording all that transpires, but a community connector who has both a professional and a personal stake in that community” (p. 8). The community journalist should be involved in community meaning-making through an active role in “listening and leading” (Lowery & Daniels, 2017).

This study aims to understand how local television journalists both view traditional standards and practices in the face of a changing news environment while engaging with their community in new ways.

Research questions

These questions seek to understand how the journalists in this study perceive aspects of their job discussed in the literature review:
RQ1: In the face of a changing news environment, what are local television journalists’ attitudes toward traditional journalistic standards?
RQ2: How do local television journalists perceive technology and social media-shaping journalistic standards and practices?
RQ3: How do local television journalists view their role in the community?

Method

This research is an analysis of data from a previous ethnographic study, which included participant observation and qualitative interviews. Only the interviews are analyzed here. The previous ethnographic research questioned attitudes toward newsroom norms and journalistic standards. The questions for the interviews were developed from observations, which revealed strong affinity to traditional standards, although not necessarily in practice, as well as interest in engaging with and participating in community through multiple means, including social media.

Semi-structured interviews allowed for the interviewer to tailor questions and interactions to the interviewee. Silverman (2011) described the interview as requiring flexibility, rapport, and active listening. The use of follow-up questions can engage the interviewee in more comprehensive replies, while building rapport creates the possibility of more open answers to questions. Higgins-Dobney and Sussman (2013) relied primarily on these types of interviews, in conjunction with descriptive data, for their study on the impact of ownership structures and technological re-organization on local television journalists, specifically regarding labor conditions. They identified several consistent trends in news production including the impact of different environments on the use of journalistic values through their interviews. How the participants constitute meaning in their discourse provides insight into how they construct themselves as good journalists.

Data Collection

Data was collected in 2015 in the state of Maine. Institutional Review Board approval was obtained for data collection. To ensure confidentiality, participant names and specific identifying information have been removed or altered.

Participants

All participants interviewed for this study worked for a local television station in Maine at the time the interviews were conducted. There were 11 participants interviewed for this study: three female and eight male journalists, ranging in age from their early 20s to late 50s, all of whom worked in four different newsrooms in Maine. These newsrooms are in markets 80, 156 and 205 (Nielsen, 2015). There was a varying degree of training, from journalism degrees to on-the-job learning. Experience ranged from approximately 30 years to less than one, with four of the participants having more than 19 years and seven having less than five years.

Interview Protocol

One-time semi-structured interviews were conducted primarily in the workplace, and one interview was conducted via telephone. The interviews used in this research were designed to promote open-ended responses and delve further into preliminary responses. Questions included “What is your job as a local news broadcaster?”, “What role does social media play in your work?”, “What are important considerations for putting together news that is up to your standards?” and “What are your thoughts on traditional journalistic standards?” Based on answers, follow-up questions included asking what it means to be part of their local community, and what kinds of activities were part of that role. Audio recordings and transcripts were made with the permission of the participants.

Data Analysis

Interview data were analyzed using a thematic analysis (Braun & Clarke, 2006; Leeds-Hurwitz, 2005; Lindlof & Taylor, 2011), which is an analytical process looking for patterns of meaning, ideas, or concepts. Within this analysis, thematic categories with sub-themes are developed from a textual analysis of recorded data. Transcripts of interviews were broken into chunks of text thought to contain a unit of meaning, and these were grouped according to similarities. The groups were then consolidated into larger thematic categories.
While there are no specific guidelines for the number of interviews for qualitative interviews, 11 interviews were found sufficient for this analysis based on participant homogeneity and thematic saturation, where new interviews did not add additional thematic content (Guest, Bunce, & Johnson, 2006). In their research on saturation, Guest, Bunce and Johnson (2006) found that saturation had occurred by the time they had analyzed 12 interviews. Additionally, based on the make-up of the journalists from the original ethnographic study, this was found to be a representative group.

Interpretation

The thematic analysis led to two primary thematic categories: Community engagement and building a relationship with community members for audience retention and story development. The first key finding is technology influences how and why stories are produced and distributed.

Within these thematic categories are notable overlaps, which highlight areas of ambiguity and tension in the journalists’ perceptions about how community engagement, technology, and traditional standards work in concert. To provide the foundation for these areas, first, I will discuss the first two themes individually, then discuss the tension between them as a third theme.

