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Community Journalism Journal Issue 1 Volume 1

Journalism students and civic engagement: Is there still a connection?

Geoffrey Graybeal and Amy Sindik

This study focuses on the civic engagement of high school journalism students in the so-called Millennial generation. Through a pilot study and focus groups, this paper examines the way high school journalism students feel about civic engagement, and if the students connect civic engagement to their works as young journalists.  The focus group findings indicate that being involved in journalism does increase an interest in the community around them, and creates a group of students that believe they know more about current affairs than their peers.  Cyclically, the students believe that civic engagement also helps develop their journalism skills.

Key Words:  Civic engagement; scholastic journalism; Millennials; journalism students; community journalism; high school

Scholastic journalism students are caught in a civic quandary.  As news consumption and press involvement often are cited as key aspects of civic involvement in their communities, young journalists find themselves simultaneously contributing to and being shaped by civic participation at a time when civic engagement continues a downward spiral among their generational cohorts (Delli Carpini, 2000; Mindich, 2005; Pew, 2010; Putnam, 2000; Reese & Cohen, 2000). Scholars, pundits, demographers, and analysts have attributed the decline in civic engagement to a generational gap (Delli Carpini, 2000; Mindich, 2005; Pew, 2010; Putnam, 2000; Schudson, 1998; Skocpol, 2003; Zukin, Keeter, Andolina, Jenkins & Delli Carpini, 2006).

However, other scholars argue the daily technology usage of the generation that contemporary scholastic journalists belong to equates to a shift in  civic engagement, and not a waning, as a result of these technological changes (Gil de Zúñiga, Eulalia & Rojas, 2009; Gil de Zúñiga & Valenzuela, 2010; Zukin et al, 2006).  Even Robert Putnam, whose Bowling Alone chronicles the decline of civic involvement and speculates on how this is harming the very fabric of American democracy (Putnam, 2000), appears willing to accept this premise (Sander & Putnam, 2010).  Scholars, such as Delli Carpini (2000), envision the online realm as a space for political re-engagement, particularly for young people.

If this perspective is indeed the case, then the most recent generation of young journalists has much insight to offer, given they were born in, and have come of age in a disruptive technological time that has had transformative political, cultural, and social ramifications.  Thus, this study examines the civic engagement of journalism students in the so-called Millennial generation, often identified as those born 1980 and after (Pew, 2010), and the way engaging in their communities impacts their journalism skills. These Millennial-generation journalism students are teenagers with what Community Journalism: Relentlessly Local author Jock Lauterer describes as a “sense of community” (Lauterer, 2006, p. 88). They have distinct communities (i.e. high school identities) both within their demographic (youth) and within their community (hometown).

The existing literature reveals three consistent patterns.  The first is that civic engagement is a generational issue.  The second is that civic engagement is changing.  The third is that the defining characteristic of the Millennial generation, technology, is contributing to, and accelerating the changes in civic engagement, as well as participatory democracy. These shifts appear to be noticeable particularly with journalism students.  Journalism classes have been found to increase civic knowledge in high school students (Clark & Monserrate, 2011). McLeod has advanced the idea of actively engaged adolescents participating in civic development through interactions with family, peers, teachers, and the media in contrast to young students as passive recipients of information from parents and teachers (2000).  Community involvement and civic engagement occurs from skills developed from participation in school and in community volunteer activities and with news media use (McLeod, 2000) — the type of knowledge high school journalists gains vis-à-vis scholastic journalism programs.

The purpose of this study is to examine the civic engagement levels of high school journalism students, and the way civic engagement impacts journalism practices.  Through a pilot study and focus groups, this paper examines the way high school journalism students feel about civic engagement, and if the students find a connection between civic engagement and their work as young journalists.

LITERATURE REVIEW

Youth, Community, and Civic engagement

Millennial generation scholastic journalism students are teenagers who identify not only with their high school communities, but with their hometown communities as well as within their own age group— which fill characteristics of community journalism offered by Lauterer (2006).  While the Internet has expanded community beyond the geographic boundaries of audience members in a newspaper circulation area (Gilligan, 2011), another common definition of community journalism comes from the National Newspaper Association. The NNA, the leading trade group for nondaily and alternative newspapers, defines the term as a community and the newspaper joined by a “shared sense of belonging,” which can be “geographic, political, social or religious” and can exist in the “real” world or in cyberspace (Terry, 2011).Community newspapers, in particular, have long had ties to promoting civic engagement in their communities. A 2007 study by Jeffres, Lee, Neuendorf, and Atkin found newspaper reading supports community involvement, as newspapers “have been more active practitioners of civic journalism and its commitment to a more robust civic democracy” (p. 7).

More recently, two studies found further evidence of connections between local newspapers and civic engagement. In a 2011 study, “How people learn about their local community,” funded by the Pew Research Center’s Project for Excellence in Journalism, the Pew Research Center’s Internet & American Life Project, and the John S. and James L. Knight Foundation, newspapers and newspaper websites ranked first or tied for first as the source people said they rely on the most for the most civically-oriented topics such as zoning, development, community events, local government and information about taxes.(Rosenstiel, Mitchell, Purcell & Rainie, 2011).  In the other study, Yamamoto (2011) found evidence that community newspaper use promotes social cohesion, indicating community newspapers are important to community engagement.  Yamamoto discovered that community newspapers provide “mobilizing information,” which facilitates participation in local community organizations and volunteer efforts.  Taken together, these findings suggest that those who closely follow civic matters, while perhaps smaller in numbers, are more likely to be engaged in these matters.  While using community news as a source for information does not necessarily directly equate with civic engagement per se, there is evidence that consumption may influence action.

Like community newspapers, broader definitions of community journalism also have long encapsulated civic values.  In a study of mass communication scholarship over an 11-year period looking at the relationship between community and news media, Lowrey, Bozana, and Mackay (2008) found evidence that many of the explicit definitions of community journalism reflect civic or public journalism principles. Many of the articles took a normative tone assuming civic journalism principles benefit communities (Lowrey, Bozana, & Mackay, 2008).

News Consumption

Traditionally, newspaper consumption has been used as a surrogate measure of civic involvement.  However, as traditional newspaper readership declines concerns abound regarding what the decline means for the state of democracy (Mindich, 2005; Schudson, 1998).  Just as the decline in civic engagement has been cited as a generational problem, so has the continued decline in news consumption.  Young people are estranged from the daily newspaper, have consumed much less news, and have failed to make news consumption a routine part of their day (Mindich, 2005).  Reading newspapers ranked lowest among teens out of all available media options (Pardun& Scott, 2004).  While newspaper readership is down across all demographics, newspaper readership among teenagers has decreased to an even greater degree.  Teenagers who do not read the newspaper attribute this lack of use to the many media outlets competing for their time (Cobb-Walgren, 1990).

The Millennial generation is the first generation to be born with the Internet and brought up in a computer mediated environment (the creation of alternate realities through computer interfaces) (La Ferle, Edwards & Lee, 2000; Zukin, et al., 2006).  The Millennial generation is a multitasking generation spending their entire lives connected to digital technology (Pew, 2010).  These generational distinctions are shown in their news consumption habits.  The Millennial generation relies heavily on television and the Internet for news, with 65% of Pew survey respondents indicating they received most of their news from television and 59% indicating they received most of their news from the Internet.  Gen Xers (ages 30 to 45) and Millennials rely on Internet and television sources nearly equally, although television is still the leading news source for both of these younger cohorts (Pew, 2010). As a news source, Millennials (characterized in the Pew report as those born after 1980) are just as likely to use cable or broadcast television. They are less likely than Boomers (ages 46 to 64) or Silents (ages 65 and older) to get most of their national and international news from the major networks (ABC, CBS and NBC). Only 24% of Millennials surveyed receive most of their news from newspapers, and 18% use radio as their main news source (Pew, 2010).

Mindich (2005) worried the decline in news consumption among young people may lead to a decline in public affairs knowledge and democratic participation.  However, studies have found parents and schools can encourage an  increased use of  newspaper and television (for news consumption) (Vraga, Borah, Wang & Shah, 2009) and civic engagement, particularly among tweens and teens (Golieb, Kyoung & Gabay, 2009) as well as scholastic journalism students (Graybeal, Dennis & Sindik, 2010).

Civic Engagement Habits

Pointing to the changing nature of civic involvement (which historically was tied to political engagement), Zukin et al. contrast civic engagement from political engagement by defining civic engagement as organized voluntary activity focused on problem solving and helping others (2006).  The definition of civic engagement appears to be shifting, with no answer that fully encompasses civic engagement in the 21st century (Zukin et al., 2006).  Determining a definition for civic engagement is difficult due to competing theories of democracy and empirical measures of participation (Zukin et al, 2006).  Despite difficulties surrounding the meaning of the term, Delli Carpini defines civic engagement as the way individual and collective actions are designed to identify and to address issues of public concern. Civic engagement can take many forms, from volunteerism and organizational involvement to electoral participation (Delli Carpini, 2000; Delli Carpini, 2006; American Psychological Association, 2012). On the American Psychological Association website, the organization posits civic engagement can include addressing an issue directly, working with others in a community to solve a problem, or interacting with the institutions of representative democracy. Civic engagement encompasses a range of specific activities such as working in a soup kitchen, serving on a neighborhood association, writing a letter to an elected official, or voting in elections (American Psychological Association, 2012).

Scholars often have tied civic engagement to news consumption in that when news consumption decreases, so does civic engagement.  And although one perspective considers the Millennial generation’s decrease in civic engagement as inevitable as news consumption decreases, not all predictions for future news consumption and civic engagement decline are dire (Schudson, 1998; Skocpol, 2003; Zukin et al., 2006).  Scholars argue that forms and types of civic engagement and news consumption have changed; therefore, researchers should make a similar effort in finding the appropriate methodological ways to measure the new cultural and media landscapes. Parents (talking about politics at home) and schools (arranging for volunteer opportunities) are the most powerful predictors of engagement, among high school and college students (Zukin et al, 2006).  Opportunities in high school to learn about civic engagement can be related to the ability to engage in civic activities (Kahne & Middaugh, 2008). Empirically, recent studies have shown that Millennials often volunteer at higher rates than Americans in other generations, suggesting an interest in civic engagement still exists (Civic Health Index, 2009; Pew, 2010).

Besides volunteering more than other generations, Millennials are on par with other generations in the frequency with which they sign petitions online and paper petitions (Pew, 2010). About one-third of Millennials, Gen Xers and Boomers say they have boycotted a company in the past year. And nearly as many said they have participated in “buycotting” in the past year, which is purchasing a product or service to show support for a company whose business practices one believes are ethical (Pew, 2010).  Millennials often use their favored news resources and new technologies to share information regarding civic engagement (Civic Health Index, 2009). Millennials are more likely than older generations to use the Internet, blogs, text messaging and social networking sites to gather civic-related information and express their opinions on issues (NCOC, 2009).

Some best practices for civic engagement in the high school classroom include the discussion of current events, the study of issues important to students, the discussion of social and political topics in an open classroom environment, the study of government, history and social sciences, the interaction with civic role models, the participation in after-school activities, the study of community problems and ways to respond, the service learning projects, and the engagement in civic engagement simulations (Kahne & Middaugh, 2008).There is strong evidence that talking about politics and civic participation today leads to civic participation and to political participation in the future (Gil de Zúñiga & Rojas, 2009).

Technology and Civic Engagement

Scholars have conducted research into effects of technology on civic engagement in both online social networks (such as blogs and social networking sites like a Facebook) and offline social networks (such as neighborhood and educational associations like a PTA).  Network size, both online and offline, is related positively with civic engagement and online networks entail greater exposure to weak ties than offline networks (Gil de Zúñiga & Valenzuela, 2010).  Some of the barriers preventing access to developing weak ties offline can be overcome by the geographically boundless Internet,. Also, engaging in conversations online has a stronger relationship with civic involvement (Gil de Zúñiga & Valenzuela, 2010). Other research has honed in on the types of Internet content that foster higher levels of civic engagement.  News consumption, both online and offline, positively relates to interpersonal discussion, to political involvement and to political engagement (Gil de Zúñiga, Eulalia, & Rojas, 2009).

Mesch and Talmud (2010) found that Internet connectivity and attitudes toward technology provide more channels for local civic participation.  Formation and active participation in local community electronic networks not only adds to, but also amplifies civic participation and an elevated sense of community attachment (Mesch & Talmud, 2010).  Overall, active participation in locally based electronic forums is associated with multiple measures of community participation over other traditional (offline) forms of social capital, such as face-to-face neighborhood meetings, talking with friends, and membership in local organizations (Mesch & Talmud, 2010).

In summary, a generational gap has led to declines in both news consumption and civic engagement. A news habit has not developed among members of the Millennial generation, the first to be surrounded by digital technologies at birth.  When news consumption decreases, so does civic engagement, however, participation in school activities can stimulate an interest in civic engagement. This study looks how participating in high school journalism studies impacts civic engagement. Thus, the following research questions are posited:

RQ1:  How does participating in high school journalism impact civic engagement?

RQ2:  How does students’ focus on online news impact civic engagement?

METHODS

This study used mixed methodology of a pilot survey and focus groups to determine the dependent variable of civic engagement.   Using Delli Carpini’s characterization of civic engagement as a guiding point, this study operationalized civic engagement as involvement in community, involvement in civic and/or political events, as well as an awareness of issues impacting the respondent’s community. The independent variables were high school journalism practices and online engagement.  High school journalism practices were operationalized as high school students who engage in journalism activities for their high school.  Online engagement is operationalized as level of online use.  The participants were high school students attending a week-long summer scholastic journalism academy at a university in the southeastern United States in 2009 and 2010 (n= 147). The journalism academy consisted of high school students — mostly from the host state — that enrolled in one of four writing courses or one of three visual communication courses. At the end of the week, students produced a 12-page newspaper and a 15-minute broadcast TV news show. To attend the journalism academy, students must either pay for the $525 tuition or apply for a scholarship. Roughly 25% of the participants attended on scholarships funded by CNN or the Hispanic Scholarship Fund. Although open to all students who demonstrate financial need, the scholarships are marketed to students in schools with high concentrations of African American and/or Latino students.

Pilot Study

A pilot survey of students was conducted at the journalism academy to gain initial impressions regarding the participants’ general news and media consumption habits to determine ideal focus group participants. The survey measured media consumption habits, attitudes toward community engagement, civic involvement, and interest in news and current events. The optional online survey was conducted during academy classes and had a 97% response rate (n = 142). The convenience sample was comprised of 84% female respondents and 16% male. Statewide and national demographic data of scholastic journalists was not available so it is unknown if the survey sample is representative of a typical make-up of scholastic journalism participants or heavily skewed toward female respondents. A national study of recent college journalism programs, however, found 75% of recent graduates were female, which seems to suggest the skew toward females is normal among journalism students (Becker, Vlad, Olin, Hanisak & Wilcox, 2009). The majority of the survey respondents were upperclassmen (Figure 1).

Figure 1: Grade level of respondents
Note: As the academy was held in the summer in between grade levels “rising” indicates the grade level of the student when they return to school in the fall.

