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Ask an Expert Questions and Answers

Should community newspapers consider going nonprofit?

I think it’s clear that non-profit options are going to be part of at least the short-term future of community media (I’d be suspicious of anyone who purports to predict the long-term future). We have seen a recent proliferation of journalism supported by philanthropy and/or public donations — mostly, if not entirely, on a metro or state or national basis in projects such as MinnPost, the St. Louis Beacon, Texas Tribune and ProPublica.

A couple of community-focused operations that I know of are Champaign News-Gazette, owned by the Marajen Stevick Foundation, and the Anniston Star, which the Ayers family is turning over to a trust, affiliated with the University of Alabama, arrangements similar to the Poynter-St. Petersburg Times relationship. But the Star and News-Gazette are really mid-sized papers, smaller than the metros, but still much bigger than small dailies and weeklies.

I do expect someone to try a non-profit approach (or perhaps an L3C, low-profit, limited liability company) in a smaller community. Or perhaps some people are already doing it and I don’t know about it because the bigger ones get more attention.

One of the situations you always need to address in a non-profit journalism operation is where does the money come from. In a smaller community, you might be more likely to have the funding come from a powerful local person or organization, which will raise questions (perception, if not reality) about how independent and credible the new organization will be in covering that person or organization’s other community involvements. However, that’s not all that different from the questions that for-profit publishers have always faced in how their news organizations cover their other business interests and community activities.

I do hope some people try non-profit models at the community level. I think we need a wide range of experimentation to find the best models to support a prosperous future. But I do agree with my former boss at the American Press Institute, Drew Davis, who often said (quoting a former boss himself, as I recall) that the best guarantee of a free press is a profitable press.

I favor pursuit of new revenue streams, such as I have described in my Complete Community Connection and Mobile-First Strategy blog posts. I think those are potential paths to a profitable future and I know that other people are pursuing other paths to a profitable future. I think the future of journalism at all levels, including the community level, is a future of multiple models. And I believe non-profit models are part of that future. I look forward to learning from a Texas community news organization that gives it a try.

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Video

Free Webinar on video editing

If you’re still trying to get the hang of video editing, then you might want to check out this upcoming free “Webinar” from YouTube. Registration is open online. The seminar is geared toward those who are just getting into video, so if that’s you check this out. The session begins Dec. 17 at 1 p.m.

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Ask an Expert Questions and Answers

Customers are pulling ads in the newspaper to advertise on digital billboards. How can we “fire back”?

Whenever you come up against your clients moving ad dollars to another medium, you need to ask them a few questions and ask yourself some questions, too.

The questions

For the advertiser who has added or moved ad dollars to other media, begin by asking: “What do you hope to accomplish by using ___?” Your advertiser might answer: to reach a new market, to test a new media, to save money, or to complement and reinforce some other media they are using. Once your advertiser clarifies what his or her strategy is, it becomes easier for you to put together a counterproposal.

You must also ask yourself a question. First, when was the last time you sat down with this advertiser, or, for that matter, all your advertisers, and reiterated, reinforced, and updated your newspaper and your newspaper’s Web site’s statement? A presentation on your audience, results, market coverage and affordability may be your first and foremost strategy.

The competitor’s pitch

A favorite tactic our competitors use against newspaper advertising is to try to get our clients to reduce their exposure in our newspaper and switch those “available” dollars to their medium. They constantly remind advertisers of circulation declines and how newspapers have lost Generation ‘Y’.  They typically recommend that our customers reduce the frequency of their newspaper ads, reduce their ad size, or drop all color and run only black and white ads. 

In the face of new or strengthened competition, don’t reduce your price. You can have more money if you change your approach by having more confidence and more belief in your newspaper and your newspaper Web site. Use testimonials of other advertisers to that effect.  Never, ever, ever believe or develop the habit that you have to haggle or bargain over price with a potential advertiser.