Theme 1: Community Engagement

Engaging the local community fell into three primary subcategories: Understanding and reflecting the interests of the community; Being a member of the community; and Building ethical relationships with community members. Each of these subcategories has a slightly different approach to the focus on community. In the first subcategory, Being a member of the community, the community is seen as primarily an audience that has specific needs and interests that need to be met by local media, which demonstrates the local bias discussed by Kaniss (1991). One interview participant referred to this as Mainer pride:

If we can find something that resonates with Mainers about somebody who’s working hard or, you know, a local business that a lot of people take pride in. I mean, there is such a sense of pride, especially in the part of Maine that we cover, about being from Maine. And we, I mean, it’s in our TV promos as you might have seen. I mean, that is something that we take pride in and then also try to look aggressively for stories that reflect that. I don’t know if you would call it a mission, but that trait of the place that we serve.

This sentiment was repeated by most participants, with the implication that only local news could do this job successfully, based on the connection local reporters have to the community. Phrases like “pulse on the community” and “in the know” were used to demonstrate the journalist’s ability to understand and provide for the particular needs of the local area. This includes a focus on topics of significance:

There’s certain stories that this community seems to really enjoy, like veterans pieces, for example. I think those are… that’s really something that this community connects with so, you know, you really try to focus on those kind of things.

Being in tune with the community’s needs and interests is how these journalists chose stories they believe will encourage the communities to engage with their content.

Part of being in tune is making sure to include content from all communities in the viewing area in an even manner. Audience members, they explained, need to feel like the news connects directly to their community, not just neighboring communities or the “big” city where the station is based. Without this localized attention, the audience might disengage. As one participant pointed out, specialized local content is what audiences tune in for:

You know, just try to give them as much as I can, keeping it as local as I can, ‘cause you can get any of that Red Sox… all that stuff anywhere else. So try to get stuff here that’s new to them…

Local sports, this participant said, is a key area of interest for all the communities served. Community members have children and friends on these teams and are excited to see them.

Another aspect of community engagement was that journalists themselves are members of the community. The following interview excerpt regards the number of journalists, who, unlike many younger reporters, decided to stay at their stations long-term:

We’re still local people with, with vested interest in our local community, you know. You’ve got a foundation here at this particular station where you have a lot of people who have been here a long time. They make this home. They happen to do this for a living, you know…

While not expressed by all participants, this sentiment was seen from both long-time journalists who have lived in the market for many years, as well as young journalists who still plan to move into larger markets in several years. The following excerpt came from a younger journalist, in his early 20s, who was newer to the area:

It is more of a community-based feel, and a lot of the times you’ll know, if you’re at a scene in Bangor, like I know, I often know the officers on scene just from like work, having worked here for a year and a half and just like being part of the community.

Being part of the community is not just an individual matter, but an aspect of news stations as whole entities. The participants’ stations make a point to be part of local events from holding food drives to covering and engaging in walks for cancer treatment.

I think one of my favorite parts about working in Bangor, and living in Bangor, is the community interaction, and you get to meet so many people in the community because you’re doing community events that really matter to people, and maybe one walk doesn’t matter to you, but another one might, and we’re usually at all of them.

This statement overlaps with the idea of covering stories that matter to the community, but also emphasizes the importance of being in the community as well.

Community was also discussed in terms of relationships. These relationships are integral to working effectively and living harmoniously in the stations’ coverage areas. Several participants mentioned approaching officials and other interview subjects politely, asking permission to film, even if they know they have the right to. In the following excerpt, the participant discusses finding a balance between being in a community and reporting on it:

We are small communities. We have to live with these people, and, yeah, a door can shut and you’re really in trouble trying to get information, you know. Uh, you can’t let that make you shy away from the story. At the same time, don’t go burning a bridge unnecessarily, you know. So yeah, yeah, your network, you can’t drop in, do the story and they’ll never see you again, you know.

This participant is also demonstrating the difference between local news and network or national news, highlighting the specific relationship demands of community news work, of which trust is a major element.

The term “fairness” was used frequently in the context of relationships. This is not the same fairness of equal time or providing response time to criticism, but fairness as it relates to sensitivity and building ethical relationships with the communities served. One of the participants described how a young girl and her younger brother were in an accident while using a recreational vehicle on their own. The younger brother was killed, and the police released the names of both children. The girl was not charged with anything for the accident, but, in reporting the story, questions were raised about whether it was ethical to use the girl’s name.

