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Community journalism thrives at the San Angelo Standard Times

For The San Angelo Standard-Times and its on-line version, GoSanAngelo.com, newsgathering in the Internet age is not show business. However, technology has put the newspaper in a closer competition with traditional electronic media. While metro papers are suffering, the San Angelo paper is attracting new readers — despite a sluggish economy

Tim Archuleta, editor of The San Angelo Standard-Times and GoSanAngelo.com, said, “Being able to serve up content in lots of different ways gives us a new platform to reach audiences, but in the end, we’re going to succeed by being true to our traditional values. It’s about serving our communit

Archuleta has worked in journalism for 25 years, with stints in New Mexico, Michigan, California and Texas. He said the immediacy of news — with reader feedback — is the biggest change in newspaper today, with the advent of online versions and no more waiting 24 hours to break a story.

“When you look at the transition from just being print to going online, and becoming true multi-media journalism, you have to remember that it’s not about perfection.” Archuleta said. “Especially online, it’s about progress. You want folks (reporters and editors) to experiment.”

Some things don’t change. The Standard-Times reporters serve a mid-size, somewhat secluded West Texas city and the 16-17 surrounding counties, just as they have in much of the paper’s 125-year history. Although a San Angelo reporter may travel 200 miles one way to cover his or her beat, two stories with worldwide interest practically fell into their lap

The State of Texas raided a polygamist compound south of San Angelo in Eldorado, taking hundreds of children from parents in the sect after allegations of child abuse and underage, arranged marriages. In effect, the FLDS (Fundamentalist Church of Jesus Christ of Latter Day Saints) case became the nation’s largest child custody case, with more than 400 children displaced.

See coverage: http://www.gosanangelo.com/news/news/local/FLDS/

“We were driving the story, and I am proud of our team for that.” He said. “You will hear me mention the FLDS time and time again in our story of making the transition from print to being also online. What that showed us was we had to go online first. We had lots of media competition. The story was developing so quickly …”

The paper’s stories were picked up by news organizations, including the Associated Press, and distributed worldwide in other papers, in addition to direct readership at the paper’s site.

“We just celebrated our second month going over two million page views,” Archuleta said. “We hit two million views earlier, but it was really driven by the FLDS investigation.”

A second story struck a chord with a special-interest audience, and soon readers around the world were talking about the logistics of long-distance lactation because of a San Angelo story.

“You can be first with breaking news. You can provide video. You can do things that you couldn’t do before,” he said. “If you don’t do it, someone else might.”

When the paper began its on-line version, five years ago, it didn’t know what to expect. In fact, management ran a full-page ad in the paper, touting when GoSanAngelo first hit one million page views — just two years ago.

“Think about the role that newspapers have traditionally played in communities. We’ve shaped our communities and this (on-line news) is just another example. Think about what it would be like if we didn’t have a way to help our readers move into a digital format. Our community won’t be left behind.”

The Standard-Times has not announced plans to monetize its content to date, although Archuleta predicts that is something all news organizations will explore. Archuleta and team are focused on providing an interactive experience, with many choices to attract and satisfy more readers — seven days a week. The print version includes five sections and typically 50 pages on any given Sunday, with an emphasis on local new

In Texas, football is king and the Internet is yet another means for The Standard-Times to feed that hunger. GoSanAngelo this year launched “Blitz,” a multi-media football guide teeming with data, statistics and photo gallerie

The paper also started “Morning Chat,” an online comment forum for readers to discuss topics of the day – with a strict set of guidelines, self-policed by the readers. It is not uncommon for a single discussion or “thread” to include 200 reader comments and/or contribution.

“We went through a period during the FLDS raid where we got a lot of bizarre comments on the website and it was to the point where it was sort of out of control. News agencies are still struggling with how to control comments,” Archuleta said.

The Standard-Times was also one of the first papers to shut down on-line comments and impose a time-out. The service began anew, after guidelines were posted beside the registration form.

Community journalism, by definition, is a vital part of a social community, so The Standard-Times also has social media visibility on Facebook — delivering shorter versions of stories and links to full stories. The paper’s Facebook page is followed by an impressive 25 percent of its readers.

The story on breast milk — with its tie to military — spread virally on Facebook and via the paper’s site, attracting readers all over the world.

“For the year, it was our top viewed story.”