Many of the respondents are involved in multiple media outlets in their high school, with the newspaper or newsmagazine being the most popular outlet (Figure 2). While most of the respondents had experience in scholastic journalism, nearly one-fifth of survey respondents are not involved in a media outlet at their high school, 17%, n = 24.  This suggests summer scholastic journalism academies fill a void for students interested in journalism who might not be involved in media outlets in their own high schools.

Figure 2: Scholastic journalism activity

The majority of respondents are Caucasian, 60%, n = 82. Because a focus of the journalism academy is exposing minorities to journalism opportunities, there are a greater number of minorities represented in the sample. This is more than double the number of college journalism graduates (19%) who are members of racial ethnic minorities (Becker et al., 2009). Survey respondents were allowed to check more than one option for their minority status. A majority of survey respondents (58%) identified themselves as members of racial minorities. Participants indicated several minority groups they identified with including African American, Asian, Latino, Native American, Indian and multiracial.

Focus Groups

The purpose of the focus groups was to determine the level of civic engagement felt by the high school journalism students (n = 32). The students participated in one of four hour-long focus groups conducted during the week-long academy. Focus group participants were grouped on different criteria selected by the researchers. One group consisted of rising sophomores; another group consisted of rising seniors; another group consisted of students with an interest in writing; and the fourth group consisted of students with multimedia interests. The focus groups further delved into many of the subjects covered in the survey. The focus group questions were pre-tested in an in-depth interview with a local high school journalism student. The focus group moderator routinely conducted member checks throughout the focus groups by summarizing and clarifying the statements being made and asking for agreement or corrections to his statements. The high school journalism academy director also presented a preliminary summary of research findings from the survey at the academy. This, in effect, also served as a de facto member check on validity to help show that the survey asked what the researchers intended to ask.

RESULTS

Pilot Survey

The high school journalism students were heavy consumers of media products, with newspapers, the Internet and television being the biggest sources of media consumed at least once a week (Figure 3).

Figure 3: Media consumption habits

Forty percent of the participants read the news online every day (n = 53), but are not heavy consumers of mobile news, with 71% (n = 100) never checking the news on their phones or other new media products, such as podcasts. However, the phone and email are the main ways the respondents communicate with their friends (59%, n = 83), suggesting that the uses for mobile devices are primarily social for this group.  In terms of news consumption, television is the primary source of news for the participants, followed by the Internet, radio and the newspaper (Figure 4).

Figure 4: Primary source of news

In addition to demonstrating high levels of media consumption, the survey respondents also had high levels of civic engagement, with 60% of the respondents stating they are somewhat involved in community, civic and political events, n = 58.  An additional 9% (n = 13) described themselves as extremely involved and 16% (n = 23) described themselves as very involved in community, civic and political events.  The remaining 14% (n = 20) described themselves as not at all involved in civic events.  There was a moderate relationship between being involved in community, civic and political events, and having an interest in news and civic events, r = .310, p < .001.  There was also a moderate relationship between respondents who were involved in civic events and respondents who get their news from the Internet at least once a week, r = .264, p < .01.  A low correlation also existed between respondents involved in civic events and those interested in broadcast journalism, r = .187, p < .05.

Focus Groups

The study’s focus groups provided more in-depth information into what the high school journalism students think about civic engagement.  The importance of civic involvement was prevalent across all four focus groups, with many of the participants being involved in their own communities through volunteer work (civic service programs, elementary schools, church work and Habitat for Humanity) and active in civic engagement activities through their high schools (Figure 5).

Figure 5: Civic engagement activities in high school

High School Journalism

In response to the first research question, the focus group participants stated that being involved in a high school journalism program provided them with more opportunities for, and a better appreciation of, civic engagement activities. The participants explained civic engagement increased their understanding of what was happening in their communities, which in turn made them better journalists. The participants also believed high school journalists, as well as their non-journalism peers, should be engaged actively in civic activities as early as possible, and definitely should be engaged by the age of fourteen or fifteen.  One focus group participant who volunteered at an elementary school explained:

We worked with the kids and really find out where the news is. You can really write a story better when you know how the news feels firsthand [rather] then just going out there and interviewing somebody. We were actually experiencing it.  Some of my best news stories have been done after doing community service.

Another participant echoed these sentiments when explaining the ways her high school newspaper attempted to integrate itself into the community to produce in-depth stories, and attempted to advocate the merits of civic journalism. She believed “most of your best stories are from going to the homeless shelter, going to a food drive – don’t look down on the community and think you know about everything if you aren’t being affected.” These statements suggest civic involvement can enhance journalism skills and can impact the type of news stories written by journalists who are active in their community. It also suggests when at the grassroots level, civic engagement and scholastic journalism influence and inspire one another.

The focus group participants also felt being civically engaged in their communities allowed them to discover stories they would not learn about from the news they consumed online, or from other media sources. One participant stated, “I feel like [civic activities] can get you closer to the news. I feel like instead of doing stories about how bad the economy is, if you go and see it firsthand that will give you a better understanding of it instead of going and looking it up on the Internet.” In addition to this perspective, some of the focus group participants also felt that civic engagement involved their interest in journalism and local media. A participant who attended a school for the blind expressed the belief that being involved in civic affairs made her more interested in the media:

I think it is important for people to be involved. At my school we are from all over the state so we try to be as involved in the community as we can. It’s important to give back to the community.  As blind people, we show what we are capable of in the community and it makes you pay more attention to the local news. You hear about it firsthand.

However, not all of the focus group participants believed the civic engagement was necessary for a career in journalism, and also reflected pessimism when describing the civic interests of their non-journalism school friends and classmates. One participant stated, “I think that kids are turning more towards apathy in terms of being involved,” and believed that unless his peers had specific civic goals or future career plans in mind, they likely would not be motivated to engage in civic activity.

The participants also shared the belief that the combination of civic engagement and journalism made them more aware of current events than their classmates, and expressed a certain unhappiness with the civic awareness level of their classmates, complaining their peers who were eligible to vote either did not know the issues well enough or chose not to vote at all.  Some of the participants recognized a connection between their news and current events knowledge, and political and civic involvement. One female participant spoke passionately about the significance of an informed citizenry toward political and civic engagement:

I think it’s extremely important for people our age to know and understand the news because I just feel like there’s a lot of ignorance going on.  There’s a lot of ignorant people, especially in our age group. They don’t know anything. You ask them and they’ll just be like (*blankly stares*). I don’t know. I just have a big thing against ignorance, I guess. I just feel like young people need to get more in touch with the news now, especially now with so many more things going on.

Overall, participation in high school journalism appears to positively impact the level of civic engagement for high school students, as well as an appreciation of the civic engagement activities.  High school journalism students believed civic involvement increased the depth and quality of their stories, and explained civic involvement also increased their news consumption so they could be better informed as to what was happening in the world around them, particularly in their local communities.  While the participants were aware that not all of their peers shared an interest in civic engagement, the participants clearly believed being actively engaged in volunteerism, politics and other civic activities had positive benefits for them, both as journalists and as humans.

Online News

In response to the second research question, the most popular ways for focus group participants to consume media was through new technologies and online media. The participants acknowledged the ease in blending media consumption with media creation enabled by new technologies had blurred the lines of professional and amateur content.  The proliferation in use of social networking sites such as Facebook to gain information further complicates what the student journalists and their friends consider news. And while the aspiring student journalists recognized they would one day likely be creating content for online platforms, they said that professional online news sources needed to remain viable to maintain civic engagements for themselves and their peer groups.  The students, many whom grew up in households where their parents regularly listened to and read legacy media outlets such and The New York Times and NPR, said traditional media outlets still do a better job of facilitating civic engagement than new technologies with content derived from less of a professional journalistic ethos.

The focus group participants watched a clip from “EPIC2014” video, which depicts the effects of an increasingly converged world may have on journalism and society at large in a hypothesized future that culminates with the downfall of The New York Times at the hands of a merged Amazon-Google technology giant. “EPIC2014” was produced in 2004 by Robin Sloan and Matt Thompson, who both worked at the Poynter Institute at the time, as an imagined future media history to depict the waning fortunes of the Fourth Estate. In the clip, The New York Times has gone offline, and the fictitious Googlezon company has replaced “news” with the Evolving Personalized Information Construct (EPIC) – a meta-tagged world of facts and notes and media assets mixed and re-mixed for every reader.

The participants were divided as to whether the future projected in the video could happen and threaten future civic engagement. One focus group participant believed the concepts shown in the video had happened, as more traditional media properties moved online.  Another participant echoed this belief, explaining as more news is received online; people are not interested in getting different versions of the same story. The participant added “I don’t think people will all get news from different places because then no one would have the same story.”

A larger portion of focus group participants did not believe the future shown in the EPIC 2014 video would occur, for both civic and logistical reasons.  One participant believed local news was too important to allow such a scenario to occur, adding, “Logistically [it] wouldn’t happen. All news is local. Unless you had people actually report on things, there would be no news.”  Another student also dismissed the idea by considering the media employment side of the scenario, stating “I certainly don’t think as long as there’s kids interested in writing for The New York Times, I don’t think the pendulum will ever fully swing to the side of social media dominating.”

Other participants also believed the situation in the video would not occur, but believed the audience, not the media, would be the most resistant to the changes because one dominant media platform would not provide information everyone would want to read. If the audience were not interested in reading the content, they would just stay away from the new media source. As one participant explained, “You have to make it interesting enough for me to actually get into it. If what’s going on is not interesting enough I’m not going to read it.” Another participant echoed this concern, adding “It’s more about the people. [You] can’t make people read the paper.  There’s people who just will never read the newspaper and you can’t really change that. There’s a lot of people like that.”

Overall, the focus group participants did not believe the shift to online journalism that is currently occurring would lead to a world in which civic engagement was no longer practiced.  Like research has predicted (Zukin et al., 2006), the participants mainly believed an increasingly online world would not erase civic engagement, but would rather shift the terms and practices in some manner.  The participants believed due to both the ideals and motivations of journalists and readers, the bleak world of an online future with one dominant voice would not come to be.  Journalist and audience interest would ensure civic engagement would continue. Considering both the journalist and audience angles of future civic engagement indicates the participants believe that both parties are responsible for maintaining and increasing civic activities and awareness.

CONCLUSION

This study indicates when it comes to civic engagement, participation in high school journalism matters. The focus group participants credited their experiences with scholastic journalism programs for not only fostering an interest in news and current events, but also for fueling a desire to be engaged in local and national civic and community matters. The high school journalism participants expressed a strong advocacy of civic engagement, and expressed a connection between civic engagement and journalism skills. Nearly uniformly, the focus group participants felt being civically engaged enhanced their journalism skills and made them more aware of their surroundings, which in turn gave them inspiration for ways to cover their local communities. The sentiments of the focus group participants indicate civic engagement is not dead, but may be shifting as the Millennial generation consumes news in different fashions.  While the participants expressed a preference for online news, they did not believe this preference would drastically change the role civic engagement had on their journalistic habits and story preferences.

Just as Graybeal, Dennis & Sindik (2010) found parents and teachers to be powerful influencers on teenagers’ interest in news; this study finds those two key groups to have an influence on teenagers’ civic engagement. The study also echoes previous findings that parents and schools are the most powerful predictors of engagement (Golieb, Kyoung & Gabay, 2009; Lee & Wei, 2007; Vraga et al., 2009; Zukin et al., 2006). Theoretically, this paper offers a contribution to the shifting notion of civic engagement. Like Zukin et al., Gil de Zúñiga, Schudson, Skocpol and even Putnam himself, this study found evidence civic engagement is changing, not necessarily declining, at least among the scholastic journalists belonging to America’s first generation to grow up with the advent of the Internet.  Given that Putnam has said the stakes in stopping the decline of civic engagement is the fate of American democracy itself, this appears to be good news for America.

Of course, the extent of the impact on civic engagement of the Millennial generation’s increasing focus on online news is less clear. While acknowledging a high use of online technologies among both themselves and their peers, the focus group participants expressed a greater trust in traditional media as credible sources of information. Their own political and civic engagement and knowledge also was spurred more from traditional media and participation in scholastic journalism programs than the emerging technologies. The high school journalists believe strongly in the future of the industries they hope to one day work in, and bemoan the doom and gloom scenarios of the fall of mainstream news outlets and the resulting ramifications for democracy.

Despite the promising results, there are a number of limitations with this study.  The first is the study was limited to a non-random sample of high school journalism students. The survey and focus groups were a convenience sample of all the journalism academy participants. As a non-random sample of high school journalism students, the results of this study are not generalizable to either the total population of high school journalism students, or the total population of Millennials. The students participating in the high school journalism academy are sophisticated media users, whose views on media use and civic engagement may not be representative of all teenagers.  However, as an exploratory study beginning to examine the civic engagement patterns of high school journalists, the study adds value to the literature on the civic engagement of young journalism students.

Nevertheless, the study offers some initial insights and grounds for future research. Little previous research has examined teenagers’ civic engagement, much less the civic engagement of scholastic journalists. This study offers hope that scholastic journalism programs are useful tools to facilitate civic engagement. Future research is needed to further examine the civic engagement feelings and patterns of high school journalism students. Future research could include a longitudinal study tracking the civic engagement activities and feelings of high school students at future journalism academies. Additional research also could investigate the civic engagement sentiments of all high school students’ civic engagement as well as a broader sample of Millennials, to examine if the civic engagement of high school journalists differs from the engagement of general high school students.

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About the Authors:

Geoffrey Graybeal, Ph.D., is a visiting assistant professor in the School of Communication at the University of Hartford.

Amy Sindik, Ph.D., is a visiting assistant professor at the University of Georgia’s Grady College of Journalism & Mass Communication.

 

Categories
Community Journalism Journal Issue 1 Volume 1

When the Weekly Leaves Town: The Impact of One Newsroom’s Relocation on Sense of Community

Lindsey L. Wotanis

In December 2008, the Laurel Leader, a weekly newspaper serving Laurel, Maryland, moved its newsroom 10 miles north of town to a consolidated newsroom in Columbia, Maryland as a result of corporate financial constraints and real estate consolidation. This study, which utilizes ethnographic interviewing, examines the perspectives of a variety of stakeholders including journalists, readers, city officials, and advertisers on this relocation. James Carey’s (1989) ritual theory is used as a theoretical framework to explain the community’s reaction to this change. Findings suggest newsroom location contributes to stakeholders’ sense of community, which is largely influenced by readers’ sense of place. Findings also suggest the move impacted key stakeholders’ — journalists, readers and advertisers — perceptions of the newspaper’s ability to cover the community.

Community journalism has been regarded as occurring within the context of a particular geographic community and is often represented by daily or weekly newspapers, short-reach radio and television stations, or local magazines serving small towns and villages across the globe. Community journalism also has been regarded as different from metro, or big-city, journalism.

One popular form of community journalism can be found in the community newspaper. According to the National Newspaper Association (2012), “the distinguishing characteristic of a community newspaper is its commitment to serving the information needs of a particular community.” Whether printed in newspapers or published online, the news that community newspaper reporters produce usually highlights a particular place. Place, then, becomes a central component to the practice of community newspaper reporting and publishing.