To be fair and sensitive, it was decided the name would not be used. The argument was that even though the story raised a number of questions about what happened, nothing in particular was gained by naming her, and it might make her life more difficult. This conception of fairness as a type of sensitivity to community members was found in the transcripts of interviews with most of the participants, ranging from dealing with reputations to deaths to illness or disability. The following excerpt encapsulates this sentiment:

You want to give the viewers the information, but you don’t also want to ruin someone’s life whose life didn’t need to be ruined in the first place.

Theme 2: Impact of Technology

Technological developments have long influenced the evolution of television news and broadcast journalism practices. With more recent changes in technology, however, participants with longer careers noted enthusiastically that the way they work has changed in multiple ways, becoming paradoxically easier and more difficult. With more mobile and networking capabilities, these participants noted both cell phones and networked, digital video created a more responsive system to breaking news or changes in story development. The expanded use of email and social media provided local journalists with more ways to reach out and connect with sources and engage with their audiences.

On the other hand, these same technologies create a heavier workload for everyone in the newsroom with more platforms to populate, the possibility of last-minute changes, and more spaces to engage with and search for information and stories. As discussed in the literature review, this concern has been found in numerous other studies. In particular, social media stood out in the interviews as an important factor in the daily workings of the newsroom, with one participant noting they are no longer a television station, but a multimedia station.

Overlapping with the concepts of community relationships, technology, specifically the use of internet and social media, have opened up avenues for building new types of relationships through accessibility to on-air talent and candid behind-the-scenes knowledge. Reporters and anchors are encouraged to post pictures and information about their work process, in addition to posting updates to and teases for the day’s big stories.

1) I want them on their personal pages because people know who they are and they’re becoming friends with them and that’s great because it’s also helpful for our brand.
2) I mean all of us are so accessible to viewers these days. We all have our own Facebook pages. We have our own Twitter pages.

These digital relationships with audience members create new avenues for connecting with what is happening in the community and what is important to audience members. Particularly, the use of social media is about new ways to engage and get input from viewers. As the following excerpt demonstrates, this includes ways for audience members to draw attention to potential news stories:

They’re more likely to weigh in their support on social media through someone who might initially start a campaign or effort, and then maybe we will look at it and say OK, well there might… maybe there’s more validity to this.

The excerpt suggests just how much impact audience members can have in getting a story covered in a space where they can engage with the newsroom as a group, creating noticeable trends, rather than individuals emailing or calling.

Participants described social media as a tool to specifically ask for audience member contributions and story ideas:

Earlier in the week we posted on Facebook, like, do you have a cool, like, Easter tradition we might be interested in covering. That’s definitely a feature story should nothing else be happening that… like nothing breaking… and people responded, oh yeah, we have like egg fights or things like that. So things like… things that sound cool. That’s a good way to, um, kind of… and then send them a message after and be like, hey, we saw you posted here. Are you interested in doing a story?

This use of social media for story development through both explicitly engaging with viewers and more passively watching and responding to viewers’ online activity was mentioned by most participants as a regular activity in the news development process.

Social media, specifically Facebook, also provides space to engage with users through posting content that is not deemed quite newsworthy enough for broadcast or worth sending a reporter to cover. It allows the newsroom to foster community without the “bridge burning” and loss of trust mentioned in the previous section in a different way.

People will write to us like a lot of fundraisers. Like, we don’t often cover fundraisers. Like if they’re like oh I want to… Like I’m trying to like start a business, here’s my Gofundme page. Can I get some coverage? Like, we’ll tell them to post it on our Facebook page where other people can see it and that way we’re not really promoting it ourselves, but it’s like they post it to us for other people to see and then people are still getting that… Not as much exposure as they would had we covered a story like that, but they’re still getting exposure and at the same time we’re not really burning any bridges by telling a person no.