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A commercial for newspapers

Here’s something you might want to link to on your website. It’s a several-minute ad for reading newspapers in general, in the voices of all kinds of folk who love their papers. It’s a feel-good piece for us, too, in a day when so many people are claiming they can cut newspapers out of their information diet. Give this video from the Newspaper Association of America a few minutes – you’ll be glad you did, and you’ll want to share it.

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Story idea: impact of the recession on Texas rural employment

The recession that has impacted rural employment throughout the nation has left most Texas counties untouched. In fact, employment in Texas is actually up. The Rural Blog from the Institute for Rural Journalism and Community Issues at the University of Kentucky has an article about this trend that you should look at. You’ll get great ideas for a story about employment in your county. The blog links to a study (second URL) that includes a map and a data rundown in tables that show where jobs have been lost and gained. Maverick County in Texas, for instance, was No. 4 in the nation in jobs gained over the past three years. Texas was one of five states that gained jobs. The dailyyonder.com site gives the name of the organization at Mississippi State University that compiled the numbers, in case you want to call for quotes. If you localize this story, send the Center a link so we can share it with other Texas papers.

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A day in the life at the Hood County News

TCU student Andrew Young shares what it’s like to spend a day at the Hood County News. His photo story probably has some familiar faces in it if you’ve been to many state press association events, so check it out.

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Another competitor for ad dollars

Just in case the Ambien you were prescribed is working now and you’re finally getting some sleep instead of worrying about all the new challenges facing our business…let’s look at one more and find out how effective the Ambien really is. Here’s a quote from the beginning of this article: “If local newspaper, yellow pages, radio or local TV companies thought that Google, Yahoo, eBay and craigslist were disruptive, they are now going to face down a competitor that will have an even bigger impact on their businesses than any one of those companies did.” That competitor is the location-based marketing made possible by mobile phones. Articles like this one predict the impact on urban and suburban markets more than rural ones, but we all know that urban phenomena soon spread to smaller cities and towns. This is one we’ll have to keep tabs on.

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The demise of the rural grocery store

Check out this story in All Cross’s rural journalism blog in Kentucky. It reports research from Kansas on rural grocery stores, many of which are closing because of the competition from nearby big-box stores, among other factors. If you have seen a trend like this in your area, click on the link above — it’ll take you to Al’s story and his link to the Kansas study about grocery stores in the Midwest. You’ll have all the background (and sources, if you want to call the researcher in Kansas) you need to do a story if you’re seeing this trend yourself.

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Tackling the paywall debate for community newspapers

Someone asked last week for a summary of online articles about the pros and cons of paywalls.  Nothing is more relevant right now in Texas community journalism:  Are our newspapers going to charge for access to their websites, or should they remain free in hopes that they will generate additional advertising revenue?  There is no easy answer to this. 

We know that the ethos of the Internet is that information should be free.  And since Al Gore invented the Internet, that’s been the prevailing practice.  Some news sites have implemented paywalls.  Others have gone from free to paid and back to free.  And there are many options in between those polar opposites.

The paywall concept seems to be working in a few places, and especially among some of what we call “niche” sites – websites that offer specialized information for limited audiences.  Even such a well-known paid site as The Wall Street Journal can be considered a niche site because of its focus on specialized business coverage.

You’ve heard publishers claim that the best way to establish value is to put a price on the information.  The price we impose on the online product becomes the value of that product, they say.  But in a supply-and-demand economy, the seller does not establish value; the buyer does.  Let’s say you want to sell your old Yugo, and you want it to be seen as a sought-after and valued purchase.  So you price it at $50,000.

Good luck.  If there’s such a thing as a Yugo collector, you may well get it.  But if someone is just looking for a car, there are too many options out there.

So if we expect consumers to pay for the online product, we have to offer something the consumer perceives as value (as opposed to something we think is valuable) and something that the consumer cannot obtain elsewhere. (In the paywall literature, that’s typically called “premium content.”)

And remember that “elsewhere” may not just be another newspaper or a news medium – it can be other online sites, blogs, and especially social networking.  The most recent Pew study reported that 35 percent of respondents had a favorite news Web site, but of that number only 5 percent said they would be willing to pay if their “favorite site” erected a paywall. 

Sounds like a blanket condemnation of paywalls, but that’s not what I intended.  Instead, the point is just that the whole paywall issue is more complex than it seems.

So as you consider this issue, and your own decision about whether or not to put up a paywall, here are some considerations.  The following five articles are examinations (all written in readable style) of the paywall issue.  There give options and they bring up perspectives you need to consider.