But, as more independently-owned or chain-owned newspapers feel the financial pressures of a changing market, some have made questionable modifications to their practices to stay afloat. In December 2008, as a result of corporate financial constraints and real estate consolidation, the Laurel Leader, a weekly newspaper serving Laurel, Maryland, for more than 100 years, moved its newsroom from Laurel’s historic Main Street 10 miles north to a consolidated newsroom in Columbia, Maryland. While this move may have produced the positive financial results corporate executives desired, it created significant challenges on the ground for the other stakeholders, including journalists, readers, and advertisers. This study examines the aftermath of the move from the perspective of those key stakeholders. James Carey’s (1989) ritual theory is used to explain what happens to these key stakeholders’ sense of community when the newspaper moves out of town.

LITERATURE REVIEW

In 2009, Editor & Publisher listed 6,055 community/weekly newspapers and 1,408 daily papers circulating in the United States. According to Editor & Publisher, a “weekly” is defined as “any publication printing at least once a week, but less than four times a week” (Maddux, 2009, ii). Although daily metro newspapers have continued decreasing circulation, the same could not be said of community newspapers. The popularity and necessity of community journalism is undeniable; communities everywhere need newspapers committed to the towns they serve. As a result, circulation of weekly papers (paid and free) is nearly on par with dailies, at a total of 45.5 million (Maddux, 2009). Not much current literature exists on the numbers of paid versus free weekly newspapers circulating in the United States. Research has shown paid circulation weeklies far outnumber free circulation weeklies, though free weeklies tend to circulate more copies than paid weeklies. Furthermore, Coulson, Lacy, and Wilson (2001), who used a random stratified sample of weekly newspapers, found ownership of weeklies was fairly equally divided between independents and groups, 50.3 percent to 49.7 percent respectively, and suburban weeklies outnumbered central city and rural publications.

A number of earlier studies interrogated the role news media play in connecting people, finding newspaper reading is linked to both sense of community and community involvement (Park, 1922; Janowitz, 1952; Stamm, 1985; Rothenbuhler, Mullen, DeLaurell, & Ryu, 1996; Stamm, Emig & Hesse, 1997; Yamamoto, 2011). When compared to big city dailies, Lauterer, long-time community journalist turned journalism professor and scholar, said that there is a “philosophical difference” in the way community newspapers approach readers, advertisers, and news in general, because often community journalists know intimately or at least through acquaintance the people and places on which they are reporting (1995, p. xiv). Community journalists, he argued, need to understand the essence of community, the importance of place, of the relationships people maintain, and of the values and goals they share. They also realize they cannot hide behind a masthead. Their readers are their neighbors, their fellow church members, and the people they see in line at the local grocery store or at a table in the coffee shop.

Likewise, readers tend to value community news. This exchange of news between journalists and readers becomes an ongoing conversation people count on engaging in each day or each week. The exchange of news centers on Carey’s (1989) idea of ritual communication, which he “conceives [of] communication as a process through which a shared culture is created, modified, and transformed” (p.43). The notion of ritual communication provides the theoretical grounds for a discussion of the purposes of and possibilities for community journalism. Carey’s ritual view of communication suggests that communication, both interpersonal and mediated, is not simply a means to transmit information, but rather a ritual that draws “persons together in fellowship and commonality” (p. 43). But, even more than that, communication allows people to create and sustain the communities through the sharing of common values. He added, “A ritual view of communication is directed not toward the extension of messages in space but toward the maintenance of society in time; not the act of imparting information but the representation of shared beliefs” (p. 18).

Carey’s ritual theory makes clear that conversation and communication are the elements to make community possible. A sense of community is created and is sustained through the process of communicating whether face-to-face or through media. Anderson (1983) made a similar argument about the role newspapers play in creating community in his book on nationalism. Like Carey, he viewed newspaper reading as a “mass ceremony” that contributes to a sense of imagined community. He posits “the newspaper reader, observing exact replicas of his own paper being consumed by his subway, barbershop, or residential neighbours, is continually reassured that the imagined world is visibly rooted in everyday life” (p. 36).

In an age when new technologies allow people to maintain connections with other people and places via the Internet rather than being physically present for conversations or even special events, place remains an essential starting point for a discussion on the requirements of community journalism. Clearly, place or physical proximity is no longer necessary for people to interact, to form relationships, and to stay connected. The Internet affords opportunities for meeting new people and for sharing experiences easily and across virtual space (Evans, 2004).

While it might not be necessary, place still holds importance in an understanding of community insofar as it grounds people and provides them with a sense of identity and a sense of belonging, which serves as an important foundation to build community. After all, people live in some place. Because people’s need to connect with others is so strong, when meeting new acquaintances one of the first questions they tend to ask is “where are you from?” (Frantz, 2003, p. 1). Place serves as an important way for people to establish something in common. Hummon (1990) said conversations about hometowns or places of residence are not merely ways to pass time, but instead represent a distinctly important way in American culture for people to make sense of reality. Debates about small towns, suburbs, and cities characterize contending values, theories of social structure, and even serve to define people. Hummon added that “questions about where one lives become queries about who one is” (p. xiv).

As Hummon (1990) pointed out, place is important for both personal and communal identity. Meyrowitz (1985) highlighted the specialness of place in his treatise on the impact of electronic media, like the television, which he believed were eroding the importance of the physicality of place. Additionally, those who value face-to-face conversation, like Dewey (1927), Carey (1997), and even Habermas (1991), argued that place, or rather social space, is important for fostering social relationships and community. Carey’s (1997) notion of a republican community “is organized around the principle of common social space in which people mingle and become aware of one another as inhabiting a common place” (p. 10). These common places could include a town or neighborhood, but also what Oldenburg (1999) described as third places or “a generic designation for a great variety of public places that host the regular, voluntary, informal, and happily anticipated gatherings of individuals beyond the realms of home and work” (p. 16).

Yet, journalists tend to disregard the need to be involved with, or live in, the community on which they report. Gaziano and McGrath’s (1987) survey of 100 journalists demonstrated the discomfort many journalists feel when living within or getting involved within the communities they cover. While “nearly 9 in 10 agreed that ‘it’s important to know a lot of people in the community’ … fewer than 3 in 10 agreed that ‘it’s important for people who work for newspapers to be involved in community organizations’” (p. 320). Overall, Gaziano and McGrath concluded community journalists seek to keep distance between themselves and their readers to maintain a level of credibility for their newspaper (p. 325). This belief likely stems from journalistic codes of ethics, like that of the Society of Professional Journalists’, which is “voluntarily embraced by thousands of journalists” and states that journalists should act independently and “remain free of associations and activities that may compromise integrity or damage credibility” (Society of Professional Journalists, 2000).

This trend identified by Gaziano and McGrath in 1987 has not waned. Mayer (2011) found “journalists still foster and celebrate otherness more than they do connection. Ever mindful of conflicts of interest — actual or perceived — they hold themselves apart from influence and are wary of being swayed by sources or vocal readers” (p. 12). So, community journalism, which Janowitz (1952) argued required human interest and historical perspective, is being done in many places by journalists with little or no connection or intimate knowledge of the towns and communities they cover. As Lauterer (1995) argued, this lack of connection has the potential to diminish the quality of community news. In Laurel, this problem is now exacerbated by the fact that the Leader’s newsroom is no longer physically located within the town limits.

METHOD

Background

On December 11, 2008, at the height of the recent recession, the Leader announced its newsroom would relocate to Columbia on December 15, 2008. Trish M. Carroll, president of Patuxent Publishing, and Timothy E. Ryan, president of The Baltimore Sun Media Group, which is owned by the Tribune Company and publishes the Leader, announced in a letter to readers the Tribune Company had “filed to restructure debt obligations under the protection of Chapter 11 of the U.S. Bankruptcy Code” (“Note From Company President,” 2008). On December 10, Melanie Dzwonchyk, 53-year-old editor of the Leader, posted a brief article online announcing that the Leader would relocate its office to the Patuxent Publishing headquarters in Columbia (“New Location,” 2008). The same article appeared in the print edition the next day. In a another article published December 11, Dzwonchyk said though the mailing address and production facilities would be changing, the process of covering the community would remain the same; reporters, photographers and editors would be in the community on a daily basis, covering the news. She concluded, “We know how important it is to keep a connection with the community and we pledge to continue it (“Leader Office Relocating,” 2008).

Case Study

Laurel is an appropriate location to study the intersection of community and journalism for a variety of reasons. Laurel is a suburb of two major metropolitan areas, Baltimore and Washington, D.C. Although The Baltimore Sun and The Washington Post can be found on doorsteps in Laurel, neither newspaper regularly covers with any depth the news of the surrounding suburbs. Besides these national media that are in a sense local, Laurel does not support its own news radio or televisions stations. The Laurel Cable Network Foundation, Inc. has served Laurel with public access television for the past 22 years, but the television station has little news. Because of these factors, Laurel news often only can be found in the weekly newspapers including The Laurel Leader and the Laurel edition of The Gazette, the competing Laurel weekly produced by the Washington Post Co. These two newspapers play a vital role in informing residents about their town. In particular, the Leader’s move to Columbia had significant impact on local stakeholders, many of whom regarded the newspaper as the “hometown paper” because of its longevity in serving the town.

Because of the case study, the researcher decided to do ethnography to determine how the move of the newspaper impacted people’s feelings toward community. Berg (2007) called for ethnography in case studies because “community case studies may specifically focus on some particular aspect of the community or even some phenomenon that occurs within that community” (p. 297).

The researcher interviewed 40 participants, including journalists and executives at the Laurel Leader, city government officials, business owners who advertised in the newspaper, and readers and citizens in Laurel, where the population nears 108,000. Interviews were conducted with individuals, with pairs, and with small groups of three to four people. A different set of questions was devised for participants in each of the constituent groups listed above (see Appendix 1). All participants, depending on the category within which they fell, were asked questions from the appropriate list. Most questions were open-ended and all interviews were semi-structured and conversational.

The participants represented “exemplars of a wide range of characteristics” (Lindlof & Taylor, 2002, p. 123) and were located through snowball sampling. All interviews were conducted face-to-face at various locations in and around Laurel. Interviews ranged from 30 minutes to two hours. Though the study had a set of pre-determined questions, interviews were conversational and sometimes took unexpected, yet interesting turns. Participants were asked several questions about Laurel, some which allowed them to describe Laurel as if doing so to an outsider; these questions provided insights into how the participants understood Laurel as a place. Then, participants were asked a set of questions related to their consumption, use and/or production of news in Laurel, depending upon the category into which they fell; these questions got at the participants’ perceptions of the state of community news in Laurel. All participants were eager to discuss the status of the newspaper industry in Laurel, including the Leader’s recent relocation.

According to the most recent census figures available at the time of the data collection (2000), the study’s sample fairly closely matched the racial make-up of Laurel. While Laurel is 55% white, 65% of the participants identified themselves as white. Blacks in Laurel account for 34% of the population, while 13% of the participants identified themselves as black. Asians and “other” account for 7% and 4% of Laurel’s population, respectively, while the participants identified themselves as 1% and 10%, respectively. Obviously, the sample of participants impacted the finding in this research. Those interested in participating in community research were those who felt invested in the community in some way, regardless of their age, race or gender.

All those considered public figures, those whose names are known to the public because of their role in the community, including journalists, city officials and business owners, are referred to by their real, full names. All other participants not considered public figures, such as citizen and readers, are referred to by a first-name pseudonym.

Upon their written consent, participants who were considered public officials (journalists, publishers, public officials) were named to maintain levels of authenticity and credibility. However, to minimize the risks to the named participants, each was allowed to view a draft of the original work to ensure they were comfortable with the information included. Following Liebow (1993), all named participants also were given an opportunity to comment on the draft, and any information they found to be damaging to their status in Laurel was discussed and was negotiated. Of the 21 named participants, 11 replied with comments. None of the participants requested any changes to their original comments, but rather often responded to the comments made by others. Relevant comments have been included and have been marked as follow-up commentary throughout the findings section. Additionally, some individuals, organizations, or businesses named by the participants in interviews were altered to protect the anonymity of people or places not directly involved in this research.

Interview transcripts were analyzed for common themes and threads. An initial reading of transcripts allowed for thematic categories to emerge; second and third readings allowed for categories to be honed and comments to be further categorized.

FINDINGS

The Leader’s Move Disrupts Status Quo

Most of the participants either voluntarily referred to the relocation or were eager to discuss it, although some had not realized the office had moved because the announcement came immediately ahead of the move. Even Leader journalists felt uneasy about the way the company handled the move. Pat Farmer, 65-year-old Laurel resident and part-time editorial assistant at the Leader, confessed she was upset by the quick announcement and wished the executives had tried to keep the newsroom in Laurel, even suggesting that the editor, Dzwonychk, should ask the mayor for office space in city hall:

The thing that bothered me the most, and I’ll go out and say this, is that everything was kept so quiet and the mayor and the other government officials didn’t know we were going to be moving until the paper came out.

Mike McLaughlin, 56-year-old Laurel resident and community columnist for the Leader, agreed that the decision came quickly, and he overtly criticized the handling of the announcement. He admitted it “wasn’t like taking the Baltimore Colts in the middle of the night,” but he speculated moving the Leader off of Main Street had “devastated a lot of people” in Laurel.

One person devastated by the move was Bob Mignon, 59-year-old Laurel resident and owner of Minuteman Press in Laurel. He was not shy about expressing his disappointment with not only the Leader’s move, but also its performance in general and immediately following the move to Columbia. Mignon felt the editions immediately following the move were “weak” though the content had been getting stronger since. “It’s really a classic destruction of a newspaper. It’s horrible. Then [Leader editors] wonder why people are going other places [for news] and the reason they’re going other places is that these people aren’t providing the content to make themselves successful,” Mignon said.

Dzwonchyk acknowledged people’s frustration with the newsroom relocation. Residents even had questioned whether or not the newspaper had folded altogether. She recounted a February 2009 phone call with a woman from South Carolina, formerly of Laurel, who told Dzwonchyk the Leader had gone out of business. When Dzwonchyk told the woman she was speaking with the editor, the woman continued to insist that they had gone “belly up,” or so her friends had told her. Dzwonchyk insisted journalists still were present in Laurel—covering sporting events, schools, and city government. But the perception that the Leader had gone out of business since it had relocated to Columbia was real.

Physical Distance Hinders Coverage

Being located 10 miles from the place the paper aimed to cover provided challenges even readers recognized. G. Rick Wilson, 51-year-old Laurel resident and local blogger, also was upset to learn the Leader left town. He speculated the move must have affected the Leader’s ability to cover Laurel:

Geography is important. Geography is terribly important because it’s news. So now you’re a reporter working a story here in town, and you came in to cover [a story] and normally you would have gone back to where [the restaurant] Red, Hot, and Blue is, right to their offices there [on Main Street] and you sit at your desk and you do whatever you’re going to do. But now you have to drive back to Columbia. While you’re driving back to Columbia another story comes up. How likely are you to be turning around and driving the 20 minutes back to Laurel to cover that story? It’s got to affect it. I appreciate why they did it, but it’s got to affect it.