Social media also provided a place to distribute content in both a more immediate and expanded way. Specifically, Twitter was mentioned as the place reporters posted information while in the middle of reporting and where breaking news is first distributed. This is part of how technology is changing audience expectations of how and when they get information, as demonstrated here:

The public’s expectation has definitely changed because you know our sense of like we have to get this out… we have to, you know, the second it happens, you know … I think court is probably for me the biggest example of that because you know every kind of major twist and turn in some sort of court proceeding is expected to be tweeted…
Rather than waiting for air time, reporters are constantly distributing information to their audiences, even though how that information is packaged changes as it moves from platform to platform.

Theme 3: Positions of Ambiguity and Tension

There is significant overlap between statements put into the previous themes of community engagement and technology. These overlaps were useful in revealing challenges facing journalism as these things further converge. It is not just changing technology that directly impacts newsroom perceptions about journalism, but it also changes ideas about community and steadfast attitudes about the importance of traditional standards. The particular intersection that spawned doubt changed from person to person, but there was an overall sense in the transcripts that there was some apprehension with the current state of local journalism.

The continued importance of traditional standards and ideals can be seen in the prevalent allusions that continued through the interviews. The focus of conversations around these topics often reflected the purpose of journalistic ideology discussed by Deuze (2005). Maintaining credibility and responsibility of the job were frequently used as explanations for the importance of these standards. The idea that following traditional journalistic standards is the responsibility of the journalist was clearly stated in several interviews, such as the following short example:

We have a responsibility to be accurate, to be, you know, to be balanced…

Others expressed a similar sentiment more implicitly. In the following excerpt, a participant discusses how being unbiased is integral to being a journalist.

I mean it’s, it’s like taking something without a bias. I mean it’s just, you know, telling viewers what they need to know and I would hope that’s what we’re doing. If not, I don’t want to work here anymore, you know what I mean? I think it’s the right of the folks watching at home to have a newscast that isn’t biased in any way or isn’t leaning in one way.

If a journalist does not do this, they are not doing journalism, as suggested by the claim, “I don’t want to work here anymore.” The concept of being unbiased is seen as integral to the point that it doesn’t require much explanation, but there is also a sense of responsibility of choice. The journalist presents facts, but it is the responsibility of the journalist to choose which ones the audience needs. Here, the journalist uses standards as tools in acting as a public servant.

Several participants repeated the importance of this sense of responsibility. In another example, a participant talks about these standards and responsibility in terms of quality.

Nice to meet your deadlines. Nice to have that as a goal and to do everything you can to meet them. Nice to get it first. Nice to scoop the competition, this is a business. And, nice to- and for egotistical, uh, reputation purposes, you know, it feels good to do that. But none of that should be the driving factor ultimately. The driving factor should be: is this solid? Can we rely on this? Have we touched enough bases here to have a solid story? You know, have we filled as many gaps as we can to put this out there, this information out there responsibly?

To do your job responsibly as a journalist requires making sure you have the best product with “gaps filled” to distribute. Ultimately, these standards of journalistic production should outweigh other business and personal motivations. If, as this participant says, “scooping” or “ego” take precedence, the implication is that a journalist is failing in their responsibility.

The concept of responsibility was most frequently brought up in relation to journalistic standards, but credibility was also emphasized as a reason for preserving related practices. It is a prudent business practice as a distrustful audience may not remain an audience. In these three excerpts, there is a sense of not losing the trust of the audience with anything that might be considered inaccurate or biased:

1) You have to serve an audience that wants to know that you’re unbiased when it comes to these things…
2) Without image what’s left for any kind of information sharing, whatever we call ourselves now, for journalists, you know. I mean you have to have credibility and you have to have um… and reputations are involved here. I mean obviously if you are very opinionated about a social issue and you share that freely then viewers and consumers have every right to question your objectivity when it comes to covering that issue…
3) You can’t be wrong or else that just makes you look bad, station look bad, and people might be, not that it’s that extreme here like if you get, like pronounce a name wrong, but people notice…

Some of the concerns about where these standards fall apart will not sound new to many, such as whether or not a story is providing free advertising for a business:

I forget what time of year, but like there’s a bakery and they have these strawberry tarts, and like every year we do a story about like, hey, the tarts are here, and I look at that and I go that’s not newsworthy.

While this attention to local business fits into a broader conception of being a part of and supporting the community, which was described by most as an important aspect of the job, there was a sense from some participants that taking on a purely promotional role for the community isn’t the right way to go about it. Making the story about a more newsworthy aspect that impacts more of the community, with the local business purely as an example, was suggested as an alternative.

