At the Center, we talk a lot about the Web and social media as being platforms that Texas newspapers cannot afford to ignore. Some believe us; some don’t. But please take four minutes and 22 seconds to look at this video – and remember that those who put none of their eggs in the new media basket will come to regret that decision. Not in 20 to 30 years, or when their grandchildren are grown, but probably in the foreseeable future. So give this a look and think about its implications. And if you’re motivated to action, one such action might be to sign up for our workshop May 27 on developing a Facebook strategy for your paper.
Author: Kathryn Jones Malone
Kathryn Jones Malone is co-director of the Texas Center for Community Journalism. She began her career as a staff writer at the Corpus Christi Caller-Times, then worked as a staff writer for the Dallas Times Herald and The Dallas Morning News; as a contract writer for The New York Times; as a writer-at-large for Texas Monthly magazine; as editor of the Glen Rose Reporter; and as a freelance writer for numerous state, regional and national magazines. She teaches journalism at Tarleton State University.
Here’s a startup to watch: it’s called Patch, and it’s a company that goes into towns without a community newspaper or where the paper is struggling and starts a hyperlocal Web site. Patch is exclusively advertising-supported. Advertisers can either buy the traditional ad or get an ad where they pay by page views — $15 per thousand at this point. Check out this Forbes article – Patch and other similar ventures are showing some success, and we predict that it won’t be long before more start popping up in Texas.
We’re in the middle of a recession and unemployment is up and circulation is down. But in Claremore, Okla., one small daily’s circulation is up almost 10 percent. Publisher Bailey Dabney of the Claremore Daily Progress thinks lots of newspapers have lost circulation because they expect to do so. Here’s a quote from the article: “Dabney said a common misconception from naysayers is that the public isn’t interested in newspapers, but he doesn’t take that seriously. ‘If you want to buy into the notion that nobody reads newspapers anymore, get a DUI,’ he said. ‘And see how many people call your momma wanting to know what it in the world is going on in your life that would have you get a DUI. It is just incredible the number of people that see everything in the newspaper.’”
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Meet your new sportswriter
Northwestern University has produced a sportswriter they hope will be hired at community papers throughout the United States. Not a new graduate who wants to work in community journalism – a piece of software. The Intelligent Information Lab at Northwestern calls their new sportswriter StatsMonkey, and they think he’s perfect for community papers covering Little League games. The co-director of the lab says that StatsMonkey is designed “to write the stories no one else is writing.” The program takes the stats of the game and produces a sports story on the game. Click on the link above to hear NPR’s story about the new software, plus an example of the type of stories the software can “write.”
So here’s the quiz: Think of a media industry that’s facing real problems. The product of this industry used to be commonplace – everybody knew about it and pretty much everybody used it. Then a new medium came along with a significant challenge – people were getting the output of this industry easily, in their own homes, quickly on demand…and it was free! The industry asked what would happen when people could access for free what they were selling. Predictions for the future were understandably dire. And here’s the kicker – this isn’t about newspapers. It’s the music industry. Read Brad King’s take on why newspapers are wrong to circle the wagons and determine that they must make the square peg that is the old business model fit into the round hole of new media.
Steve Outing’s Nov. 30 “Stop the Presses” column in E&P focuses on community newspapers and their struggles to define the role of their online editions. Specifically, whether or not to erect pay walls. Outing tells about some smaller newspapers who come down on each side of the debate and fairly summarizes pros and cons. If you’re looking to make sure you consider all your options before you make a final decision on putting online content behind a pay wall, be sure to read this column. And especially, read through to the end and look at his section on the four negative consequences to your paper of putting most content behind the wall. There’s so much discussion out there on this issue right now, but Outing summarizes the issues fairly, so take time to look at this one.
Brian Steffens of the NNA has a blogpost every editor and publisher in Texas needs to read. It’s about what readers really want, and are willing to pay for — and it’s not necessarily just our content.
To whet your appetite, here’s a sample:
“How convenient are our papers for our readers? Is the type large enough for easy reading, or have we shrunk the text size, crammed the letterspacing and reduced the leading/line spacing to get the same amount of news in fewer pages (pages that may now be harder to read, negating the “benefit” of fitting all the news into fewer pages)? How readable are those classifieds or public notices?
“How convenient are our papers for our advertisers? Is the rate card easy to read and understand, or deadly dull full of ratios and formulas and grids that only your sales reps can read and interpret? Is it simple and easy for a reader to place a classified ad, when they think of it, whether it’s during business hours or in the evening after their work shift and they have time to think about selling off something in the garage or basement?
“While we agonize over our content and how to charge for it, let’s not forget a simple marketing maxim: a great way to differentiate your product or service from the next one is to make it easy on the customer. If two providers offer a similar product or service, they’ll pick the one that’s easiest to use.”
The good news is that there has been a lot of research on whether or not people would pay for news online. The bad news is that the polls disagree. One says 53 percent would pay; another says only 20 percent would pay. And how much? Almost $5, according to one poll, only $3, according to another. No matter what price readers say they are willing to pay, the $3 to $5 subscription is a lot less than most publishers want to charge.
Newspaper people like to think they have their fingers on the pulse of readers. They like to think they have an idea of what readers think, what they want, what they believe they need. A new survey shows, however, that news execs far overestimate their readers’ perceived needs for the news they’re producing – in any format. For example, both groups were asked what readers would do if their local newspaper Web site went away. Would they turn to the print product to get news? An overwhelming 75 percent of news execs said if their Web site went away, readers would pick up the print edition. But only 30 percent of readers said they would – 68 percent said they’d go to other Web sites, 45 percent would turn to TV. This is one of those surveys that anyone in news should read.
That’s the convention wisdom, and now it’s confirmed in a new report, “Small business Marketing Health Check.” The report found a direct relationship between spending on marketing and the success of the small business. Example: Of businesses with flat or declining revenues, only a third had raised or planned to raise spending on marketing. But two-thirds of businesses with increased revenues had raised spending on marketing. The survey also showed small businesses shifting spending away from traditional media toward social media and email newsletters.