Fredrick Smalls, 58-year-old Laurel resident and city council member, agreed, adding, “whether real or imagined…for a local paper not to be located locally, you’re losing something.” By the time journalists arrive to cover spot news, the newsworthy happening could have concluded. Smalls said, “in some cases, the reporters, when covering city council kinds of things, are relying more on the video tape review than actually being there at meetings.”

Leader journalists Dan Schwind and Gwendolyn Glenn confirmed the challenges. In mid-March 2009, Schwind, a 26-year-old resident of nearby Rockville, Maryland, was sorting out his routine given the newspaper’s move to Columbia. He decided he would spend Thursdays and Fridays in Laurel and Monday through Wednesday in Columbia. But, this plan could become complicated, he said, without access to the tools of his trade, a business cell phone and laptop computer, none of which were in place prior to the move out of town. He cited the Chapter 11 filing of the Tribune Company as explaining the lack of availability of these tools. As a result, Schwind was spending just about every day in Columbia because “that’s where my email is, and that’s where my voicemail is,” he said.

Though the company had offered to pay him for use of his personal cell phone minutes, he said he preferred not to give his personal phone number out to sources. “As much as I love the people of Laurel, I don’t want to give my cell phone out to everyone,” he said. Since that time, the Tribune Company has provided Leader reporters with laptops, video cameras, air cards, and business cell phones, Glenn, a resident of Silver Spring, Maryland, said. She added since the move, the journalists have been allowed more flexibility about working from Laurel or from the Columbia office. Some days, she said, she spends all of her time in Laurel:

I rarely come into the Columbia office these days, although I have a work station there. This way, we have a greater presence in the city and I’ve been able to be on the scene of breaking news stories and am able to observe changes in the city, such as a new restaurant opening, a business opening or closing, construction work, road closures that help commuters, etc.

But, doing her job was difficult without office space. She frequently used the Laurel Library to write and to email stories back to the newsroom, but this was not always the most efficient solution, especially in the evenings, when the library fills with teens who occupy all of the available computers. She recalled a recent instance when she had to call her editor because she had to wait 20 minutes to gain access to a computer at the library. While she waited, she wrote the story by hand, and then typed and sent it once she could use a library computer.

Being in the office, however, posed as many challenges as being away from it, Glenn said. She cited a time when she missed a deadline because a report from the Economic Development office, located in city hall, had been released, but the report could not be emailed to her at the Columbia office. Because she was on a deadline, she was unable to acquire the report in time. The story was published that week on the web and in print the following week. She said she suspected the Leader had missed out on potential news by not having reporters and editors in town five days a week, “especially [news about] crimes and accidents.”

Like Glenn, Schwind said the move affected¬¬ the way he covered the education beat in Laurel. For example, he cited the difficulty he faced when trying to contact one Laurel principal, who rarely sat behind his desk to receive phone calls. When the offices were located in Laurel, Schwind thought nothing of hopping in his car and taking the four-minute drive to the school to catch the principal in person. Schwind added, “now, it’s a 20-minute ride, so that’s not something I can just hop in the car and do.”

For full-time reporters Schwind and Glenn, the move to Columbia meant more than just a change in location. With all Patuxent Publishing papers working under one roof, the company began pooling reporters and asking them to cover stories for several different Patuxent papers. Schwind said at first he enjoyed the hustle and bustle of being in a bigger newsroom, but he quickly realized the challenges that came with it, especially dealing with towns he knew nothing about:

The last couple of weeks I’ve had to help out with some Howard County stories, which I don’t necessarily mind; I just feel bad because I don’t know squat about Howard County outside of North Laurel. And, Gwendolyn, I know she’s been working on some economic stories on Howard County. So, that’s also obviously pulled me away from [reporting on Laurel].

Pat Farmer, part-time editorial assistant, had a different explanation for how the move made her job a bit more difficult. Since the pooling of editorial assistants, she was no longer part of editorial meetings as she was when the Leader maintained its own office in Laurel. She felt “it could be detrimental to the paper, because, you know, I have this investment in the community, an investment in the paper.” Farmer lives in Laurel, as does Dzwonchyk, and community columnists McLaughlin and Christine Folks. As residents, they have a different relationship with Laurel and the Leader than do Schwind and Glenn, who do not live, and never have lived, in Laurel.

Journalists, Newspaper Perceived as Outsiders

Since moving to Columbia, some participants now consider Leader journalists as “outsiders,” even though some of them actually live in Laurel. But, even before the move, several participants said they perceived many of the Leader’s journalists to be somewhat detached from Laurel. Mignon has been upset with the Leader’s performance ever since it switched from independent to corporate ownership in 1980, when he said everything seemed to become about “dollars and cents.” He added:

[The newspapers] have to pay for themselves, but I expect certain content about the community in my newspaper, and the Laurel Leader simply doesn’t care that much about community content. They don’t send reporters; they don’t report on many of the activities that take place in the Laurel community.

Kristie Mills, 60-year-old Laurel city administrator, said the journalists were somewhat removed from the day-to-day activities of Laurel, even before the move to Columbia. She cited a recent Martin Luther King, Jr. event, held on a weekend. While Glenn wrote a personal story about her experience with Martin Luther King, Jr. day, Mills said none of the local reporters actually came to the event to cover it. Mills added that when events are held on weekends, reporters generally don’t come out, but she believed they should. Covering Laurel is an around-the-clock job, with the journalists needing to be available whenever important things are happening in town. “Like me,” she said, “they made a career choice.” However, Glenn refuted Mills’ claims when reviewing an earlier draft of this research, saying often they did not cover city events because they were not made aware of events taking place, even though Glenn has requested to be kept “in the loop.” Glenn added, “unlike the new Prince George’s County Executive, Rushern Baker, who sends out his daily itinerary, the Mayor [of Laurel] does not, even though we’ve made this request over the years I’ve been here. Often we are not informed of speeches he’s making, testimony he’s giving on legislation elsewhere, etc.”

Glenn said that she and her fellow reporters were doing the best community coverage they could with the information made available to them. Glenn came to the Laurel Leader after working stints at NPR, CNN, and the Washington Post and did not see her role as a reporter any differently working for a small, community newspaper. She found her job was “no different from anywhere else I’ve ever worked [at the] national level, international level; it’s to do the story. Do an objective story; check the validity of the story. That part I think is always the same.” Glenn, who lives in Silver Spring, Maryland, just north of Washington, D.C., said she doesn’t consider herself to be part of the community in Laurel.

I don’t live here so, no. I think if I lived here that would be different, but I’m known in the community. People know me, people say ‘hi,’ and people call me with ideas. But I just feel to be part of a community you have to live there. […] And that’s not to say you can’t do your job well. I don’t think you have to live here to be a reporter.

Mills and Glenn expressed a difference of opinion on the role of the reporter in the community. Dzwonchyk said being involved in various activities and organizations in Laurel, and being neighbors with some of the city council members, puts her in a somewhat difficult position as the “friendly critic.” Many of the local people referred to Dzwonchyk by her first name and knew she was the editor of the Leader. Several reported being friends with her and feeling very comfortable talking with her. But Donna Crary, a 50-year-old city council member, said while she feels comfortable interacting with Dzwonchyk, she found some of the other reporters from the Leader and The Gazette to be somewhat detached. She added, “I think that the reporters can go to certain people all the time for comments,” but she was not one of those people. Jan Robison, 59-year-old Laurel city council member, pointed out turnover among community reporters proved challenging for the coverage, because when new reporters come to cover the city government meetings, they were not aware of the “dynamics” and “who to go to and who will talk to you if you want.”

Schwind agreed that these dynamics and other intimate details about covering the community are not only difficult to learn, but take time and effort, something working directly in the community helps. He said casual, local interaction with sources helped him to learn how to time difficult questions and to know who would rather answer them first and get them out of the way, and whom he needed to talk with for a while before he hit them with a tough question. And, interacting with locals at various community events helped to integrate Schwind into the community as not only a journalist but as a participant in local life.

If you want to learn what’s going on with the Laurel city council, you can’t just go to the council meetings and the work sessions. You’ve kind of got to go to those, the barbecues they do and things like that or any of their events because that’s when you get to talk to the city council members out of their element.

Such interactions were difficult to maintain for Schwind, who said being miles removed from Laurel when working in the Columbia office hindered his ability to get out and about in the Laurel community.

Readers, Advertisers Feel Abandoned

Readers and advertisers also reported feeling a sense of abandonment with the Leader’s move to Columbia. Nate, a real estate agent who lives and works in Laurel, said he advertised homes in the Leader every other week instead of every week as he did in the past, “because we’re not sure anybody is reading it.” Nate’s assistant, who is in charge of placing the ads, apparently was upset when the local advertising contact she dealt with at the Leader was no longer available. When the paper moved to Columbia, all of its advertising was handled by the Sun, the parent company of Patuxent Publishing. Because that relationship was lost and because Nate believed the Leader was garnering less and less interest from the people of Laurel, he and his assistant discussed stopping the advertising all together. “It’s a vicious circle because the less [editorial content] you have, the less interest there is, and the less people read it. [Then] people don’t want to advertise,” he said.

Dr. Joan Kim, a 39-year-old Laurel resident and owner of Main Street Pharmacy, located in historic Laurel, stopped advertising her business in the Leader once it moved to Columbia. She was hesitant to discuss her reasoning for fear the local newspapers might boycott her business. But she felt strongly that the Leader made the wrong move when it relocated. She added, “I think publications have the obligation to provide for the immediate neighborhood that they provide their services to…I just felt like they jumped the ship at the wrong time and angered a lot of people in the local community.” In the past, Kim advertised fairly regularly in both the Leader and The Gazette, but has, since the Leader’s move, changed her advertising strategy altogether. Kim became frustrated with the fact that the Leader published advertisements for businesses operating outside of Laurel. This coupled with the fact several local physicians had recently relocated their practices to Columbia, left a bad taste in her mouth:

A lot of the practices and businesses that [the Leader] advertise are all Columbia-based, which leads me to think that, as a Laurel business owner, you are driving people to go to Columbia to buy their shoes or get their MRI’s and go to the doctor’s offices. […] If you want to be a local paper, you better support the local community. You cannot just use our name and say you’re the Laurel Leader and suck everybody out into Columbia.

Kim said that she was very happy with the Leader until it decided to “skip town.” She actually found its content and local focus superior to that of The Gazette. She pointed out her pharmacy business hinged on local customers, relationships, and trust. She said, “I really doubt that people would drive 10, 20 miles to come to get their services from me.” She decided to start sponsoring local events to get her name out in the community via word of mouth while giving back to it at the same time rather than advertising in the weekly papers.

Dzwonchyk argued with Kim’s assertion after she reviewed an earlier draft, adding that while she still received occasional complaints about not being located on Main Street, the initial uproar from readers and advertisers largely had ceased. She also said with the new laptops and cell phones provided by the company, she and her team are better able to work more frequently in the community “without much regard for bricks and mortar to define our workspace.” She added, “I think our readers, if asked now, would be more sympathetic to our forced move and would also agree that it hasn’t affected our coverage of news and events in Laurel.”

However, many of the participants disagreed. Doug, a 76-year-old resident of Laurel, said, “[The newspaper] brings the community together, but I think…they have to be very careful and make sure that they stick with the community and know what’s going on in the community. If they don’t do that, then I think people will stop reading.” The Leader, though, has attempted to remain an integral part of the community. Paul Milton, executive editor of Patuxent Publishing, said that the Leader is not “a product that we thought was ever in any danger of not being here,” though he admitted it is struggling “like every other newspaper is,” adding:

This is sort of a perfect storm right now for newspapers. The economy is bad. It’s getting better, but since the size of our papers are determined by the number of ads that are sold, that’s why it’s getting smaller. Between the website and the newspaper, I think we’re probably providing as hyperlocal of content as we ever have.

However, many participants expressed real fears about the Leader’s future and about their ability to get quality local news from and about their hometown. Losing the Leader altogether was of real concern to many of the readers and city officials. Many discussed the consequences of losing the newspaper, which were succinctly summarized by Frederick Smalls, a member of the Laurel City Council. He said, “Despite all the criticism we may have about the papers, not having it there truly would be a void; there wouldn’t be any other resource for us to get local news.”

DISCUSSION

The many excerpts gathered here demonstrate the people in Laurel have a need for and care a great deal about community journalism. This look at one weekly’s relocation highlights the importance of place to the practice of community journalism and serves as a cautionary tale for other newspapers considering similar moves in the wake of financial distress or consolidation.

Certainly, the move was not the only factor contributing to the community’s perceptions of the paper. Attrition and overall consolidation coupled with the move likely contributed to the change in perception. However, the community’s strong reactions to the newspaper’s physical relocation showed that readers’ sense of community was strongly tied to their sense of place. And, the journalists’ discussion of the challenges created by not “being there” in the community further validates the role place plays in the practice of community journalism. “Being there,” as Meyrowitz (1985) pointed out, contributes to the specialness of place and, as Hummon (1990) argued, to the formation of community identity. Much of covering a community is wrapped up in the day-to-day observations and interactions with a place and its people, something hindered when the Leader moved 10 miles away from its readers.

Furthermore, the journalists interacted in a shared office with less frequency thanks to the move and the new media technologies that allowed them to work from anywhere. This means journalists had fewer conversations around the water cooler with each other and had fewer debates at daily editorial meetings about what readers in the community both need and want to read. This has the potential to weaken the journalists’ sense of newsroom community, as well.

As for advertisers, the move was indicative not only of a physical distancing from the community, but also a commercial one. Because the Leader operates within a group of community newspapers under Patuxuent Publishing, advertising bundles mean less hyperlocal advertising and more regional advertising, which erodes the focus on and perceived value of the goods and services provided in Laurel. Such bundling could have adverse effects on hyperlocal publications claiming to serve a very specific town or location through editorial and advertising content.

The fact the community was so engaged in discussing the newspaper’s move is an indication the relocation had an impact on its members’ sense of community. Carey’s (1989) ritual theory helps to explain this phenomenon. The members of the Laurel community had, over time, grown accustomed to a kind and quality of newspaper reporting provided by the Leader, which they regarded as their hometown newspaper. Their expectation for this kind and quality became part of their newspaper reading and community ritual. Even the editor acknowledged this idea in her initial letter announcing the move. When the paper’s everyday practices, which involved reporting “from the trenches” and doing so from a Main Street newsroom, were altered, so too were the stakeholders’ rituals; as a result, their sense of community was shaken. The local newsroom, a more than 100-year-old institution, had become a significant part of the community’s identity. The newspaper was part of the town’s history and served as its primary recorder of local history. It had become the primary means for residents to learn about the comings and goings of their neighbors, leaders, and friends. Even for those community members who may never have visited the Leader’s office, knowing it was located on Main Street for the past 100 years shaped their community reality. As Anderson’s (1983) phenomenon of newspaper reading served to create a sense of imagined community, so too did the location of the Main Street newsroom, which became a piece of the community reality.