Here, a poorly defined characterization of community engagement comes into conflict with traditional journalistic standards of independence. Other participants expressed this particular apprehension about community as the possibility that community members might abuse personal relationships to get promotion for their local businesses.

Local business was not the only subject of this type of tension between community engagement and journalistic standards. Prominent community members and prominent community attitudes also came up as subjects of doubt when it came to reflecting community interests while maintaining journalistic integrity:

You want to present information that your viewers are going to appreciate, but you don’t… you… I think you kind of get off the rails as far as objectivity goes when you start writing too much to what you think they want to hear, bec- You know, you obviously… You want to create content that they want to watch, but you also, you know… It’s like, oh well, people in this part of Maine think this or think that, like, I’m going to write my story a little bit more, you know, geared towards that. I think that’s dangerous.

Community engagement online seemed to lead to a similar concern about community members abusing or overly influencing news decisions based on the newsroom’s need to encourage community input. The sense of ambiguity here was around how to, with the new access social media provides audience members, gauge what topics are worth giving time to.

There are contributors, but this is still not their job and, you know. So, we have to, we have to remember that too, that it’s still our job to… to, you know, finally put out that product and things and not to say that the contribution isn’t of value, but I think sometimes we have to question the contribution and, you know, and really wonder like are we doing this just because social media deems that we should be doing something about this? I don’t know. I worry about that sometimes.

While community members are encouraged to contribute pictures, videos, anecdotes and story ideas, when do these contributions require a response? Is a specific issue trending on the station’s social media and email because of manipulation, as this excerpt posits?

A lot of the most vocal people, the ones that are really against something or really for something, they might be a very loud minority. Then again they might be a legitimate majority. But the point is that they’re going to tee off, but if they get some kind of organized response to you it can skew… it’s not scientific. We’ve got 400 responses and 300 of them were negative. Well it’s probably accurate, but you don’t know that for a fact. It could have been a concerted effort.

There are no clear guidelines for knowing when it is appropriate to incorporate audience input online into the reporting process.
The same tension resides around posted critiques and what are often called “trolls,” or people who purposely post disruptive content. Responding to legitimate critique and answering questions is not seen as a problem, but when does critique cross the line into trolling? When is it appropriate to delete comments or not respond? These two excerpts from different participants express the uncertainty around dealing with this aspect of engaging with people online:

1) Sometimes we monitor that sort of thing and we’ll delete things and other times we won’t. So that I feel like that’s something that could be… I don’t… I don’t really know how to… I feel like that’s something that like… I don’t know how many people… I don’t know if anyone knows really how to handle that because people are entitled to opinions, but, at the same time, like do you want vulgar stuff on your website, but, again, it’s just reaction from a story you did.

 

2) I know that we’ve run into that a couple of times in the newsroom and I can’t even pinpoint the specific examples, but it’s kind of like… you know, because a child is tit-for-tat sort of thing, and you just wonder like are we getting involved in that too much. Is that what we need to be doing?But not that can’t. You know, sometimes you do have to make an immediate response to people and reply to them.

The ambiguity around how to approach these situations comes across not only in what journalists are saying, but also in the almost hesitant way they try to explain the nature of these online interactions. While these types of commentary from audience members may have been present in the past through phone calls, letters, or visits to the station lobby, online interaction provides a whole new scope both through much greater accessibility and the public nature of such comments that raises questions about how to maintain community relationships and journalistic standards online.

The accessibility that social media provides also created a sense of ambiguity in the reverse situation, when audience members are exposed to the darker side of the medium. It opened new doors for gathering information and materials for reporting a story that, for some participants, is rife with potential ethical dilemmas. One participant described a situation during a report on a local soldier. Members of the newsroom were able to find and send a message to the wife using Facebook, but the approach and wording was not sensitive to the situation, which this participant thought was due to the more impersonal nature of the contact.

Some things that were said were kind of… like I would have never said to a person, so I kind of think there are boundaries that are kind of overlapped (…) like you can definitely reach a broader network of people on Facebook and that sort of thing, but I feel like there’s also things that, like, you shouldn’t do as a reporter, like ethically, that goes against what you should be doing.