Whatever you do, do this first — make a pot of coffee and lock yourself in your office and read through these articles.  You may still choose the paywall route, but you can say you’ve looked at some of the important options.  Here they are:

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TCCJ director recognized for service to community journalism

Tommy Thomason was given the Dewane Kelly Friend of the Newspaper Award Saturday by the West Texas Press Association.

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Tale of dueling editors is a reminder of the early days of Texas community journalism

We do love to moan about the pressures of the news business.

Come to one of our workshops, or maybe to a TPA meeting, and you’ll hear lots of talk about the problems of life in a newsroom.

Most of them deal with stress and time and money.  And listen long enough, and you’ll hear some whines about the good old days when life was simpler.

Yeah, sure.  Kerry Craig, assistant editor of the Sulphur Springs News-Telegram, sent the Center an email this week that’s a reminder that the good old days of journalism weren’t exactly stress-free either.

Fact is, they could be downright dangerous.

Kerry sent along a news article from 1891, found by a researcher working on a book and passed on to him.

The article, from the St. Louis Republic, was headlined “FOUGHT A DUEL TO DEATH.”  The deck: “Two Texas Editors Shoot at Short Range with Fatal Result.” Here’s the article:

         Sulphur Springs, Tex., Sept. 16 – This quiet little city was thrown into great excitement over an impromptu duel about 9:30 o’clock this morning between E.M. Tate and Everett Moore, respective editors of the Hopkins County Echo and the Alliance Vindicator, which resulted in the death of the latter.  Tate received a slight wound in the left arm.  Moore received five wounds, one in the groin, two in the side and two in the leg, and lived but a few hours.  The pistols used were large and deadly weapons.  There has been ill-feeling between the two men for some time, and they have been attacking each other very severely in their papers.  This morning at the hour mentioned they met on the public square and at first engaged in a fist fight.  Moore finding Tate to be the better man, backed off from him and drew his gun, but Tate was equal to the occasion and drew his gun by the time Moore could fire.  Both men continued firing until their weapons were emptied, Moore shooting after he had fallen to the ground.  Eye-witnesses to the affair are unable to say which was the first to shoot.  Tate says Moore fired first and that he acted purely in self-defence.  Tate surrendered himself to the Sheriff, and is now undergoing a preliminary trial.

The Vindicator isn’t around anymore, but the Echo lives on today as a weekly publication of Kerry’s Sulphur Springs News-Telegram.

Dueling editors weren’t exactly unique to Texas.  The history of American journalism is full of editors (especially in the South and West) for whom the term “newspaper war” was a literal conflict.

The arguments in print frequently erupted in fisticuffs on the street, and duels like this one were not uncommon.

One San Francisco editor even put this sign on his door:  “Subscriptions received from 9 to 4; challenges from 11 to 12 only.”

 

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New program will give you a writing coach for a day

Writing is a skill, and improving writing is like improving any other skill.

Do you suck at dancing?  Nobody would suggest that you buy a book on dancing, or view videos on dancing, or do a Web search on dancing.  Now those things might help a little – they certainly couldn’t hurt — but if you want to become a better dancer you need to spend some time with someone who is a good dancer.  You need to watch that person dance, and get some one-on-one instruction, and then you need to let that person make some suggestions on your dance moves.

That’s the way you learn to dance, or to swim, or to cook or to drive.

And it’s the way you learn to write, too.

Books and workshops and webinars are good, but there’s no substitute for sitting down with a writing coach to talk writing.  Not writing in the abstract, but the city council story you just wrote.

The Center wants to help, so we’re launching a new contest:  Win a Writing Coach for a Day.

The coach is Paul LaRocque, a veteran of more than four decades in writing, reporting, editing and teaching.  He has worked at both community papers and metros, and he has written books on the editing process.  He has spoken at our workshops, and perhaps most importantly, he’s a really nice guy.  The kind of guy you’d like to share a cup of coffee with and talk shop.

The contest is simple.  You just give us a little information about your paper (your paper’s name and address, circulation, and editor or publisher) and tell us why you think you need a writing coach in no more than 500 words.
Your explanation should answer these questions:  Why does your newspaper need a writing coach?  What are the problems/issues you would like for your coach to address?  In what ways would you like to use your coach during his day in your newsroom?

Send that info to us at [email protected].  The winner will be announced on Monday, Aug. 2.

If you win, your writing coach will contact you to set up a time to visit your newsroom.  And you’re not out a cent — except for that cup of coffee.  We’ll expect you to cover that.