The Leader’s location on Main Street was tied to the community’s communication ritual, which Carey said was not about “the extension of messages in space but toward the maintenance of society in time; not the act of imparting information but the representation of shared beliefs” (1989, p. 18). Key to any ritual, like attending Mass each week, is consistency. The move from Main Street disrupted more than 100 years of consistency experienced by the community and in many ways negatively impacted the perceptions as well as the sense of community held not only the key stakeholders, but also the community as a whole.

CONCLUSION

This study is not without limitations. The data was collected in late 2008 and early 2009, and likely much has changed in the community and at the Laurel Leader since that time. However, the study does provide a cautionary tale for newspaper executives looking to make decisions regarding relocation and for editors and reporters who must deal with the day-to-day realities of such situations. Furthermore, though many of the interviewees were key stakeholders in the community, they represented only a very small slice of the Laurel community. A larger, more quantitative approach, like surveying the population at large, could paint a more comprehensive picture of the community’s perceptions of the newspaper’s relocation.

However, this study provides a starting point for important research on the significance of place in community journalism as a new economy has forced news organizations to downsize, to consolidate, and to force budget cuts. While such consolidation, which in this case was also coupled with relocation, is an attractive option for improving the overall bottom line, such decisions could prove to be detrimental if the community responds negatively to the change. Carey’s ritual theory has provided a helpful framework for examining peoples’ understanding of community journalism as connected to place, especially as we enter the uncharted new media landscape in the 21st century.

WORKS CITED

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APPENDIX 1

Interview Master List
Laurel City Government Date Time (h:mm) Location
Craig A. Moe, 49, mayor, government employee 2/26/2009 0:43 Mayor’s Office, Laurel City Hall
Fredrick Smalls, 58, councilmember, financial director 2/26/2009 1:15 Council Chambers, Laurel City Hall
Michael R. Leszcz, 63, councilmember, manager 3/17/2009 1:05 Council Chambers, Laurel City Hall
Donna Crary, 50, councilmember, attorney 3/19/2009 0:39 Law Offices of Donna Crary, Laurel
Jan Robison, 59, councilmember 3/26/2009 0:42 Council Chambers, Laurel City Hall
Kristie Mills, 60, city administrator 6/9/2009 1:10 City Administrator’s Office, Laurel City Hall
Laurel Leader Date Time (h:mm) Location
Melanie Dzwonchyk, 53, editor 2/27/2009 1:22 Conference Room, Patuxent Publishing Co., Columbia, MD
Daniel Schwind, 26, education reporter 3/13/2009 1:04 Einstein Bagels, Route 1, Laurel, MD
Patricia Farmer, 65, editorial assistant 3/17/2009 1:02 Conference Room, Patuxent Publishing Co., Columbia, MD
David Driver, 47, sports reporter 3/25/2009 0:44 Lunch Room, Patuxent Publishing Co., Columbia, MD
Michael McLaughlin, 56, neighborhood columnist 4/20/2009 1:07 Einstein Bagels, Route 1, Laurel, MD
Christine B. Folks, 52, neighborhood columnist, administrative assistant 4/29/2009 1:18 Christine Folks’ West Laurel Home
Gwendolyn Glenn, city government reporter 5/1/2009 1:01 Conference Room, Patuxent Publishing Co., Columbia, MD
Paul Milton, 49, executive director of news operations 5/15/2009 0:42 Conference Room, Patuxent Publishing Co., Columbia, MD
Laurel Gazette Date Time (h:mm) Location
Frank Abbott, publisher 4/28/2009 0:32 Conference Room, Gazette Co, Laurel, MD
West County Gazette Date Time (h:mm) Location
Elizabeth Ysla Leight, 54, Russet/Laurel columnist, attorney 6/10/2009 1:01 Panera Bread, Route 198, Laurel, MD
Businesses Date Time (h:mm) Location
Anne, 62, administrative assistant and Nate,64, real estate agent* 3/18/2009 1:30 Real Estate Office, Laurel, MD
Ginger Reeves, 46, owner, Toucan Taco 4/21/2009 0:30 Toucan Taco, Route 198, Laurel, MD
Joan Kim, 39, pharmacist/owner, Main Street Pharmacy 5/4/2009 0:22 Main Street Pharmacy Office, Main Street, Laurel, MD
Robert J. Mignon, 59, owner, Minutemen Press 5/27/2009 0:51 Minutemen Press, Beltsville Office, Beltsville, MD
Residents Date Time (h:mm) Location
Hannah, 40, registered nurse* 2/22/2009 1:01 St. Mark’s Baptist Church, Route 198, Laurel, MD
Paula, 54, paralegal* 2/22/2009 1:01 St. Mark’s Baptist Church, Route 198, Laurel, MD
Sam, 44, salesman* 2/22/2009 1:01 St. Mark’s Baptist Church, Route 198, Laurel, MD
Olivia, 84, retired teacher’s aide* 3/26/2009 0:46 St. Mark’s Baptist Church, Route 198, Laurel, MD
Fran, 88, retired* 3/26/2009 0:46 St. Mark’s Baptist Church, Route 198, Laurel, MD
Ellen, 80, retired* 3/26/2009 0:46 St. Mark’s Baptist Church, Route 198, Laurel, MD
Kathy, 60, retired teacher* 3/26/2009 0:46 St. Mark’s Baptist Church, Route 198, Laurel, MD
Melissa, 25, museum professional* 4/6/2009 1:35 Laurel Museum, Main Street, Laurel, MD
Irene, 78, retired* 4/6/2009 1:35 Laurel Museum, Main Street, Laurel, MD
Theresa, 59, public relations* 4/6/2009 1:35 Laurel Museum, Main Street, Laurel, MD
Doug, 76, retired* 4/15/2009 1:32 Participants’ West Laurel Home
Carol, 75, retired* 4/15/2009 1:32 Participants’ West Laurel Home
G. Rick Wilson, 51, blogger, government employee 4/29/2009 1:54 Silver Diner, Route 1, Laurel MD
Segundo Mir, pastor 4/30/2009 1:04 Pastor’s Office, First Baptist Church, Laurel, MD
Ray, 76, retired* 5/1/2009 0:38 Participant’s Old Town Laurel Home
Lara, 67, retired teacher/counselor* 5/4/2009 0:50 Einstein Bagels, Route 1, Laurel, MD
Gina, 20, college student, part-time leasing agent* 5/17/2009 1:48 Researcher’s Apartment, Main Street, Laurel, MD
Julie, 22, unemployed, recent college graduate* 5/17/2009 1:48 Researcher’s Apartment, Main Street, Laurel, MD
Brian, 21, police officer* 5/17/2009 1:48 Researcher’s Apartment, Main Street, Laurel, MD

About the Author

Lindsey L. Wotanis, Ph.D., is an assistant professor and director of the journalism program at Marywood University in Scranton, PA. She conducted this research while pursuing her doctorate at the Philip Merrill College of Journalism at the University of Maryland.

Categories
Community Journalism Journal Issue 1 Volume 1

Foreword: New terrain for research in community journalism

For the inaugural issue of Community Journalism, the publisher invited two distinguished community journalism scholars – John A. Hatcher and Bill Reader – to reflect on community journalism as a concept and important avenues of research that conceptualization should encourage. This essay is the product of their efforts.

In August of 2007, the two of us left the Association for Education in Journalism and Mass Communication’s annual convention in Washington, D.C., perplexed by the state of research in the relatively new Community Journalism Interest Group. Although that group’s members seemed to “get it” with regard to how “community journalism” differed from other sub-disciplines (Lauterer, 2006), many of our peers in the broader fields of mass communication continued to look down at community-journalism studies as the domain of former journalism practitioners whose knowledge, skills and interests were limited to one thing: rural, weekly newspapers.

We were frustrated because there were many other scholars, like us, who saw bigger and deeper concepts, and who wanted to see the research mission of COMJIG focus less on the practical and more on the theoretical — to explore the dynamic relationships that exist in the interplay between community and journalism. One of us emailed the other just days after the convention: “This struggle to inject theory into [the Community Journalism Interest Group] is important but will take time. We need to bring theory-driven researchers into the fold, as the professionals in our midst seem to be interested and responsive to such ideas…”

Fortunately, we were not the only ones to feel that way, and this inaugural issue of Community Journalism is evidence of that fact. This new peer-reviewed research journal offers the ideal venue for continued exploration of the role of journalism in community life (and vice versa) and brings together an editorial board that embraces a diversity of backgrounds that bodes well for the journal’s contributions.

The timing could not be better for this new venture. Over the past few years, community journalism has become en vogue. It is no coincidence that the theme of the 2012 International Communication Association Convention was “Communication and Community.” Academic institutions around the world are creating new centers and paths of study encouraging research in community journalism:

  • The home of this journal, Texas Christian University’s Texas Center for Community Journalism, is one example.
  • At UNC Chapel Hill, pioneer community-journalism scholar Jock Lauterer runs the Carolina Community Media Project.
  • The University of Kentucky offers the Institute for Rural Journalism and Community Issues.
  • The Huck Boyd National Center for Community Media at Kansas State University partners each year with the National Newspaper Association to run a research symposium.
  • The University of Alabama has a master’s degree program focused on community journalism, in partnership with the Anniston Star newspaper.
  • A small group of scholars at the University of Texas-Austin recently launched what they call the Community, Journalism & Communication Research collective.
  • Major publishers have begun to release entire books on the subject, including most recently Foundations of Community Journalism (Reader & Hatcher, 2011), which features chapters and essays written by leading scholars in the field and was compiled specifically to serve the growing number of media scholars who find community-journalism research important and rewarding.

A number of factors seem to be driving that interest. As the political scientist William Riker (1980) noted, in quiet times, the rules are fixed and human behavior is in flux; in turbulent times, institutions are challenged, shaped by social actors. For those who study mass communication, these are, indeed, turbulent times. The rules regarding all we think we know about the nature of journalism are being challenged, driven by a shift in the community/cultural landscape (Deuze, 2006).

“Community” is no longer defined exclusively in terms of proximity or social homogeneity; “journalism” is no longer defined as the work of professionals delivering “the news.” Each concept is amorphous and polysemous. Naturally, studying the nexus of the two poses a great number of intellectual and philosophical challenges. But it also provides a wide-open frontier for the expansion of journalism studies.

Clearly, one aspect of the study of community journalism is the study of culture, those unseen rules that dictate so much of social life (Weber, 1958). Community-focused journalism is not just a reflection of culture but a facilitator of it as well, a part of the ritual of cultural engagement and creation (Carey, 1992). Just as Tocqueville (1835) was interested in the role of the community newspaper in a fledgling democracy built upon the assumption of equality, current scholars of community media are interested in the profound changes in the way we perceive community and of the complete upheaval of the media ecology.

New communication technology is just part of the puzzle, but it is a very big and obvious part. That technology is accessible and adaptable; communication today is egalitarian and instantaneous. Individuals and collectives use media of all types to redefine the concept of news and the parameters of community. In physical communities from the Middle East to Eastern Europe and across Asia, the institutional rules of governance have changed. With them, the landscape in which journalism operates has changed as well. Meanwhile, entirely mediated communities — collectives of dispersed individuals who use media to come together over shared interests, goals and outcomes — appear to be taking a stronger prominence in the lives of individuals.

Today, a person can belong to a vibrant and active community without even knowing the people who live next door. Those communities still need and share news, opinions, and other bits of information that fall under the big tent of journalism. That phenomenon is the terra nova of community-journalism research.

DIFFERENT QUESTIONS. BIGGER ANSWERS.

Eroded is the Tocquevillian notion of the citizen and his newspaper, or the romantic idealism of “community” as defined by Thorton Wilder’s Our Town or depicted in the television series “Northern Exposure.” Geographically isolated, culturally homogeneous enclaves certainly still exist, as do local news media in communities, but none exist in isolation. In the early 21st century, even Brigadoon would have a coffee shop with free Wi-Fi, and its centennial reappearance would be greeted by a phalanx of national and international news media.

The modern states of both community and journalism are extraordinarily complicated. Consider the case of Sago, W.Va., site of the 2006 coal-mine disaster in which 13 miners were trapped for nearly two days and from which only one was rescued. The community of Sago is served by a weekly newspaper and a few radio stations in nearby Buckhannon, and it is within reasonable driving distance of larger media outlets in Charleston, W.Va., and medium-sized news outlets in the West Virginia towns of Morgantown and Clarksburg.

The disaster also attracted a great number of “parachute journalists” from major national and international news media, many of whom crowded into the tiny village with little or no understanding of the local culture — or the apparent strains their superfluous presence would place on the limited resources of the community.

Late into the night, a miscommunication between rescue workers in the mine and overwhelmed state and local officials resulted in a brief, erroneous belief that the miners had survived; before officials verified the information, journalists at the scene rushed to break the news. The New York Times announced “12 Miners Found Alive 41 Hours After Explosion” (Dao, 2006), only to recant hours later with “False Report of 12 Survivors Was Result of Miscommunication” (Dao & Newman, 2006). One reporter at the scene, NPR’s Frank Langfitt, wrote afterward that the heartbreaking error began when rescuers in the mine radioed to the surface that they had found “12 individuals,” one of whom was alive. Those on the surface who heard the garbled message quickly began calling friends and family on cell phones, and the desperate officials and family members waiting in the local Baptist church misunderstood the grim message. Langfitt (2006) described the moment:

The news of survivors sweeps through the sweltering sanctuary. In celebration, someone begins ringing the bells in the steeple. Reporters are standing down the hill, corralled by police in a small, muddy area, warming themselves by open fires. A gaggle rushes to the church. Family members say a mine foreman has told them that a dozen men have survived. West Virginia Governor Joe Manchin — apparently relying only on the families’ account — gives a thumbs up. Anderson Cooper goes live on CNN.

The local thrice-weekly newspaper, The Record Delta, also had put the headline on its pages and went to press at 1 a.m., but a call to the editor from the field reporter about two hours later caused the editor literally to stop the presses and change the headline to “Emotional Rollercoaster Ends in Tragedy,” along with an editor’s note that read “Due to a devastating series of miscommunications Tuesday night and early Wednesday morning, The Record Delta had to be reprinted to correct grievous errors being reported at the mine site at press time.” Editor Brian Bergstrom later explained to a student journalist:

We missed all the delivery deadlines, but we did what we had to do. We couldn’t have something like that on the front page, almost forcing the families to look at that, if the story was wrong. … The national media, they got their stories and left. They didn’t have to worry about the lingering effects of their stories in the community. We tried to walk the line between … covering the story and being respectful to the families (Dierkes, 2007).

When the funerals concluded about two weeks later — after the drama was over — the national media left town and discontinued coverage, with only local news media and a couple of large regional newspapers (the Charleston Gazette and Pittsburg Post-Gazette) providing regular coverage of the investigations and community recovery that followed (Kitch, 2007).

In the traditional mindset of journalism studies, the primary research questions of such a disaster would focus almost exclusively on how such an event was covered by major news media. The community journalism scholar begins by wondering why all of those major news outlets were there in the first place. Other questions to be pursued include:

  • Why wasn’t it sufficient to rely on news from their peers at local and regional media?
  • What benefit to major-media audiences, and to society at large, was provided, considering the extraordinary expense of dispatching staffers from New York or Washington, D.C., to such a remote area, only to have those journalists all gathered together in a designated press-area and provided with the same prepared statements from local authorities?
  • What were the short- and long-term effects of such journalistic excess on the miners’ family members? On the community at large? On the journalists who live and work in the community every day?