About billboards

There are some things to remember regarding (typical) billboards, or, as I like to say: Billboards – Seen in a FLASH: There are some pluses for this medium: it’s available 24 hours, there’s color availability, and they have strong reach, frequency, and location. But there are also some challenges: short viewing time, they’re seen by the same individuals, billboards aren’t flexible, afford a limited message, and will eventually (even digital) blend into the background.

According to the Outdoor Ad Association of America, billboard revenues have been down the last six quarters.  But with digital signage, outdoor vendors have been able to raise revenue by showing multiple ads on a single billboard, as well as vary rates by selling dayparts corresponding to heavy commuting periods. The new technology is giving advertisers the unparalleled ability to change their ad messages quickly and efficiently. Digital technology’s marriage to billboards has opened up a number of countless benefits to diverse groups of consumers.

Some possible reasons your advertisers are considering digital billboards might be timeliness (e.g. to community weather/local events), to test the new medium, the ability (additional cost?) to change their message throughout the day, as a tie-in to another media they are using (your paper, their Web site) or for the sight and sound factor (… the flash,  or visual impact).

The newspaper advantage

Like all media, electronic billboards have some pluses and minuses. So don’t knock the competition. Rather, identify (through questions) what your advertisers want to accomplish strategically when they use various media.  Newspapers, whether in print or online, have a distinct local audience that trusts them.

Why are your paper and your newspaper’s Web site a better choice than a digital billboard?

  • A newspaper covers a tight geographic area, giving the reader and advertiser a strong sense of community.
  • It’s typically retained all week for more viewings, review and reference — not only to articles and community information, but also to the advertisements.
  • Coupled with your newspaper’s Web site, you can offer print (to tell the story) and online (for daily timeliness and sight and sound).
  • Last, but not least, remind your advertisers that every day, there’s a small number of buyers in the market place — your paper and your newspaper’s web site reach and sell them on a regular basis weekly in print and daily with your newspaper Web site. With digital billboard media, the buyer and the message need to be at the same point at the same time.

Once you have uncovered their strategic plan (e.g. your advertiser’s need, problem or opportunity), use your consultative selling skills to offer a solution backed with proof positive (reader, viewer, advertiser testimonials).

Thanks again for your question. Good luck!

Resources

Here are some resources on outdoor advertising:

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Online news Paid content

We can’t forget the value of convenience for readers

Brian Steffens of the NNA has a blogpost every editor and publisher in Texas needs to read.  It’s about what readers really want, and are willing to pay for — and it’s not necessarily just our content. 
 
To whet your appetite, here’s a sample:
 
“How convenient are our papers for our readers? Is the type large enough for easy reading, or have we shrunk the text size, crammed the letterspacing and reduced the leading/line spacing to get the same amount of news in fewer pages (pages that may now be harder to read, negating the “benefit” of fitting all the news into fewer pages)? How readable are those classifieds or public notices?

“How convenient are our papers for our advertisers? Is the rate card easy to read and understand, or deadly dull full of ratios and formulas and grids that only your sales reps can read and interpret? Is it simple and easy for a reader to place a classified ad, when they think of it, whether it’s during business hours or in the evening after their work shift and they have time to think about selling off something in the garage or basement?

“While we agonize over our content and how to charge for it, let’s not forget a simple marketing maxim: a great way to differentiate your product or service from the next one is to make it easy on the customer. If two providers offer a similar product or service, they’ll pick the one that’s easiest to use.”

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Ask an Expert Questions and Answers

What can the City Council call an executive session for under Texas law?

The Texas Open Meetings Act (Texas Local Gov’t Code section 551.001 et seq.) requires that meetings of government bodies be open unless a certain exception in the act applies.  These exceptions include consultation with its attorney about “pending or contemplated litigation” [Texas Local Gov’t Code section 551.071(1)(A)], discussions about purchasing property if it may adversely affect bargaining position [Texas Local Gov’t Code section 551.073], and certain personnel matters [Texas Local Gov’t Code section 551.074].