This same participant also described another situation of reporting on a death where Facebook was used to find out information and a picture of the deceased person. Again, there was an ethical dilemma about approaching people in ways one might not do when actually in the community. For instance, the family should perhaps have been asked for permission to use the photo. However, the photo, as well as the message in the previous example, were technically public, not made private by the Facebook users. The technology provided ways to access the community in ways that are not available off-line, but using this access to report stories seems to come into conflict with the idea of building an ethical and sensitive relationship with the community discussed earlier.

Discussion and Conclusion

Local television journalists in Maine appear to be doing community journalism by, as Hatcher and Reader (2012) say, being community connectors who have “both a professional and a personal stake in that community” (p. 8). At the same time, traditional journalism standards and ideals continue to guide their practice. However, those traditional standards are evolving to respond to demands for engaging with the community. Expanding capabilities for reporting and interaction with the audience create new demands and concerns for Maine’s local television journalists. While still primarily attentive to reporting on the community interests, journalists appear to be increasing their emphasis on engagement with the community.

The concern with local community and the impact of changing technology is not new to local television news, but the current manifestations of these aspects of the local news business are evolving. The significance of community engagement and the growing use of social media are redefining the type of relationships and conversations that are occurring. These relationships are more immediate, more frequent, more accessible, and more participatory.

The questions facing journalists revolve around behavior and responsibility. When does community engagement threaten traditional journalistic ideals? When is sharing online too much? When do these activities impact journalistic integrity, as defined by traditional notions, by engaging in unprofessional or unethical behavior? These questions reflect concerns heard in the interviews regarding the possibility of giving community engagement and social media use too much emphasis over other professional concerns. This signals a need to figure out how credibility can be preserved as journalists push reporting into new arenas.

One limitation of this study is the particular nature of the location. Maine is tied as the state with the largest percentage of the population living rurally (U.S. Census, n.d.). The largest population center is in and around Portland, in the south of the state, which has a population of approximately 66,000 people. The Portland area has three local television news stations and is a medium-size market. Three additional local television stations are in Bangor, a city of about 35,000 people. One more station is in the north of the state in Presque Isle, which serves a market of approximately 27,000 viewers. While this research is based on a specific geographic area, as well as a smaller television market size, and, as such, cannot be generalized, there are some take-aways that can be useful for understanding the current state of local television news as it continues to be an important source of information for American audiences.

Overall, local television journalists in Maine are generally positive toward embracing new technology, and are working toward maintaining their work on multiple platforms.  However, there is tension at the intersection between the use of new digital platforms and a changing concept of community engagement and building relationships. Discussions with journalists showed building community relationships was an important part of their overall journalistic practice, and the use of social media was an important part of facilitating those relationships through both sharing about themselves and engaging directly in conversations with the community.

This study also provides qualitative support for a number of studies that examined journalists’ relationship to social media while bringing attention specifically to local television news. The findings here support previous research that showed journalists are trying to figure out how to combine traditional practices with new opportunities that challenge established norms. The thematic analysis also shows the tensions found with trying to fit the use of technology and traditional standards and ideals into new conceptions of community engagement and relationships.

The traditional ways of doing local news are tied up in a journalistic ideology and identity. Within local television news, this includes an embrace of technology and an understanding that viewers are connecting with on-screen personas. These aspects of the local television news journalist’s professional identity, as shown in the analysis, are still very much a part of how those interviewed for this study view their daily practice. The nature of both the current technological developments and connections with viewers are transforming in ways that sometimes conflict with older perceptions of what it is to report the news.

Even with uncertainties about how to handle new conversations happening about news work, journalists in Maine are managing to negotiate individual situations. The fact that a mostly rural state continues to support a number of local stations suggests that these negotiations are on the right track. As Newman (2016) points out, “In many cases, broadcast television is the only reliable and accessible source of information for these communities, which are outside the scope of broadband networks” (p. 5), providing an alternative explanation for local television’s continued prominence. However, as local television news seemingly maintains its position across the country, it is worth examining to see if these themes, tensions and negotiations are found in other markets.

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About the author: Theodora Ruhs, Department of Journalism, Central Connecticut State University. Correspondence for this article should be addressed to Theodora Ruhs, Department of Journalism, Central Connecticut State University, New Britain, CT 06050.
Contact: ruhs@ccsu.edu