The Sago mine disaster also involved other communities than the people of Upshur County. The mine was owned at the time by International Coal Group, which operated several other mining complexes in four states; the Sago disaster certainly was of interest to the communities near those other mining operations. The disaster also was of interest to the broader community of coal miners, including members of the United Mine Workers of America labor union, which reported 47 coal-mine deaths in 2006, including five that May at the Darby Mine in Harlan County, Kentucky (UMWA, 2006).

Coal-mining companies also formed a distinct community of interest, as did their investors. Mine-safety regulators and inspectors formed another community of interest. Emergency-response workers in coal-mining regions formed another community. The list goes on.

Covering that complex network of communities were all manner of media – blogs, organizational newsletters, professional newsletters, local newspapers and broadcast stations, social media, etc. – producing all manner of journalism, including breaking news, opinion and analysis pieces, informational graphics, profiles and features, investigative reporting, process articles, letters to the editor, etc. That is precisely what we meant in Foundations of Community Journalism when we referred to community journalism as “the bottom of the iceberg; it forms the greatest bulk of journalism produced in the world, but it goes largely unnoticed….” (Reader & Hatcher, 2011: xiv). Focusing on how cable-news and major newspapers cover such a disaster, and how society at large reacts, only scratches the surface. It leaves the vast majority of the story untold.

The community journalism scholar looks beneath the surface, and also sees variation at almost every level. We reject assumptions of homogeneity within the citizen-audience. Even communities that define themselves in extraordinarily narrow and niche terms comprise individuals who are diverse and complex. Differences in background, privilege and class must be accounted for. The individual is, as political scientist Dalton (2000) notes, inherently more complicated and more empowered than what was believed in the past.

Furthermore, we can no longer assume that members of “the public” are all being exposed to the same media messages coming through a narrow band of media channels. We have known for some time that journalism does not flow in one direction, especially in the era of interactive digital communication (Rosenberry & St. John, 2009). There are countless formal and informal ways that individual community members produce information themselves and feed information back into the media system. It’s almost a stereotype now that as soon as a handful of people decide to form a community, they begin the process by launching a website.

This is where the scholar of community journalism resides. Journalism cannot be fully understood without adding the context of community. From “big N” quantitative work such as public-opinion surveys and content analyses to more close-in, qualitative studies, the opportunities to study community journalism should entice mass communication scholars from many disciplines: sociology, media effects, ethics, law, cultural studies, media and diversity, media economics, international studies, comparative studies.

Add the context of “community” to each of those areas of journalism research, and something happens. Theories get richer. Methods become more rigorous. Results become more interesting. Conclusions are more meaningful.

ESSENTIAL BUILDING BLOCKS OF COMMUNITY-JOURNALISM RESEARCH

Although the variables may be limitless, the starting points for community-journalism research are essentially fixed. It is crucial to start with a firm understanding of the concept of community itself. A great resource is Sage’s Encyclopedia of Community (Christensen & Levinson, 2003), which offers 500 articles addressing concepts, ideas and issues related to community, including those involving media and mass communication. One of its most valuable contributions is a clear conceptualization of community categorized in four ways: proximate, primordial, instrumental and affinity.

There is a rich body of work that sees place — whether physical or virtual —as the independent variable shaping many aspects of the journalism that is connected to a community. Although some journalists may see their role as “building” or “serving” a community and effecting change, community is seen to hold powerful sway over many aspects of news work. In communities defined by physical proximity, other disciplines, including urban studies and geography, offer a rich body of research to ground this kind of study. Scholars such as Jane Jacobs (1961) and Grady Clay (1980), both former journalists, have explored ways to map the community landscape and to understand what makes a community “work.” That is an area of research that is exciting scholars across disciplines.

Likewise, there is considerable work yet to be done on understanding the role of journalism in primordial communities — communities built around ethnicity or shared heritage much more than proximity. For example, ethnic newspapers are important factors in the lives of transnational communities, as immigrants establish new enclaves while remaining interested in their former homes, such that they have two (or more) distinct notions of “home,” and “local” can mean any number of things (Lin, Song & Ball-Rokeach, 2010).

Instrumental communities are built around common, relatively short-term goals. The intersection between instrumental communities and journalism is likely to gain much more attention as media scholars study some recent high-profile situations, such as the “Occupy” movement in North America or the “Arab Spring” revolutions of 2011. Likewise, journalism scholars may also be working at present on the role of journalism in certain affinity communities, such as people connected by their interests in “slow food” or Justin Bieber (or more serious topics, to be sure).

Beyond determining what kind of community is to be studied is recognizing that all communities are structured to a certain degree. Much of the work in community journalism scholarship over the past decade is built upon the earlier works of “The Minnesota Team” of Tichenor, Donohue and Olien (1973, 1980), who developed the structural pluralism model to explore how differences in community structure predict differences in the role journalists see for themselves. They first observed how journalists in smaller, more homogeneous communities made choices that framed news in a more consensus-oriented fashion, whereas journalists in more diverse communities favored – or felt empowered to allow, some say – a more conflict-oriented discourse.

That line of research has seen a resurgence. In a summary of both the theory and ways that community structure has been measured and explored, Nah and Armstrong (2011) found research in the community-structure dynamic has mushroomed out into myriad aspects of mass communication research. Scholars have used various measures – workforce, population, income, education, ethnicity and the structures of the media system itself – as the independent variables influencing the attitudes of journalists and the content they produce.

The questions being asked by the scholar determine which aspects of the community should be measured and understood. An important effort to reconcile that is the attempt by Lowrey et. al. (2008) to develop an “index of community journalism” that accounts for numerous variables, and not just the size or geographic ranges of community media. Pollock and colleagues (Pollock, 2007; Pollock & Haake, 2010), for example, found that coverage of same sex marriage issues was influenced by community-level differences in membership in various religious organizations. Watson and Riffe (2011) found that community stressors, such as higher incidents of crime, and not community structure measures, helped to predict whether individuals are more likely to create “placeblogs,” where they write about community public affairs issues.

Like the concept of community, the concept of journalism also is multifaceted and complexly structured. The tradition in journalism research has been to study one channel of the media spectrum. That is useful but limited. There are opportunities to compare different types of community media based on the structure of the media themselves.

Unfortunately, that type of research rarely occurs because often those different styles of community journalism are researched by scholars only interested in one particular silo: Community journalism has long been focused only on commercial, print newspapers. Community media scholars seem to focus mostly on not-for-profit, citizen-owned radio. Development journalism seems mostly focused on NGO-sponsored media serving communities in developing nations. Citizen journalism has been appropriated by those who study media produced by community volunteers.

A savvy scholar will see that there is much to be learned in making comparisons across those conceptual boundaries. Traditionally, community media have been compared with and to their larger cousins at national and regional media outlets. That approach has long since outlived its relevance. News media today are hybrid models that are hard to categorize using old definitions — newspapers produce video on websites, TV channels publish ink-on-paper magazines, “mass” media push individualized information to personal, portable devices, while individual journalists working out of their homes publish news and information to thousands of people.

Some of those news media are produced and intended for broad audiences, others for very distinct communities. Community journalism therefore is not only new terrain for journalism studies, but it also requires scholars to adopt new approaches to research in general.

CONCLUSION

Is there some central question or grand theme all of this builds toward? It seems that so many of these ideas tie into larger central questions of what new communication technologies mean for the concept of community and where the evolution of the new media system is taking journalism.

Part of being able to answer those questions requires looking back at how previous changes influenced community journalism. The rise of the industrial printing press, the arrival of the radio, the growth of television, the early years of the World Wide Web — each of those events brought with it considerable change to the community-journalism landscape. Each new change altered how media scholars approached the study of news media, but few scholars seemed to consider how those changes also altered the communities served by those media.

A community cannot be seen as a closed system or the individual community member as a passive recipient of information. The modern community journalist is not an autonomous outsider, objectively recording all that transpires, but a community connector who has both a professional and a personal stake in that community. The next step for community journalism research is not to define “community” or “journalism,” but to explore the new ground that exists between them.

WORKS CITED

  • Carey, J. (1992). Communication as Culture: Essays on Media and Society. New York: Routledge.
  • Christensen, K. & Levinson, D. (2003). Encyclopedia of community: From the village to the virtual world. Thousand Oaks, Calif.: Sage Publications.
  • Clay, G. (1980). Close-up: How to read the American city. Chicago: University of Chicago Press.
  • Dalton, R. J. (2000). Citizen attitudes and political behavior. Comparative Political Studies, 33 (6–7), 912–940.
  • Dao, J. (2006). 12 Miners Found Alive 41 Hours After Explosion. The New York Times, January 4, 2006. From http://www.nytimes.com/2006/01/04/national/04mine.html (accessed February 7, 2012).
  • Dao, J. & Newman, M. (2006). False Report of 12 Survivors Was Result of Miscommunications. The New York Times, January 4, 2006. From http://www.nytimes.com/2006/01/04/national/04cnd-mine.html (accessed February 7, 2012).
  • Deuze, M. (2006). Ethnic media, community media and participatory culture. Journalism, 7 (3), 262-280.
  • Dierkes, D. (2007). Local media coverage. Center for Working-Class Studies, Youngstown State University. Fromhttp://cwcs.ysu.edu/about/current-projects/journalism/articles/media (accessed February 7, 2012).
  • Donohue, G. A., Olien, C. N., & Tichenor, P. J. (1980). Leader and editor views of role of press in community development. Journalism Quarterly, 62 (2), 367–372.
  • Jacobs, J. (1993). The death and life of great American cities. New York: Random House. (Original work published 1961).
  • Kitch, C. (2007) Mourning ‘Men Joined in Peril and Purpose’: Working-class heroism in news repair of the Sago miners’ story. Critical Studies in Media Communication 24 (2), 115-131.
  • Langfitt, F. (2006). Covering the Sago mine disaster: How a game of ‘whisper down the coal mine’ ricocheted around the world. Nieman Reports 60 (2), 103-104.
  • Lauterer, J. (2006). Community journalism: Relentlessly Local. (3rd ed.). Chapel Hill: University of North Carolina Press.
  • Lin, W.Y, Song, H., & Ball-Rokeach, S. J. (June, 2010). Localizing the global: Exploring the transnational ties that bind in new immigrant communities. Journal of Communication, 60(2): 205-229.
  • Lowrey, W., Brozana, A., & Mackay, J. B. (2008). Toward a measure of community journalism. Mass Communication & Society, 11, 275-299.
  • Nah, S. & Armstrong, C. (2011). Structural pluralism in journalism and media studies: A concept explication and theory construction. Mass Communication and Society, 14 (6) 857–878.
  • Pollock, J. C. (2007). Tilted mirrors: Media alignment with political and social change. New York, NY: Hampton.
  • Pollock, J. C., & Haake, J. (2010). Nationwide newspaper coverage of same-sex marriage: A community structure approach. Journal of PR, 1(1), 13–40.
    Reader, B., & Hatcher, J. A. (2012). Foundations of community journalism. Thousand Oaks: SAGE Publications.
  • Riker, W. (1980). Implications for the disequilibrium of majority rule for the study of institutions. The American Political Science Review 74 (2) 432-446.
    Rosenberry, J. & St. John, B. (2009). Public journalism 2.0: The promise and reality of a citizen engaged press. New York: Routledge.
  • Tichenor, P. J., Donohue, G. A., & Olien, C. N. (1973). Mass communication research: Evolution of a structural model. Journalism Quarterly, 50 (3), 419–425.
  • Tocqueville, A. de. (2004). Democracy in America (A. Goldhammer, Trans.). New York: Penguin. (Original work published 1835).
  • Watson B. & Riffe, D. (2011). Structural determinants of local public affairs place blogging: Structural pluralism and community stress. Mass Communication and Society, 14 (6), 879-904.
  • Weber, M. (1958). The Protestant ethic and the spirit of capitalism. New York: Charles Scribner’s Sons.

About the Authors:

John A. Hatcher is an associate professor at the University of Minnesota at Duluth.

Bill Reader is an associate professor in the E.W. Scripps School of Journalism at Ohio University.

 

Categories
Community Journalism Journal Issue 1 Volume 1

Foreword: New terrain for research in community journalism

John Hatcher and Bill Reader

For the inaugural issue of Community Journalism, the publisher invited two distinguished community journalism scholars – John A. Hatcher and Bill Reader – to reflect on community journalism as a concept and important avenues of research that conceptualization should encourage. This essay is the product of their efforts.

In August of 2007, the two of us left the Association for Education in Journalism and Mass Communication’s annual convention in Washington, D.C., perplexed by the state of research in the relatively new Community Journalism Interest Group. Although that group’s members seemed to “get it” with regard to how “community journalism” differed from other sub-disciplines (Lauterer, 2006), many of our peers in the broader fields of mass communication continued to look down at community-journalism studies as the domain of former journalism practitioners whose knowledge, skills and interests were limited to one thing: rural, weekly newspapers.

We were frustrated because there were many other scholars, like us, who saw bigger and deeper concepts, and who wanted to see the research mission of COMJIG focus less on the practical and more on the theoretical — to explore the dynamic relationships that exist in the interplay between community and journalism. One of us emailed the other just days after the convention: “This struggle to inject theory into [the Community Journalism Interest Group] is important but will take time. We need to bring theory-driven researchers into the fold, as the professionals in our midst seem to be interested and responsive to such ideas…”

Fortunately, we were not the only ones to feel that way, and this inaugural issue of Community Journalism is evidence of that fact. This new peer-reviewed research journal offers the ideal venue for continued exploration of the role of journalism in community life (and vice versa) and brings together an editorial board that embraces a diversity of backgrounds that bodes well for the journal’s contributions.

The timing could not be better for this new venture. Over the past few years, community journalism has become en vogue. It is no coincidence that the theme of the 2012 International Communication Association Convention was “Communication and Community.” Academic institutions around the world are creating new centers and paths of study encouraging research in community journalism:

  • The home of this journal, Texas Christian University’s Texas Center for Community Journalism, is one example.
  • At UNC Chapel Hill, pioneer community-journalism scholar Jock Lauterer runs the Carolina Community Media Project.
  • The University of Kentucky offers the Institute for Rural Journalism and Community Issues.
  • The Huck Boyd National Center for Community Media at Kansas State University partners each year with the National Newspaper Association to run a research symposium.
  • The University of Alabama has a master’s degree program focused on community journalism, in partnership with the Anniston Star newspaper.
  • A small group of scholars at the University of Texas-Austin recently launched what they call the Community, Journalism & Communication Research collective.
  • Major publishers have begun to release entire books on the subject, including most recently Foundations of Community Journalism (Reader & Hatcher, 2011), which features chapters and essays written by leading scholars in the field and was compiled specifically to serve the growing number of media scholars who find community-journalism research important and rewarding.