Notice of the reason for going into closed session must be given at least 72 hours in advance of the meeting [Texas Local Gov’t Code sections 551.041 and 551.043].  The Texas Supreme Court has said that the Open Meetings Act requires more than bare listings of “personnel” or “litigation” on the notice posted.  Rather, the court requires that the notice “should specifically disclose the subjects to be considered at the upcoming meeting.” [Cox Enterprises, Inc. v. Board of Trustees, 706 S.W.2d 956, 959 (Texas 1986)].  Examples the court gave were as follows:

  • Selection of a new school superintendent is not in the same category as ordinary personnel matters — and a label like “personnel” fails as a description of that subject.
  • Similarly, a major desegregation lawsuit which has occupied the Board’s time for a number of years, and whose effect will be felt for years to come, is not in the same category as the more common “litigation” which a school board may expect to face. Certainly, a school board is not expected to disclose its litigation strategy, but it cannot totally conceal that a pending desegregation lawsuit will be discussed. [706 S.W.2d at 959]

Beyond that, however, the Texas Supreme Court and the Attorney General have not given much guidance about how much information a government body must disclose. 

If a government body announces on its agenda that it plans to go into closed session, but gives no more detail than “personnel matters” or “litigation,” citizens and journalists should push to ask for more information about the reason for going into closed session.  Further, they can steer reluctant government employees to the Attorney General’s Open Meetings Act Handbook (2010 edition now available at http://www.oag.state.tx.us/AG_Publications/pdfs/openmeeting_hb.pdf; information relevant to this question is on pages 22-25), which also calls for more detailed information in meeting notices.

If the government body still refuses to provide more detail for its closed sessions, citizens and journalists should seek the assistance of an attorney to consider legal remedies.  A court may declare actions taken with improper notice void [Texas Local Gov’t Code section 551.141], or it may be able to issue an injunction to “reverse a violation or threatened violation” of the Open Meetings Act [Texas Local Gov’t Code section 551.142].

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Paid content

Will readers pay for news? Polls disagree

The good news is that there has been a lot of research on whether or not people would pay for news online. The bad news is that the polls disagree. One says 53 percent would pay; another says only 20 percent would pay. And how much? Almost $5, according to one poll, only $3, according to another. No matter what price readers say they are willing to pay, the $3 to $5 subscription is a lot less than most publishers want to charge.

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Online advertising

Changes in the online advertising market that you need to understand

Chuck Nau, of Murray & Nau Inc., discusses changes in the online advertising market — in radio, local television and direct mail — and how they’re changing the advertising game for community newspapers during the Keys to Growing Online Advertising Revenue workshop at Texas Christian University on October 29, 2009.

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Uncategorized

SPJ Workshop Materials

Download the file here.

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Online news Paid content

Readers, news executives have different views of online news products

Newspaper people like to think they have their fingers on the pulse of readers. They like to think they have an idea of what readers think, what they want, what they believe they need. A new survey shows, however, that news execs far overestimate their readers’ perceived needs for the news they’re producing – in any format. For example, both groups were asked what readers would do if their local newspaper Web site went away. Would they turn to the print product to get news? An overwhelming 75 percent of news execs said if their Web site went away, readers would pick up the print edition. But only 30 percent of readers said they would – 68 percent said they’d go to other Web sites, 45 percent would turn to TV. This is one of those surveys that anyone in news should read.

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Uncategorized

Spending money on marketing plays off in the long run

That’s the convention wisdom, and now it’s confirmed in a new report, “Small business Marketing Health Check.” The report found a direct relationship between spending on marketing and the success of the small business. Example: Of businesses with flat or declining revenues, only a third had raised or planned to raise spending on marketing. But two-thirds of businesses with increased revenues had raised spending on marketing. The survey also showed small businesses shifting spending away from traditional media toward social media and email newsletters.