A number of factors seem to be driving that interest. As the political scientist William Riker (1980) noted, in quiet times, the rules are fixed and human behavior is in flux; in turbulent times, institutions are challenged, shaped by social actors. For those who study mass communication, these are, indeed, turbulent times. The rules regarding all we think we know about the nature of journalism are being challenged, driven by a shift in the community/cultural landscape (Deuze, 2006).

“Community” is no longer defined exclusively in terms of proximity or social homogeneity; “journalism” is no longer defined as the work of professionals delivering “the news.” Each concept is amorphous and polysemous. Naturally, studying the nexus of the two poses a great number of intellectual and philosophical challenges. But it also provides a wide-open frontier for the expansion of journalism studies.

Clearly, one aspect of the study of community journalism is the study of culture, those unseen rules that dictate so much of social life (Weber, 1958). Community-focused journalism is not just a reflection of culture but a facilitator of it as well, a part of the ritual of cultural engagement and creation (Carey, 1992). Just as Tocqueville (1835) was interested in the role of the community newspaper in a fledgling democracy built upon the assumption of equality, current scholars of community media are interested in the profound changes in the way we perceive community and of the complete upheaval of the media ecology.

New communication technology is just part of the puzzle, but it is a very big and obvious part. That technology is accessible and adaptable; communication today is egalitarian and instantaneous. Individuals and collectives use media of all types to redefine the concept of news and the parameters of community. In physical communities from the Middle East to Eastern Europe and across Asia, the institutional rules of governance have changed. With them, the landscape in which journalism operates has changed as well. Meanwhile, entirely mediated communities — collectives of dispersed individuals who use media to come together over shared interests, goals and outcomes — appear to be taking a stronger prominence in the lives of individuals.

Today, a person can belong to a vibrant and active community without even knowing the people who live next door. Those communities still need and share news, opinions, and other bits of information that fall under the big tent of journalism. That phenomenon is the terra nova of community-journalism research.

DIFFERENT QUESTIONS. BIGGER ANSWERS.

Eroded is the Tocquevillian notion of the citizen and his newspaper, or the romantic idealism of “community” as defined by Thorton Wilder’s Our Town or depicted in the television series “Northern Exposure.” Geographically isolated, culturally homogeneous enclaves certainly still exist, as do local news media in communities, but none exist in isolation. In the early 21st century, even Brigadoon would have a coffee shop with free Wi-Fi, and its centennial reappearance would be greeted by a phalanx of national and international news media.

The modern states of both community and journalism are extraordinarily complicated. Consider the case of Sago, W.Va., site of the 2006 coal-mine disaster in which 13 miners were trapped for nearly two days and from which only one was rescued. The community of Sago is served by a weekly newspaper and a few radio stations in nearby Buckhannon, and it is within reasonable driving distance of larger media outlets in Charleston, W.Va., and medium-sized news outlets in the West Virginia towns of Morgantown and Clarksburg.

The disaster also attracted a great number of “parachute journalists” from major national and international news media, many of whom crowded into the tiny village with little or no understanding of the local culture — or the apparent strains their superfluous presence would place on the limited resources of the community.

Late into the night, a miscommunication between rescue workers in the mine and overwhelmed state and local officials resulted in a brief, erroneous belief that the miners had survived; before officials verified the information, journalists at the scene rushed to break the news. The New York Times announced “12 Miners Found Alive 41 Hours After Explosion” (Dao, 2006), only to recant hours later with “False Report of 12 Survivors Was Result of Miscommunication” (Dao & Newman, 2006). One reporter at the scene, NPR’s Frank Langfitt, wrote afterward that the heartbreaking error began when rescuers in the mine radioed to the surface that they had found “12 individuals,” one of whom was alive. Those on the surface who heard the garbled message quickly began calling friends and family on cell phones, and the desperate officials and family members waiting in the local Baptist church misunderstood the grim message. Langfitt (2006) described the moment:

The news of survivors sweeps through the sweltering sanctuary. In celebration, someone begins ringing the bells in the steeple. Reporters are standing down the hill, corralled by police in a small, muddy area, warming themselves by open fires. A gaggle rushes to the church. Family members say a mine foreman has told them that a dozen men have survived. West Virginia Governor Joe Manchin — apparently relying only on the families’ account — gives a thumbs up. Anderson Cooper goes live on CNN.

The local thrice-weekly newspaper, The Record Delta, also had put the headline on its pages and went to press at 1 a.m., but a call to the editor from the field reporter about two hours later caused the editor literally to stop the presses and change the headline to “Emotional Rollercoaster Ends in Tragedy,” along with an editor’s note that read “Due to a devastating series of miscommunications Tuesday night and early Wednesday morning, The Record Delta had to be reprinted to correct grievous errors being reported at the mine site at press time.” Editor Brian Bergstrom later explained to a student journalist:

We missed all the delivery deadlines, but we did what we had to do. We couldn’t have something like that on the front page, almost forcing the families to look at that, if the story was wrong. … The national media, they got their stories and left. They didn’t have to worry about the lingering effects of their stories in the community. We tried to walk the line between … covering the story and being respectful to the families (Dierkes, 2007).

When the funerals concluded about two weeks later — after the drama was over — the national media left town and discontinued coverage, with only local news media and a couple of large regional newspapers (the Charleston Gazette and Pittsburg Post-Gazette) providing regular coverage of the investigations and community recovery that followed (Kitch, 2007).

In the traditional mindset of journalism studies, the primary research questions of such a disaster would focus almost exclusively on how such an event was covered by major news media. The community journalism scholar begins by wondering why all of those major news outlets were there in the first place. Other questions to be pursued include:

  • Why wasn’t it sufficient to rely on news from their peers at local and regional media?
  • What benefit to major-media audiences, and to society at large, was provided, considering the extraordinary expense of dispatching staffers from New York or Washington, D.C., to such a remote area, only to have those journalists all gathered together in a designated press-area and provided with the same prepared statements from local authorities?
  • What were the short- and long-term effects of such journalistic excess on the miners’ family members? On the community at large? On the journalists who live and work in the community every day?

The Sago mine disaster also involved other communities than the people of Upshur County. The mine was owned at the time by International Coal Group, which operated several other mining complexes in four states; the Sago disaster certainly was of interest to the communities near those other mining operations. The disaster also was of interest to the broader community of coal miners, including members of the United Mine Workers of America labor union, which reported 47 coal-mine deaths in 2006, including five that May at the Darby Mine in Harlan County, Kentucky (UMWA, 2006).

Coal-mining companies also formed a distinct community of interest, as did their investors. Mine-safety regulators and inspectors formed another community of interest. Emergency-response workers in coal-mining regions formed another community. The list goes on.

Covering that complex network of communities were all manner of media – blogs, organizational newsletters, professional newsletters, local newspapers and broadcast stations, social media, etc. – producing all manner of journalism, including breaking news, opinion and analysis pieces, informational graphics, profiles and features, investigative reporting, process articles, letters to the editor, etc. That is precisely what we meant in Foundations of Community Journalism when we referred to community journalism as “the bottom of the iceberg; it forms the greatest bulk of journalism produced in the world, but it goes largely unnoticed….” (Reader & Hatcher, 2011: xiv). Focusing on how cable-news and major newspapers cover such a disaster, and how society at large reacts, only scratches the surface. It leaves the vast majority of the story untold.

The community journalism scholar looks beneath the surface, and also sees variation at almost every level. We reject assumptions of homogeneity within the citizen-audience. Even communities that define themselves in extraordinarily narrow and niche terms comprise individuals who are diverse and complex. Differences in background, privilege and class must be accounted for. The individual is, as political scientist Dalton (2000) notes, inherently more complicated and more empowered than what was believed in the past.

Furthermore, we can no longer assume that members of “the public” are all being exposed to the same media messages coming through a narrow band of media channels. We have known for some time that journalism does not flow in one direction, especially in the era of interactive digital communication (Rosenberry & St. John, 2009). There are countless formal and informal ways that individual community members produce information themselves and feed information back into the media system. It’s almost a stereotype now that as soon as a handful of people decide to form a community, they begin the process by launching a website.

This is where the scholar of community journalism resides. Journalism cannot be fully understood without adding the context of community. From “big N” quantitative work such as public-opinion surveys and content analyses to more close-in, qualitative studies, the opportunities to study community journalism should entice mass communication scholars from many disciplines: sociology, media effects, ethics, law, cultural studies, media and diversity, media economics, international studies, comparative studies.

Add the context of “community” to each of those areas of journalism research, and something happens. Theories get richer. Methods become more rigorous. Results become more interesting. Conclusions are more meaningful.

ESSENTIAL BUILDING BLOCKS OF COMMUNITY-JOURNALISM RESEARCH

Although the variables may be limitless, the starting points for community-journalism research are essentially fixed. It is crucial to start with a firm understanding of the concept of community itself. A great resource is Sage’s Encyclopedia of Community (Christensen & Levinson, 2003), which offers 500 articles addressing concepts, ideas and issues related to community, including those involving media and mass communication. One of its most valuable contributions is a clear conceptualization of community categorized in four ways: proximate, primordial, instrumental and affinity.

There is a rich body of work that sees place — whether physical or virtual —as the independent variable shaping many aspects of the journalism that is connected to a community. Although some journalists may see their role as “building” or “serving” a community and effecting change, community is seen to hold powerful sway over many aspects of news work. In communities defined by physical proximity, other disciplines, including urban studies and geography, offer a rich body of research to ground this kind of study. Scholars such as Jane Jacobs (1961) and Grady Clay (1980), both former journalists, have explored ways to map the community landscape and to understand what makes a community “work.” That is an area of research that is exciting scholars across disciplines.

Likewise, there is considerable work yet to be done on understanding the role of journalism in primordial communities — communities built around ethnicity or shared heritage much more than proximity. For example, ethnic newspapers are important factors in the lives of transnational communities, as immigrants establish new enclaves while remaining interested in their former homes, such that they have two (or more) distinct notions of “home,” and “local” can mean any number of things (Lin, Song & Ball-Rokeach, 2010).

Instrumental communities are built around common, relatively short-term goals. The intersection between instrumental communities and journalism is likely to gain much more attention as media scholars study some recent high-profile situations, such as the “Occupy” movement in North America or the “Arab Spring” revolutions of 2011. Likewise, journalism scholars may also be working at present on the role of journalism in certain affinity communities, such as people connected by their interests in “slow food” or Justin Bieber (or more serious topics, to be sure).

Beyond determining what kind of community is to be studied is recognizing that all communities are structured to a certain degree. Much of the work in community journalism scholarship over the past decade is built upon the earlier works of “The Minnesota Team” of Tichenor, Donohue and Olien (1973, 1980), who developed the structural pluralism model to explore how differences in community structure predict differences in the role journalists see for themselves. They first observed how journalists in smaller, more homogeneous communities made choices that framed news in a more consensus-oriented fashion, whereas journalists in more diverse communities favored – or felt empowered to allow, some say – a more conflict-oriented discourse.

That line of research has seen a resurgence. In a summary of both the theory and ways that community structure has been measured and explored, Nah and Armstrong (2011) found research in the community-structure dynamic has mushroomed out into myriad aspects of mass communication research. Scholars have used various measures – workforce, population, income, education, ethnicity and the structures of the media system itself – as the independent variables influencing the attitudes of journalists and the content they produce.

The questions being asked by the scholar determine which aspects of the community should be measured and understood. An important effort to reconcile that is the attempt by Lowrey et. al. (2008) to develop an “index of community journalism” that accounts for numerous variables, and not just the size or geographic ranges of community media. Pollock and colleagues (Pollock, 2007; Pollock & Haake, 2010), for example, found that coverage of same sex marriage issues was influenced by community-level differences in membership in various religious organizations. Watson and Riffe (2011) found that community stressors, such as higher incidents of crime, and not community structure measures, helped to predict whether individuals are more likely to create “placeblogs,” where they write about community public affairs issues.

Like the concept of community, the concept of journalism also is multifaceted and complexly structured. The tradition in journalism research has been to study one channel of the media spectrum. That is useful but limited. There are opportunities to compare different types of community media based on the structure of the media themselves.

Unfortunately, that type of research rarely occurs because often those different styles of community journalism are researched by scholars only interested in one particular silo: Community journalism has long been focused only on commercial, print newspapers. Community media scholars seem to focus mostly on not-for-profit, citizen-owned radio. Development journalism seems mostly focused on NGO-sponsored media serving communities in developing nations. Citizen journalism has been appropriated by those who study media produced by community volunteers.

A savvy scholar will see that there is much to be learned in making comparisons across those conceptual boundaries. Traditionally, community media have been compared with and to their larger cousins at national and regional media outlets. That approach has long since outlived its relevance. News media today are hybrid models that are hard to categorize using old definitions — newspapers produce video on websites, TV channels publish ink-on-paper magazines, “mass” media push individualized information to personal, portable devices, while individual journalists working out of their homes publish news and information to thousands of people.

Some of those news media are produced and intended for broad audiences, others for very distinct communities. Community journalism therefore is not only new terrain for journalism studies, but it also requires scholars to adopt new approaches to research in general.

CONCLUSION

Is there some central question or grand theme all of this builds toward? It seems that so many of these ideas tie into larger central questions of what new communication technologies mean for the concept of community and where the evolution of the new media system is taking journalism.

Part of being able to answer those questions requires looking back at how previous changes influenced community journalism. The rise of the industrial printing press, the arrival of the radio, the growth of television, the early years of the World Wide Web — each of those events brought with it considerable change to the community-journalism landscape. Each new change altered how media scholars approached the study of news media, but few scholars seemed to consider how those changes also altered the communities served by those media.

A community cannot be seen as a closed system or the individual community member as a passive recipient of information. The modern community journalist is not an autonomous outsider, objectively recording all that transpires, but a community connector who has both a professional and a personal stake in that community. The next step for community journalism research is not to define “community” or “journalism,” but to explore the new ground that exists between them.

WORKS CITED

  • Carey, J. (1992). Communication as Culture: Essays on Media and Society. New York: Routledge.
  • Christensen, K. & Levinson, D. (2003). Encyclopedia of community: From the village to the virtual world. Thousand Oaks, Calif.: Sage Publications.
  • Clay, G. (1980). Close-up: How to read the American city. Chicago: University of
    Chicago Press.
  • Dalton, R. J. (2000). Citizen attitudes and political behavior. Comparative Political Studies, 33 (6–7), 912–940.
  • Dao, J. (2006). 12 Miners Found Alive 41 Hours After Explosion. The New York Times, January 4, 2006. Fromhttp://www.nytimes.com/2006/01/04/national/04mine.html (accessed February 7, 2012).
  • Dao, J. & Newman, M. (2006). False Report of 12 Survivors Was Result of Miscommunications. The New York Times, January 4, 2006. From http://www.nytimes.com/2006/01/04/national/04cnd-mine.html (accessed February 7, 2012).
  • Deuze, M. (2006). Ethnic media, community media and participatory culture. Journalism, 7 (3), 262-280.
  • Dierkes, D. (2007). Local media coverage. Center for Working-Class Studies, Youngstown State University. Fromhttp://cwcs.ysu.edu/about/current-projects/journalism/articles/media (accessed February 7, 2012).
  • Donohue, G. A., Olien, C. N., & Tichenor, P. J. (1980). Leader and editor views of role of press in community development. Journalism Quarterly, 62 (2), 367–372.
  • Jacobs, J. (1993). The death and life of great American cities. New York: Random House. (Original work published 1961).
  • Kitch, C. (2007) Mourning ‘Men Joined in Peril and Purpose’: Working-class heroism in news repair of the Sago miners’ story. Critical Studies in Media Communication 24 (2), 115-131.
  • Langfitt, F. (2006). Covering the Sago mine disaster: How a game of ‘whisper down the coal mine’ ricocheted around the world. Nieman Reports 60 (2), 103-104.
  • Lauterer, J. (2006). Community journalism: Relentlessly Local. (3rd ed.). Chapel Hill: University of North Carolina Press.
  • Lin, W.Y, Song, H., & Ball-Rokeach, S. J. (June, 2010). Localizing the global: Exploring the transnational ties that bind in new immigrant communities. Journal of Communication, 60(2): 205-229.
  • Lowrey, W., Brozana, A., & Mackay, J. B. (2008). Toward a measure of community journalism. Mass Communication & Society, 11, 275-299.
  • Nah, S. & Armstrong, C. (2011). Structural pluralism in journalism and media studies: A concept explication and theory construction. Mass Communication and Society, 14 (6) 857–878.
  • Pollock, J. C. (2007). Tilted mirrors: Media alignment with political and social change. New York, NY: Hampton.
  • Pollock, J. C., & Haake, J. (2010). Nationwide newspaper coverage of same-sex marriage: A community structure approach. Journal of PR, 1(1), 13–40.
    Reader, B., & Hatcher, J. A. (2012). Foundations of community journalism. Thousand Oaks: SAGE Publications.
  • Riker, W. (1980). Implications for the disequilibrium of majority rule for the study of institutions. The American Political Science Review 74 (2) 432-446.
    Rosenberry, J. & St. John, B. (2009). Public journalism 2.0: The promise and reality of a citizen engaged press. New York: Routledge.
  • Tichenor, P. J., Donohue, G. A., & Olien, C. N. (1973). Mass communication research: Evolution of a structural model. Journalism Quarterly, 50 (3), 419–425.
  • Tocqueville, A. de. (2004). Democracy in America (A. Goldhammer, Trans.). New York: Penguin. (Original work published 1835).
  • Watson B. & Riffe, D. (2011). Structural determinants of local public affairs place blogging: Structural pluralism and community stress. Mass Communication and Society, 14 (6), 879-904.
  • Weber, M. (1958). The Protestant ethic and the spirit of capitalism. New York: Charles Scribner’s Sons.

About the Authors

John A. Hatcher is an associate professor at the University of Minnesota at Duluth.

Bill Reader is an associate professor in the E.W. Scripps School of Journalism at Ohio University.

[pdf-embedder url=”https://tccjtsu.com/wp-content/uploads/2012/08/hatcherreader-cj1-2012.pdf” title=”Foreward: New terrain for research”]

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How can I convince people to advertise when business is bad?

Question:The national news says the recession is over, but obviously a lot of my advertisers haven’t heard about it.  They are asking, “Why advertise when business is bad?”  What can I tell them?

Answer: The recession may have “officially” ended, but the recovery is slow and shoppers are cautious.  Business is tough to get.

Here’s what we have to keep telling retailers, service providers, professional businesses and companies:  You have to maintain or increase your advertising spending during a challenging economic environment if you want get ahead.

Here’s the mantra we must keep repeating:  Business isn’t bad – it’s tough to get. You can actually increase your market share in down economic times if you take an assertive, well-thought-out, consistent and ongoing advertising program.

A reduction in advertising expenditures guarantees reduced profits, sales and lost market share due, in part, to three significant impacts:

  1. Loss of top-of-mind awareness.
  2. Loss of image in the marketplace and local community.
  3. A change in perceptions held about the retailer, service provider, professional business or company.

Why should you counsel your advertisers to continue to advertise in a slowly recovering economy? To be successful — to grow and to survive — businesses need to have a constant presence in the marketplace. Customers have to know who the business is and what they do. And in today’s world, that awareness typically comes through advertising.

What strategy might you suggest to assist your client in seizing the opportunity presented by a recovering economy?  Try these:

  • Stress benefits and talk value. Stress benefits and values, rather than just price, in your advertising message thereby reducing buying risk for your customers and potential customers.
  • Capitalize on local awareness and familiarity. Your readers and advertisers and their customers should be familiar with your local businesses through past advertising campaigns. Leverage that awareness and familiarity to reduce buying reluctance while reinforcing the advantages of safety and security in shopping locally. The best advice and the best value … always come from someone you KNOW!
  • Maximize competitive advantages. Help your advertisers seize the moment when their competitors may be cutting back or eliminating their advertising, by identifying and articulating what separates and makes them unique or different from others.
  • It’s all about the long term.Coach your advertisers to implement the plan and preparation you helped them put in place when the business decline first began. With the economic certainty improving, remind them to continue looking to and designing the future, rather than seeking to reinvent the past!
  • Don’t sell an ad – sell ideas and campaigns. Talk to advertisers about investing in a series of ads, within a timeframe, with a set aside or allocated budget, to meet an identified need, problem or opportunity with a desired outcome — rather than placing one-time, single-shot ads or promotions.

Helping the retailers, service providers, professional businesses and companies in your community create a public awareness of who they are and what they do promotes growth for your community, your retailer and your newspaper, both in print and online. 

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Business of News Community Journalism

Billionaire invests in community journalism

“In towns and cities where there is a strong sense of community, there is no more important institution than the local paper.” The speaker was not a journalist – it is billionaire Warren Buffet, who just invested an additional $142 million to purchase newspapers. We are all tired of hearing that “print is dead” and that our industry is history. We all know our that newspapers have a lot to offer to the public and to our advertisers. Apparently the legendary Warren Buffet agrees with us. He just invested $142 million purchasing newspapers and has expressed an interest in buying more publications. Warren Buffet has become one of the wealthiest persons in the world by following a simple strategy—he looks for business opportunities that are undervalued because most people don’t see the potential they offer. Buffet sees the potential of print advertising. When someone tells you that print is dying, tell them they might want to talk to Warren Buffet!

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Community newspapers can localize coverage of the presidential campaign

The summer months will feature pre-convention skirmishes between the Obama and Romney camps, but all too often community newspapers largely ignore the national race to focus exclusively on local campaigns.

Too bad.  Tip O’Neil’s insight still rings true:  All politics is local. Every vote for the national ticket is cast locally.  Most national candidates have political roots first planted in local politics. And national candidates owe their current position to local organization and local successes in the early primary states.

So how can Texas community newspapers cover national races if those candidates never come to town? How do you localize a national election?

Start by picturing the Democratic and Republican campaigns giant icebergs.  If you have ever seen a picture of an iceberg, you know that it’s four-fifths underwater – no matter how big the visible part looks, most of the iceberg is below the water line. Presidential campaigns are like that.  The “visible” part is what shows up on the nightly news or in The New York Times or in prime-time TV campaign commercials – but the voters who elect candidates are your readers and the people who live in your community.

So what are the national presidential campaign stories you can find right in your own community? Let’s look at a few:

Campaign contributions. How much is your city or county donating to the various candidates?  Any search engine will give you as much data as you want, down to individual contributors.  You may want to start with the Open Secrets site, http://www.opensecrets.org/states/, which will let you search by Zip Code and compare the contributions in this election cycle with contributions in past years.  After you have some numbers, talk with local political experts about people’s willingness to give in a down economy.  If you have a nearby college, political science professors make great sources for stories like this.

Young people and politics.  During the last election, the Obama campaign made significant use of the youth vote.  Talk with high school teachers about what they are noticing about the political interest of their students.  Find youth sources – student government leaders, officers of political clubs, young people who volunteer for local campaigns – and ask them what they notice about their peers’ involvement in this year’s election.

The woman vote. Recent polls show women favoring the president and men supporting Romney.  Is that true in your community? Talk to Republican and Democratic women, as well as local politicians and political experts (teachers, professors).

The get-out-the-vote efforts.  As the election draws near, both parties will launch efforts to get their supporters to the polls.  What plans does each party in your town have to increase Election Day turnout?  Talk to an elections administrator to get the turnout figures on past presidential elections.  Talk to local experts about what factors typically affect turnout in your city and county.

Voter registration.  Get the voter registration numbers for your area and see how they have been trending over the past few elections.  Compare them to national and state figures.  Look at voter registration efforts in your city, paying special attention to organized efforts to sign up church members, minorities and young voters.  Which groups have the most active voter registration efforts? Ask them how successful they have been.

Special interests.  Look beyond candidates and parties.  What groups have active efforts to influence election outcomes?  Religious groups?  Minority groups?  Teachers? Women’s groups?  When you find a group trying to influence turnout and voting, find out specifically what they are doing and what they hope the results will be.  Find out how long they have been in operation and if this is just a local effort, as opposed to a part of a national effort.  And don’t forget to find out where they are getting the money to finance their efforts.

Localizing issues. When issues are being debated on the national stage, it’s easy to overlook what those issues mean on Main Street.  You may not have gay couples in your community lining up to be married, but the issue itself may be a hotbutton for many voters.  Gas prices certainly affect many commuters and low-income families and truckers.  And you can talk with local experts on the economy – business owners – about the impact of economic proposals from both sides.

Impact of the campaign.  Look for stories on how the national campaign is affecting your town.  Is there a local Mormon congregation?  How has the increased attention on Mormonism affected the growth of their local church or perceptions of Mormonism?  Is anyone from your town attending the national conventions or donating time to work out-of-town in the campaigns?  Who is spearheading the efforts for Obama and Romney in your town and what are they doing?

And that’s just for starters.  No matter how big your staff, get them together and brainstorm campaign coverage, perhaps beginning with the above list of ideas.  Since presidential campaigns come around only every four years, newspaper staffs don’t have the opportunity to fall into the routines of campaign coverage, as we do with police and court and education and local government beats. Be sure to include ad sales people in your meeting – they may have better ideas about economics stories than your reporters and editors.

One good way to kick-start your thinking is by taking part in a June 22 webinar led by Al Cross, director of the Institute for Rural Journalism and Community Issues in Kentucky.  Al, a friend of TCCJ and a nationally recognized expert on community journalism, will share strategies you can use to localize national elections. You can get more information on the webinar at http://bit.ly/JLL1Th.

One more resource is TCCJ itself – we will be sharing ideas throughout the summer and the fall on how you can bring the election home for your readers.  We will also offer a convention news service that will localize the Republican convention in Tampa and the Democratic convention in Charlotte – if you have people from your city who are attending as delegates or campaign workers, we can get you a story on them just for your newspaper.

Theodore H. White, who chronicled many campaigns as a journalist and author, said that there is no excitement anywhere in the world – short of war – to match the excitement of an American presidential campaign.

He was right.  And community newspapers need to capture that excitement in our pages to build readership and bring the campaign back to Main Street.

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25 questions that help ad salespeople uncover the needs of advertisers

The most useful tools in a salesperson’s tool box are questions.

Good questions get the customer talking and help the sales person uncover needs that their products can fill. Questions keep the customer engaged and help them to see the value your products offer. When I am interviewing a customer, I try to cover what I call the “5 C’s.” Here they are:

  1. Company: how their business works
  2. Customers: who they want to reach
  3. Current Marketing: how are they trying to reach those people
  4. Competition: who they need to beat
  5. Challenges: what they worry about

The answers to the 5 C’s questions will give you everything you need to know to sell the customer and to develop an effective program to help them achieve their goals.

Here are my favorite 5 C questions:

Company

  1. What led you to get into this business?
  2. What are your goals for the next quarter? Six months? Year?
  3. What do you see as your greatest strengths as a company?
  4. What are the most profitable products/services you offer?
  5. How do you want people to think of your business?

Customers

  1. Can you describe your best customers to me?
  2. How far do your customers come from to shop here?
  3. What is a typical customer worth to you?
  4. Is there a group of customers you have trouble reaching?
  5. If I asked your current customers why they come here, what would they tell me?

Current marketing

  1. What types of marketing do you currently use?
  2. When you set up the current program what were your goals?
  3. How effective is your program in achieving these goals?
  4. Why do you think your current program is (isn’t) working?
  5. Do you have a website? How do you invite people to your site?

Competition

  1. Who are you competitors? Local firms? National chains?
  2. How has competition affected the market?
  3. What have you done differently to meet your competition?
  4. Are there areas of your business where you face more or less competition?
  5. If I asked you why I should deal with you rather than with your competition, what would you tell me?

Challenges

  1. What keeps you up at night? What are the biggest challenges you face in running this business?
  2. How is the market changing? What new challenges do you see in the future?
  3. What steps are you taking to meet these challenges?
  4. If you had a magic wand that could change anything about your business what would it be?
  5. What strategies have you tried to alleviate this challenge?
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Online news

Young people and the news: a problem we must consider

Many of the problems we face in community journalism are the same ones our predecessors had to cope with. Reluctant sources, personnel problems, slow ad sales, competition, ethical dilemmas – the problems look different in 2012, but they’re essentially the same old issues re-framed for today’s media world.

But we do have one unique issue for 2012: Will the next generation of readers read newspapers, or will they even seek out news as we define it, at all?

So spend a few minutes with these two online articles. They’re talking about young people and where they get – or don’t get – news. And though they take different approaches, they agree that tomorrow’s readers will not approach news the same way our generation has. I remember our saying, a couple of decades ago, that young people may not read newspapers now – but just wait till they get married and have a family and a mortgage. Then they’ll read the paper. And maybe that was true then. No longer.

Young people frequently think, one of these articles points out, that if something is really news, it will find THEM. And the way it’ll find them is through their social networks.

What does all that mean for us? At the Center, we do a lot of thinking about that. And while we are not sure about the answers yet, one thing we do know is that it means that every newspaper needs to develop a dynamic social media presence. Social media are not an afterthought – more than 900 million people worldwide are on Facebook, and to be irrelevant on Facebook is to be irrelevant to the lives of many of those readers. And the same goes for newspapers that see Facebook as just another publication platform rather than an interaction with their audience.

The real question, and the one we’re looking into at the Center, is how to incorporate a social media strategy into the life of every Texas community newspaper. If you can see that your social media strategy is helping you reach new readers and making your newspaper more relevant to your community, we’d like to hear from you. No one has all the answers; we need to look for them together as an industry.

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Live blogging ‘Uncovering the best local business stories’

We’ll be live-blogging “Uncovering the best local business stories” beginning at 9 a.m. on Thursday, April 26. Co-sponsored by TCCJ, the Donald W. Reynolds National Center for Business Journalism, and the Texas Press Association, the workshop will feature Carlie Kollath, business reporter for the Northeast Mississippi Daily Journal; Chris Roush, business journalism professor at the University of North Carolina; Doug Swanson, investigative projects editor for the Dallas Morning News; and Linda Austin, executive director of the Reynolds Center. We’ll hope you’ll follow along on the live blog and join us on Twitter at the hashtag #bizj.